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10 Ways to Improve Team Management Skills and Boost Performance

10 Ways to Improve Team Management Skills and Boost Performance

I have spent the majority of my life as an entrepreneur, as did my father, grandfather and great-grandfather. It just seemed to be something in our genes that made us want to stretch out our wings and do our own thing.

But a few years ago, I sold my businesses and got tired of the golf 5 days a week. Not to mention that health insurance as well as other costs where going up and my income wasn’t. So I decided to take a job as a manager with a fortune 500 company. Here I would get income, benefits and a taste of corporate life that I had never experienced.

I lasted two months! In my opinion, the management style hurt productivity much more than it helped. As a manager, I was expected to rule my team with an iron fist. It was literally in their handbook that no matter how good an employee was, there was no such thing as a perfect employee so I was to address the most minor issues with the best employees. This never helped team cohesiveness and frankly created resentment between management and employee.

So after two months, I walked into the bosses office and said that I was not fit for the corporate culture at this company. Despite never telling me I had done a good job, he started offering me incentives to stay, more pay, a better position etc… But I knew that this was the companies culture from the beginning and it wasn’t going to change, so I politely declined and started my own affiliate marketing business.

Now over the years I have owned and operated many different types of businesses with the number of employees ranging from 1 (me), to over 400 and plenty in-between, I have tried many different management styles and while depending on the business and who your employees are, some management styles worked better than others. But generally, I have found ten relatively simple ways to improve team management skills and boost productivity.

I have found that if you’re an owner, high level executive or just a manager of a single team of people these ten tips can boost productivity in almost every situation:

1. Be Clear About Your Goals and Write Them Down

Now this part in particular needs to be written by the owner or CEO, as the lower level managers will take those goals and apply them to their own teams of people.

Note that this doesn’t mean writing down “We are going to make widgets and become the most profitable widget maker in the world.” Anyone could come up with that. Your goals must be clear and attainable and have ways to measure progress. A much clearer goal would be to increase profits by 10% in a year. You can then have specific goals for the managers of different departments.

For example the goal for the marketing manager may be to find new and more efficient ways of marketing so that your marketing efforts reach 5% more customers with the same budget. The production manager may have some good ideas about streamlining production to increase productivity. A goal for the sales manager maybe to break into a new or untapped market.

The important thing is that your overall goals are clear, all of your managers are on board and know what is expected of them and that you continuously monitor each departments progress. This process should be repeated by your managers to their team members.

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2. Come up with Objectives

Now this may sound the same a coming up with goals, but it’s not.

Goals can be thought of as the end result, where you want to be. Objectives are the steps you must take to reach the goals. Take a look at this article to know their differences:

Goals vs Objectives: How to Use Them to Become Successful in Life?

For example. a goal might be to increase customer satisfaction and the objectives to getting there might include faster shipping times, easier returns and improvements in customer service etc.

4. Hire Competent People, Then Get out of Their Way

As a manager, your boss or senior executive should have gone over the companies goals so that you have a good understanding of where the company wants to be. A good manager should set out clear goals for the department with reasonable, attainable and measurable goals. You can then take the goals that have been set for your department and give them to each employee according to their skill level.

Now you may have noticed the second part of the tip was to “get out of their way.” This is only if you hired the people who have the correct skills. Part of your job as a manager is to check on and measure progress of your employees. If you are finding someone who just can’t seem to keep up, try setting them up with a mentor, or even beak down their job responsibilities so they don’t seem overwhelming.

But the bottom line is that you have a responsibility to the company to get your part of the overall mission finished on time and done well, otherwise it reflex on you as a manager. While no one likes it, termination maybe the only solution.

5. Have Regular Meetings with Your Staff

Problems, issues and bottlenecks will inevitably arise in any organization. Part of your job as a manager is to identify the issues and correct them before they become problems.

Having regular productive meetings with your staff is key to identifying problems before they get out of control.

Let’s just say that your employees are having a hard time shipping items on time because they can’t get them from the warehouse soon enough. This is where you earn your money!

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What you don’t want is people from the shipping department calling up the warehouse and it turning into a screaming match. It’s time for a meeting with the warehouse manager. Perhaps the issue is that they aren’t getting reliable predictions about the number of units being sold each month. Now we have identified the problem, a lack of communication between sales and warehouse.

Almost all issues arise because of a lack (or problem with) communication. A good manager will be the go between for the team and the managers of the other teams. As long as cool heads prevail, you can almost always come up with a solution that satisfies everyone.

6. Use the “Sandwich” Method When Dealing with Problems That Arise from Otherwise Good Employees

Everyone makes mistakes, some are small and can be dealt with a memo to the team or a quick word with the offending employee. However, an otherwise excellent employee can make a major mistake that can cause a serious disruption to your units responsibility. These types of problems need to be addressed by you, the manager.

As long as this is a one time occurrence and the employee has not had issues in the past. The sandwich approach is the the best.

Start by explaining that the employee is valuable to the organization and that their work has generally been a positive influence in the company.

Next address the problem that occurred and what steps could be taken to avoid simular problem in the future.

Close the conversation by reiterating the value the employee has to the company and reinforce the steps that will be taken to avoid the problem again.

7. Always Remember That Examples Work Better Than Positive Reinforcement or Negative Reinforcement

The carrot and the stick has always been a resource for managing employees. You can use the carrot to entice your employees to do what you want, or you can use the stick to punish the employees for not doing what was expected of them. Or you can be an example of whats expected of them.[1]

As I said before, everyone screws up, including you. When you do screw up, take responsibility for it!

Part of your job as a manager is to be an example to those you manage. Be open about your mistakes and the steps you are taking to avoid doing the same thing in the future. After all, you can’t expect your employees to admit mistakes if you’re not the example.

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There should be a process in place for when things like this happens. Acknowledge the problem, analyze the root cause of the problem, implement procedures to avoid reoccurrence of the mistake, evaluate the solution you’ve come up with and, if it works, move on.

8. Be Smart About Building Your Team

As a manager, you have to deal with a lot of different situations, people and personalities. You also are going to be given new and sometimes more responsibilities, including things like budgeting, forecasts, presentations and payroll. So think seriously about your own strengths and weaknesses so you can hire accordingly.

You want people who will complement your strengths and help you with your weaknesses. There’s an old saying that you should “hire slow and fire quickly “.[2] It’s a good thing to keep in mind, take your time to find the right person for the job.

Once you have trained them and given them all the tools for the job, then you can evaluate them. If for whatever reason they aren’t living up to expectations (that you were clear about!) Then, it might be best to terminate them quickly and search for a new person.

I see so many situations where a person is hired for a job that they aren’t qualified for or just can’t do a good job at and they stay there year after year. Keeping the wrong people will hurt your team, inspire resentment with the other team members and you’ll spend a lot more time babysitting instead of focusing on more important things.

This actually goes back to taking responsibility for your mistakes. You’ve identified the mistake of hiring the wrong person, so solve it quickly, rectify it by hiring the right person and move on.

9. Maintain a Positive Attitude and Promote It Within Your Team

We’ve all had that grumpy boss or coworker who never seemed to care much. Did you respect and look up to them? Of course not, people are naturally attracted to others who have an upbeat positive attitude.

Having a positive attitude will make your job as a manager so much easier just because people are much more likely to follow you.

As for your team, encourage team building activities. We know that not everyone will like or even get along with everyone else. So use team building exercises as a way to make sure that your team stays goal orientated.

10. Don’t Forget to Use Positive Reinforcement

Often, we get too caught up in what we are doing. After all, as managers, we are usually juggling several different issues, problems and deadlines all at once, that we forget to just say “thank you”.

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Don’t have the attitude that your employees are just doing their jobs. That project deadline that got pushed up, the unexpected project that got dropped on your teams lap make everyone’s life harder. Especially yours, you now have one more ball to juggle.

So when that project gets done on time or you made the new deadline, don’t forget to show gratitude to your team who were the ones that really made it possible. Yes, you still have 4 balls juggling in the air, but just like having a positive attitude makes you a more effective leader.

Positive reinforcement strengthens that manager employee relationship.[3] It can take many different forms, and will vary by company, some may allow an extra day of PTO, gift cards, public recognition or just a private acknowledgement from you the boss, whatever form it takes it’s important that their achievements are appreciated.

The Bottom Line

Managers have multiple responsibilities and jobs to preform, and I can guarantee that one of the most important tasks of management is to utilize all the company’s assets in the most efficient and productive way possible.

If you manage employees, then they represent a large company asset that you have an obligation to run as productively as possible.

By giving your employees the proper training up-front and practicing good communication techniques, you can minimize the time you spend fixing mistakes and focus on delivering on-time projects and new business. This can mean a huge increase in productivity at minimal costs.

I don’t know any boss that wouldn’t like to see a boost in performance that takes little to no investment. So set yourself up for success with these 10 tips to improve team management skills and boost performance.

Featured photo credit: rawpixel via unsplash.com

Reference

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David Carpenter

Lifelong entrepreneur and business owner helping others to realize the American Dream of business ownership

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Last Updated on May 22, 2020

10 Practical Ways to Improve Time Management Skills

10 Practical Ways to Improve Time Management Skills

Do you often feel stressed out with too much work or too many responsibilities? As time passes, do you feel like you have more tasks on hand than you have time to do them?

The trick is to organize your tasks and use your time effectively to get more things done each day. This can help you to lower stress levels and improve your productivity both at work and at home.

Time management skills take time to develop and will look different for each person. Finding what works best for you and your busy schedule is key here.

To get you started, here are 10 ways to improve your time management skills and increase productivity.

1. Delegate Tasks

It is common for all of us to take on more tasks than we are capable of completing. This can often result in stress and burnout.

Delegation does not mean you are running away from your responsibilities but are instead learning proper management of your tasks. Learn the art of delegating work to your subordinates as per their skills and abilities and get more done. This will not only free up time for you but will help your team members feel like an integral piece of the work puzzle.

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2. Prioritize Work

Before the start of the day, make a list of tasks that need your immediate attention. Unimportant tasks can consume much of your precious time, and we tend to offer these too much of our energy because they are easier or less stressful.

However, identifying urgent tasks that need to be completed on that day is critical to your productivity. Once you know where to put your energy, you will start to get things done in an order that works for you and your schedule.

In short, prioritize your important tasks to keep yourself focused.

3. Create a Schedule

Carry a planner or notebook with you and list all the tasks that come to your mind. Being able to check off items as you complete them will give you a sense of accomplishment and keep you motivated.

Make a simple ‘To Do’ list before the start of the day, prioritize the tasks, and focus on the essentials. Make sure that these tasks are attainable, too. If there is a big task you need to complete, make that the only thing on your list. You can push the others to the next day. 

To better manage your time management skills, you may think of making 3 lists: work, home and personal.

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4. Set up Deadlines

When you have a task at hand, set a realistic deadline and stick to it. Once you set a deadline, it may be helpful to write it on a sticky note and put it near your workspace. This will give you a visual cue to keep you on task.

Try to set a deadline a few days before the task is due so that you can complete all those tasks that may get in the way. Challenge yourself and meet the deadline; reward yourself for meeting a difficult challenge.

5. Overcome Procrastination

Procrastination is one of the things that has a negative effect on productivity. It can result in wasting essential time and energy. It could be a major problem in both your career and your personal life[1].

Avoiding procrastination can be difficult for many. We tend to procrastinate when we feel bored or overwhelmed. Try to schedule in smaller, fun activities throughout the day to break up the more difficult tasks. This may help you stay on track.

6. Deal With Stress Wisely

Stress often occurs when we accept more work than we are capable of accomplishing. The result is that our body starts feeling tired, which can affect our productivity.

Stress comes in various forms for different people, but some productive ways to deal with stress can include:

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  1. Getting outside
  2. Exercising
  3. Practicing meditation
  4. Calling up a friend
  5. Participating in your favorite hobby
  6. Listening to music or a podcast

The key is to find what works for you when it comes to lowering your stress response. If you don’t have time for anything else, try a couple of breathing techniques. These can be done in minutes and have been proven to lower stress-inducing hormones.

7. Avoid Multitasking

Most of us feel that multitasking is an efficient way of getting things done, but the truth is that we do better when we focus and concentrate on one thing. Multitasking hampers productivity and should be avoided to improve time management skills.

Make use of to-do lists and deadlines to help you stay focused! This way you can do better at what you’re doing. Wait until you finish one before starting another. You’ll be surprised by how much more you’re able to get done.

8. Start Early

Most successful people have one thing in common — they start their day early as it gives them time to sit, think, and plan their day.

When you get up early, you are more calm, creative, and clear-headed. As the day progresses, your energy levels start going down, which affects your productivity, motivation, and focus[2].

If you’re not a morning person, you can just try waking up thirty minutes earlier than your normal time. You’ll be amazed by how much you can get done in that bit of time. If you don’t want to use it to work, use it to do a bit of exercise or eat a healthy breakfast. This kind of routine will also contribute to your productivity during the day.

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9. Take Regular Breaks

Whenever you find yourself feeling tired and stressed, take a break for 10 to 15 minutes. Too much stress can take a toll on your body and affect your productivity.

And even better, schedule your break times. It helps you to relax and gets back to work with energy again later. If you know a break is coming, you’ll likely be able to overcome boredom or a lack of motivation to push through the task at hand.

Take a walk, listen to some music, or do some quick stretches. The best idea is to take a break from work completely and spend time with your friends and family.

10. Learn to Say No

Politely refuse to accept additional tasks if you think that you’re already overloaded with work. Take a look at your to do list before agreeing to take on extra work.

Many people worry that saying no will make them look selfish, but the truth is that saying no is one of the best ways to take care of yourself and your time. When you take care of this, you’ll find you have more energy to devote to the important things, which the people around you will ultimately appreciate.

Final Thoughts

When you get clear about what’s on your plate, you’ll be more focused and get more done in less time.

Good time management requires a daily practice of prioritizing tasks and organizing them in a way that can save time while achieving more. Use the above strategies for few weeks and see if they help you. You may be surprised just how much more time you seem to have.

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Featured photo credit: Brad Neathery via unsplash.com

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