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How a Lack of Communication Can Cost Your Career

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How a Lack of Communication Can Cost Your Career

The power of effective communication is amazing. A company that clearly communicates their strategy can get everyone working towards the same goal. Alternatively, a company that has a lack of communicate strategy clearly isn’t going to get good buy-in from the folks that work there because they don’t know the vision.

If you’ve seen someone who delivers a speech that moves you to do something, you’ve seen powerful communication in action. Someone who is able to motivate others through the effectiveness of delivering a message is quite powerful indeed. When it gives you tingles, you know it’s great.

I realized the power of communication way back in my days as a Kinko’s store manager. I can’t really describe how many orders didn’t turn out the way they should have due to lack of communication. This happened both when a customer would not clearly explain what they were wanting as well as the co-worker who didn’t effectively communicate what our capabilities were. The majority of these mistakes boiled down to a lack of communication.

We’ve all read about how you have to speak up to get what you want. If you are in a relationship and don’t effectively communicate your wants and needs to your partner, chances are you won’t receive those wants and needs. This is true in just about any situation. The same thing is true at work. If you don’t communicate what you want out of a career or what is important to you, chances are it will drastically impact your career. A lack of communication at work can have a detrimental effect in many ways.

Stating what you want isn’t selfish, it’s required for you to have the relationship or career that you want. The ability to communicate well is a huge bonus in helping you attain the career you want.

How a Lack of Communication Can Drastically Impact Your Career

If you think about it, every day at work you are building your reputation. As you gain experience in your field, you are also building your name. Your name, your reputation, your status, your character, and your standing in your company and field are being created each and every day by what you do. Or by what you don’t do.

You might become known as someone who gets things done. Maybe you’re the person that always has a creative solution. When an important project comes up it might be your name that comes to mind to lead the team.

If you have poor communication skills or a lack of communication, your name probably isn’t the one that comes to mind when that big project comes up. Or a fat raise. Not to mention a promotion. Here are some reasons why:

You won’t get the support or tools you need to succeed.

How do you expect to get the tools and resources you need to do the best possible work if you aren’t able to communicate it? You can’t!

A lack of communication will keep you with whatever resources you have. It’s up to you to know what you need to be successful in your job and communicate that need.

One of the biggest ones is ongoing development of your work skills. You have to stay on top of what’s current (and ask for it) or you won’t stay relevant in your field. This happens a lot in dynamic industries such as technology.

There’s a good possibility you’ll be misunderstood.

When you aren’t able to articulate your thoughts and ideas clearly, you put yourself at a big disadvantage. It’s much easier for people to misunderstand what you mean or your position on something if you lack communication skills.

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If you are unable to get your point across, it’s easy for your coworkers to simply assume what you mean, whether they are right or not.

A lack of communication greatly increases the chances you will be misunderstood.

You could get left out or misinformed.

People who are poor communicators or lack communication skills tend to be bad listeners.

Bad listeners do not pay as much attention to what’s being said as they should. They also wind up interrupting a lot and jump to their own conclusions without really knowing what’s going on.

These type people find themselves getting left out of more and more conversations because their coworkers get tired of dealing with them.

Nobody likes to work with someone who interrupts all the time and never really listens. After a while the only person they have left to talk to is themselves.

Lack of communication creates doubt and uncertainty.

This is especially true if you are a manager of people. A lack of communication to your team can create a lot of uncertainty.

I know people who weren’t really sure what they were responsible for in their roles because their manager never communicated goals and expectations.

Unfortunately this is not uncommon. This holds true even with working with other people.

If you aren’t able to communicate to others what you are doing or what’s going on, you are going to instill doubt.

Your lack of communication can lead to rumors and gossip.

When we don’t hear about something, it’s human nature to fill in the blanks with our own version. We don’t like uncertainty so will solve the mystery ourselves when we have a lack of communication from someone we work with.

Your annual review is 2 months overdue and you haven’t heard anything from your boss? They might be considering eliminating your position. One of your coworkers is always out of the office on Friday afternoons? They probably get special treatment for some reason.

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See how this lack of communication can cause rumors and speculation?

Now that we’ve looked at some ways that a lack of communication can drastically impact your career, let’s look at how you can improve your communication skills.

10 Ways to Improve Your Communication Skills

When you think about improving your communication skills at work you need to look at the primary ways we communicate, verbal and written.

Let’s take a look at how to improve both your written and verbal communication skills.

Verbal

1. Less is more

Have you ever walked out of a meeting and felt like the other person spoke the whole time and you learned nothing? Don’t be that person.

When you speak at work make it short and sweet. It’s fine to catch up and talk about the weather but when it’s time to talk about the important stuff, don’t overload your audience with a word avalanche.

2. Be a good listener

It may seem funny to be a good listener in order to be a good communicator but it actually makes sense.

When you show that you actually listen and care about what other people are saying it shows that you understand their needs. This enables you to build trust in the relationship. It’s key.

3. Be confident

When you speak with confidence, it shows that you know what you are talking about.

This isn’t just about verbal, it’s also about your body language. Speak in a clear tone of voice and maintain eye contact when speaking with someone. This conveys your confidence.

4. Think before you open your mouth

When you have a fairly good idea of what you are going to say before you actually speak, you are able to convey your ideas more clearly. This also helps you eliminate longer pauses when you are speaking.

5. Concise

Ever read the Einstein quote “If you can’t explain it simply, you don’t understand it well enough”? Sage words from an incredibly wise man.

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This is so true at work as well. You have to be able to communicate your thoughts and ideas clearly and simply so other people can understand you. Critical.

Written

6. Check your grammar and spelling

This is number one for a reason. At work, it is vitally important that you do not have grammatical errors in your written communication. This includes reports as well as emails.

Having typos peppered into your written communication makes others think that you are too lazy or sloppy to care about spelling. Bad news.

7. Clear and concise

This is just as important in written as it is in verbal.

Most of us receive way too many emails at work. Nobody likes wading through seas of information to find the one or two points they need. There’s no need to put a lot of filler in when less will do.

8. Know your audience

If you are composing an email to the President of your company, you should write in a certain tone.

If the email is to your coworker that you have lunch with every day and go get after work drinks on a weekly basis, you probably don’t need to be as formal.

Write to your audience.

9. Use structure

This goes along with being clear and concise. If you write emails in one long paragraph consisting of 1,000 words, you are making your readers eyes glaze over.

Use things like subheadings, bullet points, and numbering when needed to break up the words and create some nice structure that flows. This is true in any written documentation whether it be reports, emails, or something else.

10. Use names

To make it more friendly and engaging, use your audience names when possible. Obviously you can’t do this in a formal report but with emails and similar you sure can.

I have found that wrapping up with someone’s name also helps them respond in a more timely and positive manner. Something like:

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“As you can see Jim, this will go a long way to helping us get the Morris account, I look forward to hearing back from you soon”.

Strong Communication Makes Your Career Better

When you develop strong communication skills, it can help your career in many ways.

First of all, strong communication skills show confidence in yourself and your ideas. This is a great quality to have in general and certainly at work. When you are confident in your abilities, it makes others see you as a leader.

Strong communication skills helps you get your points across. When you can clearly and concisely state your view on important points, you are clearly understood. When you are clearly understood, it helps others buy into your ideas easier.

Possessing the ability to convey what you need effectively will help you get the tools and resources you need to do your job the best you can. When you can articulate to your boss that going to a conference helps you stay at the top of your game, you’ve got a good chance of going.

If your boss is like mine, he or she will make you show the ROI (return on investment) for getting new resources. Not hard to do if you can communicate well.

Having good communication is a skill senior leadership looks for in others to help lead teams. I know I’ve been around managers who lead a team but are bad a communicating goals, processes, and expectations. It leads to under performing groups and subpar results. Not exactly leadership material.

If you are a leader, then having strong communication skills is critical to getting others to follow your vision. Working for a leader with poor communication skills to share their vision only leads to a boat going in circles. Who wants to be on that ride?

Bottom Line

We’ve explored how a lack of communication can drastically impact your career. When you show a lack of communication, it can drastically impact how successful a career you have.

Speak up to get what you want. Having strong communication skills can help you do just that.

Let’s communicate, people!

More About Effective Communication

Featured photo credit: rawpixel via unsplash.com

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More by this author

Mat Apodaca

On a mission to share about how communication in the workplace and personal relationships plays a large role in your happiness

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Last Updated on January 5, 2022

How to Deal With Anger (The Ultimate Anger Management Guide)

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How to Deal With Anger (The Ultimate Anger Management Guide)

We all lose our temper from time to time, and expressing anger is actually a healthy thing to do in our relationships with others. Expressing our differences in opinion allows us to have healthy conflict and many times come to an agreement or understanding that works for everyone. However, there are times when anger can become overwhelming or damaging, and during these times, it’s important to learn how to deal with anger.

Expressing anger inappropriately can be harmful to relationships, both personal and professional. You may express too much anger, too often, or at times that are only going to make things worse, not better. In this article we will look at anger management techniques that will help you better control your emotions.

Let’s take a deeper look at how to deal with anger.

Expressing Anger

Anger is a natural and normal part of almost any relationship. This includes relationships with your significant other, kids, boss, friends, family, etc. Anger provides us with valuable information if we are willing to listen to it. It clues us in to areas where we disagree with others and things that need to be changed or altered.

Unhealthy Ways to Express Anger

Here are some common yet unhealthy ways to express anger that you should avoid:

Being Passive-Aggressive

This is a term many of us are familiar with. Passive-aggressive behavior happens when someone is angry but uses indirect communication to express their anger.

Some of the more common passive-aggressive behaviors include the silent treatment, making comments about someone behind their back, being grumpy, moody, or pouting, or simply not doing tasks or assignments that they should.

This is a passive-aggressive person’s way of showing their anger. It’s not very productive but extremely common.

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Poorly-Timed

Some people get overwhelmed and express anger in a situation where it can’t really do any good.

An example would be getting angry at one person in front of a crowd of people. All that does is make people uncomfortable and shuts them down. It’s not a healthy way to express anger or disagreement with someone.

Ongoing Anger

Being angry all the time is most often a symptom of something else. It’s healthy and normal to express anger when you disagree with someone. However, if someone is angry most of the time and always seems to be expressing their anger to everyone around them, this won’t serve them well.

Over time, people will start to avoid this person and have as little contact as possible. The reason being is no one likes being around someone who is angry all the time; it’s a no-win situation.

Healthy Ways to Express Anger

What about the healthy ways[1] to adapt? When learning how to deal with anger, here are some healthy ways to get you started.

Being Honest

Express your anger or disagreement honestly. Be truthful about what it is that is making you angry. Sometimes this will entail walking away and thinking about it for a bit before you respond.

Don’t say you’re mad at something someone did or said when it’s really something else that upset you.

Being Direct

Similar to being honest, being direct is a healthy way to express anger.

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Don’t talk around something that is making you angry. Don’t say that one thing is making you angry when it’s really something else, and don’t stack items on top of each other so you can unload on someone about 10 different things 6 months from now.

Be direct and upfront about what is making you angry. Ensure you are expressing your anger to the person who upset you or you are angry at, not to someone else. This is very counterproductive.

Being Timely

When something makes you angry, it’s much better to express it in a timely manner. Don’t keep it bottled up inside of you, as that’s only going to do more harm than good.

Think of the marriages that seem to go up in flames out of nowhere when the reality is someone kept quiet for years until they hit their breaking point.

Expressing anger as it occurs is a much healthier way of using anger to help us guide our relationships in the moment.

How to Deal With Anger

If you feel angry, how should you deal with it right at that moment?

1. Slow Down

From time to time, I receive an email at work that makes me so angry that steam is probably pouring out of my ears.

In my less restrained moments, I have been known to fire off a quick response, and that typically has ended about as well as you might imagine.

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When I actually walk away from my computer and go do something else for a while, I am able to calm down and think more rationally. After that happens, I am able to respond in a more appropriate and productive manner. Doing things that helps you learn how to release anger can make an uncomfortable situation more manageable before it gets out of hand.

2. Focus on the “I”

Remember that you are the one that’s upset. Don’t accuse people of making you upset because, in the end, it’s your response to what someone did that really triggered your anger. You don’t want to place blame by saying something like “Why don’t you ever put away your dishes?” Say something more like “Having dirty dishes laying on the counter upsets me—can you work with me to come to a solution?”

When you are accusatory towards someone, all that does is increase the tension. This doesn’t usually do anything except make your anger rise higher.

3. Work out

When learning how to deal with anger, exercise is a great outlet. If something happens that angers you, see if you have the opportunity to burn off some of the anger.

Being able to hit the gym to get a hard workout in is great. If this isn’t an option, see if you can go for a run or a bike ride. If you are at work when you become angry and the weather permits, at least go outside for a brisk walk.

Besides working some of your anger out through exercise, this also helps to give your mind a chance to work through some ways to address what it is that upset you.

4. Seek Help When Needed

There are times when we could all use some help. Life can be stressful and overwhelming. It’s perfectly fine to seek some help from a mental health professional if it will help you get back to a healthy balance.If you find that you are angry all the time, it might be a good idea to go talk to an expert about learning to control intense emotions. They can give you some sound advice and ideas on how to get your anger to a more manageable and healthy level.

5. Practice Relaxation

We all seem to lead incredibly busy lives, and that’s a good thing if we are loving the life we are living. That being said, it is very beneficial to our physical and mental well-being to take time out for relaxation.

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That can mean spending time doing things that help us calm down and relax, like being around people we enjoy, practicing deep breathing or listening to music. It could be making time for things that help bring us balance like a healthy diet and physical activity.

Many people incorporate techniques such as yoga and meditation to calm their minds and release tension when learning how to deal with anger. Whatever your choice is, ensure you take time out to relax when warning signs of anger start to bubble up.

6. Laugh

Incorporating humor and laughter on a regular basis will help keep anger in check and help you get over a bad mood and feelings of anger more quickly. This isn’t part of formal anger management techniques, but you’ll be surprised by how well it works. Remember, life is a journey that’s meant to be enjoyed fully along the way through healthy emotion. Make sure you take time to laugh and have fun.Surround yourself with people that like to laugh and enjoy life. Don’t work at a job that just causes you stress, which can lead to anger. Work at something you enjoy doing.

7. Be Grateful

It’s easy to focus on the bad in life and the things that cause us negative emotions. It’s vitally important to remind ourselves of all the wonderful things in life that bring us positive emotions, things that we easily forget because we get caught up in the whirlwind of day to day life.

Take time out each day to remind yourself of a few things you are grateful for in order to help you learn how to release anger and invite in more positive feelings.

Final Thoughts

Life can be overwhelming at times. We seem to have constant pressure to achieve more and to always be on the go or motivated. People we are around and situations we are in can cause stress, anger, and negative emotions. At times, it can seem to be too much, and we get angry and our emotions start to get out of control.

During these times, keep in mind that life is an incredible journey, full of wonder and things that bring you joy. When you find yourself angry more often than is healthy, take time out to remember the good things in life—the things that we seem to forget yet bring us so much positive energy and emotions.

Use some of the tips included here to help with how to deal with anger and better control your emotions.

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More Resources on Anger Management

Featured photo credit: Andre Hunter via unsplash.com

Reference

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