Advertising
Advertising

Published on October 4, 2018

How a Lack of Communication Can Drastically Impact Your Career

How a Lack of Communication Can Drastically Impact Your Career

The power of effective communication is amazing. A company that clearly communicates their strategy can get everyone working towards the same goal. Alternatively, a company that has a lack of communicate strategy clearly isn’t going to get good buy-in from the folks that work there because they don’t know the vision.

If you’ve seen someone who delivers a speech that moves you to do something, you’ve seen powerful communication in action. Someone who is able to motivate others through the effectiveness of delivering a message is quite powerful indeed. When it gives you tingles, you know it’s great.

I realized the power of communication way back in my days as a Kinko’s store manager. I can’t really describe how many orders didn’t turn out the way they should have due to lack of communication. This happened both when a customer would not clearly explain what they were wanting as well as the co-worker who didn’t effectively communicate what our capabilities were. The majority of these mistakes boiled down to a lack of communication.

We’ve all read about how you have to speak up to get what you want. If you are in a relationship and don’t effectively communicate your wants and needs to your partner, chances are you won’t receive those wants and needs. This is true in just about any situation. The same thing is true at work. If you don’t communicate what you want out of a career or what is important to you, chances are it will drastically impact your career. A lack of communication at work can have a detrimental effect in many ways.

Stating what you want isn’t selfish, it’s required for you to have the relationship or career that you want. The ability to communicate well is a huge bonus in helping you attain the career you want.

How a Lack of Communication Can Drastically Impact Your Career

If you think about it, every day at work you are building your reputation. As you gain experience in your field, you are also building your name. Your name, your reputation, your status, your character, and your standing in your company and field are being created each and every day by what you do. Or by what you don’t do.

You might become known as someone who gets things done. Maybe you’re the person that always has a creative solution. When an important project comes up it might be your name that comes to mind to lead the team.

If you have poor communication skills or a lack of communication, your name probably isn’t the one that comes to mind when that big project comes up. Or a fat raise. Not to mention a promotion. Here are some reasons why:

You won’t get the support or tools you need to succeed.

How do you expect to get the tools and resources you need to do the best possible work if you aren’t able to communicate it? You can’t!

A lack of communication will keep you with whatever resources you have. It’s up to you to know what you need to be successful in your job and communicate that need.

One of the biggest ones is ongoing development of your work skills. You have to stay on top of what’s current (and ask for it) or you won’t stay relevant in your field. This happens a lot in dynamic industries such as technology.

There’s a good possibility you’ll be misunderstood.

When you aren’t able to articulate your thoughts and ideas clearly, you put yourself at a big disadvantage. It’s much easier for people to misunderstand what you mean or your position on something if you lack communication skills.

Advertising

If you are unable to get your point across, it’s easy for your coworkers to simply assume what you mean, whether they are right or not.

A lack of communication greatly increases the chances you will be misunderstood.

You could get left out or misinformed.

People who are poor communicators or lack communication skills tend to be bad listeners.

Bad listeners do not pay as much attention to what’s being said as they should. They also wind up interrupting a lot and jump to their own conclusions without really knowing what’s going on.

These type people find themselves getting left out of more and more conversations because their coworkers get tired of dealing with them.

Nobody likes to work with someone who interrupts all the time and never really listens. After a while the only person they have left to talk to is themselves.

Lack of communication creates doubt and uncertainty.

This is especially true if you are a manager of people. A lack of communication to your team can create a lot of uncertainty.

I know people who weren’t really sure what they were responsible for in their roles because their manager never communicated goals and expectations.

Unfortunately this is not uncommon. This holds true even with working with other people.

If you aren’t able to communicate to others what you are doing or what’s going on, you are going to instill doubt.

Your lack of communication can lead to rumors and gossip.

When we don’t hear about something, it’s human nature to fill in the blanks with our own version. We don’t like uncertainty so will solve the mystery ourselves when we have a lack of communication from someone we work with.

Your annual review is 2 months overdue and you haven’t heard anything from your boss? They might be considering eliminating your position. One of your coworkers is always out of the office on Friday afternoons? They probably get special treatment for some reason.

Advertising

See how this lack of communication can cause rumors and speculation?

Now that we’ve looked at some ways that a lack of communication can drastically impact your career, let’s look at how you can improve your communication skills.

Ways to Improve Your Communication Skills

When you think about improving your communication skills at work you need to look at the primary ways we communicate, verbal and written.

Let’s take a look at how to improve both your written and verbal communication skills.

Verbal

1. Less is more

Have you ever walked out of a meeting and felt like the other person spoke the whole time and you learned nothing? Don’t be that person.

When you speak at work make it short and sweet. It’s fine to catch up and talk about the weather but when it’s time to talk about the important stuff, don’t overload your audience with a word avalanche.

2. Be a good listener

It may seem funny to be a good listener in order to be a good communicator but it actually makes sense.

When you show that you actually listen and care about what other people are saying it shows that you understand their needs. This enables you to build trust in the relationship. It’s key.

3. Be confident

When you speak with confidence, it shows that you know what you are talking about.

This isn’t just about verbal, it’s also about your body language. Speak in a clear tone of voice and maintain eye contact when speaking with someone. This conveys your confidence.

4. Think before you open your mouth

When you have a fairly good idea of what you are going to say before you actually speak, you are able to convey your ideas more clearly. This also helps you eliminate longer pauses when you are speaking.

5. Concise

Ever read the Einstein quote “If you can’t explain it simply, you don’t understand it well enough”? Sage words from an incredibly wise man.

Advertising

This is so true at work as well. You have to be able to communicate your thoughts and ideas clearly and simply so other people can understand you. Critical.

Written

6. Check your grammar and spelling

This is number one for a reason. At work, it is vitally important that you do not have grammatical errors in your written communication. This includes reports as well as emails.

Having typos peppered into your written communication makes others think that you are too lazy or sloppy to care about spelling. Bad news.

7. Clear and concise

This is just as important in written as it is in verbal.

Most of us receive way too many emails at work. Nobody likes wading through seas of information to find the one or two points they need. There’s no need to put a lot of filler in when less will do.

8. Know your audience

If you are composing an email to the President of your company, you should write in a certain tone.

If the email is to your coworker that you have lunch with every day and go get after work drinks on a weekly basis, you probably don’t need to be as formal.

Write to your audience.

9. Use structure

This goes along with being clear and concise. If you write emails in one long paragraph consisting of 1,000 words, you are making your readers eyes glaze over.

Use things like subheadings, bullet points, and numbering when needed to break up the words and create some nice structure that flows. This is true in any written documentation whether it be reports, emails, or something else.

10. Use names

To make it more friendly and engaging, use your audience names when possible. Obviously you can’t do this in a formal report but with emails and similar you sure can.

I have found that wrapping up with someone’s name also helps them respond in a more timely and positive manner. Something like:

Advertising

“As you can see Jim, this will go a long way to helping us get the Morris account, I look forward to hearing back from you soon”.

How Strong Communication Make Your Career Better

When you develop strong communication skills, it can help your career in many ways.

First of all, strong communication skills show confidence in yourself and your ideas. This is a great quality to have in general and certainly at work. When you are confident in your abilities, it makes others see you as a leader.

Strong communication skills helps you get your points across. When you can clearly and concisely state your view on important points, you are clearly understood. When you are clearly understood, it helps others buy into your ideas easier.

Possessing the ability to convey what you need effectively will help you get the tools and resources you need to do your job the best you can. When you can articulate to your boss that going to a conference helps you stay at the top of your game, you’ve got a good chance of going.

If your boss is like mine, he or she will make you show the ROI (return on investment) for getting new resources. Not hard to do if you can communicate well.

Having good communication is a skill senior leadership looks for in others to help lead teams. I know I’ve been around managers who lead a team but are bad a communicating goals, processes, and expectations. It leads to under performing groups and subpar results. Not exactly leadership material.

If you are a leader, then having strong communication skills is critical to getting others to follow your vision. Working for a leader with poor communication skills to share their vision only leads to a boat going in circles. Who wants to be on that ride?

Conclusion

We’ve explored how a lack of communication can drastically impact your career. When you show a lack of communication, it can drastically impact how successful a career you have.

Speak up to get what you want. Having strong communication skills can help you do just that.

Let’s communicate, people!

Featured photo credit: rawpixel via unsplash.com

More by this author

Mat Apodaca

Living a Complete Life Guru. Writing about the importance of having a well rounded life and how communication in the workplace and personal relationships plays a large role in your happinness

How to Master Effective Communication Skills at Work and Home How to Deal with Anger and Better Control Your Emotions How to Talk to Strangers Without Feeling Awkward The Art of Building Relationships You Need to Succeed in Your Career How to Be Influential and Gain Respect at Work

Trending in Social Animal

1 How to Master Effective Communication Skills at Work and Home 2 18 Ways to Have Effective Communication in the Workplace 3 How to Deal with Rejection at Work: 9 Powerful Tactics 4 Conflict Management Styles for Effective Communication at Work 5 15 Signs You Are In a Relationship With a Narcissist (And What to Do)

Read Next

Advertising
Advertising
Advertising

Last Updated on February 20, 2019

How to Master Effective Communication Skills at Work and Home

How to Master Effective Communication Skills at Work and Home

Possessing effective communication skills is a powerful tool to have. Effective communication skills are essential to success in many aspects and areas of your life. There are a lot of jobs that require you to be a good communicator.

Strong communication skills help you enjoy better relationships with friends and family. Being an effective communicator will give you advantages in more ways than you can imagine.

Conversely, being poor at communicating will negatively impact your life.

Let’s take a look at how to master effective communication skills at work and home.

What is Effective Communication?

Probably a good place to start is to paint a picture of what clear communication is.

Effective communication is defined as verbal speech or other communication methods to get your point across. Sounds pretty simple, right? It does but there’s more to it than that.

It’s really about how all of us interact and communicate in every aspect of our lives. It’s the ability to say something at the right time; to be able to get multiple people on the same page in a group decision. It’s how that one friend of yours who plans most of the activities is able to get everyone to the same place at the same time.

Non-verbal communication is key to being effective as well. It’s the ability to have your body language say the right thing so the person you’re speaking to knows your listening.

Effective communicators don’t react to situations with high emotion. It means not having to say something all the time in every situation. You are even being an effective communicator when you show up to pick your daughter up from the mall when you say you will. You are communicating to her that she can rely on you.

Are You a Poor Communicator?

Before we get too deep into how to be a master communicator, let’s take a look at your communication skills.

Advertising

If you find yourself agreeing with a lot of these, you might want to sharpen your communication skills.

  • You’re constantly interrupting – Hey, I know, we all want to be listened to. We all want to get our point across. Most importantly, we want to be understood. If you find yourself interrupting all the time you aren’t listening enough.
  • Doing too much – Many of us are master multi-taskers. It’s not good if you are communicating with someone. When you try to do too much while speaking with someone, you aren’t paying attention to what they are saying. Lack of focus is bad.
  • Rambling – I know of several people I work with who do this constantly. I honestly dread having to speak to them. The worst part is even though a lot of words are coming out of their mouths, they really aren’t saying anything. I’m more confused after they answer my question.
  • Not being direct – Nothing wrong with emails or reports. However, if you can convey the same information quickly and directly to someone, it is much more effective. Why write a 2 paragraph email when you can pick up the phone and say the same information in 2 sentences?
  • Always talking about yourself – Everybody likes to relate things to their own experiences. It draws us together and helps us create a feeling of sharing and community. If you are always coloring someone else’s conversation with a similar situation in your life, people will think you are making everything about you. Don’t be that person!
  • Using a lot of qualifiers – Qualifiers are fine for the most part. When you use them as a crutch most of the time when you speak, it’s not helping your communication. Sometimes, we do this to makes things seem “softer”. Saying things like “I don’t want you to take this the wrong way but…” or “I know what you’re thinking but…” over and over doesn’t help you communicate.
  • Your ears don’t work – If you don’t listen well, you can’t answer someone correctly. In order to be an effective communicator, you have to understand what someone else is saying to you. If you don’t listen with purpose you will only have part of the picture.
  • Bad body language – The importance of body language is well documented. If you don’t look at someone when they are speaking, it appears that you don’t really care what’s being said. This makes people feel like you don’t care what they are saying and it’s not important to you. Other bad body language examples include always crossing your arms and not looking someone in the eyes.

What Effective Communication Can Do For You

Let’s take a look at how being able to effectively communicate can help you at work and in your personal relationships.

Work

  • Better client relationships – You certainly want a great communicator to be handling your client relationships. Strong communicators represent both the client and your company is the best manner.
  • Higher employee engagement – Pretty critical if you are a leader or a manager of people. An engaging and interactive communicator in a leadership position is wonderful for employees.
  • Getting better buy in from others – This is great whether you are a manager or individual contributor. Strong communicators tend to get people moving and working towards a common goal.
  • Helps mitigate conflict – Good communicators are able to help resolve conflicts quicker and easier. This helps smooth things over and keeps projects and initiatives moving forward.
  • Builds trust – You want to be able to trust who you work for and with. Effective communicators are good at establishing and building trust between people and groups.
  • Solves problems – Problems are solved by people with the ability to communicate clearly between groups and people. Those without good communication skills many times add to the confusion of a problem because they are unable to articulate their thoughts and ideas.

Personal relationships

  • Creates closeness – A good communicator is able to help foster a feeling of closeness with his or her partner.
  • Makes conflict okay – It’s actually better to fight with your partner from time to time instead of never fighting. We all have differences of opinion and points of view. When we don’t express these and bury it inside by not communicating, it just comes out later in a more negative form.
  • Provides support – It’s nice to know that someone cares about you and supports you. A strong communicator will ask how you’re doing and be a good sounding board for what you’re going through.
  • Expressing feelings – People who are not effective communicators tend to be not very good at expressing how they feel. This makes it tough to share your feelings with you partner.
  • Get the loving you want – In order to get the physical, mental, and emotional love you want and need, you have to be able to communicate clearly and appropriately with your spouse or partner. This is done through effective communication.
  • Eliminate mistrust, doubt, faithlessness, and insecurities – Many times these seeds are sown due to a lack of communication. If your partner rarely tells you where he or she is going, you will tend to start coming up with your own ideas. Often these aren’t true but how would you know if you aren’t told?

Can You Improve Your Communication Skills?

The short answer is yes, of course you can improve your communication skills.

Improving or changing anything in your life takes some work and effort but it can be done. You have to keep in mind your starting point and your goal.

If you are not a very good communicator now and you want to be able to give a motivating speech to a large graduating class, you’d better get working.

On the other hand, if you get along fairly well in general but want to be able to improve your relationship with your boss or spouse by being able to master effective communication, you may just need some guidance and practice.

Either way, if you want to master effective communication skills at both work and home, it will take a little work and effort. Doing so will benefit you in many ways.

How to Master Effective Communication Skills

In general mastering effective communication skills will help you at both work and home. Let’s look at how to improve verbal, written, and body language communication skills. These will help you create better relationships everywhere you go!

1. Learn how to listen

Speaking is only half of the communication equation. Sharpen your listening skills so you are able to process what the other person is saying. You can then respond it a well-informed manner.

Check out these active listening guidelines to be a better listener.

Advertising

2. Make eye contact

Having regular eye contact with someone while you are having a conversation shows you care what they are saying. When you are looking at the floor or out the window it gives the impression that you aren’t paying attention.

Take a look at this advice on how to make engaging eye contact.

3. Ask questions

When you ask someone questions, you are able to clarify what they are saying to ensure you get the whole picture. If you don’t understand it fully, ask questions.

Do you know that it takes some skills to ask questions too? Here’s how to be good at asking questions.

4. Watch body language

Watch both yours and the other persons.

We all know if you have a conversation with your arms crossed the entire time, it gives off a bad vibe. Have open, engaging body language when speaking with someone.

On the flip side, if you see someone’s eyes glazing over while speaking to you, it’s probably a good idea to wrap it up.

Take a look at these top 20 body language indicators to learn more.

5. Speak confidently

Sometimes this is easier said than done. If you communicate in an open, direct, and clear manner, it subtly shows people that you are confident in what you are saying.

It doesn’t mean you always have to be right but delivering your thoughts with confidence helps your case.

Advertising

These tips will help you speak more confidently.

6. Keep it simple

You don’t always have to be succinct in your communication. There is a lot of value in being able to tell a great story.

That being said, there are many instances where keeping it simple is very helpful. This is especially true at work in both verbal conversations as well as written like emails.

7. Know your audience

You should have a certain style when communicating with your boss. Another style of communication is better with your spouse and probably others with your kids or friends.

Know your audience to help you communicate the most effectively.

8. Be empathetic and understanding

There is a massive amount of power in being empathetic. And I mean that in a very positive way.

Showing that you are empathetic and understanding to another person goes a long way to creating a great bond with that person. We all want to be understood. It’s that simple.

Think it’s a challenge for you? These 5 tips for empathetic listening will help you.

9. Pause before reacting

There have been a number of times when I’ve read an email that just came in and had an instant reaction to reading it. And I don’t mean a positive reaction. My less effective ways of dealing and communicating has been to send a scathing email back.

When I’ve communicated more appropriately, I’ve waited a while before I responded. This is true in verbal situations as well.

Advertising

10. Over communicate

You’d think if you tell someone something that should be the end of it, right? Done deal. Not so fast.

I’m not recommending you tell someone the same thing 10 times in a row. With as many distractions as we all have these days, it’s generally a good idea to follow up on something you’ve communicated a few times if it’s important.

Conclusion

Having effective communication skills at both work and home will help you immensely.

At work, it helps you in your career in many ways.

Communicating well with your boss leads to a solid, symbiotic working relationship. You’re able to clearly articulate what you need to do your job well. You can share your vision and strategy with your boss and others. Good communicators are needed in management roles and leading others. Fostering an environment of effective communication leads to a great work environment.

At home, having effective communication skills will help you achieve the type of relationship you want with your spouse.

You are able to speak freely and openly about your feelings. You can share your wants and needs in a manner that your spouse understands. Your spouse will feel understood and supported by you which is a wonderful feeling to have. And being able to have a disagreement and work through it due to strong communication skills is amazing.

Look at how you can master effective communication skills at work and home to help create more satisfying relationships in all phases of your life.

More Resources About Work Communication

Featured photo credit: NeONBRAND via unsplash.com

Read Next