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Last Updated on October 16, 2019

How a Lack of Communication Can Cost Your Career

How a Lack of Communication Can Cost Your Career

The power of effective communication is amazing. A company that clearly communicates their strategy can get everyone working towards the same goal. Alternatively, a company that has a lack of communicate strategy clearly isn’t going to get good buy-in from the folks that work there because they don’t know the vision.

If you’ve seen someone who delivers a speech that moves you to do something, you’ve seen powerful communication in action. Someone who is able to motivate others through the effectiveness of delivering a message is quite powerful indeed. When it gives you tingles, you know it’s great.

I realized the power of communication way back in my days as a Kinko’s store manager. I can’t really describe how many orders didn’t turn out the way they should have due to lack of communication. This happened both when a customer would not clearly explain what they were wanting as well as the co-worker who didn’t effectively communicate what our capabilities were. The majority of these mistakes boiled down to a lack of communication.

We’ve all read about how you have to speak up to get what you want. If you are in a relationship and don’t effectively communicate your wants and needs to your partner, chances are you won’t receive those wants and needs. This is true in just about any situation. The same thing is true at work. If you don’t communicate what you want out of a career or what is important to you, chances are it will drastically impact your career. A lack of communication at work can have a detrimental effect in many ways.

Stating what you want isn’t selfish, it’s required for you to have the relationship or career that you want. The ability to communicate well is a huge bonus in helping you attain the career you want.

How a Lack of Communication Can Drastically Impact Your Career

If you think about it, every day at work you are building your reputation. As you gain experience in your field, you are also building your name. Your name, your reputation, your status, your character, and your standing in your company and field are being created each and every day by what you do. Or by what you don’t do.

You might become known as someone who gets things done. Maybe you’re the person that always has a creative solution. When an important project comes up it might be your name that comes to mind to lead the team.

If you have poor communication skills or a lack of communication, your name probably isn’t the one that comes to mind when that big project comes up. Or a fat raise. Not to mention a promotion. Here are some reasons why:

You won’t get the support or tools you need to succeed.

How do you expect to get the tools and resources you need to do the best possible work if you aren’t able to communicate it? You can’t!

A lack of communication will keep you with whatever resources you have. It’s up to you to know what you need to be successful in your job and communicate that need.

One of the biggest ones is ongoing development of your work skills. You have to stay on top of what’s current (and ask for it) or you won’t stay relevant in your field. This happens a lot in dynamic industries such as technology.

There’s a good possibility you’ll be misunderstood.

When you aren’t able to articulate your thoughts and ideas clearly, you put yourself at a big disadvantage. It’s much easier for people to misunderstand what you mean or your position on something if you lack communication skills.

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If you are unable to get your point across, it’s easy for your coworkers to simply assume what you mean, whether they are right or not.

A lack of communication greatly increases the chances you will be misunderstood.

You could get left out or misinformed.

People who are poor communicators or lack communication skills tend to be bad listeners.

Bad listeners do not pay as much attention to what’s being said as they should. They also wind up interrupting a lot and jump to their own conclusions without really knowing what’s going on.

These type people find themselves getting left out of more and more conversations because their coworkers get tired of dealing with them.

Nobody likes to work with someone who interrupts all the time and never really listens. After a while the only person they have left to talk to is themselves.

Lack of communication creates doubt and uncertainty.

This is especially true if you are a manager of people. A lack of communication to your team can create a lot of uncertainty.

I know people who weren’t really sure what they were responsible for in their roles because their manager never communicated goals and expectations.

Unfortunately this is not uncommon. This holds true even with working with other people.

If you aren’t able to communicate to others what you are doing or what’s going on, you are going to instill doubt.

Your lack of communication can lead to rumors and gossip.

When we don’t hear about something, it’s human nature to fill in the blanks with our own version. We don’t like uncertainty so will solve the mystery ourselves when we have a lack of communication from someone we work with.

Your annual review is 2 months overdue and you haven’t heard anything from your boss? They might be considering eliminating your position. One of your coworkers is always out of the office on Friday afternoons? They probably get special treatment for some reason.

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See how this lack of communication can cause rumors and speculation?

Now that we’ve looked at some ways that a lack of communication can drastically impact your career, let’s look at how you can improve your communication skills.

10 Ways to Improve Your Communication Skills

When you think about improving your communication skills at work you need to look at the primary ways we communicate, verbal and written.

Let’s take a look at how to improve both your written and verbal communication skills.

Verbal

1. Less is more

Have you ever walked out of a meeting and felt like the other person spoke the whole time and you learned nothing? Don’t be that person.

When you speak at work make it short and sweet. It’s fine to catch up and talk about the weather but when it’s time to talk about the important stuff, don’t overload your audience with a word avalanche.

2. Be a good listener

It may seem funny to be a good listener in order to be a good communicator but it actually makes sense.

When you show that you actually listen and care about what other people are saying it shows that you understand their needs. This enables you to build trust in the relationship. It’s key.

3. Be confident

When you speak with confidence, it shows that you know what you are talking about.

This isn’t just about verbal, it’s also about your body language. Speak in a clear tone of voice and maintain eye contact when speaking with someone. This conveys your confidence.

4. Think before you open your mouth

When you have a fairly good idea of what you are going to say before you actually speak, you are able to convey your ideas more clearly. This also helps you eliminate longer pauses when you are speaking.

5. Concise

Ever read the Einstein quote “If you can’t explain it simply, you don’t understand it well enough”? Sage words from an incredibly wise man.

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This is so true at work as well. You have to be able to communicate your thoughts and ideas clearly and simply so other people can understand you. Critical.

Written

6. Check your grammar and spelling

This is number one for a reason. At work, it is vitally important that you do not have grammatical errors in your written communication. This includes reports as well as emails.

Having typos peppered into your written communication makes others think that you are too lazy or sloppy to care about spelling. Bad news.

7. Clear and concise

This is just as important in written as it is in verbal.

Most of us receive way too many emails at work. Nobody likes wading through seas of information to find the one or two points they need. There’s no need to put a lot of filler in when less will do.

8. Know your audience

If you are composing an email to the President of your company, you should write in a certain tone.

If the email is to your coworker that you have lunch with every day and go get after work drinks on a weekly basis, you probably don’t need to be as formal.

Write to your audience.

9. Use structure

This goes along with being clear and concise. If you write emails in one long paragraph consisting of 1,000 words, you are making your readers eyes glaze over.

Use things like subheadings, bullet points, and numbering when needed to break up the words and create some nice structure that flows. This is true in any written documentation whether it be reports, emails, or something else.

10. Use names

To make it more friendly and engaging, use your audience names when possible. Obviously you can’t do this in a formal report but with emails and similar you sure can.

I have found that wrapping up with someone’s name also helps them respond in a more timely and positive manner. Something like:

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“As you can see Jim, this will go a long way to helping us get the Morris account, I look forward to hearing back from you soon”.

Strong Communication Makes Your Career Better

When you develop strong communication skills, it can help your career in many ways.

First of all, strong communication skills show confidence in yourself and your ideas. This is a great quality to have in general and certainly at work. When you are confident in your abilities, it makes others see you as a leader.

Strong communication skills helps you get your points across. When you can clearly and concisely state your view on important points, you are clearly understood. When you are clearly understood, it helps others buy into your ideas easier.

Possessing the ability to convey what you need effectively will help you get the tools and resources you need to do your job the best you can. When you can articulate to your boss that going to a conference helps you stay at the top of your game, you’ve got a good chance of going.

If your boss is like mine, he or she will make you show the ROI (return on investment) for getting new resources. Not hard to do if you can communicate well.

Having good communication is a skill senior leadership looks for in others to help lead teams. I know I’ve been around managers who lead a team but are bad a communicating goals, processes, and expectations. It leads to under performing groups and subpar results. Not exactly leadership material.

If you are a leader, then having strong communication skills is critical to getting others to follow your vision. Working for a leader with poor communication skills to share their vision only leads to a boat going in circles. Who wants to be on that ride?

Bottom Line

We’ve explored how a lack of communication can drastically impact your career. When you show a lack of communication, it can drastically impact how successful a career you have.

Speak up to get what you want. Having strong communication skills can help you do just that.

Let’s communicate, people!

More About Effective Communication

Featured photo credit: rawpixel via unsplash.com

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Mat Apodaca

On a mission to share about how communication in the workplace and personal relationships plays a large role in your happiness

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Last Updated on September 18, 2020

13 Helping Points When Things Don’t Go Your Way

13 Helping Points When Things Don’t Go Your Way

For the original article by Celestine: 13 Helping Points When Things Don’t Go Your Way

“We all have problems. The way we solve them is what makes us different.” ~Unknown

“It’s not stress that kills us, it is our reaction to it.” – Hans Selye

Have you ever experienced moments when things just don’t go your way? For example, losing your keys, accidentally spilling your drink, waking up late, missing your buses/trains, forgetting to bring your things, and so on?

You’re not alone. All of us, myself included, experience times when things don’t go as we expect.

Here is my guide on how to deal with daily setbacks.

1. Take a step back and evaluate

When something bad happens, take a step back and evaluate the situation. Some questions to ask yourself:

  1. What is the problem?
  2. Are you the only person facing this problem in the world today?
  3. How does this problem look like at an individual level? A national level? On a global scale?
  4. What’s the worst possible thing that can happen to you as a result of this?
  5. How is it going to impact your life in the next 1 year? 5 years? 10 years?

Doing this exercise is not to undermine the problem or disclaiming responsibility, but to consider different perspectives, so you can adopt the best approach for it. Most problems we encounter daily may seem like huge issues when they crop up, but most, if not all, don’t have much impact in our life beyond that day.

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2. Vent if you have to, but don’t linger on the problem

If you feel very frustrated and need to let off some steam, go ahead and do that. Talk to a friend, complain, crib about it, or scream at the top of your lungs if it makes you happy.

At the same time, don’t get caught up with venting. While venting may temporarily relieve yourself, it’s not going to solve the problem ultimately. You don’t want to be an energy vampire.

Vent if there’s a need to, but do it for 15 to 20 minutes. Then move on.

3. Realize there are others out there facing this too

Even though the situation may be frustrating, you’re not alone. Remember there are almost 7 billion people in the world today, and chances are that other people have faced the same thing before too. Knowing it’s not just you helps you to get out of a self-victimizing mindset.

4. Process your thoughts/emotions

Process your thoughts/emotions with any of the four methods:

  1. Journal. Write your unhappiness in a private diary or in your blog. It doesn’t have to be formal at all – it can be a brain dump on rough paper or new word document. Delete after you are done.
  2. Audio taping. Record yourself as you talk out what’s on your mind. Tools include tape recorder, your PC (Audacity is a freeware for recording/editing audio) and your mobile (most mobiles today have audio recording functions). You can even use your voice mail for this. Just talking helps you to gain awareness of your emotions. After recording, play back and listen to what you said. You might find it quite revealing.
  3. Meditation. At its simplest form, meditation is just sitting/lying still and observing your reality as it is – including your thoughts and emotions. Some think that it involves some complex mambo-jumbo, but it doesn’t.
  4. Talking to someone. Talking about it with someone helps you work through the issue. It also gets you an alternate viewpoint and consider it from a different angle.

5. Acknowledge your thoughts

Don’t resist your thoughts, but acknowledge them. This includes both positive and negative thoughts.

By acknowledging, I mean recognizing these thoughts exist. So if say, you have a thought that says, “Wow, I’m so stupid!”, acknowledge that. If you have a thought that says, “I can’t believe this is happening to me again”, acknowledge that as well.

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Know that acknowledging the thoughts doesn’t mean you agree with them. It’s simply recognizing the existence of said thoughts so that you can stop resisting yourself and focus on the situation on hand.

6. Give yourself a break

If you’re very stressed out by the situation, and the problem is not time sensitive, then give yourself a break. Take a walk, listen to some music, watch a movie, or get some sleep. When you’re done, you should feel a lot more revitalized to deal with the situation.

7. Uncover what you’re really upset about

A lot of times, the anger we feel isn’t about the world. You may start off feeling angry at someone or something, but at the depth of it, it’s anger toward yourself.

Uncover the root of your anger. I have written a five part anger management series on how to permanently overcome anger.

After that, ask yourself: How can you improve the situation? Go to Step #9, where you define your actionable steps. Our anger comes from not having control on the situation. Sitting there and feeling infuriated is not going to change the situation. The more action we take, the more we will regain control over the situation, the better we will feel.

8. See this as an obstacle to be overcome

As Helen Keller once said,

“Character cannot be developed in ease and quiet. Only through experiences of trial and suffering can the soul be strengthened, vision cleared, ambition inspired and success achieved.”

Whatever you’re facing right now, see it as an obstacle to be overcome. In every worthy endeavor, there’ll always be countless obstacles that emerge along the way. These obstacles are what separate the people who make it, and those who don’t. If you’re able to push through and overcome them, you’ll emerge a stronger person than before. It’ll be harder for anything to get you down in the future.

9. Analyze the situation – Focus on actionable steps

In every setback, there are going to be things that can’t be reversed since they have already occurred. You want to focus on things that can still be changed (salvageable) vs. things that have already happened and can’t be changed. The only time the situation changes is when you take steps to improve it. Rather than cry over spilt milk, work through your situation:

  1. What’s the situation?
  2. What’s stressing you about this situation?
  3. What are the next steps that’ll help you resolve them?
  4. Take action on your next steps!

After you have identified your next steps, act on them. The key here is to focus on the actionable steps, not the inactionable steps. It’s about regaining control over the situation through direct action.

10. Identify how it occurred (so it won’t occur again next time)

A lot of times we react to our problems. The problem occurs, and we try to make the best out of what has happened within the context. While developing a healthy coping mechanism is important (which is what the other helping points are on), it’s also equally important, if not more, to understand how the problem arose. This way, you can work on preventing it from taking place next time, vs. dealing reactively with it.

Most of us probably think the problem is outside of our control, but reality is most of the times it’s fully preventable. It’s just a matter of how much responsibility you take over the problem.

For example, for someone who can’t get a cab for work in the morning, he/she may see the problem as a lack of cabs in the country, or bad luck. However, if you trace to the root of the problem, it’s probably more to do with (a) Having unrealistic expectations of the length of time to get a cab. He/she should budget more time for waiting for a cab next time. (b) Oversleeping, because he/she was too tired from working late the previous day. He/she should allocate enough time for rest next time. He/she should also pick up better time management skills, so as to finish work in lesser time.

11. Realize the situation can be a lot worse

No matter how bad the situation is, it can always be much worse. A plus point vs. negative point analysis will help you realize that.

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12. Do your best, but don’t kill yourself over it

No matter how bad your situation may seem, do your best, but don’t kill yourself over it. Life is too beautiful to worry so much over daily issues. Take a step back (#1), give yourself a break if you need to (#6), and do what you can within your means (#9). Everything else will unfold accordingly. Worrying too much about the outcome isn’t going to change things or make your life any better.

13. Pick out the learning points from the encounter

There’s something to learn from every encounter. What have you learned from this situation? What lessons have you taken away?

After you identify your learning points, think about how you’re going to apply them moving forward. With this, you’ve clearly gained something from this encounter. You’ve walked away a stronger, wiser, better person, with more life lessons to draw from in the future.

Get the manifesto version of this article: [Manifesto] What To Do When Things Don’t Go Your Way

Featured photo credit: Alice Donovan Rouse via unsplash.com

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