Advertising
Advertising

Effective Communication: How Not to Be Misunderstood

Effective Communication: How Not to Be Misunderstood

Communication is an important tool that plays a defining role in developing an understanding with everyone around us, on an everyday basis. Whether it is a simple task of writing an email or giving a presentation, communication adds on to the productivity and progress. Therefore it is important that when a message is delivered there is no miscommunication between the sender and the receiver. To avoid misunderstanding one has to make sure that the message is clear and simple.

Though we have access to the best of medium, yet many times we fail to deliver an error free, perfect message during verbal and written communication. As per a recent survey recruiters admitted that communication skills play an important role when choosing managers. It plays an important role in being successful in today’s world.

One of the most common reasons that leads to miscommunication or misinterpretation of a message is the use of complicated sentence structure. A message is easy to understand when the sentences are short and crisp. Use of unnecessary fillers like kind of, sort of, maybe, etc bring in vagueness to the message.

5 Killer Skills to Make Your Message Clear

When communicating via a written medium, make sure to read and re-read before finalizing the copy/email/text. Once you are done with the proofreading, see if there are other interpretations to the message and whether you would like to eliminate them or not. Here are few more points one should follow for effective communication.

Advertising

1. Make the complicated simple. Make the simple simpler.

Always try to simplify your message. Bring down your sentences to the simplest degree to avoid ambiguity in your messages. If the words and sentences are simple the probability of understanding the message is higher. There is no point in highfalutin sentences, if the receiver doesn’t decodes the message correctly.

2. Start as a good listener.

Listening is another important aspect of being a good communicator. You cannot deliver a perfect message until you are a good listener. Without listening you will not know what are you being asked for.

3. No jargons. They hinder understanding.

Make sure you do not include vocabulary that can be difficult for the receiver to understand. Using jargons and technical terms can create misunderstanding if the decoder is not familiar with those words.

4. Make it concise and precise.

Brevity is the soul of wit as well as communication. Whether you are delivering a speech or writing an application or forwarding a formal text, always keep it to-the-point. Avoid unnecessary words, phrases and sentences.

Advertising

5. Check your spelling.

Never underestimate the effectiveness of spell-check. What you write, says a lot about and spelling error is something you would not want to begin with. It never leads to a good impression if your email or letter has spelling errors.

7 C’s to Ensure You’re Nailing the Killer Skills

Moving ahead, there are 7 C’s that are essential if you want to avoid misunderstanding in communication. There are applicable to both written as well as verbal communication.

Clarity

Clarity makes the message understandable. The message should be focused to one point and should not be catering to multiple things at once. The kinds of words you use and the type of sentence structure you form decides if the message is clear or not. Use words that are most familiar, instead of “Domicile” use “Home”

Conciseness

Concise means short and brief. A concise message is the one which communicates with minimum words and is not redundant in nature. The advantage with conciseness is that it pays attention to what is important and eliminate everything that’s unnecessary. It saves the time of the sender as well as the receiver. Eg- instead of using “in due course” use the word “soon”.

Advertising

Concreteness

Concreteness stands for strength and if you want to deliver a strong message you have to provide it with a solid foundation. Concreteness is important if you do not want your message to sound vague. You can do that by supporting your message with facts and figures. This makes you message more meaningful and effective.

Correctness

Like we have already talked about, in order to avoid misunderstandings, a message should be free from grammatical and spelling errors. Along with that, one also has to make sure that the fact and stats mentioned in the message are accurate and should be misleading to the receiver. Correctness of language plays a key role in avoiding misunderstanding in communication.

Coherence

Misunderstanding occurs when there is no consistency to the message that is being delivered. The receiver should be able to easily understand the message and that happens when the message remains focused and does not go off-topic. Bad Example: Being an excellent Doctor, I am sure you can help us. Good Example: As you are an excellent Doctor, I am sure you can help us.

Completeness

It is important that the ongoing communication should be complete. Incomplete messages can easily be misunderstood. White communicating, always make sure you provide all the relevant information to the receiver. Completeness not only make the communication strong but also enhances it. All you have to do is, answer the Who, What, Where, When, What and How of the situation.

Advertising

Courtesy

The element of courtesy bring in positive to the message. If the receiver knows that the sender is being polite and courteous he would always try and understand the message with a positive mindset.

Take Care of Your Ideas And Their Delivery

When you successfully send your message across, you cover your ideas effectively. Taking care of minor things can help you in delivering a message without any misunderstanding.

To achieve effective communication, all you have to do is making sure there are no communication barriers hampering the effectiveness of the message. Along with this, it is important to understand your target audience. After all, communication, being a dynamic phenomenon cannot be restricted to fixed format and rules.

Featured photo credit: Romain V via unsplash.com

More by this author

Lisa smith

Writer, Author & Designer

Effective Communication: How Not to Be Misunderstood The Art of Writing a Perfect Resume 5 Things You May Want to Know About Yourself Top 10 Christmas Quotes to Lighten Up Your Day 5 Tips To Impress Recruiters With Your Resume

Trending in Smartcut

1 50 LinkedIn Influencers To Follow, No Matter Your Industry 2 How to Break Bad Habits (The Only Effective Way) 3 15 Daily Rituals of Highly Successful People 4 10 Best Mechanical Keyboards to Type Faster 5 How Procrastination Makes Time Management Ineffective

Read Next

Advertising
Advertising
Advertising

Last Updated on February 11, 2021

Easily Misunderstood by Others? 6 Barriers You Should Overcome to Make Communication Less Frustrating

Easily Misunderstood by Others? 6 Barriers You Should Overcome to Make Communication Less Frustrating

How often have you said something simple, only to have the person who you said this to misunderstand it or twist the meaning completely around? Nodding your head in affirmative? Then this means that you are being unclear in your communication.

Communication should be simple, right? It’s all about two people or more talking and explaining something to the other. The problem lies in the talking itself, somehow we end up being unclear, and our words, attitude or even the way of talking becomes a barrier in communication, most of the times unknowingly. We give you six common barriers to communication, and how to get past them; for you to actually say what you mean, and or the other person to understand it as well…

The 6 Walls You Need to Break Down to Make Communication Effective

Think about it this way, a simple phrase like “what do you mean” can be said in many different ways and each different way would end up “communicating” something else entirely. Scream it at the other person, and the perception would be anger. Whisper this is someone’s ear and others may take it as if you were plotting something. Say it in another language, and no one gets what you mean at all, if they don’t speak it… This is what we mean when we say that talking or saying something that’s clear in your head, many not mean that you have successfully communicated it across to your intended audience – thus what you say and how, where and why you said it – at times become barriers to communication.[1]

Perceptual Barrier

The moment you say something in a confrontational, sarcastic, angry or emotional tone, you have set up perceptual barriers to communication. The other person or people to whom you are trying to communicate your point get the message that you are disinterested in what you are saying and sort of turn a deaf ear. In effect, you are yelling your point across to person who might as well be deaf![2]

Advertising

The problem: When you have a tone that’s not particularly positive, a body language that denotes your own disinterest in the situation and let your own stereotypes and misgivings enter the conversation via the way you talk and gesture, the other person perceives what you saying an entirely different manner than say if you said the same while smiling and catching their gaze.

The solution: Start the conversation on a positive note, and don’t let what you think color your tone, gestures of body language. Maintain eye contact with your audience, and smile openly and wholeheartedly…

Attitudinal Barrier

Some people, if you would excuse the language, are simply badass and in general are unable to form relationships or even a common point of communication with others, due to their habit of thinking to highly or too lowly of them. They basically have an attitude problem – since they hold themselves in high esteem, they are unable to form genuine lines of communication with anyone. The same is true if they think too little of themselves as well.[3]

The problem: If anyone at work, or even in your family, tends to roam around with a superior air – anything they say is likely to be taken by you and the others with a pinch, or even a bag of salt. Simply because whenever they talk, the first thing to come out of it is their condescending attitude. And in case there’s someone with an inferiority complex, their incessant self-pity forms barriers to communication.

Advertising

The solution: Use simple words and an encouraging smile to communicate effectively – and stick to constructive criticism, and not criticism because you are a perfectionist. If you see someone doing a good job, let them know, and disregard the thought that you could have done it better. It’s their job so measure them by industry standards and not your own.

Language Barrier

This is perhaps the commonest and the most inadvertent of barriers to communication. Using big words, too much of technical jargon or even using just the wrong language at the incorrect or inopportune time can lead to a loss or misinterpretation of communication. It may have sounded right in your head and to your ears as well, but if sounded gobbledygook to the others, the purpose is lost.

The problem: Say you are trying to explain a process to the newbies and end up using every technical word and industry jargon that you knew – your communication has failed if the newbie understood zilch. You have to, without sounding patronizing, explain things to someone in the simplest language they understand instead of the most complex that you do.

The solution: Simplify things for the other person to understand you, and understand it well. Think about it this way: if you are trying to explain something scientific to a child, you tone it down to their thinking capacity, without “dumbing” anything down in the process.[4]

Advertising

Emotional Barrier

Sometimes, we hesitate in opening our mouths, for fear of putting our foot in it! Other times, our emotional state is so fragile that we keep it and our lips zipped tightly together lest we explode. This is the time that our emotions become barriers to communication.[5]

The problem: Say you had a fight at home and are on a slow boil, muttering, in your head, about the injustice of it all. At this time, you have to give someone a dressing down over their work performance. You are likely to transfer at least part of your angst to the conversation then, and talk about unfairness in general, leaving the other person stymied about what you actually meant!

The solution: Remove your emotions and feelings to a personal space, and talk to the other person as you normally would. Treat any phobias or fears that you have and nip them in the bud so that they don’t become a problem. And remember, no one is perfect.

Cultural Barrier

Sometimes, being in an ever-shrinking world means that inadvertently, rules can make cultures clash and cultural clashes can turn into barriers to communication. The idea is to make your point across without hurting anyone’s cultural or religious sentiments.

Advertising

The problem: There are so many ways culture clashes can happen during communication and with cultural clashes; it’s not always about ethnicity. A non-smoker may have problems with smokers taking breaks; an older boss may have issues with younger staff using the Internet too much.

The solution: Communicate only what is necessary to get the point across – and eave your personal sentiments or feelings out of it. Try to be accommodative of the other’s viewpoint, and in case you still need to work it out, do it one to one, to avoid making a spectacle of the other person’s beliefs.[6]

Gender Barrier

Finally, it’s about Men from Mars and Women from Venus. Sometimes, men don’t understand women and women don’t get men – and this gender gap throws barriers in communication. Women tend to take conflict to their graves, literally, while men can move on instantly. Women rely on intuition, men on logic – so inherently, gender becomes a big block in successful communication.[7]

The problem: A male boss may inadvertently rub his female subordinates the wrong way with anti-feminism innuendoes, or even have problems with women taking too many family leaves. Similarly, women sometimes let their emotions get the better of them, something a male audience can’t relate to.

The solution: Talk to people like people – don’t think or classify them into genders and then talk accordingly. Don’t make comments or innuendos that are gender biased – you don’t have to come across as an MCP or as a bra-burning feminist either. Keep gender out of it.

And remember, the key to successful communication is simply being open, making eye contact and smiling intermittently. The battle is usually half won when you say what you mean in simple, straightforward words and keep your emotions out of it.

Reference

Read Next