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Why Listen to Reply Instead of Understand Is the Key to Failure

Why Listen to Reply Instead of Understand Is the Key to Failure

The key to success in any relationship is good communication, but most of us are not taught the fine art of really listening to another person. Taking the advice to listen to understand instead of to reply is very important in relationships with coworkers, partners, parents, and anyone else in your life.

How Most People Listen Isn’t Really Listening

Listening to reply is the standard way that most people communicate. What that means is that instead of really paying attention to what the other person is saying, you are already thinking about what you want to say in response.

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Of course it’s great to have a well-thought-out reply, but if you’re thinking about what you want to say instead of hearing what the other person is saying, you aren’t really listening and communicating well.

You may be getting your point across — or not, if the other person listens the same way you do — but you’re not having a meaningful interaction with the other person.

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What “Listening to Understand” Looks Like

Instead of thinking about what you want to say while the other person is talking, really listen to them. The experts call this “active listening”, and there are a few different components:

  • Pay attention. When someone is talking to you, look at them. Notice their eye contact and body language. Take in their tone of voice as well as what they are actually saying. Really listen.
  • Listen with your body. Turn toward the person who is talking, lean in, and make them feel listened to because you really are listening. Make eye contact, smile, nod, and make leading noises (“Uh-huh”, “Really?”, “Go on”, etc.) when appropriate.
  • Don’t interrupt. The best way to make someone feel like they are not being heard is to interrupt or talk on top of them. Listen fully and wait until they are done to ask questions or add your thoughts.
  • Repeat what they said. Don’t just say what you were planning to say. Show that you have heard what they said by repeating back to them a summary of what you heard when appropriate before adding your own opinions.
  • Respond to what they said. Be honest and respectful in your responses, and remember to talk — and listen — in the ways that you would want to be talked or listened to.

How to Practice Better Listening

Becoming a more active listener really does take practice, so how do you learn to listen to understand instead of to merely reply? First, understand that you won’t be perfect at this overnight, or maybe ever, but you can start working on better listening today and keep trying every day to put these ideals into practice.

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Start by putting down your phone whenever someone is talking to you.

Turn to them, look them in the eyes, and really listen to what they are saying. Don’t assume you know what they want to talk to you about so you don’t really have to pay attention. This is especially important with the kids in your life, because more than anyone else they need to know that you think they are important.

Respond by repeating before commenting.

This classic therapy move really does make people feel heard and understood, and there are times when it can really save your bacon, like when you’re talking to your boss and you don’t fully understand what he/she wants. This is a good trick to use with anyone in any situation.

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Try not to judge.

The hardest part of all in active listening is not being judgmental or jumping to conclusions. When you’re really listening, you need to try to withhold personal thoughts and feelings unless they are requested. Unless they specifically ask for advice, don’t give it. Some people really just want to be heard; they don’t want you to try to fix things. Most of all don’t assume you know more about a situation than the person speaking. “Mansplaining” – or talking down to someone – is never a good idea.

Learning better listening skills is a process, but it’s well worth it because people around you will feel more supported and understood and will definitely like you more as you communicate better with them.

Featured photo credit: Flaticon via flaticon.com

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Sarah White

Freelance Writer, Editor, Professional Crafter

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Last Updated on January 21, 2020

What Is Creativity? We All Have It, and Need It

What Is Creativity? We All Have It, and Need It

Do you think of yourself as a creative person? Do you play the drums or do watercolor paintings? Perhaps compose songs or direct plays? Can you even relate to any of these so called ‘creative’ experiences? Growing up, did you ever have that ‘artistic’ sibling or friend who excelled in drawing, playing instruments or literature? And you maybe wondered why you can’t even compose a birthday card greeting–or that drawing stick figures is the furthest you’ll ever get to drawing a family portrait. Many people have this common assumption that creativity is an inborn talent; only a special group of people are inherently creative, and everyone else just unfortunately does not have that special ability. You either have that creative flair or instinct, or you don’t. But, this is far from the truth! So what is creativity?

Can I Be Creative?

The fact is, that everyone has an innate creative ability. Despite what most people may think, creativity is a skill that everyone can learn and hone on. It’s a skill with huge leverage that allows you to generate enormous amounts of value from relatively little input. How is that so? You’ll have to start by expanding your definition of creativity. Ironically, you have to be creative and ‘think out of the box’ with the definition! Creativity at its heart, is being able to see things in a way that others cannot. It’s a skill that helps you find new perspectives to create new possibilities and solutions to different problems. So, if you encounter different challenges and problems that need solving on a regular basis, then creativity is an invaluable skill to have.Let’s say, for example, that you work in sales. Having creativity will help you to look for new ways to approach and reach out to potential customers. Or perhaps you’re a teacher. In this role you have to constantly look for new ways to deliver your message and educate your students.

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How Creativity Works

Let me break another misconception about creativity, which is that it’s only used to create completely “new” or “original” things. Again, this is far from the truth. Because nothing is ever completely new or original. Everything, including works of art, doesn’t come from nothing. Everything derives from some sort of inspiration. That means that creativity works by connecting things together in order to derive new meaning or value.From this perspective, you can see a lot of creativity in action. In technology, Apple combines traditional computers with design and aesthetics to create new ways to use digital products. In music, a musician may be inspired by various styles of music, instruments and rhythms to create an entirely new type of song. All of these examples are about connecting different ideas, finding common ground amongst the differences, and creating a completely new idea out of them.

What Really Is Creativity?

Creativity Needs an Intention

Another misconception about the creative process is that you can just be in a general “creative” state. Real creativity isn’t about coming up with “eureka!” moments for random ideas. Instead, to be truly creative, you need to have a direction. You have to ask yourself this question: “What problem am I trying to solve?” Only by knowing the answer to this question can you start flexing your creativity muscles. Often times, the idea of creativity is associated with the ‘Right’ brain, with intuition and imagination. Hence a lot of focus is placed on the ‘Right’ brain when it comes to creativity. But, to get the most out of creativity, you need to utilize both sides of your brain–Right and Left–which means using the analytical and logical part of your brain, too. This may sound surprising to you, but creativity has a lot to do with problem solving. And, problem solving inherently involves logic and analysis. So instead of throwing out the ‘Left’ brain, full creativity needs them to work in unison. For example, when you’re looking for new ideas, your ‘Left’ brain will guide you to a place of focus, which is based on your objective behind the ideas you’re searching for. The ‘Right’ brain then guides you to gather and explore based on your current focus. And when you decide to try out these new ideas, your ‘Right’ brain will give you novel solutions outside of the ones you already know. Your ‘Left’ brain then helps you evaluate and tune the solutions to work better in practice. So, logic and creativity actually work hand in hand, and not one at the expense of the other.

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Creativity Is a Skill

At the end of the day, creativity is a skill. It’s not some innate or natural born talent that some have over others. What this means is that creativity and innovation can be practiced and improved upon systematically.A skill can be learned and practiced by applying your strongest learning styles. Want to know what your learning style is? Try this test. A skill can be measured and improved through a Feedback Loop, and can be continuously upgraded over time by regular practice. Through regular practice, your creativity goes through different stages of proficiency. This means that you can become more and more creative! If you never thought that creativity was relevant to you, or that you don’t have a knack for being creative… think again! You can use creativity in any aspect of your life. In fact you should use it, as it will allow you to to break through your usual loop, get you out of your comfort zone, and inspire you to grow and try new things. Creativity will definitely give you an edge when you’re trying to solve a problem or come up with new solutions.

Start Connecting the Dots

Excited to start honing your creativity? Here at Lifehack, we’ve got a wealth of knowledge to help you get started. We understand that creativity is a matter of connecting things together in order to derive new meaning or value. So, if you want to learn how to start connecting the dots, check out these tips:

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Featured photo credit: rawpixel via unsplash.com

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