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Why Listen to Reply Instead of Understand Is the Key to Failure

Why Listen to Reply Instead of Understand Is the Key to Failure

The key to success in any relationship is good communication, but most of us are not taught the fine art of really listening to another person. Taking the advice to listen to understand instead of to reply is very important in relationships with coworkers, partners, parents, and anyone else in your life.

How Most People Listen Isn’t Really Listening

Listening to reply is the standard way that most people communicate. What that means is that instead of really paying attention to what the other person is saying, you are already thinking about what you want to say in response.

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Of course it’s great to have a well-thought-out reply, but if you’re thinking about what you want to say instead of hearing what the other person is saying, you aren’t really listening and communicating well.

You may be getting your point across — or not, if the other person listens the same way you do — but you’re not having a meaningful interaction with the other person.

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What “Listening to Understand” Looks Like

Instead of thinking about what you want to say while the other person is talking, really listen to them. The experts call this “active listening”, and there are a few different components:

  • Pay attention. When someone is talking to you, look at them. Notice their eye contact and body language. Take in their tone of voice as well as what they are actually saying. Really listen.
  • Listen with your body. Turn toward the person who is talking, lean in, and make them feel listened to because you really are listening. Make eye contact, smile, nod, and make leading noises (“Uh-huh”, “Really?”, “Go on”, etc.) when appropriate.
  • Don’t interrupt. The best way to make someone feel like they are not being heard is to interrupt or talk on top of them. Listen fully and wait until they are done to ask questions or add your thoughts.
  • Repeat what they said. Don’t just say what you were planning to say. Show that you have heard what they said by repeating back to them a summary of what you heard when appropriate before adding your own opinions.
  • Respond to what they said. Be honest and respectful in your responses, and remember to talk — and listen — in the ways that you would want to be talked or listened to.

How to Practice Better Listening

Becoming a more active listener really does take practice, so how do you learn to listen to understand instead of to merely reply? First, understand that you won’t be perfect at this overnight, or maybe ever, but you can start working on better listening today and keep trying every day to put these ideals into practice.

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Start by putting down your phone whenever someone is talking to you.

Turn to them, look them in the eyes, and really listen to what they are saying. Don’t assume you know what they want to talk to you about so you don’t really have to pay attention. This is especially important with the kids in your life, because more than anyone else they need to know that you think they are important.

Respond by repeating before commenting.

This classic therapy move really does make people feel heard and understood, and there are times when it can really save your bacon, like when you’re talking to your boss and you don’t fully understand what he/she wants. This is a good trick to use with anyone in any situation.

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Try not to judge.

The hardest part of all in active listening is not being judgmental or jumping to conclusions. When you’re really listening, you need to try to withhold personal thoughts and feelings unless they are requested. Unless they specifically ask for advice, don’t give it. Some people really just want to be heard; they don’t want you to try to fix things. Most of all don’t assume you know more about a situation than the person speaking. “Mansplaining” – or talking down to someone – is never a good idea.

Learning better listening skills is a process, but it’s well worth it because people around you will feel more supported and understood and will definitely like you more as you communicate better with them.

Featured photo credit: Flaticon via flaticon.com

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Sarah White

Freelance Writer, Editor, Professional Crafter

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Last Updated on February 15, 2019

7 Clever Goal Tracker Apps to Make the Most of Your Business in 2019

7 Clever Goal Tracker Apps to Make the Most of Your Business in 2019

There’s nothing more fulfilling than the sense of accomplishment you get by achieving your business goals.

Gone are the days when you used pen and paper to take notes and manage your work day. As millennials are relying heavily on technology to manage almost everything from finances to their personal fitness, goal tracking apps are also becoming increasingly popular.[1]

In this piece, we will shed some light on 7 such goal tracking apps that you can use to streamline your operations.

I have handpicked these apps from a software rating web services site Best Online Reviews. Industry experts review software on these websites and help businesses to find the right solutions to meet their various, unique business requirements.

1. Aha!

    Aha! is a California-based roadmap software provider and offers excellent goal tracking app that lets you define goals and objectives for projects. The app also lets you list out primary tasks and allows you to focus on them.

    Hosted securely on the cloud, the app offers enhanced communication tools for sharing updates through emails with select colleagues or the entire organization.

    Aha! is available on multiple platforms such as the web, Android, iOS, Windows, etc. and starts from $59 per month per user.

    Available for Web

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    2. Asana

      Asana is one of the more popular project management apps available for businesses. It lets you organize all your team’s work, such as setting up and tracking goals, creating tasks, sharing files and notes, etc.

      Asana also allows your team to organize all their tasks and focus on urgent priorities. Moreover, the app offers a delightful user experience that makes task management simple and easy.

      Asana is available on multiple platforms from PCs and Mac to iOS and Android. Multi-channel adaptability makes Asana the perfect choice to track your goals anytime, from anywhere.

      Available for iOS | Android | Web

      3. Basecamp

        Basecamp is an excellent tool to manage all your team’s projects and keep your activities organized. It opens a new thread for every task and that task is visible by the whole team.

        With Basecamp, you can schedule tasks, add to-dos, discuss tasks by adding comments, add files and attachments, and much more.

        The app is available on both mobile and desktop platforms and costs $99 per month. It is available on the web, Android, and iOS platforms and offers excellent multi-channel access.

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        Available for iOS | Android | Web

        4. Forecast

          An efficient tool for successful task management, Forecast is also a popular goal tracking app. Apart from effective milestone tracking, the app also offers convenient status reporting.

          Forecast uses project history to let you know the status of your current work. Moreover, it uses the power of artificial intelligence (AI) to provide high-quality assistance. It is a robust app for small teams to track goals and time.

          Forecast is available for free and comes with Android and iOS app support. The premium version of the app starts from $19 per month per user.

          Available for Web

          5. Wrike

            Wrike is a cloud-based collaboration and project management app that successfully manages projects from start to finish. It lets you create tasks, track work progress and retrieve reports with ease.

            The app also gives real-time work updates and helps team members to understand their work priorities. A custom report builder helps you to generate in-depth reporting.

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            Wrike’s premium version is available from $9.80 per month per user and is available on multiple platforms.

            Available for iOS | Android | Web

            6. Todo.vu

              Todo.vu is a unique platform that delivers enhanced customer relationship management (CRM), task management, time tracking, and billing functionality in a single app.

              According to Capterra, it’s an ideal app for freelancers and consultants, who are looking for tools to improve efficiency and transparency.

              Although the app is free to use with basic features, the premium plan starts from $5 per month per user. The app also comes with calendar sync and task reminder functionality to keep you on track, always.

              Available for Web

              7. Flock

                Looking for a tool to simplify task management? Try out Flock.

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                Flock comes with enhanced goal tracking and additional features like instant messaging.

                Moreover, Flock offers tons of integrations with tools such as Google, MailChimp, Jira, Dropbox, etc. It is a powerful tool that’s packed with robust features such as reminders, notes, polls and to-dos.

                Even though you can use the tool for free, the paid version of Flock is available from $4.50 per month per user.

                Available for iOS | Android | Web

                Conclusion

                Businesses need high-quality project management tools to streamline collaboration and operations. Enhanced goal tracking apps make it easy for your team to improve productivity by keeping its tasks organized.

                But it’s essential that you choose an app that meets your unique business requirements. You can choose from the above-mentioned apps to streamline operations and improve the productivity of your team.

                Featured photo credit: Alvaro Reyes via unsplash.com

                Reference

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