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Last Updated on March 17, 2020

How to Practice Active Listening (A Step-By-Step Guide)

How to Practice Active Listening (A Step-By-Step Guide)

I am a huge proponent of the power of communication. Effective communication can make nearly every phase of your life better.

Strong communication skills will help you succeed in business and will positively impact your personal relationships. On the other hand, poor communication can lead to a wide variety of challenges in all of your relationships. It’s a skill that can have a profound influence on nearly every phase of your life.

While you might not immediately think of listening as a key component to communication, it really is. Half of all communication is listening.

To be a really good communicator, you have to learn how to truly listen. I can show you how. Follow along to find out how to practice active listening, I will share with you a step by step guide.

What Is Active Listening?

Let’s start with a definition of active listening.

Active listening, like you might guess, means that you are actively listening to the person that is speaking. It means really paying attention to the person as they are talking to you. This is different that the passive hearing that is done in many conversations.

Active listening involves using many of your senses to listen to the person. It also means giving the person your full attention. You need to show the other person that you are truly listening to them, your body language will convey this to the person that is talking to you.

Think of it as your ears truly hearing, your brain thoroughly processing, and the rest of your body showing that you are fully present in the moment and engaged on what is being said. This is a good way to visualize active listening.

The Importance of Active Listening

Before we dive into the nuts and bolts of how to practice active listening, let’s first look at why active listening is important.

If you agree that being a good communicator will have great benefits in all of your relationships, then you most likely agree that listening is an important part of communication. And it is.

Here’s a few reasons why it’s well worth practicing active listening whenever possible:

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Builds Mutual Trust

When someone sees that you are actively listening, they immediately think that you care about what they are saying. It’s well known that most of us gain great satisfaction from being understood. It’s one of those things that just makes us feel good.

When you are showing someone that you are very interested in what they are saying, they can’t help but feel like you are seeking to understand them. This in turn greatly affects how much they feel they can trust you.

Boost Self Confidence

People who are good at active listening tend to have higher self esteem and a higher self image. This is because they are skilled at working towards establishing and building strong, positive relationships.

People who do this on a regular basis tend to feel confident in their abilities.

Fewer Mistakes and Less Miscommunication

As you might imagine, if you are practicing active listening, you actually catch lots of details and nuances you might otherwise miss.

If you are simply waiting for someone to finish speaking so you can open your mouth, you are only paying partial attention. And this is a sure fire way to miss some important points.

When you actively listen to someone, you will catch many details and subtleties you might otherwise miss.

Improved Productivity

Imagine you are assigned a project. Now imagine the person who assigned you the project clearly articulates the entire project from start to finish. Then imagine that person actively listening to your responses and clarifying any questions you might have.

As you walk out of that meeting, you have a crystal clear picture of what you need to deliver and how you are going to do it. Isn’t that a nice feeling?

Having someone actively listen to you and clearly communicate will make a world of difference in how productive you are in accomplishing that project. You have a clear road map to get to your destination in a successful manner.

Fewer Arguments

Remember one of the greatest satisfactions we all have is feeling understood. This is very relevant here.

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One of the biggest reasons why arguments tend to escalate is due to a lack of understanding. When we feel someone is truly listening to us, we feel much more understood. And when we feel understood, we trust the other person more and tend to argue less. It becomes much easier to get to a good solution for everyone.

Now, let’s look at how to practice active listening.

How to Practice Active Listening (A Step-By-Step Guide)

Here are the steps to being an active listener. This list may seem a little extensive and truthfully, it is kind of long.

Don’t think of it as a checklist that you have to mark off each point as you accomplish it. Rather, view it as a general guideline.

If you can accomplish most of these in important conversations, you are on your way to becoming an active listener!

1. Maintain Eye Contact

You don’t have to be laser focused on someone’s eyes with your own. You do, however, have to maintain regular eye contact with them. This is really more for you than for them.

When you maintain regular eye contact, you are forced to pay attention to that person. It’s less easier to get distracted.

It also conveys to the other person that you care enough about what’s being said that you are looking at them while they speak.

2. Don’t Fidget Too Much

Look, re-arranging and getting comfortable from time to time is fine. What’s not fine is constantly playing with a pen or picking up your phone or looking all over the place.

Being fidgety gives the impression that you aren’t interested in what the other person is saying.

3. No Interrupting

Now this isn’t a hard and fast rule. If you need to get clarification on a certain point, it’s okay to ask politely.

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What you don’t want to be doing is interrupting someone every other sentence to make your own point. Or to add your own color into the conversation.

What you are supposed to be doing is listening, not talking.

4. Watch the Non Verbal Clues

Much of communication happens in a non-verbal manner. That means you can pick up a lot of what a person is communicating to you through their body language and not the actual words coming out of their mouths.

Watch the non verbal clues that the other person is giving off while speaking. If they are uncomfortable, they might fidget. If they are nervous, they may not look you in the eye. These types of non verbal clues can help you hone in on how the other person is feeling.

5. Restate and Clarify

Sometimes when someone is speaking to us, it’s not as clear as we’d like. When needed, restate what the other person has said and don’t be afraid to clarify.

You can say things like “To make sure I understand what I am hearing you say is ….. is that correct?”.

Also, saying something like “So what I am hearing is ….. and”. This gives the other person an opportunity to ensure they are telling you everything they need to. It also shows that you care enough to ask a question to make sure you understand.

6. Use Some Encouragers

When someone has a hard time getting through everything, it’s okay to provide some light encouragement here and there to get them to continue speaking or sharing more details.

You don’t want to rush into it but when someone seems to be in the middle of telling a story and comes to a halt, you can say something short like “and then” or “what happened next” or “did Bob have a response to that”.

Nothing that is going to take over the conversation but small pieces of encouragement here and there as needed.

7. Probing

It’s perfectly fine to probe for more information when needed. Remember that your goal isn’t to take over the conversation, it’s to actively listen to the other person.

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Now when you feel there could be more relevant information that hasn’t come out yet, it’s fine to ask a few probing questions.

Asking things such as “how did that make you feel” or “what do you think is the best way to handle that situation” are good ways to get the other person to share more about how they feel. This helps you understand the situation better.

8. Minimal Talking

I’ve hinted at it numerous times during the step by step process to active listening but, it’s worth its own bullet point.

Remember, to be an active listener, you should listen. You are seeking to really listen and understand the other person. Your role here is not to talk much.

I can certainly have a hard time keeping my mouth shut when I have something to add. I have to take an inward deep breath, pause, and keep my mouth shut. I then ensure I am focused on what the other person is telling me.

Being an active listener means listening with minimal talking.

9. Validate

Going back to how we all seek to be understood, it’s a good idea to validate the other person. Saying things such as “I understand how that would upset you” and “I probably would have reacted the same way” makes the other person feel like you are on their side.

Like you empathize with them and understand them. This again will help form trust in the conversation and in the relationship. Validating someone is huge.

The Bottom Line

There you have it. A step by step guide on how to practice active listening.

Strong communication skills will help you in every relationship in your life. This includes work and personal relationships. If you can develop active listening skills, you will give your communication skills a huge boost.

Listening is half of all communication. Do yourself a favor and work on your active listening skills. It can have a dramatic impact on the success you have at work and in your close personal relationships.

More Tips for Improving Communication Skills

Featured photo credit: Priscilla Du Preez via unsplash.com

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Mat Apodaca

On a mission to share about how communication in the workplace and personal relationships plays a large role in your happiness

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Last Updated on March 30, 2020

What Does Self-Conscious Mean? (And How to Stop Being It)

What Does Self-Conscious Mean? (And How to Stop Being It)

Have you ever walked into a room and felt like your nerves simply couldn’t handle it? Your heart beats fast, you start to sweat, and you feel like all eyes are on you (even if they’re really not). This is just one of the many ways that being self-conscious can rear its ugly head.

You may not even realize you’re self-conscious, and you may be wondering, “What does self-conscious mean?” That’s a good place to start.

This article will define self-consciousness, show how practically everyone has faced it at one point or another, and give you tips to avoid it.

What Does Self-Conscious Mean?

According to the Merriam-Webster dictionary, self-conscious is defined as “conscious of one’s own acts or states as belonging to or originating in oneself.”[1]

Not so bad, right? There’s another definition, though — one that speaks more to what you’re going through: “feeling uncomfortably conscious of oneself as an object of the observation of others.” For those of us who regularly deal with extreme self-consciousness, that second definition sounds about right.

There are many different ways self-consciousness can spring up. You may feel self-conscious around people you know, like your family members or closest friends. You may feel self-conscious at work, even though you spend hours every week around your co-workers. Or you may feel self-conscious when out in public and surrounded by strangers. However, you probably don’t feel self-conscious when you’re home alone.

How to Stop Being Too Self-Conscious

When you’re in the throes of self-consciousness, it’s nearly impossible to remember how to stop feeling that way. That’s why it’s so important to prepare ahead of time, when you’re feeling ready to tackle the problem instead of succumbing to it.

Here are a variety of ways to feel better about yourself and stop thinking about how others see you.

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1. Ask Yourself, “So What?”

One way to banish negative, self-conscious thoughts is to do just that: banish them.

The next time you walk into a room and feel your face getting red, think to yourself, “So what?” How much does it really matter if people don’t like how you look or act? What’s the worst that could happen?

Most of the time, you’ll find that you don’t have a good answer to this question. Then, you can immediately start assigning such thoughts less importance. With self-awareness, you can acknowledge that your negative thoughts are present and realize that you don’t agree with them.[2] They’re just thoughts, after all.

2. Be Honest

A lie that self-consciousness might tell is that there’s one way to act or feel. Honestly, though, everyone else is just figuring life out as well. There isn’t a preferred way to show up to an event, gathering, or public place. What you can do is be honest with your feelings and thoughts.[3]

If you feel offended by something someone says, you don’t have to smile to be polite or laugh to fit in with the crowd. Instead, you can politely say why you disagree or excuse yourself and find a group of people who you relate to better. If you’re nervous, don’t overcompensate by trying to look relaxed and casual — it’ll be obvious you’re putting on a front. Instead, nothing is more endearing than saying, “I’m a little nervous!” to a room of people who probably feel the exact same way.

On the same note, if you don’t understand why someone wants you to do something, question it. You can do this at work, at home, or even with people you don’t know well. Nobody should force you to do something you don’t want to do.

Also, even if you’re willing to do what’s asked of you, there’s nothing wrong with asking for more clarification. People will realize that you’re not a person to be bossed around.

3. Understand Why You’re Struggling at Work

Being self-conscious at work can get in the way of your daily responsibilities, your relationships with co-workers, and even your career as a whole. If you’re facing some sort of conflict but you’re too nervous to speak up, you may be at the whim of what happens to you instead of taking some control.

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If you’re usually confident at work, you may be wondering where this new self-consciousness is coming from. It’s possible that you’re dealing with burnout.[4] Common signs are anxiety, fatigue and distraction, all of which can leave you feeling under-confident.

4. Succeed at Something

When you create success in your life, it’s easier to feel confident[5] and less self-conscious. If you feel self-conscious at work, finish the project that’s been looming over your head. If you feel self-conscious in the gym, complete an advanced workout class.

Exposing yourself to what you’re scared of and then succeeding at it in some way (even just by finishing it) can do wonders for your self-esteem. The more confidence you build, the more likely you are to have more success in the future, which will create a cycle of confidence-building.

5. Treat All of You — Not Just Your Self-Consciousness

Trying to solve your self-consciousness alone may not treat the root of the problem. Instead, take a well-rounded approach to lower your self-consciousness and build confidence in areas where you may struggle.

Even professional counselors are embracing this holistic type of treatment[6] because they feel that the health of the mind and body are inextricably linked. This approach combines physical, spiritual, and psychological components. Common activities and treatments include meditation, yoga, massage, and healthy changes to diet and exercise.

If much of this is new to you, it will pay to give it a try. You never know how it will impact you.

If you’re feeling self-conscious about how your body looks, a massage that makes you feel great could boost your confidence. If you try a new workout, you could have something exciting to talk about the next time you’re in a group setting.

Putting yourself in a new situation and learning that you can get through it with grace can give you the confidence to get through all sorts of events and nerve-wracking moments.

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6. Make the Changes That Are Within Your Control

Let’s say you walk into a room and you’re self-conscious about how you look. However, you may have put a lot of time and effort into your outfit. Even though it may stand out, this is how you have chosen to express yourself.

You have to work on your internal confidence, not your external appearance. There’s nothing to change other than your outlook.

On the other hand, maybe there’s something that you don’t like about yourself that you can change. For example, maybe you hate how a birthmark on your face looks or have varicose veins that you think are unsightly. If you can do something about these things, do it! There’s nothing wrong with changing your appearance (or skills, education, etc.) if it’s going to make you more confident.

You don’t have to accept your current situation for acceptance’s sake. There’s no award for putting up with something you hate. Confidence is also required to make changes that are scary, even if they’re for the better. Plus, it may be an easier fix than you thought. For example, treating varicose veins doesn’t have to involve surgery — sometimes simple compression stockings will take care of the problem.[7]

7. Realize That Everyone Has Awkward Moments

Everyone has said something awkward to someone else and lived to tell the tale. We’ve all forgotten somebody’s name or said, “You too!” when the concession stand girl says to enjoy our movie. Not only are these things uber-common, but they’re not nearly as embarrassing as you feel they are.

Think about how you react when someone else does something awkward. Do you think, “Wow, that person’s such a loser!” or do you think, “What a relief, I’m not the only one who does that.” Chances are good that’s the same reaction others have to you when you stumble.

Remember, self-consciousness is a state of mind that you have control over. You don’t have to feel this way. Do what you need to in order to build your confidence, put your self-consciousness in perspective, and start exercising your “I feel awesome about myself” muscle. It’ll get easier with time.

When Is Being Self-Conscious a Good Thing?

Self-consciousness can sometimes be a good thing[8], but you have to take the awkwardness and nerves out of it.

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In this case, “self-aware” is a much better term. Knowing how you come off to people is an excellent trait; you’ll be able to read a room and understand how what you do and say affects others. These are fantastic skills for people work and personal relationships.

Self-awareness helps you dress appropriately for the occasion, tells you that you’re talking too loud or not loud enough, and guides a conversation so you don’t offend or bore anyone.

It’s not about being someone you’re not — that can actually have adverse effects, just like self-consciousness. Instead, it’s about turning up certain aspects of yourself to perform well in the situation.

Final Thoughts

When you’re self-conscious, you’re constantly battling with yourself in an effort to control how other people view you. You try to change yourself to suit what you think other people want to see.

The truth, though, is that you can’t actually control how other people view you — and you may not even be correct about how they view you in the first place.

Being confident doesn’t happen overnight. Instead, it happens in small steps as you slowly build your confidence and say “no” to your self-consciousness. It also requires accepting that you’re going to feel self-conscious sometimes, and that’s okay.

Sometimes worrying that there is a problem can be more stressful than the problem itself. Feeling bad for feeling self-conscious can be more troublesome than simply feeling it and getting on with the day.

Forgive yourself for being human and make the small changes that will lead to better confidence in the future.

More Tips for Improving Your Self-Esteem

Featured photo credit: Cata via unsplash.com

Reference

[1] Merriam-Webster: Self-conscious
[2] Bustle: 7 Tips On How To Stop Feeling Self-Conscious
[3] Marc and Angel: 10 Things to Remember When You Feel Unsure of Yourself
[4] Bostitch: How to Protect Small Businesses From Burnout
[5] Psychology Today: Self-conscious? Get Over It
[6] Wake Forest University: Embracing Holistic Medicine
[7] Center for Vein Restoration: What Causes Venous Ulcers, and How Are They Treated?
[8] Scientific American: The Pros and Cons of Being Self-Aware

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