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Last Updated on August 28, 2019

How to Master Effective Communication Skills at Work and Home

How to Master Effective Communication Skills at Work and Home

Possessing effective communication skills is a powerful tool to have. Effective communication skills are essential to success in many aspects and areas of your life. There are a lot of jobs that require you to be a good communicator.

Strong communication skills help you enjoy better relationships with friends and family. Being an effective communicator will give you advantages in more ways than you can imagine.

Conversely, being poor at communicating will negatively impact your life.

Let’s take a look at how to master effective communication skills at work and home.

What Effective Communication Means

Probably a good place to start is to paint a picture of what clear communication is.

Effective communication is defined as verbal speech or other communication methods to get your point across. Sounds pretty simple, right? It does but there’s more to it than that.

It’s really about how all of us interact and communicate in every aspect of our lives. It’s the ability to say something at the right time; to be able to get multiple people on the same page in a group decision. It’s how that one friend of yours who plans most of the activities is able to get everyone to the same place at the same time.

Non-verbal communication is key to being effective as well. It’s the ability to have your body language say the right thing so the person you’re speaking to knows your listening.

Effective communicators don’t react to situations with high emotion. It means not having to say something all the time in every situation. You are even being an effective communicator when you show up to pick your daughter up from the mall when you say you will. You are communicating to her that she can rely on you.

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Why Is Effective Communication Important?

Let’s take a look at how being able to effectively communicate can help you at work and in your personal relationships.

Work

  • Better client relationships – You certainly want a great communicator to be handling your client relationships. Strong communicators represent both the client and your company is the best manner.
  • Higher employee engagement – Pretty critical if you are a leader or a manager of people. An engaging and interactive communicator in a leadership position is wonderful for employees.
  • Getting better buy in from others – This is great whether you are a manager or individual contributor. Strong communicators tend to get people moving and working towards a common goal.
  • Helps mitigate conflict – Good communicators are able to help resolve conflicts quicker and easier. This helps smooth things over and keeps projects and initiatives moving forward.
  • Builds trust – You want to be able to trust who you work for and with. Effective communicators are good at establishing and building trust between people and groups.
  • Solves problems – Problems are solved by people with the ability to communicate clearly between groups and people. Those without good communication skills many times add to the confusion of a problem because they are unable to articulate their thoughts and ideas.

Personal relationships

  • Creates closeness – A good communicator is able to help foster a feeling of closeness with his or her partner.
  • Makes conflict okay – It’s actually better to fight with your partner from time to time instead of never fighting. We all have differences of opinion and points of view. When we don’t express these and bury it inside by not communicating, it just comes out later in a more negative form.
  • Provides support – It’s nice to know that someone cares about you and supports you. A strong communicator will ask how you’re doing and be a good sounding board for what you’re going through.
  • Expressing feelings – People who are not effective communicators tend to be not very good at expressing how they feel. This makes it tough to share your feelings with you partner.
  • Get the loving you want – In order to get the physical, mental, and emotional love you want and need, you have to be able to communicate clearly and appropriately with your spouse or partner. This is done through effective communication.
  • Eliminate mistrust, doubt, faithlessness, and insecurities – Many times these seeds are sown due to a lack of communication. If your partner rarely tells you where he or she is going, you will tend to start coming up with your own ideas. Often these aren’t true but how would you know if you aren’t told?

Can You Improve Your Communication Skills?

The short answer is yes, of course you can improve your communication skills.

Improving or changing anything in your life takes some work and effort but, it can be done. You have to keep in mind your starting point and your goal.

Before we get too deep into how to be a master communicator, let’s take a look at your communication skills and find out your starting point right now.

If you find yourself agreeing with a lot of these, you might want to sharpen your communication skills:

  • You’re constantly interrupting – Hey, I know, we all want to be listened to. We all want to get our point across. Most importantly, we want to be understood. If you find yourself interrupting all the time you aren’t listening enough.
  • Doing too much – Many of us are master multi-taskers. It’s not good if you are communicating with someone. When you try to do too much while speaking with someone, you aren’t paying attention to what they are saying. Lack of focus is bad.
  • Rambling – I know of several people I work with who do this constantly. I honestly dread having to speak to them. The worst part is even though a lot of words are coming out of their mouths, they really aren’t saying anything. I’m more confused after they answer my question.
  • Not being direct – Nothing wrong with emails or reports. However, if you can convey the same information quickly and directly to someone, it is much more effective. Why write a 2 paragraph email when you can pick up the phone and say the same information in 2 sentences?
  • Always talking about yourself – Everybody likes to relate things to their own experiences. It draws us together and helps us create a feeling of sharing and community. If you are always coloring someone else’s conversation with a similar situation in your life, people will think you are making everything about you. Don’t be that person!
  • Using a lot of qualifiers – Qualifiers are fine for the most part. When you use them as a crutch most of the time when you speak, it’s not helping your communication. Sometimes, we do this to makes things seem “softer”. Saying things like “I don’t want you to take this the wrong way but…” or “I know what you’re thinking but…” over and over doesn’t help you communicate.
  • Your ears don’t work – If you don’t listen well, you can’t answer someone correctly. In order to be an effective communicator, you have to understand what someone else is saying to you. If you don’t listen with purpose you will only have part of the picture.
  • Bad body language – The importance of body language is well documented. If you don’t look at someone when they are speaking, it appears that you don’t really care what’s being said. This makes people feel like you don’t care what they are saying and it’s not important to you. Other bad body language examples include always crossing your arms and not looking someone in the eyes.

If you are not a very good communicator now and you want to be able to give a motivating speech to a large graduating class, you’d better get working.

On the other hand, if you get along fairly well in general but want to be able to improve your relationship with your boss or spouse by being able to master effective communication, you may just need some guidance and practice.

Either way, if you want to master effective communication skills at both work and home, it will take a little work and effort. Doing so will benefit you in many ways.

How to Achieve Effective Communication

In general mastering effective communication skills will help you at both work and home. Let’s look at how to improve verbal, written, and body language communication skills. These will help you create better relationships everywhere you go!

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1. Learn How to Listen

Speaking is only half of the communication equation. Sharpen your listening skills so you are able to process what the other person is saying. You can then respond it a well-informed manner.

This guide on active listening is really useful: How to Practice Active Listening (A Step-By-Step Guide)

2. Make Eye Contact

Having regular eye contact with someone while you are having a conversation shows you care what they are saying. When you are looking at the floor or out the window it gives the impression that you aren’t paying attention.

Take a look at this advice on how to make engaging eye contact.

3. Ask Questions

When you ask someone questions, you are able to clarify what they are saying to ensure you get the whole picture. If you don’t understand it fully, ask questions.

Do you know that it takes some skills to ask questions too? Here’s how to be good at asking questions.

4. Watch Body Language

Watch both yours and the other persons.

We all know if you have a conversation with your arms crossed the entire time, it gives off a bad vibe. Have open, engaging body language when speaking with someone.

On the flip side, if you see someone’s eyes glazing over while speaking to you, it’s probably a good idea to wrap it up.

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Take a look at these top 20 body language indicators to learn more.

5. Speak Confidently

Sometimes this is easier said than done. If you communicate in an open, direct, and clear manner, it subtly shows people that you are confident in what you are saying.

It doesn’t mean you always have to be right but delivering your thoughts with confidence helps your case.

These tips will help you speak more confidently: 8 Tips For Becoming A More Confident Public Speaker

6. Keep It Simple

You don’t always have to be succinct in your communication. There is a lot of value in being able to tell a great story.

That being said, there are many instances where keeping it simple is very helpful. This is especially true at work in both verbal conversations as well as written like emails.

7. Know Your Audience

You should have a certain style when communicating with your boss. Another style of communication is better with your spouse and probably others with your kids or friends.

Know your audience to help you communicate the most effectively.

8. Be empathetic and understanding

There is a massive amount of power in being empathetic. And I mean that in a very positive way.

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Showing that you are empathetic and understanding to another person goes a long way to creating a great bond with that person. We all want to be understood. It’s that simple.

Think it’s a challenge for you? These 5 tips for empathetic listening will help you.

9. Pause Before Reacting

There have been a number of times when I’ve read an email that just came in and had an instant reaction to reading it. And I don’t mean a positive reaction. My less effective ways of dealing and communicating has been to send a scathing email back.

When I’ve communicated more appropriately, I’ve waited a while before I responded. This is true in verbal situations as well.

10. Over Communicate

You’d think if you tell someone something that should be the end of it, right? Done deal. Not so fast.

I’m not recommending you tell someone the same thing 10 times in a row. With as many distractions as we all have these days, it’s generally a good idea to follow up on something you’ve communicated a few times if it’s important.

Bottom Line

Having effective communication skills at both work and home will help you immensely.

At work, it helps you in your career in many ways. Communicating well with your boss leads to a solid, symbiotic working relationship. You’re able to clearly articulate what you need to do your job well. You can share your vision and strategy with your boss and others. Good communicators are needed in management roles and leading others. Fostering an environment of effective communication leads to a great work environment.

At home, having effective communication skills will help you achieve the type of relationship you want with your spouse. You are able to speak freely and openly about your feelings. You can share your wants and needs in a manner that your spouse understands. Your spouse will feel understood and supported by you which is a wonderful feeling to have. And being able to have a disagreement and work through it due to strong communication skills is amazing.

Look at how you can master effective communication skills at work and home to help create more satisfying relationships in all phases of your life.

More About Effective Communication

Featured photo credit: NeONBRAND via unsplash.com

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Mat Apodaca

On a mission to share about how communication in the workplace and personal relationships plays a large role in your happiness

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Last Updated on September 12, 2019

12 Things You Should Remember When Feeling Lost in Life

12 Things You Should Remember When Feeling Lost in Life

Even the most charismatic people you know, whether in person or celebrities of some sort, experience days where they feel lost in life and isolated from everyone else.

While it’s good to know we aren’t alone in this feeling, the question still remains:

What should we do when we feel lost and lonely?

Here are 12 things to remember:

1. Recognize That It’s Okay!

The truth is, there are times you need to be alone. If you’ve always been accustomed to being in contact with people, this may prove difficult.

However, learning how to be alone and comfortable in your own skin will give you confidence and a sense of self reliance.

We cheat ourselves out of the opportunity to become self reliant when we look for constant companionship.

Learn how to embrace your me time: What Your Fear of Being Alone Is Really About and How to Get over It

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2. Use Your Lost and Loneliness as a Self-Directing Guide

You’ve most likely heard the expression: “You have to know where you’ve been to know where you’re going.”

Loneliness also serves as a life signal to indicate you’re in search of something. It’s when we’re in the midst of solitude that answers come from true soul searching.

Remember, there is more to life than what you’re feeling.

3. Realize Loneliness Helps You Face the Truth

Being in the constant company of others, although comforting sometimes, can often serve as a distraction when we need to face the reality of a situation.

Solitude cuts straight to the chase and forces you to deal with the problem at hand. See it as a blessing that can serve as a catalyst to set things right!

4. Be Aware That You Have More Control Than You Think

Typically, when we see ourselves as being lost or lonely, it gives us an excuse to view everything we come in contact with in a negative light. It lends itself to putting ourselves in the victim mode, when the truth of the matter is that you choose your attitude in every situation.

No one can force a feeling upon you! It is YOU who has the ultimate say as to how you choose to react.

5. Embrace the Freedom That the Feeling of Being Alone Can Offer

Instead of wallowing in self pity, which many are prone to do because of loneliness, try looking at your circumstance as a new-found freedom.

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Most people are in constant need of approval of their viewpoints. Try enjoying the fact that  you don’t need everyone you care about to support your decisions.

6. Acknowledge the Person You Are Now

Perhaps you feel a sense of loneliness and confusion because your life circumstances have taken you away from the persona that others know to be you.

Perhaps the new you differs radically from the old. Realize that life is about change and how we react to that change. It’s okay that you’re not who you used to be.

Take a look at this article and learn to accept your imperfect self: Accept Yourself (Flaws and All): 7 Benefits of Being Vulnerable

7. Keep Striving to Do Your Best

Often those who are feeling isolated and unto themselves will develop a defeatist attitude. They’ll do substandard work because their self esteem is low and they don’t care.

Never let this feeling take away your sense of worth! Do your best always and when you come through this dark time, others will admire how you stayed determined in spite of the obstacles you had to overcome.

And to live your best life, you must do this ONE thing: step out of your comfort zone.

8. Don’t Forget That Time Is Precious

When we’re lost in a sea of loneliness and depression, it’s all too easy to reflect on regrets of past life events. This does nothing but feed negativity and perpetuate the situation.

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Instead of falling prey to this common pitfall, put one foot in front of the other and acknowledge every positive step you take. By doing this, you can celebrate the struggles you overcome at the end of the day.

9. Remember, Things Happen for a Reason

Every circumstance we encounter in our life is designed to teach us and that lesson is in turn passed on to others.

Sometimes we’re fortunate enough to figure out the lesson to be learned, while other times, we simply need to have faith that if the lesson wasn’t meant directly for us to learn from, how we handled it was observed by someone who needed to learn.

Your solitude and feeling of lost, in this instance, although painful possibly, may be teaching someone else.

10. Journal During This Time

Record your thoughts when you’re at the height of loneliness and feeling lost. You’ll be amazed when you reflect back at how you viewed things at the time and how far you’ve come later.

This time (if recorded) can give you a keen insight into who you are and what makes you feel the way you feel.

11. Remember You Aren’t the First to Feel This Way

It’s quite common to feel as if we’re alone and no one else has ever felt this way before. We think this because at the time of our distress, we’re silently observing others around us who are seemingly fine in every way.

The truth is, we can’t possibly know the struggles of those around us unless they elect to share them. We ALL have known this pain!

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Try confiding in someone you trust and ask them how they deal with these feelings when they experienced it. You may be surprised at what you learn.

12. Ask for Help If the Problem Persists

The feeling of being lost and lonely is common to everyone, but typically it will last for a relatively short period of time.

Most people will confess to, at one time or another, being in a “funk.” But if the problem persists longer than you feel it should, don’t ignore it.

When your ability to reason and consider things rationally becomes impaired, do not poo poo the problem away and think it isn’t worthy of attention. Seek medical help.

Afraid to ask for help? Here’s how to change your outlook to aim high!

Final Thoughts

Loneliness and a sense of feeling lost can in many ways be extremely painful and difficult to deal with at best. However, these feelings can also serve as a catalyst for change in our lives if we acknowledge them and act.

Above anything, cherish your mental well being and don’t underestimate its worth. Seek professional guidance if you’re unable to distinguish between a sense of freedom for yourself and a sense of despair.

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Featured photo credit: Andrew Neel via unsplash.com

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