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How to to Stop Receiving Offensive Criticism

How to to Stop Receiving Offensive Criticism

Have you ever asked someone for their opinion about something and received a response that was overly critical, vague, slightly hurtful or down right rude? You ask something like, “How do I look?” And you are met with this reply: “the shoes are ok, but that dress makes you look homely and you really should wear make up.”

What do you do with that response? Do you accept the fact that the shoes are okay and ignore the rest? Should you be hurt or offended?

The fact of the matter is accepting feedback and constructive criticism is tough. Our first inclination is to adopt a defensive posture and either deflect, explain or make excuses for the critical area. Criticism and feedback that are constructive and accurate are necessary evils tied to growth and success. You have to learn how to handle it without lashing out or becoming disillusioned.

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Asking the right questions brings the right criticism.

One of the most efficient ways to take some of the sting out of criticism and to ensure it truly is constructive in nature is to ask the right questions. If you ask vague and open-ended questions, be prepared for vague responses that miss the mark. Asking “how do I look,” is an open invitation for abuse. That question leaves nothing–regarding your appearance–out of bounds. However, asking “does the color and style of these shoes work with this outfit,” is a much more precise and targeted question. And you are more likely to get a very targeted and precise answer.

Asking the right questions, tells the critiquer what specifically to focus on. When you request feedback–of any kind–you invite and empower the responder to look for and point out your flaws. The more open-ended and vague the request, the more power you give them. Asking targeted questions not only assists you in getting the appropriate information you need, it also provides the person providing the feedback a clear area of focus. All of their attention is directed to one specific area and this helps to eliminate the tendency people have to look for something to criticize.

Below are a few ways to help you get accurate and targeted feedback:

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1. Make your questions as specific as possible.

Ask about specific situations — for example, what could you have done differently in a particular meeting or situation. Avoid the generic “so, how am I doing,” questions and ask about specific aspects of your performance, a particular project or interaction. Tailor your questions to suit the type of feedback you need. Ask both specific and open-ended questions.

2. Ask clarifying questions.

When the critiquer is providing you with feedback, ask questions to ensure you clearly understand what he or she is telling you. Be careful of your tone and body language during this part of the process. You don’t want to appear defensive. The questions should be designed to help you understand the message and it should not appear that you are questioning the individual. Ask for specific examples or instances so that you have a point of reference for the criticism. And finally, when appropriate, solicit suggestions on how you can correct the behavior.

3. Listen and don’t defend.

As humans, we’ve been conditioned to respond not to understand. As soon as we hear a portion of what someone is saying and believe we know where they are headed, we quit listening and begin constructing our response. This is especially true when we hear negative criticism about ourselves. However, if you can learn to take a deep breath and focus on listening to ensure you understand what is being said, you can turn negative criticism into a positive change that moves you forward.

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Listening intently, will also help you better decipher between true criticism and criticism that is framed in emotion. Emotions change and criticism birth from emotion, most likely will change as well. Learning to decipher between the two can save you a lot of unnecessary heartache.

4. Consider who you ask.

Before you solicit feedback, consider who you are asking. Is it a friend who is going to tell you what you want to hear? Does this person enjoy having power over you? Does he or she have anything to gain from your interaction? Is this person qualified to provide you accurate feedback? Do you respect the person? Is this person a person of consequence– someone you respect, admire and value in the area in which you are seeking feedback?

Before accepting and internalizing feedback–positive or negative–always consider the source. Some feedback isn’t worth your time or attention.

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5. Deconstruct the feedback.

Once you’ve requested, heard and clarified the feedback, then you can process it. Do you have a clear picture of what the issue is? Is this something that you need to change? Is this an isolated incident with mitigating circumstances? What is the context and sub-context of this issue. Is this something you can change? Do you have a plan to address this issue if it needs to be addressed?

If you can’t answer these questions, you may need to go back and ask more clarifying questions or seek a bit more insight.

6. Evaluate the feedback.

The final step in soliciting and accepting life-changing feedback is a process of evaluation which you must do for yourself. You must answer the question–is this something I should accept, internalize and work on? Do you agree with all or some of what you’ve heard? You make this decision after you’ve considered the source and all the surrounding circumstances. If you’ve correctly completed the other five steps, the answer will be obvious. You’ll know if the feedback is valuable or not–even if you don’t like it.

Getting useful feedback is one of the fastest routes to growth and improved performance. It’s not always an accurate reflection of who you are — but it is an accurate reflection of how you’re perceived. Knowing how you’re perceived is critically important if you want to increase your influence as a leader, or move up within your organization. Hearing the truth can be tough, however, not hearing it could be detrimental.

Featured photo credit: Stocksnap via stocksnap.io

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Denise Hill

Denise shares about psychology and communication tips on Lifehack.

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Last Updated on January 24, 2020

10 Good Habits To Have in Life To Be More Successful

10 Good Habits To Have in Life To Be More Successful

Habits are behaviors and patterns that you showcase by default. They enable you to carry out crucial activities like taking a shower, brushing your teeth, getting prepared for work.

Interestingly, you follow this routine every day without considering them. Your unconscious habits create room for your brain to perform more advanced activities like problem-solving and choosing what book to read.

Everyone has habits, and several of those habits are activated every day. I would classify them into three groups:

  • The first category includes the habits that you hardly notice as they have become a major part of your life- such as brushing teeth or wearing clothes.
  • The second category comprises good habits to have to be more successful-like eating healthily, exercising your body and reading books.
  • The last group consists of those habits that are harmful-like procrastinating, smoking or overeating.

Habits are fundamental to becoming successful in life — or probably ending up a failure. Yet, as significant as habits are, some lack the knowledge of their capabilities.

Habits are default activities that you engage in without giving an afterthought. They are automatic behavioral or mental activities. They help you carry out some actions without exerting too much energy. They simplify your life.

Several people aspire to break bad habits. For instance, some people diet to stop overeating. They exercise to reduce obesity. Habits can hinder or impact your performance and productivity.

That’s why I would share 10 good habits to have to be more successful in life.

1. Begin Your Day with Meditation

I recommend mindful meditation early in the morning. This practice helps you to be in the present moment. Consequently, it enables you to be mindful of challenging situations during the day.

Different stressors may trigger as you go through the day; meditation helps you to remain calm before taking on the challenges.

Personally, it helps me to devise strategies and think about ideas. Meditation is a good habit to have if you want to be connected to what’s significant in your life.

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2. Be Grateful for What You Have

Sometimes, you waste time thinking of what’s not enough. You become immersed in those daunting challenges. However, challenges justify the presence of hope. When you have life, you have expectations. You will be free from challenges when you are six feet under. The only strategy you have to stop focusing on your problems is to focus on what you have.

Gratitude is a time-tested pathway to success, health, and happiness. It redirects your focus to what you have from what you lack. Here’s what James Clear does every day,[1]

“I say one thing I’m grateful for each day when I sit down to eat dinner.”

3. Smile

Can you pause and smile before you continue reading this?

Now here is what just happened based on research conducted by the Association for Psychological Science; you set a pace for living a happier life when you smile. A genuine smile or what’s called a Duchenne smile is a good habit to have if you want to find spiritual, emotional and mental peace of mind.[2]

Smiling induces the release of molecules that function towards fighting stress. The physiological state of your body determines the state of your mind. When you slouch or frown, your mind takes cues relating to unhappiness and depression. But, once you adjust yourself by putting up a smile, you begin to feel a new level of excitement and vibrancy.

Can you smile again?

4. Start Your Day with a Healthy Breakfast

Starting your day with a healthy breakfast is a good habit to have and forms a crucial part of your life. Nevertheless, about 31 million Americans skip their breakfast each day.[3]

If you are fed up hearing that breakfast is a crucial component of your day, you are only fighting the truth. If you want to become more successful, you need to ‘break your fast’ with healthy foods every morning.

This habit is not difficult to form if you usually rush out the door every single morning. You can wake up earlier to fix yourself a meal so you don’t break down during the day.

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Get inspired by these 20 Healthy Breakfast Choices That Will Save You Time.

5. Exercise Daily

One of the good habits to have is to exercise your body and muscles every day. You don’t have to run a marathon or lift a weight. You only need to engage in less strenuous activities that oxygenate your blood and inject endorphins in your body.

Jack Dorsey, the CEO of Twitter, classified exercise as a good habit to maximize his already jam-packed schedule.[4] He said,

‘I wake up by 5, meditate for 30 minutes, seven-minute workout times three, make coffee, and check-in.’

He said on Product Hunt that he follows this routine every day as it gives him a steady-state that empowers him to be more productive.

6. Manage Your Time as You Manage Your Finance

Another good habit is the act of managing your time effectively. This goes a long way to impact your achievement.

Time management is what separates the successful from the rest of the world as we all possess the same amount of time. How you leverage time determines your potential to succeed in life.

So how do you manage your time effectively?

Here’s Jack Dorsey’s recommendation in one of the Techonomy events;

“I accomplish effective time management by theming my days and practicing self-discipline. These themes help me handle distractions and interactions. If a request or task does not align with the theme for that day, I don’t do it. This sets a cadence for everyone in the company to deliver and evaluate their progress”.

And this is Dorsey’s weekly theme:[5]

  • Monday – Management
  • Tuesdays – Product
  • Wednesday – Marketing and growth
  • Thursdays – Developers and partnerships
  • Fridays – Culture and recruiting
  • Saturdays – Taking off
  • Sundays – Reflection, feedback, strategy, and preparing for Monday

No wonder he was able to run two companies when others were struggling with one job.

7. Set Daily Goals with Intentions

Everyone has goals. It may relate to business or personal life. The truth is, we’re all tending towards a particular direction or another. Nevertheless, while long-term goals can offer you direction, it’s your daily goals that you establish that help you develop short-term goals that are essential for your success.

Long-term goals may not give you the motivation you need to keep on. But when you implement your short-term milestones daily, you become fired up, and you can overcome the challenges that come with taking on bigger tasks.

Here’s the main truth:Successful people don’t set goals without establishing their intentions. According to Jennifer Cohen of Forbes,[6]

“What helps you to achieve your desired expectation is ensuring intentions accompany your daily goals.”

Be intentional about your daily goals!

8. Seek Inspiration

It is usually difficult to be inspired for a considerable length of time. Sometimes, you become discouraged and feel like giving up on your goals when things are not working out as intended.

A practical approach to stay on top of the situation is to inspire yourself each day. When you wake up in the morning after meditation, watch some motivational videos, and let the story of great leaders inspire you.

Establish what Anthony Robbins called the ‘hour of power.’ Determine how many minutes you spend but make it count. Inspiration is the fuel for achievement because when you can conceive it in your mind, you can accomplish it.

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Michal Solowow, an investor and the founder of Mitex, a construction company puts it this way,[7]

“The problems I encounter in everyday life motivates me to find solutions. This is a self-propelling mechanism. becoming a billionaire was never a motivating factor.”

9. Save Steadily, Invest with All Prudence

I can exhaust the good habits to have without talking about saving and investing. Most times, you overlook the significance of saving for the future when you are living in your present moment. According to CNBC, a $1000 emergency will propel several Americans into debt.[8]

However, it is not enough to save, and you must invest your fund and be wise with it. If you pay attention to this now, you will set yourself for a life of success in the future. Ensure you save at least six months in your emergency account so you can be prepared for any future emergency.

10. Budget and Track Your Spendings

Benjamin Franklin warned of taking the precaution of little expenses. He said,

“A small leak sinks a great ship.”

It is easy to discard little expenses, but the truth is they always add up. This happens when you fail to budget.

Budgeting is a good habit to have, which can impact your financial life significantly. The money you spend on extravagant lifestyles can be saved and invested in your future.

The Bottom Line

Endeavor to cultivate these good habits to have to become more successful as you journey through life. The quicker you cultivate them, the faster you achieve your goals.

More About Habits

Featured photo credit: Andrijana Bozic via unsplash.com

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Reference

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