Advertising
Advertising

How to to Stop Receiving Offensive Criticism

How to to Stop Receiving Offensive Criticism

Have you ever asked someone for their opinion about something and received a response that was overly critical, vague, slightly hurtful or down right rude? You ask something like, “How do I look?” And you are met with this reply: “the shoes are ok, but that dress makes you look homely and you really should wear make up.”

What do you do with that response? Do you accept the fact that the shoes are okay and ignore the rest? Should you be hurt or offended?

The fact of the matter is accepting feedback and constructive criticism is tough. Our first inclination is to adopt a defensive posture and either deflect, explain or make excuses for the critical area. Criticism and feedback that are constructive and accurate are necessary evils tied to growth and success. You have to learn how to handle it without lashing out or becoming disillusioned.

Advertising

Asking the right questions brings the right criticism.

One of the most efficient ways to take some of the sting out of criticism and to ensure it truly is constructive in nature is to ask the right questions. If you ask vague and open-ended questions, be prepared for vague responses that miss the mark. Asking “how do I look,” is an open invitation for abuse. That question leaves nothing–regarding your appearance–out of bounds. However, asking “does the color and style of these shoes work with this outfit,” is a much more precise and targeted question. And you are more likely to get a very targeted and precise answer.

Asking the right questions, tells the critiquer what specifically to focus on. When you request feedback–of any kind–you invite and empower the responder to look for and point out your flaws. The more open-ended and vague the request, the more power you give them. Asking targeted questions not only assists you in getting the appropriate information you need, it also provides the person providing the feedback a clear area of focus. All of their attention is directed to one specific area and this helps to eliminate the tendency people have to look for something to criticize.

Below are a few ways to help you get accurate and targeted feedback:

Advertising

1. Make your questions as specific as possible.

Ask about specific situations — for example, what could you have done differently in a particular meeting or situation. Avoid the generic “so, how am I doing,” questions and ask about specific aspects of your performance, a particular project or interaction. Tailor your questions to suit the type of feedback you need. Ask both specific and open-ended questions.

2. Ask clarifying questions.

When the critiquer is providing you with feedback, ask questions to ensure you clearly understand what he or she is telling you. Be careful of your tone and body language during this part of the process. You don’t want to appear defensive. The questions should be designed to help you understand the message and it should not appear that you are questioning the individual. Ask for specific examples or instances so that you have a point of reference for the criticism. And finally, when appropriate, solicit suggestions on how you can correct the behavior.

3. Listen and don’t defend.

As humans, we’ve been conditioned to respond not to understand. As soon as we hear a portion of what someone is saying and believe we know where they are headed, we quit listening and begin constructing our response. This is especially true when we hear negative criticism about ourselves. However, if you can learn to take a deep breath and focus on listening to ensure you understand what is being said, you can turn negative criticism into a positive change that moves you forward.

Advertising

Listening intently, will also help you better decipher between true criticism and criticism that is framed in emotion. Emotions change and criticism birth from emotion, most likely will change as well. Learning to decipher between the two can save you a lot of unnecessary heartache.

4. Consider who you ask.

Before you solicit feedback, consider who you are asking. Is it a friend who is going to tell you what you want to hear? Does this person enjoy having power over you? Does he or she have anything to gain from your interaction? Is this person qualified to provide you accurate feedback? Do you respect the person? Is this person a person of consequence– someone you respect, admire and value in the area in which you are seeking feedback?

Before accepting and internalizing feedback–positive or negative–always consider the source. Some feedback isn’t worth your time or attention.

Advertising

5. Deconstruct the feedback.

Once you’ve requested, heard and clarified the feedback, then you can process it. Do you have a clear picture of what the issue is? Is this something that you need to change? Is this an isolated incident with mitigating circumstances? What is the context and sub-context of this issue. Is this something you can change? Do you have a plan to address this issue if it needs to be addressed?

If you can’t answer these questions, you may need to go back and ask more clarifying questions or seek a bit more insight.

6. Evaluate the feedback.

The final step in soliciting and accepting life-changing feedback is a process of evaluation which you must do for yourself. You must answer the question–is this something I should accept, internalize and work on? Do you agree with all or some of what you’ve heard? You make this decision after you’ve considered the source and all the surrounding circumstances. If you’ve correctly completed the other five steps, the answer will be obvious. You’ll know if the feedback is valuable or not–even if you don’t like it.

Getting useful feedback is one of the fastest routes to growth and improved performance. It’s not always an accurate reflection of who you are — but it is an accurate reflection of how you’re perceived. Knowing how you’re perceived is critically important if you want to increase your influence as a leader, or move up within your organization. Hearing the truth can be tough, however, not hearing it could be detrimental.

Featured photo credit: Stocksnap via stocksnap.io

More by this author

Denise Hill

Speech Writer/Senior Editor

30 Best Business Podcasts That Help Entrepreneurs Become Successful 20 Simple Ways to Bring Positive Energy into Your Life Right Now Day 10 Shocking! Exercise Right After Eating Ain’t That Bad for Health The 10 Best Nonfiction Books Of All Time You Should Not Miss How to Stay Motivated Even Though You Can’t See Yourself Moving Forward

Trending in Productivity

1 7 Natural (And Highly Effective) Ways to Improve Memory 2 How to Ask for Help When You Need It Most 3 Do You Have to Give Everything Up to Get a Fresh Start? 4 You’ll Only Live Your Best Life Once You Step Out 5 There Is More to Life Than  ____________

Read Next

Advertising
Advertising

Last Updated on October 17, 2018

7 Natural (And Highly Effective) Ways to Improve Memory

7 Natural (And Highly Effective) Ways to Improve Memory

How is your memory? Is your cognitive function as strong as you’d like it to be?

If not, then you’re definitely going to be interested in the memory improvement tips I’ll be sharing with you in this article.

Despite what you might think – or have been told – improving your ability to recall information is certainly possible. You just need to know the right ways to do it. (Don’t worry, as you won’t need to make any significant lifestyle changes.)

So how to improve memory? Let’s dive straight into the first of seven easy ways to improve your memory significantly.

1. Meditate

We live in a world of non-stop, 24/7 information. It’s like a waterfall that’s endlessly pouring news, data, facts and figures into our conscious minds.

Unfortunately, our brains are not designed to absorb this tremendous amount of information. It’s no wonder then, that most people struggle to remember information and recall things.

Even if you believe you have a good memory and are comfortable with multi-tasking, you’ll also be aware that there’s only so much information your brain can process at one time. And research suggests that the more information and distractions, the harder it is for you to transfer information to your long-term memory.[1]

Fortunately, meditation can help you out.

Even if you just meditate for 10 minutes per day, you’ll boost your ability to focus, which in turn, will make it easier for you to remember important facts.

If you need help in shifting into a meditative state, I recommend trying an app like Headspace – which can assist you to achieve this in a convenient and structured way.

And don’t forget, meditation doesn’t just have to be closing your eyes and sitting in a lotus position. Some people prefer to simply take a short walk in nature. This clears and calms their mind, and still provides the all-important boost to their focus.

2. Get plenty of sleep

If you’re sleep deprived or have not been sleeping well, then I’m guessing you’re not remembering well either. This is because sleep and memory are intimately connected.

If you have a busy life and regularly find yourself not getting enough sleep, then this will negatively impact your cognitive abilities – including your memory.

How much sleep should you be getting?

Advertising

Well, according to the National Sleep Foundation, you need a minimum of seven to nine hours of sleep per night. If you get this amount of sleep regularly, then within just a few days, you’ll see a tangible improvement to your ability to remember and recall things.

Now, I’ll be honest with you, maintaining a proper sleep cycle is not always easy (especially when the latest Netflix series has just been released!). But if you care about improving your short-term and long-term ability to remember things, then it’s critical that you try to get at least the recommended amount of sleep every night.

Are there ways to hack the sleep cycle?

Yes, there are.

Try these three things:

  • Have a fixed bedtime (preferably before 10pm)
  • Don’t eat too late
  • Make sure your bedroom is as dark as possible

Sleeping is a precious activity. It regenerates your body, clears your mind, and helps with the storing and retrieval of information.

However, don’t sleep just yet, as I want to tell you about another great way to increase memory…

3. Challenge your brain

When was the last time you challenged your brain?

I don’t mean challenged in the sense of overeating or undersleeping. I’m referring to stretching your mental capabilities through things like crossword puzzles, Sudoku and memory games.

To expand your memory bank, and to make your recall razor-sharp, you need to continually challenge your brain.

Feedback from Lifehack readers such as yourself, has suggested that brain training apps are a super-effective way of doing this. Used regularly, these apps can enhance your focus, attention span, problem-thinking ability and memory.

There are hundreds of these apps available (most of them for free), but I recommend starting out with one of the big three:

  • Peak (Android/iOS, free, 10 million+ downloads)
  • Lumosity (Android/iOS, free, 10 million+ downloads)
  • Elevate (Android/iOS, free, 5 million+ downloads)

If you normally spend a chunk of your week playing computer games, then instead of shooting and killing your enemies, why not let some of them live – while you put your attention into boosting your brain power!

Challenging your brain will strengthen your neural pathways and enhance your mental abilities. But don’t just take my word for it, try one of the apps above and see the positive benefits for yourself.

Advertising

4. Take more breaks

When I think back to my days as a budding entrepreneur, I distinctively remember working all the hours under the sun – and many under the moon too!

At that time, I believed that breaks were for the weak, and to become wealthy and successful, I needed to shed blood, sweat and tears.

However, I was wrong.

Taking regular breaks is the best way to keep yourself productive, creative and alive to opportunities. It’s also the best way to learn new information.

Let me explain.

Typically, when studying lots of new information, most people will spend hours reading it – in an attempt to learn and remember the content as quickly as possible. Unfortunately, they’ve overlooked something.

Namely, extended study sessions are rarely a good thing, as your ability to retain information naturally declines after a certain period of time.

It’s similar to physical exercise. You wouldn’t attempt to train vigorously for four hours in a row. Instead, you’d take regular breaks to give your lungs, heart and muscles adequate time to recover. Failing to do this will result in muscle cramps and overexertion.

It’s the same with your brain. If you overload it with information, you’ll suffer from mental fatigue.

What’s the answer?

Make sure you take regular breaks when learning new information. I recommend at least a 10-minute break every hour. (You may also want to take a look at the Pomodoro Method.)

If you don’t want to be as regimented as that, then take breaks as soon as you find yourself losing the ability to focus on the new material. Your brain will thank you – and your learning aptitude will move up a level.

5. Learn a new skill

I love this quote, as it’s 100% true – but frequently overlooked:

“Learning never exhausts the mind.” – Leonardo da Vinci

From my experience of helping to develop the careers of dozens of Lifehack employees, I can definitively say that participating in meaningful and purposeful activities stimulates the mind. It also reduces stress and enhances health and well-being.

Let me give you an example of this:

Imagine you work for a global financial institution in one of their call centers. You take over 100 calls a day – many of them complaints. When you started the job a few months back, you were excited to be in full-time employment and working for a household name.

Unfortunately, your initial enthusiasm quickly turned into frustration.

The endless complaint calls began to take their toll on you. And the supervisors irritated you too, as they were far too interested in micro-managing you – rather than letting you work in your own way.

Now, in the story above, the ending could be that you put up with a job you didn’t like, and led a dull and frustrated working life for years and years. However, an alternative ending is this: you channeled your dissatisfaction in to learning a new skill (computer coding). It took you a year or two to get up to speed, but it allowed you to successfully upgrade your career – and the ongoing learning made the call centre job much more bearable.

Clearly, learning new skills gives you impetus, focus and something to aim for. Your brain loves to learn, and you should tap into this by always seeking our new information. And when learning becomes a habit, you’ll find your ability to remember and recall things effortlessly, becomes a habit too.

6. Start working out

If you’re not already working out regularly, then here’s another reason to do so:

Exercising for 20-30 minutes three times a week will improve your long-term memory.

Regular exercise increases blood flow in your body and supplies the brain with extra oxygen and nutrients. And a well-nourished brain is a well-functioning brain!

“But I just don’t have the time?,” I hear you say.

Not a problem.

A research has shown that a daily burst of 60 seconds of high-intensity exercise, offered many of the benefits of the longer exercise routines.[2] So, if you’re short on time – now you know what to do.

Interested in getting started?

Advertising

Here are five different ways that will help you work out:

  • Join a gym
  • Join a sports team
  • Buy a bike
  • Take up hiking
  • Dance to your favorite music

7. Eat healthier foods

I’m sure you’ve heard the expression: “You are what you eat.”

This applies to your brain too.

The food that you eat helps determine your brain’s capacity to store and recall information. A poor diet (think junk food + soda!) harms not just your physical health, but your mental health too.

Fortunately, there are several foods that are especially good for your brain and your memory. These include: blueberries, celery and dark chocolate. But anything high in antioxidants will have a positive effect on your brain and memory.

Conversely, highly-processed foods and those loaded with sugar will have a negative impact on your memory. This is due to them providing insufficient nutrients for your brain – leading you to easily suffer from mental fatigue.

Want to be mentally healthy? Then eat and drink an abundance of these for brain health:

  • Turmeric – helps new brain cells grown
  • Broccoli – protects the brain against damage
  • Nuts – improves memory
  • Green tea – enhances brain performance, memory and focus[3]
  • Fish oilfish oil supplements can increase your brain power

Here’re more brain food options that improve memory!

Final thoughts

I sincerely hope these seven memory boosting ways that I’ve covered in this article will be of help to you.

You don’t need to implement them all. I suggest just trying the ones that appeal to you.

But, if you’re serious about dramatically improving your memory, then make a start right now on adopting one or more of the ways I’ve suggested. I’m confident you won’t regret it.

Featured photo credit: Eric Ward via unsplash.com

Reference

Read Next