“Gossip is the art of saying nothing in a way that leaves practically nothing unsaid.”- Walter Winchell
Office gossip is alive and well and likely to continue into the next millennium. One study done by the University of Amsterdam has revealed that 90% of the conversation in the workplace can only be defined as gossip. It has also wormed its way into office emails where it is estimated that it occupies about 15% of office communications.
Now, gossipy colleagues may actually perform a useful function, if the gossip remains at a harmless level. It can also be quite funny and entertaining as in the BBC’s classic TV show The Office. Gossip can also fill a gap when office communications and management are inadequate.
But what can you do if you have gossipy colleagues who are hell-bent on character assassination or who are determined to gain an advantage by spreading certain rumors? It can be a negative force and can fuel resentment, fear, envy and low morale. This is when office gossip becomes the ugly face of office politics.Advertising
Here are 7 actions to take when you have gossipy colleagues.
1. Take action to stop negative gossip
If you are in a team leader role, you may have to take decisive action against individual colleagues who are indulging in negative gossip which is affecting morale and also productivity. This will have to be done on a one-on-one basis.
It will be up to you to keep the lines of communication open so that negative gossip never gets a foothold. Damaging gossip is fueled by a lack of appropriate communication.
2. Ask penetrating questions
“I know nothing more annoying when people I don’t know jump to conclusions on my person based on nothing but gossip or speculation.”- Nikolaj Coster-Waldau
If you find a colleague who is telling you doubtful details about a co-worker, try to pin her/him down. You can also ask for more details which will usually get a rather vague response. You can ask detailed questions about when and why various incidents occurred. The idea is to put the gossipy colleague in a difficult position which will expose him or her for what they really are – a gossip-monger.
3. Stay out of the gossipy colleagues’ radar
“Gossip is the Devil’s radio” – George Harrison
If you decide to have no part in this type of gossip, you can very frankly say that you are just not interested in harmful conversations about colleagues. The gossiper will then leave you alone as he will view you as a poor gossip-monger. You can feel proud that you have taken such a stance. If all your colleagues did that, then this destructive gossip would dry up. Gossipy colleagues with no audience are dead in the water.
4. You can threaten to repeat the gossip to the victim
Gossipy colleagues hate this because they know that they will be exposed. Just say that you intend to repeat back to the hapless victim what you have just heard.Advertising
5. Being friendly with the office gossip will not protect you
“Who gossips to you will gossip of you” -Turkish proverb
You might prefer to take a more friendly approach. You might think that tolerance will go far and that you can handle the gossip in a light-hearted way. The only problem is that gossips talk about everyone so you may soon be a target!
6. Teamwork can work well
Try teaming up with your other co-workers. You can play a prank with their help. Invent some gossip about yourself and tell the gossiper that it is top secret. Let your colleagues know and when the gossiper tells everyone, you can confront her and ask her why she betrayed your trust on such a confidential matter. That should silence the muckraker.
7. Talking at the water cooler
This is where you will hear a lot of office gossip. If you find that the topic is the usual one about the uncertain future of the company, or some nasty back stabbing, then try to change the subject. Bringing up a neutral topic like a sports competition, food, sleep, or weather can often break up the gossipy colleagues. If you do not want to be involved at all, then tell them you have an urgent deadline to meet.Advertising
Avoiding harmful and horrible gossip is feasible if you follow the pointers above. The best solution is to steer clear of gossip when possible, and when you can’t, invent an excuse to get away. Urgent phone calls and meetings are very useful!
Have you worked with gossipy colleagues and how did you deal with them? Let us know in the comments below.
Featured photo credit: Gossip Girls / Art G. via flickr.com
Last Updated on October 18, 2018
10 Key Characteristics of a Highly Successful Entrepreneur
When it comes to starting your own business and pursuing your dream of becoming an entrepreneur, it can be advantageous to go all in and embrace the flexibility of finally quitting your day job.
Keep in mind, though, that it takes a special kind of person to take the business world by storm: a person who has cultivated the key characteristics of entrepreneurial success.
People with these characteristics are likely to succeed, whereas people without them have difficulty moving forward with even the most brilliant business ideas.
These characteristics of an entrepreneur are so important that I’ve decided to cover all 10 of them in detail so that you can start your business with your best foot forward.
1. Successful Entrepreneurs Practice Discipline
Plenty of business experts claim that you can’t get anywhere as an entrepreneur without vision or creativity, but that’s simply not the truth. Instead, the one quality that no entrepreneur can be successful without is discipline.
To build an idea into a business, you have to have the discipline to spend time slogging through the least fun parts of running a business (like the bookkeeping), rather than taking that time to do something fun.
Andrew Carnegie, one of the most financially successful Americans of all time, grew up working dull and difficult jobs in factories. Despite going to bed hungry some nights, he continued doing his best work. He was eventually hired by a railroad company and continued to move up the ladder until starting his own successful businesses. Carnegie is a fine example of an entrepreneur dedicated to discipline and hard work. He truly earned his dreams of prosperity and success.
When you’re the boss, there’s no one to keep you at work except yourself — and there’s no short-term consequences for skipping out early.
Sure, if an entrepreneur plays hooky enough he knows that the business just won’t happen, but it’s very hard to convince someone that ‘just this once’ won’t hurt (and to keep ‘just this once’ from becoming a daily occurrence).
2. Successful Entrepreneurs Keep Calm
Things go wrong when you run your own business.
Most entrepreneurs go through crises with their businesses — and more than a few wind up with outright failures on their hands. But when you’re responsible for a business, you have to be able to keep calm in any situation. Any other reaction — whether you lose your temper or get flustered — compounds the problem.
Instead, a good entrepreneur must have the ability to keep his cool in an emergency or crisis. It may not make the problem easier to solve, but it certainly won’t make it harder.
Honestly, losing your calm is a quick path to becoming the kind of person who gives up in the face of adversity. Instead giving in to frustration, remember classic entrepreneur Benjamin Franklin.
Franklin kept his calm as he experimented and tweaked his inventions again and again in pursuit of success. He didn’t give up during his many failures – he chose to innovate. You can choose innovation, too.
If an entrepreneur can handle failure without frustration or anger, s/he can move past it to find success.
3. Successful Entrepreneurs Pay Attention to Details
Restricting your attention to the big picture can be even more problematic than ‘sweating the small stuff.’
As an entrepreneur, unless venture capital has magically dropped out of the sky, a small expense can be a killer. It’s attention to detail that can make a small business successful when it has competition and it’s attention to detail that can keep costs down.
Attention to detail can be difficult to maintain — going over ledgers can be tedious even when you aren’t trying to pay close attention — but keeping your eye on a long-term vision is just asking for a problem to sneak in under a radar.
After a business grows, an entrepreneur might be able to hire someone to worry about the details. In the beginning, though, only one person can take responsibility for the details.
Skeptical about the importance of details? Look no further than Howard Schultz, who grew a small coffee shop called Starbucks into one of the most globally successful coffee businesses in the world through his extreme attention to detail.
He is famous for taking all aspects of growing a business into account, paying attention not only to financially smart business decisions, but also focusing on socially responsible business decisions. Details can take you far.
4. Successful Entrepreneurs Embrace Risks
No entrepreneur has a sure thing, no matter how much money s/he stands to earn on a given product. Even if a product tests well, the market can change, the warehouse can burn down and a whole slew of other misfortune can befall a small business.
It’s absolutely risky to run a business of your own and while you can get some insurance, it’s not like most investment options. Even worse, if something does go wrong, it’s the entrepreneur’s responsibility — no matter the actual cause. In order to deal with all of that without developing an ulcer, you have to have a good tolerance for risk.
You don’t need to channel your inner frat boy and take on absolutely stupid risks, but you need to know just how much you can afford to risk — and get a good idea of how likely you are to lose it. If the numbers make you uncomfortable, the risk is too great.
Embracing risks is essential for growth and additional success, as well. Walt Disney, for example, could have stayed comfortable with his advances in the film and animation industries, but decided to expand his brand with a new dream: a theme park that soared above the competition. Without taking this risk, the incredibly successful Disney theme park empire would never have come about.
An entrepreneur has to be willing to accept pretty big risks, with some level of comfort.
5. Successful Entrepreneurs are Balanced
You can take any characteristic too far. There’s a point at which attention to detail can become obsession or calm can become unemotional response.
As an entrepreneur, you have to be able to balance your characteristics, getting the most of them without going over the edge. But balance for an entrepreneur goes far beyond keeping your characteristics in check, though.
Just as an entrepreneur doesn’t have a boss to keep them at work when necessary, they don’t have one to send them home when they’re done. If you are working for yourself, you have to decide how to balance your work and home life — and if you have a day job to add into the equation, balance just gets more complicated.
Oprah Winfrey, one of the most successful and influential entrepreneurs out there, understands the importance of balance. Winfrey has a lot going on; she runs her own media kingdom, acts, produces films, publishes print, and more. In an interview with Fast Company, she talks about her efforts to balance priorities and self care, saying that she must ask herself what is truly important in each limited day.
You may or may not have as much on your plate as Oprah, but learning how to balance whatever you have going on in life will certainly help you farther along down the road as you learn to be a great entrepreneur.
6. Successful Entrepreneurs are Passionate and Motivated
In order to develop any of the above characteristics, you must have a foundation of passion. Staying disciplined day after day during the building of your business takes unrivaled motivation.
Before you start any business, ask yourself if you can sustain true excitement about your idea during even the darkest days ahead of you. If the answer is yes, then good for you! Nurture your natural motivation by taking these action steps throughout your business journey:
- Commit to making short and long-term goals. Check in with them often to stay on task.
- Have a plan in place for the inevitable days when you feel discouraged. Make a list of things that will help keep you motivated and focused.
- Share your ideas with trusted individuals who are just as excited as you are. They will help keep your enthusiasm rolling even when you are feeling down.
By being prepared for apathetic days and holding fast to your authentic passion, you can actually enjoy your journey to success.
7. Successful Entrepreneurs Adapt
Remember this one word: flexibility. Seasoned entrepreneurs know that change is not only a part of life, but also a part of the business world. Expect change and choose to adapt.
As a new entrepreneur, it will be tempting to cling to your original business plan with no exceptions, even if you notice it isn’t working. Good entrepreneurs know that it’s okay to make smart, informed changes in order to ensure efficiency.
8. Successful Entrepreneurs are Marketing and Sales Experts
No matter what kind of business you are starting, a knowledge of marketing and sales will save you many headaches. A passion for creating a beautiful handmade lifestyle product is not enough to run a successful lifestyle brand; it is critical that you understand key business principles in addition to your natural skills or great product line.
Not sure how to start? Taking business courses is a great idea, but you can also easily brush up on sales and marketing through free online resources. Check out these 10 Sales Skills Everyone Should Master To Be Successful to begin now.
9. Successful Entrepreneurs Have Strong Money Management
Along with sales and marketing skills, money management is a very useful tool in the box of the entrepreneur. Understanding how to best manage your money can be the difference between early success and early failure in the business world.
If money management isn’t your strongest skill, prepare to hire a financial expert to help you with any tricky business that comes up. Financial guidance and knowledge is never a bad idea.
10. Successful Entrepreneurs Ask Questions and Continually Improve
Pride is a natural human quality, but it’s important to humbly conduct some constructive criticism every now and again on both yourself as a leader and your new business as a whole.
Assess how things are going and be willing to make positive changes if necessary. Here’re 15 ways to cultivate lifelong learning.
If you are always improving, then how can you ultimately fail?
The Bottom Line
Let me remind you of one important fact: the qualities of an entrepreneur listed here are not exclusively available to some people and elusive to others.
Although some people may have natural strengths and weaknesses, these qualities can be learned by anyone interested in taking up the entrepreneurial challenge. It might not be easy to change old habits, but it is absolutely possible to cultivate these characteristics in yourself.
Whether you’re a business owner or an aspiring entrepreneur, with hard work, you can train yourself to develop the qualities that truly determine the entrepreneurial spirit and future success.
Featured photo credit: Unsplash via unsplash.com
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