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Last Updated on March 17, 2020

10 Essential Skills to Become a Successful Team Leader

10 Essential Skills to Become a Successful Team Leader

There’s an age old debate on whether good leaders are born or made. And while we will not be settling that argument here today, I think it’s safe to say that even if you aren’t born to leadership, there are some skill sets that you can employ to become a successful team leader.

But first, you need to understan the difference between a boss and a leader.

The terms boss and leader are often times used interchangeably, and with good reason. There is a lot of overlap in their meaning. But there are subtle differences, the most important one being that almost anyone can be a boss, leaders are harder to come by. Some of the differences between a boss and a leader:

  • A boss manages work, a leader inspires people – A boss will assign tasks and duties to their team, monitor the progress and assess the results. A leader inspires people to willingly contribute to the success of an organization.
  • A boss always has an answer, a leader always looks for a solution – Part of leadership is coaching your employees. This not only helps to build cohesiveness within the team, but is a great way to build your employees’ problem solving skills and further their career.
  • A boss monitors value, a leader creates value – Every employee needs to bring value to the organization, and that value needs to be greater than the cost of that employee to the company. A good leader is able to recognize their employees’ unique skill sets and utilize them in ways that maximize their talents for the benefit of the company.

These are just a few of the differences between a boss and a leader, but you get the idea. Now we’ll move on to some of the techniques you can use to become a successful team leader:

1. Confidence (Not Arrogance)

People are naturally drawn to confident leaders.[1] Having clear goals and a clear sense of direction on achieving those goals is critical to successful leadership.

Just be careful that your confidence doesn’t turn into arrogance.

Think about the pilot of an airplane. In order to fly from point A to point B, a pilot needs to be confident in the route chosen, his/her ability to fly the plane and the competency of the crew. That pilot inspires confidence and most of us would be willing to take that flight. If however, that pilot starts out with only a vague idea of where they are going and the route they will take to get there, it doesn’t inspire confidence and very few people would be willing to follow that captain’s lead.

2. Decisiveness

Leaders make decisions in a timely manner. Not doing so is just letting the situation escalate until circumstances dictate an answer. Letting this happen is the exact opposite of leadership and will not inspire anyone to follow.

Here’re some tips to help you: 5 Tips for Lightning-Fast Decision Making

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3. Organization

A good team leader recognizes that all resources are limited. This includes monetary capital, human capital as well as time. Being able to organize and prioritize each of these things so that waste is minimized is essential to a good leader.

Hint: Employ systems to streamline productivity as much as possible. Have a standard system to deal with email, paperwork, time management and anything else that you can.

Without organization, a lot of important decisions will be left to circumstance.

4. Negotiation

Whether it’s in the job description or not, almost any team leader needs to be a good negotiator.

Disputes and conflict will inevitably arise within your team. When that happens, you need to be willing to settle these disputes and restore harmony within the group.

Always keep in mind that when dealing with different personalities, perception is reality. You may see one side as rational and the other side as ridiculous, but through that person’s eyes, they have a legitimate gripe. You need to not only solve the immediate issue, but also ensure that any resentments won’t impact the larger goals of the team.

Start by listening and acknowledging both sides, half the battle is reassuring people that you have heard them and take their issues seriously. Then, try to come up with 2 to 3 compromised solutions that would be acceptable to you.

Finally, ask them to pick the scenario that they both could live with. You’ll find that while neither one gets what they want, if they feel invested in the solution, they will be much more likely to abide by it.

These tactics maybe useful for you: 12 Tactics to Negotiate Better and Not Be a Pushover

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5. Delegation

Knowing how to delegate is not an option for a good team leader; you MUST be able to delegate tasks to your team members without micro-managing them.

In order to become an effective delegator, you must first have a clear understanding of the scope and time frame of the project. You also need a good understanding of each team member’s skill set.

Once those things are clear, you can then break down the goal into individual tasks that need to be accomplished within a time frame. You can then assign each task to a team member according to their individual skill sets.

Your job then becomes one of answering questions that arise, monitoring progress and tying everything together to make a finished product. Proper delegation is the truest form of management.

6. Prioritize

Being a good prioritizer is an undervalued skill, but it’s essential to optimizing your team’s time, effort and resources.

In a team leadership role, you need to be able to prioritize the tasks that are the most essential and the most time sensitive for the success of the project. From the point of view of the small business owner, you need to prioritize what you will personally do.

In my businesses, all of my efforts are devoted to activities that will increase sales and income for the company. I spend my time marketing, networking and promoting the businesses. Anything that takes me away from those activities needs to be done by either an employee or it gets contracted (or delegated) out to a specialist.

Take a look at this guide if you want to prioritize better: How to Prioritize Right in 10 Minutes and Work 10X Faster

7. Motivator

Being a good team leader means knowing how to motivate both the group and the individuals within the group. Using techniques like outside team building exercises can enhance group cohesiveness and group problem solving skills. These are the very things necessary when working in a group environment.

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While implementing good team building activities is essential, it’s not enough. You need to understand how to motivate the individuals within your team. Everyone has their own motivation for doing things.

Some are motivated by money, so is there a bonus at the end? If not, make sure they understand that their performance will be taken into consideration during their next annual review.

Some people (especially parents) may be motivated by having a more flexible schedule. Can you offer them Friday afternoon off if they come in an hour early on Monday – Thursday? (or stay an hour late)?

Some people are motivated by fear of consequences. And while constantly threatening people’s jobs may work in the short term, it’s no way to motivate people in the long term. But that doesn’t mean that there shouldn’t be consequences for missed deadlines or poor performance.

As a team leader, you have both the carrot and the stick at your disposal.

8. Maintain Composure

Any human endeavor that requires group coordination over a period of time is bound to run into snags, problem and issues, some foreseeable, some not. When these issues arise, a good team leader will stay focused on solutions rather than being fixated on the problem. This attribute does not come naturally to most people, but it is one that can and should be learned.

I personally learned this skill when I became a pilot. First of all, as any pilot will tell you, if you get into trouble flying an airplane, the worst thing you can do is panic. No one makes good decisions in a panic of distressed state of mind.

It’s important that you are able to calmly gather all the information about the problem before you do anything that might make the issue worse. Only when you are clear about the nature and cause of the problem can you then address it properly. There’s a reason that most plane crashes are due to pilot error. Don’t let pilot error crash your project.

9. Encourage Creativity

This has a lot to do with having good listening skills. A good leader will listen to their team at least as much as they direct the team.

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Having regular meeting where team members can discuss the problems and issues they are having is a great way to not only build team cohesiveness, but it also allows for the brainstorming of ideas to solve problems.

As a team leader, you should set ground rules for these brainstorming sessions that include:

  1. There are no stupid ideas – Brainstorming sessions by their nature are creative endeavors, nothing squelch’s creativity faster than a judgmental atmosphere.
  2. Don’t criticize other people’s ideas – A brainstorming session is not the forum to decide if an idea is good or not. In fact, you should be encouraging people to come up with wild, strange or unlikely concepts. After all, that is how industry changing breakthroughs come about.
  3. Build on other’s ideas – This is where encouraging wild ideas pays off. It’s very common that one person’s idea will trigger someone else’s different (or even better) idea. In effect, your team is harnessing and building off of each other’s brain power. And this is what we are after, it’s this type of “out of the box” thinking that can lead to revolutionary changes.

10. Integrity

No one can be an effective leader without integrity. It doesn’t take long for the troops to lose confidence in a leader who won’t stand up for them or who blames others for their mistakes. These types of leaders quickly evolve in to tyrants. They are no longer seen as a “team player” by the group and trust quickly dissolves. Once this happens, they no longer have the ability to inspire people to follow them, and the only tool left is to lead by fear and intimidation.

Obviously, this can work in the short term, but not as a long term strategy.

To avoid this, you can inspire confidence in your organization by listening to your staff and taking their advice (when warranted). Be forthright and admit to mistakes when you make them. And finally, don’t be afraid to go to bat for your employees with upper management if you think you are right. You don’t necessarily have to win, but it’s important that your troops see that you tried.

If you employ these tactics, you can inspire people to follow your lead without having to rely on intimidation or fear.

Final Thoughts

We’ve talked a lot about what makes a good or successful team leader . But why is it important for a leader to inspire followers as opposed to intimidate them? After all, we’ve all known leaders that have gotten good results using fear and intimidation as tactics, so what’s the advantage to inspire them? I think the answer is three fold:

It’s better for the organization. n terms of both the quality of the end result and the monetary costs to the company. It’s been well established that employees who feel vested in both the organization and the project become much more productive than those who don’t. Employees are also much more likely to remain with the company if they are happy and don’t fear losing their jobs. Retaining good employees can be a major cost saving tactic.

It’s better for the employee. Don’t underestimate the value of job satisfaction to an employee. Things like enjoying their job, co-workers and boss contribute a lot to morale. Often times, employees value job satisfaction over monetary issues and will stay with the company because of that.

It’s better for you. s we’ve said before, fear and intimidation will get you results in the short term. However, longer term the results will suffer as employee satisfaction and retention rates go down. As the team leader, you are ultimately responsible for the product your team puts out. Ensuring that your employees are giving you their best efforts only helps you.

More Tips About Effective Leadership

Featured photo credit: Louis Hansel via unsplash.com

Reference

More by this author

David Carpenter

Lifelong entrepreneur and business owner helping others to realize the American Dream of business ownership

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Last Updated on July 10, 2020

The Power of Ritual: Conquer Procrastination, Time Wasters and Laziness

The Power of Ritual: Conquer Procrastination, Time Wasters and Laziness

Life is wasted in the in-between times. The time between when your alarm first rings and when you finally decide to get out of bed. The time between when you sit at your desk and when productive work begins. The time between making a decision and doing something about it.

Slowly, your day is whittled away from all the unused in-between moments. Eventually, time wasters, laziness, and procrastination get the better of you.

The solution to reclaim these lost middle moments is by creating rituals. Every culture on earth uses rituals to transfer information and encode behaviors that are deemed important. Personal rituals can help you build a better pattern for handling everything from how you wake up to how you work.

Unfortunately, when most people see rituals, they see pointless superstitions. Indeed, many rituals are based on a primitive understanding of the world. But by building personal rituals, you get to encode the behaviors you feel are important and cut out the wasted middle moments.

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Program Your Own Algorithms

Another way of viewing rituals is by seeing them as computer algorithms. An algorithm is a set of instructions that is repeated to get a result.

Some algorithms are highly efficient, sorting or searching millions of pieces of data in a few seconds. Other algorithms are bulky and awkward, taking hours to do the same task.

By forming rituals, you are building algorithms for your behavior. Take the delayed and painful pattern of waking up, debating whether to sleep in for another two minutes, hitting the snooze button, repeat until almost late for work. This could be reprogrammed to get out of bed immediately, without debating your decision.

How to Form a Ritual

I’ve set up personal rituals for myself for handling e-mail, waking up each morning, writing articles, and reading books. Far from making me inflexible, these rituals give me a useful default pattern that works best 99% of the time. Whenever my current ritual won’t work, I’m always free to stop using it.

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Forming a ritual isn’t too difficult, and the same principles for changing habits apply:

  1. Write out your sequence of behavior. I suggest starting with a simple ritual of only 3-4 steps maximum. Wait until you’ve established a ritual before you try to add new steps.
  2. Commit to following your ritual for thirty days. This step will take the idea and condition it into your nervous system as a habit.
  3. Define a clear trigger. When does your ritual start? A ritual to wake up is easy—the sound of your alarm clock will work. As for what triggers you to go to the gym, read a book or answer e-mail—you’ll have to decide.
  4. Tweak the Pattern. Your algorithm probably won’t be perfectly efficient the first time. Making a few tweaks after the first 30-day trial can make your ritual more useful.

Ways to Use a Ritual

Based on the above ideas, here are some ways you could implement your own rituals:

1. Waking Up

Set up a morning ritual for when you wake up and the next few things you do immediately afterward. To combat the grogginess after immediately waking up, my solution is to do a few pushups right after getting out of bed. After that, I sneak in ninety minutes of reading before getting ready for morning classes.

2. Web Usage

How often do you answer e-mail, look at Google Reader, or check Facebook each day? I found by taking all my daily internet needs and compressing them into one, highly-efficient ritual, I was able to cut off 75% of my web time without losing any communication.

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3. Reading

How much time do you get to read books? If your library isn’t as large as you’d like, you might want to consider the rituals you use for reading. Programming a few steps to trigger yourself to read instead of watching television or during a break in your day can chew through dozens of books each year.

4. Friendliness

Rituals can also help with communication. Set up a ritual of starting a conversation when you have opportunities to meet people.

5. Working

One of the hardest barriers when overcoming procrastination is building up a concentrated flow. Building those steps into a ritual can allow you to quickly start working or continue working after an interruption.

6. Going to the gym

If exercising is a struggle, encoding a ritual can remove a lot of the difficulty. Set up a quick ritual for going to exercise right after work or when you wake up.

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7. Exercise

Even within your workouts, you can have rituals. Spacing the time between runs or reps with a certain number of breaths can remove the guesswork. Forming a ritual of doing certain exercises in a particular order can save time.

8. Sleeping

Form a calming ritual in the last 30-60 minutes of your day before you go to bed. This will help slow yourself down and make falling asleep much easier. Especially if you plan to get up full of energy in the morning, it will help if you remove insomnia.

8. Weekly Reviews

The weekly review is a big part of the GTD system. By making a simple ritual checklist for my weekly review, I can get the most out of this exercise in less time. Originally, I did holistic reviews where I wrote my thoughts on the week and progress as a whole. Now, I narrow my focus toward specific plans, ideas, and measurements.

Final Thoughts

We all want to be productive. But time wasters, procrastination, and laziness sometimes get the better of us. If you’re facing such difficulties, don’t be afraid to make use of these rituals to help you conquer them.

More Tips to Conquer Time Wasters and Procrastination

 

Featured photo credit: RODOLFO BARRETO via unsplash.com

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