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If You Want to Be Successful at Work, Polish Your Communication Skills First

If You Want to Be Successful at Work, Polish Your Communication Skills First

Most of us spend the majority of our day communicating with people at work, but we rarely stop and think about whether or not we’re actually good at communication.

With any other skill, you’d be constantly looking for ways to grow and develop.

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So why not communication?

It’s been shown that businesses with effective communication are 50% more likely to have lower employee turnover [1]. Good communication skills also make work more enjoyable, reduce the risk of projects going wrong, and reduce workplace conflicts.

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It takes hard work and dedication to learn to communicate well. Start with the essential workplace communication skills below. We’ll talk about

  • How to manage conflict
  • How to listen better
  • How to deal with cultural differences
  • How to receive criticism
  • How to give helpful feedback

How to manage conflict

Managing conflict at work is all about staying calm, listening carefully to everyone’s point of view, and being as understanding as possible [2]. Next time you’re hit with a difficult conflict at work, try the following steps:

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  • Stay calm. If possible, take a short break from the conflict and do something relaxing/fun, like meditating, reading or taking a short walk. You’ll be better able to deal with the issue when you’re not angry or annoyed.
  • Listen. Give everyone involved in the conflict a chance to state their case. Use active listening techniques, like repeating part of what somebody says back to them, to show that you’re fully engaged.
  • Be understanding. Show that you can empathise with your coworkers. Instead of saying, “Why wasn’t the report finished on time?”, say something like, “I understand that you’ve had a lot on your plate and might be struggling.”
  • Never make it personal. Instead of saying, “You’re always late to meetings!”, say, “It’s really important that we start the meeting on time.”
  • Find a solution together. By getting everyone involved in working out a solution, nobody will feel they’ve been treated unfairly. Once the issue is worked out, do something positive together, like having a coffee or watching a funny video. It’s always best to end on a positive note.

How to listen better

Active listening in the workplace is really important. Try the following techniques to ensure you don’t appear bored or disinterested when talking to others [3].

  • Make eye contact and smile. Staring off into space is a big no-no.
  • Check your posture. Face towards the person you’re speaking to, maybe leaning forward slightly or turning your head to one side.
  • Ask questions. This shows that you’re actively engaged and thinking deeply about what’s being said to you.
  • Repeat or summarize information. This reassures the listener that you’re paying attention and understanding fully.

How to deal with cultural differences

Having a diverse range of employees can be really good for a company, but can also cause issues. You might find that members of the team have different ideas about what’s acceptable and what’s not. Head off any potential problems by keeping communication open, emphasising the positives of having a team made up of so many unique individuals, and catering to the cultural needs of every employee.

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How to receive criticism

Receiving criticism can be really tough, especially when you’ve worked hard on a project. Make the process easier by following these steps.

  • Remember that it’s nothing personal. Even the most successful people make mistakes, and this is how we grow and improve.
  • Focus on constructive criticism. If you receive a comment that doesn’t help you to improve, ignore it. Focus on criticism that actually helps you.
  • Make a plan. Break down what you need to do to improve into small, simple steps. That might mean rewriting the report one section at a time, taking a course to improve your skills, or asking for more support at work.

How to give helpful feedback

Giving feedback sometimes feels as hard as receiving it – nobody wants to hurt a coworkers feelings. When giving feedback be clear and concise – get to the point, rather than skirting around the issue. Make comments with the intention of helping your coworker, rather than insulting them. Instead of saying, “Your formatting is all wrong,” say, “This would look even better with the correct formatting.” Avoiding words like ‘you’ makes your coworker feel less attacked.

Good communication skills are essential regardless of where you work. Start learning now and you’ll be in for a much easier and more enjoyable career.

Reference

More by this author

Eloise Best

Eloise is an everyday health expert and runs My Vegan Supermarket, a vegan blog and database of supermarket products.

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Last Updated on October 22, 2020

2 Transformational Ways to Spark Your Creative Energy

2 Transformational Ways to Spark Your Creative Energy

Good things come in twos: Peanut butter and jelly, Day and night, Fred Astaire and Ginger Rogers. The same is true for what sparks our creative energy: our thoughts and actions.

Creativity is an inside job as much as it is about a conducive schedule, physical environment, and supportive behaviors. By establishing the right internal and external landscape, creativity can blossom from the abstract to the concrete and we can have fun along the way.

Sparking creativity is all about setting up the right conditions so a spark is ignited and sustained. The sparks don’t fizzle out. They are allowed to grow and ripen.

Think of a garden. Intention alone will not produce the delicious red tomato nor will the readiest seed. That seed needs attention at its nascent stage and as it grows a stalk and produces fruit. If we want to enjoy more than one fruit, we keep at it, cultivating the plant and reaping multiple harvests.

Creativity lives in each of us like seeds in the earth or encapsulated in a nut. Seeds of ideas, concepts, designs, stories, images, and even ways of communicating that surprise and delight await activation.

By sparking our creative energy, we activate these unique seeds. Like snowflakes, they are of a moment and always without a match. The smallest sparks encourage even the smallest, most dormant seeds to sprout.

The good news is that our creative energy wishes to be sparked—to be invited to play. It wants to be our regular playmate.

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1. Be Childlike in Your Thoughts, Attitudes, and Approach

Being childlike in our thoughts, attitudes, and approach is an easy way to internally have our thoughts be gracious prolific gardeners to our creative energy. If we want it to come out and play and hang around as our regular companion, then let’s return to our 5-year-old selves.

Our childhood selves are naturally curious. We still have that curiosity! All we have to do is remind ourselves to get curious. We can do that by simply observing and being with what is in front of us instead of making up a story about what won’t work or why something can’t be done. So, it’s about cultivating curiosity instead of jumping into judgment.

Move Your Inner Judge to the Sidelines

When we get curious, creativity percolates and, ultimately, takes its place in the world. To give a hand in choosing curiosity over judgment, we can move the judge that also lives inside us to the sidelines. The judge squashes our creative urges, even when they are as small as sharing a point of view. It’s that pesky voice that causes us to doubt ourselves or worry about what others will think.

The judge is also risk-averse. The judge likes things to stay the same. Change makes the judge nervous.

Creativity is all about risk and changing things up. It needs risk, even failure, to be its naturally innovative, dynamic, impactful self. The judge likes to convince us failure is something to be avoided at all costs.

To move the judge to the sidelines and let curiosity reign, we can pay attention to who we are in conversation with and who is calling the shots.

Is it the voice of fear, doubt, or anxiety (the inner-critic—the judge’s boss)? Or is it the voice of wisdom, courage, strength, and non-attachment, and of course curiosity (the inner-leader)?

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We can easily tell the difference by how each makes us feel. The inner-critic depletes and slows us down, putting roadblocks in the way. The inner-leader energizes and a natural rhythm develops.

It’s all about who we spend time with. If we wish to exercise, we will seek out our friends who go to the gym or hike. If we want to lose some weight, we will opt to eat dinner with someone who prefers a healthy spot over fast food.

After getting curious, we can honor what our curiosity prompts us to do. The spark can do its job and a fire starts to glow when commitment enters. Our childhood selves were fully committed to being creative. That level of commitment is still something we are very capable of exercising!!

Again, we need to let go of the judge. We can ask ourselves, what do we want to commit to—negativity that depletes our creative energy, depth, and output, or the understanding that our thoughts and attitudes matter and that right thoughts and attitudes are the sparks that really let our creativity come alive?

Learn to Recall Your Childhood Self

To get in touch with that unabashedly committed childhood self, recall your childhood self. If you have a picture, pull one out. Keep it around so you can remember to activate that innate creative nature that was prominent then and wants to be prominent now and always.

Soak in the essence of that being. Commit to their commitment to brave and dogged trial and error because it is yours as well. You are that person.

Remember how tenacious you were when you wanted to build that sandcastle. You kept at it as the waves came in. You built with fury or reconfigured the walls. Also, remember that there was a willingness to fail since you were as invested in the process as well as the outcome—but less with the outcome. You were willing to experiment and start again. There was vitality—the main lifeline of your creative energy—instead of a rigid attachment.

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When you notice you are in conversation with your inner-critic or being held back by it, simply acknowledge, name it, and then switch to your inner-leader by taking a few good deep belly breaths, rubbing two fingertips together, or listening to ambient sounds in the background.

Physical movements shift our negative thoughts over to the positive domain of the inner-leader. As our judge continues to sit on the sidelines, our ability to quiet the inner-critic becomes stronger. We taste freedom. A simple taste emboldens us to say no again to the judge and yes to what makes our hearts and spirits sing—our creativity.

We begin to spark creativity to the point it no longer needs to be invited to play. It becomes our regular playmate—the younger sibling or the kid next door ready to have some fun, maybe even make some mischief by shaking things up.

When we align with our inner-leader and think and act from its promptings, creativity flows up and out with ease, as it needs to!

Letting those initial sparks generate a creativity fire that keeps burning is something we can all do! That’s the inside job.

2. Listen to Your Inner Leaders of Creative Energy

If we listen, our inner-leaders will let us know just what we need to set-up and do in our physical world to maximize that gorgeous, hungry creativity we now have flowing freely in us.

The seed has been unlocked! So, now what?

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To enable our creative energy to take its form and place outside of us, there needs to be spaciousness! Spaciousness in our physical worlds impacts our internal one. It lets the voice of the inner-leader be heard. It lets creativity have room to be sparked and acted upon.

With a little discipline, we can easily create spaciousness in our daily lives—spaciousness that will spark our creativity and let it take shape.

So, no matter who you are and what conditions help your creativity thrive, check-out these easy-to-implement basic suggestions:

  • Reduce or eliminate multi-tasking.
  • Say yes to what matters and what aligns with your big values and goals.
  • Say no to all else.
  • Say no again.
  • Schedule time in your calendar as you do with other things in your life to just be, to ponder, to let ideas percolate, and to create.
  • Spend time doing the things that bring out your creative energy. It could be walking, singing, or simply looking out the window.
  • Meditate.
  • Breathe—long breaths in and long breaths out through the nose.
  • Invite your body and heart into your experiences so your mind is a part of you and not all of you.
  • Try a new thing to spark your creativity. If you spend time running, try a different route. If running feels stale, cruise around a museum, or go for a bike ride.
  • Play a game. Indoors out or outside. Think of what makes you happy that you haven’t done in a while. Is it a physical game like badminton or cards? Maybe it’s storytelling? Play is creative, and it sparks the creative energy, too.
  • Spend time in the places that bring out your creativity. What spot in your home could be your spot for entering into that mode? Do you need to get out? Maybe a park bench is the right spot, with a book of poetry, or even nothing at all.
  • Spend time in nature. Nature brings us to a place of calm and awe and through that our creativity is easily sparked.

Final Thoughts

These are all habits—habits of mind and habits of doing. Experiment with what works for you. Have fun. If you give even 50% to altering your thoughts and actions, then you will begin to spark your creativity. It takes a lot of curiosity and commitment, but it can definitely be done.

Our innate creative energy is a deep source of all that we seek—joy, connection, renewal. It deserves and looks forward to the changes you will make that will let sparks fly and ignite!

More Tips to Spark Your Creative Energy

Featured photo credit: Kelly Sikkema via unsplash.com

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