Advertising
Advertising

If You Want to Be Successful at Work, Polish Your Communication Skills First

If You Want to Be Successful at Work, Polish Your Communication Skills First

Most of us spend the majority of our day communicating with people at work, but we rarely stop and think about whether or not we’re actually good at communication.

With any other skill, you’d be constantly looking for ways to grow and develop.

Advertising

So why not communication?

It’s been shown that businesses with effective communication are 50% more likely to have lower employee turnover [1]. Good communication skills also make work more enjoyable, reduce the risk of projects going wrong, and reduce workplace conflicts.

Advertising

It takes hard work and dedication to learn to communicate well. Start with the essential workplace communication skills below. We’ll talk about

  • How to manage conflict
  • How to listen better
  • How to deal with cultural differences
  • How to receive criticism
  • How to give helpful feedback

How to manage conflict

Managing conflict at work is all about staying calm, listening carefully to everyone’s point of view, and being as understanding as possible [2]. Next time you’re hit with a difficult conflict at work, try the following steps:

Advertising

  • Stay calm. If possible, take a short break from the conflict and do something relaxing/fun, like meditating, reading or taking a short walk. You’ll be better able to deal with the issue when you’re not angry or annoyed.
  • Listen. Give everyone involved in the conflict a chance to state their case. Use active listening techniques, like repeating part of what somebody says back to them, to show that you’re fully engaged.
  • Be understanding. Show that you can empathise with your coworkers. Instead of saying, “Why wasn’t the report finished on time?”, say something like, “I understand that you’ve had a lot on your plate and might be struggling.”
  • Never make it personal. Instead of saying, “You’re always late to meetings!”, say, “It’s really important that we start the meeting on time.”
  • Find a solution together. By getting everyone involved in working out a solution, nobody will feel they’ve been treated unfairly. Once the issue is worked out, do something positive together, like having a coffee or watching a funny video. It’s always best to end on a positive note.

How to listen better

Active listening in the workplace is really important. Try the following techniques to ensure you don’t appear bored or disinterested when talking to others [3].

  • Make eye contact and smile. Staring off into space is a big no-no.
  • Check your posture. Face towards the person you’re speaking to, maybe leaning forward slightly or turning your head to one side.
  • Ask questions. This shows that you’re actively engaged and thinking deeply about what’s being said to you.
  • Repeat or summarize information. This reassures the listener that you’re paying attention and understanding fully.

How to deal with cultural differences

Having a diverse range of employees can be really good for a company, but can also cause issues. You might find that members of the team have different ideas about what’s acceptable and what’s not. Head off any potential problems by keeping communication open, emphasising the positives of having a team made up of so many unique individuals, and catering to the cultural needs of every employee.

Advertising

How to receive criticism

Receiving criticism can be really tough, especially when you’ve worked hard on a project. Make the process easier by following these steps.

  • Remember that it’s nothing personal. Even the most successful people make mistakes, and this is how we grow and improve.
  • Focus on constructive criticism. If you receive a comment that doesn’t help you to improve, ignore it. Focus on criticism that actually helps you.
  • Make a plan. Break down what you need to do to improve into small, simple steps. That might mean rewriting the report one section at a time, taking a course to improve your skills, or asking for more support at work.

How to give helpful feedback

Giving feedback sometimes feels as hard as receiving it – nobody wants to hurt a coworkers feelings. When giving feedback be clear and concise – get to the point, rather than skirting around the issue. Make comments with the intention of helping your coworker, rather than insulting them. Instead of saying, “Your formatting is all wrong,” say, “This would look even better with the correct formatting.” Avoiding words like ‘you’ makes your coworker feel less attacked.

Good communication skills are essential regardless of where you work. Start learning now and you’ll be in for a much easier and more enjoyable career.

Reference

More by this author

Eloise Best

Eloise is an everyday health expert and runs My Vegan Supermarket, a vegan blog and database of supermarket products.

Why We Lose Motivation Once in a While and How to Fix It 4 Simple Ways to Make Boring Work Become Interesting The One Rule to Keep Every Conversation Going Naturally Sorry, These Phrases in Conversations Do Not Make You Funny, but Boring See How You Don’t Have To Start Your Weight Loss Journey Sweaty!

Trending in Productivity

1 10 Good Habits To Have in Life To Be More Successful 2 30 Essential Core Values for Living the Life You Want 3 What Is Creativity? We All Have It, and Need It 4 How to Set Long Term Goals and Reach Success 5 Easily Distracted? Here’s How to Regain Your Focus

Read Next

Advertising
Advertising
Advertising

Last Updated on January 24, 2020

10 Good Habits To Have in Life To Be More Successful

10 Good Habits To Have in Life To Be More Successful

Habits are behaviors and patterns that you showcase by default. They enable you to carry out crucial activities like taking a shower, brushing your teeth, getting prepared for work.

Interestingly, you follow this routine every day without considering them. Your unconscious habits create room for your brain to perform more advanced activities like problem-solving and choosing what book to read.

Everyone has habits, and several of those habits are activated every day. I would classify them into three groups:

  • The first category includes the habits that you hardly notice as they have become a major part of your life- such as brushing teeth or wearing clothes.
  • The second category comprises good habits to have to be more successful-like eating healthily, exercising your body and reading books.
  • The last group consists of those habits that are harmful-like procrastinating, smoking or overeating.

Habits are fundamental to becoming successful in life — or probably ending up a failure. Yet, as significant as habits are, some lack the knowledge of their capabilities.

Habits are default activities that you engage in without giving an afterthought. They are automatic behavioral or mental activities. They help you carry out some actions without exerting too much energy. They simplify your life.

Several people aspire to break bad habits. For instance, some people diet to stop overeating. They exercise to reduce obesity. Habits can hinder or impact your performance and productivity.

That’s why I would share 10 good habits to have to be more successful in life.

1. Begin Your Day with Meditation

I recommend mindful meditation early in the morning. This practice helps you to be in the present moment. Consequently, it enables you to be mindful of challenging situations during the day.

Different stressors may trigger as you go through the day; meditation helps you to remain calm before taking on the challenges.

Personally, it helps me to devise strategies and think about ideas. Meditation is a good habit to have if you want to be connected to what’s significant in your life.

Advertising

2. Be Grateful for What You Have

Sometimes, you waste time thinking of what’s not enough. You become immersed in those daunting challenges. However, challenges justify the presence of hope. When you have life, you have expectations. You will be free from challenges when you are six feet under. The only strategy you have to stop focusing on your problems is to focus on what you have.

Gratitude is a time-tested pathway to success, health, and happiness. It redirects your focus to what you have from what you lack. Here’s what James Clear does every day,[1]

“I say one thing I’m grateful for each day when I sit down to eat dinner.”

3. Smile

Can you pause and smile before you continue reading this?

Now here is what just happened based on research conducted by the Association for Psychological Science; you set a pace for living a happier life when you smile. A genuine smile or what’s called a Duchenne smile is a good habit to have if you want to find spiritual, emotional and mental peace of mind.[2]

Smiling induces the release of molecules that function towards fighting stress. The physiological state of your body determines the state of your mind. When you slouch or frown, your mind takes cues relating to unhappiness and depression. But, once you adjust yourself by putting up a smile, you begin to feel a new level of excitement and vibrancy.

Can you smile again?

4. Start Your Day with a Healthy Breakfast

Starting your day with a healthy breakfast is a good habit to have and forms a crucial part of your life. Nevertheless, about 31 million Americans skip their breakfast each day.[3]

If you are fed up hearing that breakfast is a crucial component of your day, you are only fighting the truth. If you want to become more successful, you need to ‘break your fast’ with healthy foods every morning.

This habit is not difficult to form if you usually rush out the door every single morning. You can wake up earlier to fix yourself a meal so you don’t break down during the day.

Advertising

Get inspired by these 20 Healthy Breakfast Choices That Will Save You Time.

5. Exercise Daily

One of the good habits to have is to exercise your body and muscles every day. You don’t have to run a marathon or lift a weight. You only need to engage in less strenuous activities that oxygenate your blood and inject endorphins in your body.

Jack Dorsey, the CEO of Twitter, classified exercise as a good habit to maximize his already jam-packed schedule.[4] He said,

‘I wake up by 5, meditate for 30 minutes, seven-minute workout times three, make coffee, and check-in.’

He said on Product Hunt that he follows this routine every day as it gives him a steady-state that empowers him to be more productive.

6. Manage Your Time as You Manage Your Finance

Another good habit is the act of managing your time effectively. This goes a long way to impact your achievement.

Time management is what separates the successful from the rest of the world as we all possess the same amount of time. How you leverage time determines your potential to succeed in life.

So how do you manage your time effectively?

Here’s Jack Dorsey’s recommendation in one of the Techonomy events;

“I accomplish effective time management by theming my days and practicing self-discipline. These themes help me handle distractions and interactions. If a request or task does not align with the theme for that day, I don’t do it. This sets a cadence for everyone in the company to deliver and evaluate their progress”.

And this is Dorsey’s weekly theme:[5]

  • Monday – Management
  • Tuesdays – Product
  • Wednesday – Marketing and growth
  • Thursdays – Developers and partnerships
  • Fridays – Culture and recruiting
  • Saturdays – Taking off
  • Sundays – Reflection, feedback, strategy, and preparing for Monday

No wonder he was able to run two companies when others were struggling with one job.

7. Set Daily Goals with Intentions

Everyone has goals. It may relate to business or personal life. The truth is, we’re all tending towards a particular direction or another. Nevertheless, while long-term goals can offer you direction, it’s your daily goals that you establish that help you develop short-term goals that are essential for your success.

Long-term goals may not give you the motivation you need to keep on. But when you implement your short-term milestones daily, you become fired up, and you can overcome the challenges that come with taking on bigger tasks.

Here’s the main truth:Successful people don’t set goals without establishing their intentions. According to Jennifer Cohen of Forbes,[6]

“What helps you to achieve your desired expectation is ensuring intentions accompany your daily goals.”

Be intentional about your daily goals!

8. Seek Inspiration

It is usually difficult to be inspired for a considerable length of time. Sometimes, you become discouraged and feel like giving up on your goals when things are not working out as intended.

A practical approach to stay on top of the situation is to inspire yourself each day. When you wake up in the morning after meditation, watch some motivational videos, and let the story of great leaders inspire you.

Establish what Anthony Robbins called the ‘hour of power.’ Determine how many minutes you spend but make it count. Inspiration is the fuel for achievement because when you can conceive it in your mind, you can accomplish it.

Advertising

Michal Solowow, an investor and the founder of Mitex, a construction company puts it this way,[7]

“The problems I encounter in everyday life motivates me to find solutions. This is a self-propelling mechanism. becoming a billionaire was never a motivating factor.”

9. Save Steadily, Invest with All Prudence

I can exhaust the good habits to have without talking about saving and investing. Most times, you overlook the significance of saving for the future when you are living in your present moment. According to CNBC, a $1000 emergency will propel several Americans into debt.[8]

However, it is not enough to save, and you must invest your fund and be wise with it. If you pay attention to this now, you will set yourself for a life of success in the future. Ensure you save at least six months in your emergency account so you can be prepared for any future emergency.

10. Budget and Track Your Spendings

Benjamin Franklin warned of taking the precaution of little expenses. He said,

“A small leak sinks a great ship.”

It is easy to discard little expenses, but the truth is they always add up. This happens when you fail to budget.

Budgeting is a good habit to have, which can impact your financial life significantly. The money you spend on extravagant lifestyles can be saved and invested in your future.

The Bottom Line

Endeavor to cultivate these good habits to have to become more successful as you journey through life. The quicker you cultivate them, the faster you achieve your goals.

More About Habits

Featured photo credit: Andrijana Bozic via unsplash.com

Advertising

Reference

Read Next