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The Skill That Most People Don’t Have: Active Listening

The Skill That Most People Don’t Have: Active Listening

Active listening is an active process, it is not just simply giving attention to the speakers, but also to show the verbal and non-verbal signs at the same time to let people know you are really digesting what they are saying.

Video Summary

Most people are not really listening

The average person talks at about 225 words per minute, but we can listen at up to 500 words per minute.[1] So our minds are filling in those other 275 words. This shows that we easily succumb to distraction and that efforts are necessary when we want to actively listen to the speakers.

Another reason is hinted by our egocentric self. We love being the spotlight and the centre of conversation, and talking can help us to achieve that! That’s why we tend to listen more than we speak.

How active listening skills make you look much smarter

When you’re actively listening, you’ll make constant feedback. This would make your colleagues and boss think that you’re smart enough to give immediate response and contributing a lot.

How active listening skills make you a charismatic person

“The irony of being a good conversationalist is that talking isn’t the most important piece; listening is what makes you memorable.”

The essence of being a good communicator is your role played in LISTENING, not talking. Imagine that when you come to a friend and talk about a issue that troubles he/she recently, what you are seeking for is a pair of empathetic ears, and an embracing heart. You are not really trying to ask for another person to solve the problem, you just want the other to listen and UNDERSTAND. So, when you actively listen to him/her, you can better understand the person’s situation by detecting his/her emotional changes, the way he/she speaks, and so you can make thoughtful comments to him/her.

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Here’re some useful ways to become an more active listener!

Active listening skills: verbal signs

Paraphrase and make a brief summary

After listening, you can make a short response by briefly summarising the content. When you paraphrase, it can also help your understand what the conversation really means by having you to present the same thing in a different way. Meanwhile, your speaker can also get a chance to clarify when he/she finds something is mis-understood.

Ask questions to show your interest or to clarify

By raising questions, your speaker will think that they are being given attention to and that you are really listening to them. You can show your interest in that topics by asking for more details.

For example, when your boss comes to you in the morning and assign you with a bunch of tasks, and say that every task is highly important and deadline are all hitting very soon. But throughout his conversation, you can notice some particular tasks that he places an emphasis on. So, when your boss have done his talking, you can ask “So it looks like that A and B takes more time and are the focus of the company’s current strategies. So, should I first work on these two projects first?”. And then your boss will be amazed that you really”get” him and know his point, so he will think that YOU are a worker that really understand him and think you two share similar thoughts, so he will like you more and develop a closer relationship!

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Active listening skills: non verbal signs

Make appropriate eye contact

Having eye contact with your speaker is natural and encouraging to the speaker. It shows that you are really listening and trying to understand the content.

But pay attention to your way of looking at others, make sure it is gentle, not too firm and intimidating. Also, be aware of the duration of each eye contact because shy speakers may find themselves feeling embarrassed.

Keep your posture open and welcoming

An open and welcoming gesture can really help the speaker to communicate better. For example, by leaning forward, resting your head on one your hand can show that you are actively listening and welcome the speaker the speak more!

Nod and smile

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Nodding and smiling while you listen are also very positive and affirming signs to the speaker. You show that you are agreeing with what he/she said and everyone LOVES being agreed on. Also, you show that you like the content as well, not hating it!

For example, when your colleague has her presentation on her approach to the problem displayed. When you nod and smile when you find yourself agreeing with her point, that can be really affirming signs to her, and she LOVES it. That assuring actions instantly reduce her fear and feel more confident to continue her point. Your active listening is especially more empowering when most people in the meeting are looking bored and crossing their arms!

One little trick: mimic the body language of the speaker

A little trick of doing the non-verbal communication is that you can simply MIMICK the body language of your speaker! This trick is especially helpful when your speaker talk about an emotional incident. This will make them feel that you really empathize with them.

Want to learn more about active listening skills and be an effective communicator?

3 books we highly recommend:

The Lost Art of Listening, by Michael P. Nichols PhD

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This practical books shares some insights on how to become a better listener, as well as to communicate your idea more effectively. Michael vividly guides you by giving examples of real life situation, easy- to-grasp techniques and practical exercise that you can work on at home.

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone, by Mark Goulston M.D.

This book particularly suits those who work in the business field. This former business coach shares insights on the art of persuading people, and the key role of listening played in that. It emphasises on how effective listening helps you show show your empathy, and so bridges the gap and break the walls between you and your resistant-looking clients.

Power Questions: Build Relationships, Win New Business, and Influence Others, by Andrew Sobel

This absorbing book has its focus on the skills of asking questions. It highlights the powerful impact of an inquisitive and provoking question by sharing the real conversations made by 35 CEO, billionaires and friends. It also thoughtfully provides more than 200 questions that readers can apply when facing challenges at work.

Reference

More by this author

Lilian Tang

Traveller, food lover (especailly sushi!)

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Last Updated on October 5, 2020

How to Quit Your Boring Life and Start Living an Interesting One

How to Quit Your Boring Life and Start Living an Interesting One

We are given life with many opportunities to make it everything we want it to be and more. If you find that you’ve slipped into living a boring life, it’s time to take a hard look at what you’ve been doing and what you can start doing now to make it more interesting.

Maybe you’ve been doing the same thing and living the same life for too long, or maybe your daily routine is limiting your growth and happiness. Whatever your reason is, the following list can definitely make any day or life more interesting. Some of them are silly, while some are more meaningful, so hopefully just reading the list makes your life less boring and sparks your creativity.

Let’s dive in the list to quit your boring life and start living an interesting (and meaningful) one!

1. Channel Your 7-Year-Old Self

Imagine being a young child. Life was never boring, was it? That’s because children harness every ounce of creativity they have in order to try new things.

What would your 7-year-old self want to do in this moment? Maybe they’d pick up a paintbrush and try to paint the landscape around them. May they would go outside and build something with random materials around the yard. Maybe they would raid the fridge and put together a dish they’ve never seen before.

Just because you’re a grown-up doesn’t mean any of this stuff will be less enjoyable than you remember it. Give yourself permission to play and use your creativity to its fullest.

2. Go Play With Kids

Speaking of little kids, if you have your own (or a niece or nephew), go play with them!

Kids are absolutely hilarious, so it’s simply impossible to be bored when you’re around them. They also keep things so simple, and we can really stand to be reminded of this and stop allowing ourselves to get bogged down in boring details.

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3. Play Cell Phone Roulette

You’ll need at least one buddy for this, but this is a great way to avoid a boring life. Scroll through the contacts in your phone, stop on a random one, and (if it feels right) call the person.

You could spark an incredible catch-up session or, at the very least, remind someone that you’re thinking of them. Neither are boring.

4. Fill out a Pack of Thank-You Cards

This is a great part of a gratitude practice. We often forget to thank the people who do things for us, especially if we have come to expect those things. For example, have you ever thought about thanking your mom for that weekly phone call? Or thanking your sister for always sending you a homemade gift on your birthday?

Take time to think of at least 5 people you would like to say thank you to and write out a card. You could even write them out for random people in your neighborhood, like the local librarian, a teacher at your child’s school, or the accountant at your bank.

Anyone and everyone appreciates being thanked for their efforts.

5. Sign up for a Class

Nowadays, there are classes for everything. To make it as interesting as possible, try finding one that you wouldn’t normally consider doing, like salsa lessons, improv, or boxing.

Otherwise, try to find a course on something you’ve always wanted to learn, like pottery, photography, or a foreign language course.

What’s good about joining an interest class is that you will also meet new people, which will add even more interest to your life!

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6. Talk to Your Grandparents About Their Lives

We often underestimate how interesting the elderly are. You can rest assured that any elderly person you talk to will not have had a boring life! Take some time to talk to them and hear their interesting stories. You may even find that this motivates you to go out and find your own interesting experiences.

7. Get up on Stage at an Open Mic Night

Whether you’re funny or not, get up on stage. If you’re not into comedy, find an open mic that focuses on reading poetry or short stories and bring your own. These groups tend to be incredibly supportive for anyone who is willing to be brave enough to get up and try.

8. Do Something for Someone Else

Showing kindness automatically makes you feel good, but doing these small acts will also help to ensure that you don’t have a boring life. Try doing one or two things each week that are outside your normal routine.

For example, you could make a batch of cookies for the mailperson or help your elderly neighbor organize one of their rooms. There are a million ways to show kindness to those around you. Tap into your creativity and find your own or use some of the ideas from the image below[1].

Do random acts of kindness to avoid living a boring life.

    9. Start a DIY Project in Your Home

    If you have your own place, there is always a project that needs to get done. Many people simply pay for someone else to do it in order to avoid the hassle, but taking on a DIY project can make a boring life much more interesting.

    It doesn’t have to be super complicated. Maybe you repaint an old vase or build a spice shelf out of used pallets.

    If you need ideas, you can also check out these 30 Awesome DIY Projects that You’ve Never Heard of.

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    10. Plan a Weekend Trip or an All-Out Vacation

    This will give you something to look forward to. One study actually found that most travelers are happiest before a vacation[2]. Therefore, simply planning a trip will boost your mood, even if you can’t actually take the vacation right now.

    Even if you don’t have the time or money to go on a vacation, plan for a staycation, which is also fun and relaxing!

    11. Go People Watching

    Find a bench in a crowded area (centers of transportation like airports, bus stops, and train stations are great for this!) and just observe[3].

    People are infinitely interesting. Try to imagine what their lives are like, what they’re thinking, or where they’re going. You’ll never know if you’re right, but it will give you something to focus on and also help you practice empathy.

    12. Eat Something You’ve Never Eaten Before

    You can try that new Moroccan restaurant down the street and pick the most interesting dish on the menu. Or, you can raid your own fridge and throw together a dish you’ve never made before.

    If you’re up for a trip to the grocery store, try picking up a new fruit or veggie from the produce section. You may find a new food that you love!

    13. Dance

    You can get your friends together for a night on the town or just pull up a video on YouTube and bust a move from your own living room.

    If you’re feeling extra brave, you can even dance in public or join a flash mob.

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    14. Pick up a Book and Start Reading

    Reading a good book can keep you occupied for hours. It will also transport you to a life that isn’t your own, and one that likely will be the opposite of a boring life. You’ll be amazed by what you can learn from those pages.

    Pick on of these inspirational books to start reading: 10 Best Inspirational Books That Can Change Your Life

    15. Spend Some Time With People You Care About

    Facebook stalking doesn’t count as real social interaction. Call up a friend you haven’t seen in a while, or bring a coffee over to your parent’s place and catch up. They’ll appreciate the gesture, and you’ll avoid boredom.

    16. Check out a Museum You’ve Never Been to

    Some people are bored by museums, so if that’s you, skip to the next one. However, if you love art, history, or culture, this one is for you!

    17. Write a List of Things You Desire and Truly Want

    This is a great way to help you figure out the real reason why you’re feeling bored about your life. Maybe you haven’t really done things that you truly enjoy? Maybe what you’ve wanted to do all the time has been left behind?

    Think about the list of things you really want to do, and ask yourself why you aren’t doing these things (yet). Then, start taking your first step to make it happen.

    Now, go make your life interesting and live your dream life!

    More on How to Quit a Boring Life

    Featured photo credit: Alex Alvarez via unsplash.com

    Reference

    [1] FECAVA: Random Acts of Kindness
    [2] Applied Research in Quality of Life: Vacationers Happier, but Most not Happier After a Holiday
    [3] Psychology Today: The Expert’s Guide to People Watching

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