Advertising
Advertising

Published on January 14, 2020

9 Effective Team Management Strategies

9 Effective Team Management Strategies

So, you’ve been promoted to manager and now you are responsible for a team. Whereas before, you only had to worry about your own work, you are now in charge of an entire project, and every aspect of it as well.

It can seem an overwhelming task, but there are some effective team management strategies that you can employ to make your life easier.

So what exactly is “team management”? For our purposes, we can define it as:

Team management is the ability to organize and coordinate a group of individuals in order to achieve a desired outcome, goal or task.

In the traditional business model, organizations were typically set up in a hierarchy with each person in the organization having a well-defined role and set of responsibilities. In today’s world, organizations are becoming much flatter, with more of an emphasis on cross-functional and cooperative problem solving.

This change in organizational structure also has an impact on team management, management techniques and management strategies. It has become less and less acceptable to this new generation in the workforce to answer to and follow an authoritarian leader. Today’s leader is much more likely to be viewed as a “facilitator” than a traditional team leader.

So, with this new reality in mind, here are 9 effective team management strategies for today’s corporate culture.

1. Establishing and Maintaining Trust

That trust is essential to effective team management should come as a surprise to no one.

Trust is an essential component to any relationship personal or professional. In a group setting, it’s important that the individual members have trust in the leader. Trust to do the right thing, deliver what was promised and to support the individuals on the team.

You can build trust a number of ways including, acknowledging a job well done and pitching in to help when team members struggle.

Similarly as a team leader, you need to be able to trust in the team for much of the same reasons. That they will deliver work on time and in a professional manner. That they share the same goals of both the team and organization and that they will do the “right thing” by the team.

Now, there’s one more aspect of trust that important for team management, and that’s trust between team members.

Advertising

In order for any team to be effective, the members need to have trust in one another to:

  • Deliver on promises
  • Put the needs of the team first
  • Understand how their individual actions affect the team as a whole
  • Be able to count on one another to help each other out

It can take some time to establish trust and the bonds that accompany it. But there are some things you can do to promote it:

  • Be tolerant of mistakes. They are bound to happen especially if people are new to the team. Providing an atmosphere that allows team members to admit mistakes without fear of retribution encourages open communication.
  • Encourage open communication. Being tolerant of mistakes is a good start however, it takes more than that. Actively seek out input from your team members. Have weekly brainstorming sessions that are completely non-judgmental. Utilize team building exercises.
  • Be flexible. Lose the mindset that says we do it this way because we’ve always done it this way. If someone comes up with a better solution and you’re receptive, it will encourage others to come up with better solutions too.
  • Be transparent. Nothing kills trust like keeping secrets.

2. Develop Relationships

One of the often-overlooked team management strategies is to develop relationships with those you manage. It’s just a fact of life that people do a better job and work harder for people they like.

Now, we’re not saying that you have to invite them to your house for Sunday dinner. But a beer after work, a lunch or a pizza party where you get to know your team members better is a good start.

And again, this is another area where you want to encourage your team members to develop relationships with one another. Try scheduling team building exercises on a weekly or monthly basis (note: schedule these during work hours, they are work related). Bowling and dart leagues are good too. Really, almost any cooperative team activity can strengthen relationships.

3. Use Team Management Apps and Tools

I recommend using these in any team setting, but they can be especially helpful for “virtual teams” where members are working from remote locations.

Basically, a team management tool is a platform open to everyone on the team.[1] Each member of the team is assigned their task, the progress of which can be followed and monitored. This allows for the team to know exactly where the project stands at any given moment. It’s very useful in pinpointing exactly where problems and bottlenecks are occurring in the system so that corrective action can be taken quickly.

They are also a good way for team members to coordinate their work with one another. If Sally is waiting for John to finish his project but sees that it’s still two weeks out, she can switch her focus, help out with the delay or be assigned a new task.

As you can see, when used properly team management tools can contribute to intergroup communication as well as improve efficiencies.

Get inspired by these 5 Project Management Tools to Get Your Team on Track

4. Know How to Retain Your Best Employees

Certainly, money is a motivating factor, but it’s not nearly as high on the list as you may believe, in fact:[2]

Studies have shown that 89 percent of bosses believe employees quit because they want more money. As much as any boss would love this statistic to be true (because it basically pardons any manager from wrongdoing) it’s simply not true. Only 12 percent of employees actually leave an organization for more money.

Moreover:[3]

79 percent of people who quit their jobs cite ‘lack of appreciation’ as their reason for leaving. As the saying goes, people don’t leave companies. They leave bosses.

So, what can we take away from these studies?

First, while no one would argue that money isn’t a factor, it’s not nearly as important as most people think. For most employees and team members, having a positive work environment is much more important.

So, start by creating a supportive atmosphere that encourages participation and rewards initiative. This will go a long way towards employee retention.

5. Know Your Role as a Leader

Good team management strategy requires that you know your role as a leader.

The role of a leader is, by nature dynamic, it changes both situationally and over time. In simple terms, know when to lead and when to step back.

Micromanaging is a nightmare for talented and motivated employees. A large part of job satisfaction is tied into the employee’s “ownership” of their work. Micromanaging stifles creativity and strips ownership from the team member.

Now, that’s not to say that you shouldn’t intervene when problems arise. After all, one of the advantages of the above mentioned team management software is the ability spot issues early before they become major problems.

So, when is it appropriate to step into a situation and when is it okay to leave it alone? While there is no hard and fast rule, a good plan of action is to:

  1. Inquire – Note, that I didn’t say intervene. The first step is to inquire with the team member to get a better understanding of the nature of the problem. Is it a personal issue, a training issue, too much on their plate?
  2. Evaluate – Is this a problem that will get worse without intervention? Is it a temporary hiccup?
  3. Decide on an action – Will shifting a portion of the workload to another team member help? How about letting them take a personal day for issues at home? Or, maybe no action is required which is still an action.
  4. Monitor – What effect did your decision have on the issue and adjust accordingly.

6. Take Advantage of Other People’s Knowledge and Skill Sets

A good team management strategy is always to use people’s skills and abilities as efficiently as possible. And as a leader, you need to recognize that you aren’t fully aware of everyone’s knowledge base.

The whole point of having a team is to take advantage of the different skill sets each team member has. While this may seem obvious, what many managers forget is that people’s expertise and skill sets can overlap.

Advertising

For example, when my team set up my latest online product, it didn’t do so well. So, I got everyone in a room to discuss it. As it turned out, it was my mistake. I had let my marketing team set the price points for the product and its various upsells and downsells. My marketing team had never dealt with this type of product before, but the team who built the product had done it many times. It was the programmers who pointed out that the pricing structure was all wrong.

Long story short, we changed the pricing structure and it’s now one of our best-selling products.

So, the moral of the story is that while people do have expertise in a field, don’t discount the fact that their experiences can give them insights that bleed over into other areas.

7. Define Roles Within the Team

We’re not talking job responsibilities like programming, marketing and development. We’re talking about defining roles within the team.

Everyone in a team has a different personality. Some are always “chipper” and are good for morale and rallying the troops. Others are good at keeping things organized and coordinated. Some people have good communication skills while others don’t.

Some roles within the team can include:

  • Champion – someone who enjoys promoting ideas, rallying the group, and driving change.
  • Creator – someone who enjoys generating ideas, designing solutions, and tackling creative challenges.
  • Implementer – someone who is adept at taking charge of the daily work activities and administrative tasks.
  • Facilitator – someone who does well managing relationships, both within the team and externally; they are the glue that holds everything together.[4]

Using each person’s unique personality traits will foster cohesiveness and synergy within the team.

8. Set the Example

All the team management strategies in the world are useless unless you set the example.

It seems so obvious that you need to “practice what you preach”, but I’ve seen too many examples of leaders with the attitude of “do what I say, not what I do”.

It doesn’t work for the parent who tells a child not to smoke when they do. And it doesn’t work for a leader who expects others to work late when they don’t.

Leaders also need to show the integrity that they want the team to have. Start by admitting your mistakes when you’re wrong. When interacting with team members, do so with professionalism, dignity and respect.

In short, be the type of team leader who’s worthy of having followers.

Advertising

9. Provide and Take Feedback

Feedback can be hard, both for the giver and the receiver. But hard doesn’t mean it shouldn’t’ be done.

Feedback is an essential tool for everyone’s professional growth. It allows us to both focus on the areas we need to improve and helps us define our strengths.

So, why is giving or receiving feedback so difficult?

The answer lies in human nature.

For the one receiving the feedback, especially negative feedback, it can feel like a personal attack, and the natural reaction is to get defensive or put up a wall. Neither of which is very helpful for the team, individual and team leader.

For the person giving the feedback, it can be even worse. It’s tough to tell anyone that they need to change or improve. You run the risk of creating an emotional response or even worse, long term resentment that can hurt morale. This is how leaders start to justify attitudes like “it’s not so bad” or “it will get better” that hurt both team and professional growth.

But the real problem arises because the employee is not given a chance to improve. If the employee doesn’t have the chance to improve their performance, it will impact both the results of the team and their career. This is the definition of a failed leadership strategy.

So, we’ve established that both giving and receiving feedback is difficult but, there are some things you can do to make it easier.

  • Give them a heads up – “Gary, I’d like to talk with you about that project, would you get the file and meet me”. This lets them know what’s happening and gives them a chance to collect their thought.
  • Ask questions first – Avoid the urge to “get it over with” and start by asking questions like “How do you think it’s going, what issues do you see?” This lets them have a chance to give you their perspective.
  • Talk about the work, not the person – Telling someone that they have a bad attitude is a guaranteed way to have them shut down and get defensive. But, explaining that there’s a communication issue and here’s what we are going to do to solve it is much less personal.
  • Ask them to give you some feedback – This helps with the perceived power imbalance of the interaction, making it more of a two-way street. Ask them what you can do to make their job easier? What do they see as your weaknesses? Do they have any suggestions that they think would be helpful?

Want some more tips on how to give and take feedback effectively? These articles can help:

The Bottom Line

Managing a team is never an easy task, it’s an ever-changing dynamic that requires constant monitoring, revisions, re-adaptations and support.

Just like the engine in a car that requires constant oil to support the health and functionality of the entire system, having the effective team management strategies will keep your team running smoothly.

More Team Management Tips

Featured photo credit: Marvin Meyer via unsplash.com

Advertising

Reference

[1] Clockify: 20 best team management software
[2] Office Vibe: 10 Shocking Statistics About Disengaged Employees
[3] OC Tanner Learning Group White Paper: Performance Accelerated
[4] CaliperCorp: 10 Best Practices for Effective Team Building

More by this author

David Carpenter

Lifelong entrepreneur and business owner helping others to realize the American Dream of business ownership

How to Become an Entrepreneur (Advice from a Serial Entrepreneur) What Is Delegation and How Does It Enhance Team Management? How to Set Long Term Goals and Reach Success 10 Simple Yet Powerful Business Goals to Set This Year 20 Best Management Books That Will Make You a Great Leader

Trending in Leadership

1 What Is Delegation and How Does It Enhance Team Management? 2 How to Build Strategic Thinking Skills for Effective Leadership 3 10 Huge Differences Between a Boss And a Leader 4 What Leaders Can Learn from Amazon’s 14 Leadership Principles 5 10 Conflict Resolution Skills Every Manager Needs

Read Next

Advertising
Advertising
Advertising

Last Updated on August 10, 2020

15 Simple Things You Can Do To Turn Your Life Around

15 Simple Things You Can Do To Turn Your Life Around

Life can be difficult. It can seem like nothing goes your way and the world is against you. The world can be a very cruel and lonely place. But there are things that you can do to begin turning your life around.

Whether you’re in a job you hate, struggling with a loss, or just not on the path you expected, only you hold the key to turning your life around. Here are 15 simple things you can do to turn your life around.

1. Read Daily

Reading lets you escape to a different place within your mind. It can be relaxing and calming. And it helps stimulate brain activity and keeps you sharp.

Reading daily can help you spend time away from the problems of the day and allow you to escape into a world of endless possibilities. Changing your perspective can help you turn around your life, and reading is a great place to start.

Here’re some recommendations: 20 All-Time Best Motivational Books to Inspire You

Advertising

2. Put Your Goals in Writing

When thoughts are banging around in our heads, they can easily slip away. Walk from one room to another and you forget what you were doing!

Make sure your goals are concrete and written down. This will help you stay accountable to yourself and is the first step in completing your goal. By writing it on a piece of paper, you must put in the thought of how you should word it, what exactly you want to accomplish, and will make you consider if it’s truly worth it.

3. Prune Your Relationships

Too often, relationships can be destructive. This is often looked at through the scope of romantic relationships, but also consider life-long friends, family, and acquaintances. Are the people you spend time with bringing you down? Are they helping you achieve your goals or hindering? It can be difficult, but pruning your relationships can be the quickest catalyst in turning your life around.

4. Make New Friends

Don’t underestimate how a new person or group of friends in your life can change your outlook. Be open to meeting new people, both at work and in your personal life.

5. Get Healthy

When you feel great, good things seem to come your way. Working out helps you feel better about yourself and can help change your outlook on life. Eating right can help you have the energy to do more. Getting healthy can improve your entire outlook on life and help turn your life around.

Advertising

6. Start Saving

For many, financial struggle can weigh heavy and be the cause of many problems. Without a change of job or career, changing your financial situation will take time and effort. Start saving with each paycheck to help build toward your future. Even if it’s a small amount each check, consistency in saving can help you change your path in the future.

7. Start a Business

Working for others can be tough. You may be underemployed, under-utilized, and under-appreciated. Starting a business can help you take control of your financial future.

Understand that you don’t have to quit your current job to start a business. Find something you love and have skills at and do it in your free time. If you’re in creative services, freelance. If you’re great at carpentry, build tables to sell. If you are a talented painter or crafty, start an Etsy store.

You may find that your side passion business can turn into more. Or, if you have the opportunity and skills, take the plunge and go all in. Working for yourself is challenging, but a great opportunity to change your life.

Here’re some tips for you: How to Start a Small Business with Little to No Money

Advertising

8. Find Opportunities to Help Others

Helping others can change your outlook and help turn your life around. Changing the way you think about the world can play a part. But helping others can also open up doors you never had available. Being a good person can help you get out of a funk and can be the catalyst for change.

9. Learn a New Skill

When you have more skills, additional opportunities will be presented. If you’re tired of your blue collar job, take classes to learn computer skills. If you’re struggling to move up in your company, find a skill that makes you more valuable. And if you want financial freedom, learn a skill that can help you change your life. Knowledge is power.

10. Stop Watching TV

Watching TV can keep you distracted and take up a lot of time. Cutting out the time you spend watching TV and replacing it with more productive activities can help you accomplish more and stay focused.

11. Listen to Inspirational Content

You can learn much about yourself from others. Find inspirational and educational content that matches your needs and give it a listen. You may find that the advice from others in similar situations can give you the boost you need to change your life.

12. Stop Complaining

Negative thoughts and talk can turn people against you and make your outlook grim. Stop complaining so much and make the best out of your situation.

Advertising

13. Find or Rekindle Your Passion

Doing what you love can change your entire outlook on life. When you’re doing things you hate, you can be more stressed and make life much harder than it needs to be. Find things you’re passionate about and rekindle the love for what you enjoyed in the past. Doing what you love can turn your life around and make each day more rewarding.

14. Take a Vacation (or Staycation)

Sometimes, hitting the reset button is all it takes to improve your situation. Taking a vacation, or staycation, is a great way to get away from the stress of the daily grind and recharge your battery. A vacation can give you the perspective you need to change your life.

15. Re-evaluate Your Attitude

How you view the world will often reflect in how you treat yourself. Re-evaluate your attitude and ensure that you’re doing all you can to make the most out of every situation. A change in how you view your situation can often be the push that helps you change your life for the better.

More Tips to Help You Change Your Life

Featured photo credit: Conner Ching via unsplash.com

Read Next