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Last Updated on August 12, 2019

7 Most Important Communication Techniques to Master in the Workplace

7 Most Important Communication Techniques to Master in the Workplace

Communication in the workplace is critical to success. Success for you as an individual and success for the company. Teams work so much better with clear, consistent communication. Your ability to communicate well directly impacts your success, your teams success, and therefore the companies success.

In this article, we will take a look at why good communication is so critical in the workplace. We will then look at the 7 most important communication techniques in the workplace you need to know. You will be able to clearly see why having strong communication skills are a must have resource for your success at work.

With that, let’s examine why strong communication is so critical in the workplace.

Why Communication Is Critical in the Workplace

Being able to communicate well will help you in all areas of your work. You’ll be able to work more effectively with your coworkers, your bosses, and clients. Strong communication impacts your relationships with everyone you work with.

If you are a leader, it is vital that you are able to convey clear information to others on your team. You’ll be able to create a vision everyone can see. You can share goals that the entire group can get behind. A much better sense of team can be created by your ability to communicate. Conversely, you’ll be the captain of a rudderless ship if you don’t communicate well.

Clear communication is important in every area of our lives. From our workplace to our personal relationships. We can look at 3 areas of our work where communication is extremely important:

Communication in the Company

It cannot be understated how important clear communication from company leaders is. This is an area that is easy to spot if it’s a yes or a no.

Company leaders that convey a clear message about company goals, values, and culture are doing everyone a wonderful service. It gets everyone going in the same direction. As a company you’ll hire the kind of people who align with the company culture and values. Everybody knows what’s important.

Companies that have poor communication from leaders suffer because of it. People that work for the company don’t know what’s important. They tend to not know what the values of the companies are. Culture becomes something they aren’t able to tell anyone about because they don’t know.

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Are we trying to grow this year? By how much? What do we care about as a company? How are we staying ahead or at least on pace with our competitors? What are new developments in our industry? Hard to know these answers if you never hear it from the leaders.

Communication within Your Team

Almost everyone works with a team of some sort. Your team might be 2 or it might be in a group of 20. It doesn’t really matter, you have to be able to communicate.

Chances are you are all in one department so you are working towards a common goal. It might be an project getting ready to launch or recruiting for your company or the sales team. It’s vital to be able to clearly communicate with other members of your team about goals, processes, challenges, and camaraderie in general.

Communication with Your Boss

It is critical to be able to communicate clearly with your boss. Having a good rapport with your boss has so many advantages. It allows you to know what you need to do in order to be successful.

If you can’t communicate with your boss, you won’t be able to get the resources you need to do your job well. You’ve got to be able to have a clear picture of what your boss defines as success in your role. None of this happens without solid open dialogue with your boss.

Plus, let’s be real, it’s much more fun and engaging to work for a boss that you get along well with and have a strong working relationship.

7 Important Communication Techniques in the Workplace

Let’s take a look at some of the communication techniques that can super charge your success in the workplace.

1. Be Available

One of the easiest ways to have good communication at work is to simply be available. I’ve worked for bosses that were always available to talk to and willing to jump in and help. I’ve worked with fellow coworkers who always had a shut door to their office and took 4 days to return an email.

Guess which scenario creates the better working environment? Not too difficult to figure that one out.

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By simply being available you help create a comfortable atmosphere of communication in the workplace.

2. Be Friendly

Being friendly to the people you work with is another fairly easy way to have good communication skills at work. Having a positive attitude and caring about the folks you work with goes a long way.

When you have a friendly, engaging attitude, the people you work with will naturally flow towards you. They will see you as approachable and have an easy time opening up to you.

This type of communication leads to groups that work well together and enjoy being around each other. It helps to develop a good sense of team in the workplace.

3. Be a Good Listener

I’ve covered this in another article but it certainly bears repeating. Good communication isn’t just about conveying information. It’s also about being a good listener in order to fully understand what someone is saying.

When you have well developed listening skills, you are able to fully process what someone is saying. This is mission critical for working closely with someone.

You have to be able to get what they are saying and what they are communicating to you. When you fully understand someone, you are able to have good back and forth communication dialogue, and create a great sense of team and balance!

You can learn how to be a better listener in this guide: How to Practice Active Listening (A Step-By-Step Guide)

4. Be Clear

Sharing information clearly is one of the most important communication techniques in the workplace. Being clear is one of the 7Cs of communication — an essential framework to prevent miscommunication.

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I have worked with people who can talk for 30 minutes and I am more confused about the question I asked at the beginning than when they answered it.

I’m sure we all know someone who can generate a lot of words coming out of their mouth but really not say anything. Don’t be this person. All it does is hinder communication.

While it’s great to have small talk when you share important information, be very clear about it. Make the points that are needed and don’t build in a lot of fluff around it. Say what is needed in a clear manner. Add more information if needed. Clarity is key.

5. Be Aware of Non Verbal Communication

Remember, non verbal communication is just as important as verbal communication. Watch other people’s body language when you are interacting with them.

Things like crossed arms and frowns should be big signals that someone either doesn’t agree with you or doesn’t understand. It’s just as important to be aware of your own non verbal communication.

Look at other people in the eye when speaking to them. Have an open posture when someone is speaking to you. This reflects that you are open to what they are saying.

Watch yours and other people’s non verbal communication cues.

6. Be Open to Feedback

Think of this as being someone who is able to be coached. It’s incredibly important towards the beginning of your career but also throughout your career.

Everyone has a boss. Even if you are the president of a company, you have a boss – your customers. Be open to the feedback of your boss, colleagues, and customers. Many people have an issue with constructive criticism.

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I find this is the best way to learn about yourself and more importantly, improve yourself. If you aren’t willing to listen to feedback, you’ll never change how you are doing something which means you’ll never improve your results.

7. Be Open Minded

Think about this. If you aren’t open minded while having a conversation with someone, chances are you won’t be listening very well. You’ll be too busy formulating a response to think objectively about what is being said.

Having an open mind will allow you to have a strong dialogue with others that leads to working together to solve problems.

Final Thoughts

Strong communication skills are a wonderful skill to have in your arsenal. Great communication skills will help you in every phase of your life. This goes for all of your personal relationships as well as your work partnerships. You will be able to get more of what you want when you communicate well. The listening side of communication helps you understands others needs as well.

We’ve taken a look at the 7 most important communication techniques in the workplace you need to know. As you read through the list, see if you feel you could improve upon any of the techniques.

Challenge yourself to get better at one or a few of them, your work self will thank you!

More About Effective Communication

Featured photo credit: rawpixel via unsplash.com

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Mat Apodaca

On a mission to share about how communication in the workplace and personal relationships plays a large role in your happiness

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Last Updated on March 30, 2020

What Does Self-Conscious Mean? (And How to Stop Being It)

What Does Self-Conscious Mean? (And How to Stop Being It)

Have you ever walked into a room and felt like your nerves simply couldn’t handle it? Your heart beats fast, you start to sweat, and you feel like all eyes are on you (even if they’re really not). This is just one of the many ways that being self-conscious can rear its ugly head.

You may not even realize you’re self-conscious, and you may be wondering, “What does self-conscious mean?” That’s a good place to start.

This article will define self-consciousness, show how practically everyone has faced it at one point or another, and give you tips to avoid it.

What Does Self-Conscious Mean?

According to the Merriam-Webster dictionary, self-conscious is defined as “conscious of one’s own acts or states as belonging to or originating in oneself.”[1]

Not so bad, right? There’s another definition, though — one that speaks more to what you’re going through: “feeling uncomfortably conscious of oneself as an object of the observation of others.” For those of us who regularly deal with extreme self-consciousness, that second definition sounds about right.

There are many different ways self-consciousness can spring up. You may feel self-conscious around people you know, like your family members or closest friends. You may feel self-conscious at work, even though you spend hours every week around your co-workers. Or you may feel self-conscious when out in public and surrounded by strangers. However, you probably don’t feel self-conscious when you’re home alone.

How to Stop Being Too Self-Conscious

When you’re in the throes of self-consciousness, it’s nearly impossible to remember how to stop feeling that way. That’s why it’s so important to prepare ahead of time, when you’re feeling ready to tackle the problem instead of succumbing to it.

Here are a variety of ways to feel better about yourself and stop thinking about how others see you.

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1. Ask Yourself, “So What?”

One way to banish negative, self-conscious thoughts is to do just that: banish them.

The next time you walk into a room and feel your face getting red, think to yourself, “So what?” How much does it really matter if people don’t like how you look or act? What’s the worst that could happen?

Most of the time, you’ll find that you don’t have a good answer to this question. Then, you can immediately start assigning such thoughts less importance. With self-awareness, you can acknowledge that your negative thoughts are present and realize that you don’t agree with them.[2] They’re just thoughts, after all.

2. Be Honest

A lie that self-consciousness might tell is that there’s one way to act or feel. Honestly, though, everyone else is just figuring life out as well. There isn’t a preferred way to show up to an event, gathering, or public place. What you can do is be honest with your feelings and thoughts.[3]

If you feel offended by something someone says, you don’t have to smile to be polite or laugh to fit in with the crowd. Instead, you can politely say why you disagree or excuse yourself and find a group of people who you relate to better. If you’re nervous, don’t overcompensate by trying to look relaxed and casual — it’ll be obvious you’re putting on a front. Instead, nothing is more endearing than saying, “I’m a little nervous!” to a room of people who probably feel the exact same way.

On the same note, if you don’t understand why someone wants you to do something, question it. You can do this at work, at home, or even with people you don’t know well. Nobody should force you to do something you don’t want to do.

Also, even if you’re willing to do what’s asked of you, there’s nothing wrong with asking for more clarification. People will realize that you’re not a person to be bossed around.

3. Understand Why You’re Struggling at Work

Being self-conscious at work can get in the way of your daily responsibilities, your relationships with co-workers, and even your career as a whole. If you’re facing some sort of conflict but you’re too nervous to speak up, you may be at the whim of what happens to you instead of taking some control.

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If you’re usually confident at work, you may be wondering where this new self-consciousness is coming from. It’s possible that you’re dealing with burnout.[4] Common signs are anxiety, fatigue and distraction, all of which can leave you feeling under-confident.

4. Succeed at Something

When you create success in your life, it’s easier to feel confident[5] and less self-conscious. If you feel self-conscious at work, finish the project that’s been looming over your head. If you feel self-conscious in the gym, complete an advanced workout class.

Exposing yourself to what you’re scared of and then succeeding at it in some way (even just by finishing it) can do wonders for your self-esteem. The more confidence you build, the more likely you are to have more success in the future, which will create a cycle of confidence-building.

5. Treat All of You — Not Just Your Self-Consciousness

Trying to solve your self-consciousness alone may not treat the root of the problem. Instead, take a well-rounded approach to lower your self-consciousness and build confidence in areas where you may struggle.

Even professional counselors are embracing this holistic type of treatment[6] because they feel that the health of the mind and body are inextricably linked. This approach combines physical, spiritual, and psychological components. Common activities and treatments include meditation, yoga, massage, and healthy changes to diet and exercise.

If much of this is new to you, it will pay to give it a try. You never know how it will impact you.

If you’re feeling self-conscious about how your body looks, a massage that makes you feel great could boost your confidence. If you try a new workout, you could have something exciting to talk about the next time you’re in a group setting.

Putting yourself in a new situation and learning that you can get through it with grace can give you the confidence to get through all sorts of events and nerve-wracking moments.

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6. Make the Changes That Are Within Your Control

Let’s say you walk into a room and you’re self-conscious about how you look. However, you may have put a lot of time and effort into your outfit. Even though it may stand out, this is how you have chosen to express yourself.

You have to work on your internal confidence, not your external appearance. There’s nothing to change other than your outlook.

On the other hand, maybe there’s something that you don’t like about yourself that you can change. For example, maybe you hate how a birthmark on your face looks or have varicose veins that you think are unsightly. If you can do something about these things, do it! There’s nothing wrong with changing your appearance (or skills, education, etc.) if it’s going to make you more confident.

You don’t have to accept your current situation for acceptance’s sake. There’s no award for putting up with something you hate. Confidence is also required to make changes that are scary, even if they’re for the better. Plus, it may be an easier fix than you thought. For example, treating varicose veins doesn’t have to involve surgery — sometimes simple compression stockings will take care of the problem.[7]

7. Realize That Everyone Has Awkward Moments

Everyone has said something awkward to someone else and lived to tell the tale. We’ve all forgotten somebody’s name or said, “You too!” when the concession stand girl says to enjoy our movie. Not only are these things uber-common, but they’re not nearly as embarrassing as you feel they are.

Think about how you react when someone else does something awkward. Do you think, “Wow, that person’s such a loser!” or do you think, “What a relief, I’m not the only one who does that.” Chances are good that’s the same reaction others have to you when you stumble.

Remember, self-consciousness is a state of mind that you have control over. You don’t have to feel this way. Do what you need to in order to build your confidence, put your self-consciousness in perspective, and start exercising your “I feel awesome about myself” muscle. It’ll get easier with time.

When Is Being Self-Conscious a Good Thing?

Self-consciousness can sometimes be a good thing[8], but you have to take the awkwardness and nerves out of it.

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In this case, “self-aware” is a much better term. Knowing how you come off to people is an excellent trait; you’ll be able to read a room and understand how what you do and say affects others. These are fantastic skills for people work and personal relationships.

Self-awareness helps you dress appropriately for the occasion, tells you that you’re talking too loud or not loud enough, and guides a conversation so you don’t offend or bore anyone.

It’s not about being someone you’re not — that can actually have adverse effects, just like self-consciousness. Instead, it’s about turning up certain aspects of yourself to perform well in the situation.

Final Thoughts

When you’re self-conscious, you’re constantly battling with yourself in an effort to control how other people view you. You try to change yourself to suit what you think other people want to see.

The truth, though, is that you can’t actually control how other people view you — and you may not even be correct about how they view you in the first place.

Being confident doesn’t happen overnight. Instead, it happens in small steps as you slowly build your confidence and say “no” to your self-consciousness. It also requires accepting that you’re going to feel self-conscious sometimes, and that’s okay.

Sometimes worrying that there is a problem can be more stressful than the problem itself. Feeling bad for feeling self-conscious can be more troublesome than simply feeling it and getting on with the day.

Forgive yourself for being human and make the small changes that will lead to better confidence in the future.

More Tips for Improving Your Self-Esteem

Featured photo credit: Cata via unsplash.com

Reference

[1] Merriam-Webster: Self-conscious
[2] Bustle: 7 Tips On How To Stop Feeling Self-Conscious
[3] Marc and Angel: 10 Things to Remember When You Feel Unsure of Yourself
[4] Bostitch: How to Protect Small Businesses From Burnout
[5] Psychology Today: Self-conscious? Get Over It
[6] Wake Forest University: Embracing Holistic Medicine
[7] Center for Vein Restoration: What Causes Venous Ulcers, and How Are They Treated?
[8] Scientific American: The Pros and Cons of Being Self-Aware

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