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Published on November 27, 2018

7 Most Important Communication Techniques to Master in the Workplace

7 Most Important Communication Techniques to Master in the Workplace

Communication in the workplace is critical to success. Success for you as an individual and success for the company. Teams work so much better with clear, consistent communication. Your ability to communicate well directly impacts your success, your teams success, and therefore the companies success.

In this article, we will take a look at why good communication is so critical in the workplace. We will then look at the 7 most important communication techniques in the workplace you need to know. You will be able to clearly see why having strong communication skills are a must have resource for your success at work.

With that, let’s examine why strong communication is so critical in the workplace.

Why Communication Is Critical in the Workplace

Being able to communicate well will help you in all areas of your work. You’ll be able to work more effectively with your coworkers, your bosses, and clients. Strong communication impacts your relationships with everyone you work with.

If you are a leader, it is vital that you are able to convey clear information to others on your team. You’ll be able to create a vision everyone can see. You can share goals that the entire group can get behind. A much better sense of team can be created by your ability to communicate. Conversely, you’ll be the captain of a rudderless ship if you don’t communicate well.

Clear communication is important in every area of our lives. From our workplace to our personal relationships. We can look at 3 areas of our work where communication is extremely important:

The Company

It cannot be understated how important clear communication from company leaders is. This is an area that is easy to spot if it’s a yes or a no.

Company leaders that convey a clear message about company goals, values, and culture are doing everyone a wonderful service. It gets everyone going in the same direction. As a company you’ll hire the kind of people who align with the company culture and values. Everybody knows what’s important.

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Companies that have poor communication from leaders suffer because of it. People that work for the company don’t know what’s important. They tend to not know what the values of the companies are. Culture becomes something they aren’t able to tell anyone about because they don’t know.

Are we trying to grow this year? By how much? What do we care about as a company? How are we staying ahead or at least on pace with our competitors? What are new developments in our industry? Hard to know these answers if you never hear it from the leaders.

Your Team

Almost everyone works with a team of some sort. Your team might be 2 or it might be in a group of 20. It doesn’t really matter, you have to be able to communicate.

Chances are you are all in one department so you are working towards a common goal. It might be an project getting ready to launch or recruiting for your company or the sales team. It’s vital to be able to clearly communicate with other members of your team about goals, processes, challenges, and camaraderie in general.

Your Boss

It is critical to be able to communicate clearly with your boss. Having a good rapport with your boss has so many advantages. It allows you to know what you need to do in order to be successful.

If you can’t communicate with your boss, you won’t be able to get the resources you need to do your job well. You’ve got to be able to have a clear picture of what your boss defines as success in your role. None of this happens without solid open dialogue with your boss.

Plus let’s be real. It’s much more fun and engaging to work for a boss that you get along well with and have a strong working relationship.

7 Most Important Communication Techniques in the Workplace

Let’s take a look at some of the communication techniques that can super charge your success in the workplace.

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1. Be Available

One of the easiest ways to have good communication at work is to simply be available. I’ve worked for bosses that were always available to talk to and willing to jump in and help. I’ve worked with fellow coworkers who always had a shut door to their office and took 4 days to return an email.

Guess which scenario creates the better working environment? Not too difficult to figure that one out.

By simply being available you help create a comfortable atmosphere of communication in the workplace.

2. Be Friendly

Being friendly to the people you work with is another fairly easy way to have good communication skills at work. Having a positive attitude and caring about the folks you work with goes a long way.

When you have a friendly, engaging attitude, the people you work with will naturally flow towards you. They will see you as approachable and have an easy time opening up to you.

This type of communication leads to groups that work well together and enjoy being around each other. It helps to develop a good sense of team in the workplace.

3. Be a Good Listener

I’ve covered this in another article but it certainly bears repeating. Good communication isn’t just about conveying information. It’s also about being a good listener in order to fully understand what someone is saying.

When you have well developed listening skills, you are able to fully process what someone is saying. This is mission critical for working closely with someone.

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You have to be able to get what they are saying and what they are communicating to you. When you fully understand someone, you are able to have good back and forth communication dialogue, and create a great sense of team and balance!

4. Be Clear

Sharing information clearly is one of the most important communication techniques in the workplace. I have worked with people who can talk for 30 minutes and I am more confused about the question I asked at the beginning than when they answered it.

I’m sure we all know someone who can generate a lot of words coming out of their mouth but really not say anything. Don’t be this person. All it does is hinder communication.

While it’s great to have small talk when you share important information, be very clear about it. Make the points that are needed and don’t build in a lot of fluff around it. Say what is needed in a clear manner. Add more information if needed. Clarity is key.

5. Be Aware of Non Verbal Communication

Remember, non verbal communication is just as important as verbal communication. Watch other people’s body language when you are interacting with them.

Things like crossed arms and frowns should be big signals that someone either doesn’t agree with you or doesn’t understand. It’s just as important to be aware of your own non verbal communication.

Look at other people in the eye when speaking to them. Have an open posture when someone is speaking to you. This reflects that you are open to what they are saying.

Watch yours and other people’s non verbal communication cues.

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6. Be Open to Feedback

Think of this as being someone who is able to be coached. It’s incredibly important towards the beginning of your career but also throughout your career.

Everyone has a boss. Even if you are the president of a company, you have a boss – your customers. Be open to the feedback of your boss, colleagues, and customers. Many people have an issue with constructive criticism.

I find this is the best way to learn about yourself and more importantly, improve yourself. If you aren’t willing to listen to feedback, you’ll never change how you are doing something which means you’ll never improve your results.

7. Be Open Minded

Think about this. If you aren’t open minded while having a conversation with someone, chances are you won’t be listening very well. You’ll be too busy formulating a response to think objectively about what is being said.

Having an open mind will allow you to have a strong dialogue with others that leads to working together to solve problems.

Final Thoughts

Strong communication skills are a wonderful skill to have in your arsenal. Great communication skills will help you in every phase of your life. This goes for all of your personal relationships as well as your work partnerships. You will be able to get more of what you want when you communicate well. The listening side of communication helps you understands others needs as well.

We’ve taken a look at the 7 most important communication techniques in the workplace you need to know. As you read through the list, see if you feel you could improve upon any of the techniques.

Challenge yourself to get better at one or a few of them, your work self will thank you!

Featured photo credit: rawpixel via unsplash.com

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Mat Apodaca

On a mission to share about how communication in the workplace and personal relationships plays a large role in your happiness

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Last Updated on June 13, 2019

How to Quit Your Boring Life and Start Living an Interesting One

How to Quit Your Boring Life and Start Living an Interesting One

Think you have a boring life?

The definition of boring is dull or not interesting. Maybe you’ve been doing the same thing and living the same life for too long, or maybe your daily routine is limiting your growth and happiness. Whatever your reason is, the following list of 20 things can definitely make any day more interesting. Some of them are silly, while some are more meaningful, so hopefully just reading the list makes your life less boring and sparks your creativity.

Let’s dive in the list to quit your boring life and start living an interesting (and meaning) one!

1. Channel Your 7-Year-Old Self

What would he or she want to do right now? Color? Paint? Run around outside? Play dress up? Eat with your hands? Play that instrument hiding in the back of your closet that you haven’t touched in years?

Just because you’re a grown up doesn’t mean any of this stuff will be less enjoyable than you remember it. Give yourself permission to play.

2. Go Play with Kids

Speaking of little kids, if you have your own or access to any (in a non-creepy way, like they’re your niece or your best friend’s kid, you get the idea) go play with them!

They didn’t create an entire show called Kids Say The Darndest Things because kids aren’t hilarious. They also keep things so simple, and we can really stand to be reminded of this and stop allowing ourselves to get bogged down in boring details.

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3. Order a Hot Dog

While you’re eating it, Google: “What’s in a hot dog?” You decide whether or not you want to finish it.

4. For the Ladies: Wear Your Sexiest Lingerie Under Your Work Clothes

Your “little secret” will leave you feeling anything but boring all day!

5. Play Cell Phone Roulette

You’ll need at least one buddy for this. Scroll through the contacts in your phone, stop on a random one and call the person.

You could spark an incredible catch up session or be incredibly awkward. Neither are boring.

6. Fill out a Pack of Thank-You Cards

Give them to random people who probably don’t get thanked too often for doing what they do ever day.

Ideas: police officers, librarians, servers, baristas, cab drivers, sanitation workers, teachers, people behind any check out counter, receptionists, your friends, the guy at the falafel stand, etc.

7. Sign up for a Class in Something You’ve “Always Wanted to Do”, or Something That Makes You Really Uncomfortable

Ideas: pole dancing, salsa lessons, improv, pottery, cooking, knitting (yup, there are classes for this, too!), karate, boxing, something techy like the workshops they run in Apple stores, get Rosetta Stone and learn that language you’ve always wanted to speak, etc.

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What’s good about joining an interest class is that you will also meet new people!

8. Interview Your Grandparents About Their Lives

You can bet they’ve had some crazy experiences you probably never knew about.

9. Get up on Stage at an Open Mic Night

Whether you’re funny or not, get up on stage and just talk funny. And if you’re not, memorize a few of your favorite jokes and tell those!

10. Do Something for Someone Else That You Wish Someone Would Do for You

We all have a few ideas on this list. I promise you will feel amazing after and anything but bored.

11. Start a DIY Project in Your Home

It doesn’t have to be super complicated. If you need ideas, there’re plenty on Pinterest. Or you can also check out these 30 Awesome DIY Projects that You’ve Never Heard of.

12. Plan a Weekend Trip or an All-Out Vacation

This will give you something to look forward to.

Even if you don’t have the time or money to go on a vacation, plan for a staycation, which is same fun and relaxing!

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13. People Watch

Find a bench in a crowded area (centers of transportation like airports, bus stops and train stations are great for this!) and just observe.

People are infinitely interesting.

14. Eat Something You’ve Never Eaten Before

Bonus points if it’s a random fruit or veggie.

15. Dance

You can get your friends together for a night on the town or just pull up a video on YouTube and bust a move from your own living room.

If you’re feeling extra brave, you can even dance in public and get other people involved.

16. Go to YOUTUBE and Search “Funny Pets” or “Funny Babies”

This is also a great quickie ab workout as you will be laughing hysterically.

17. Pick up a Book and Start Reading

Check out the NY Times Best Sellers lists and grab a new book you can get lost in.

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18. Step Away from the Computer and Go Get Some Time with People You Care About in Real Life

Facebook stalking doesn’t count as real social interaction. You can even share this post with your friends and vote on which one you’d like to do together!

19. Check out a Museum You’ve Never Been to Before

OK, depending on your interests, this one might actually be boring. If you love learning, art or different cultures though, this one is for you!

20. Write a List of Things You Desire and Truly Want

This is a great way to help you figure out the real reason why you’re feeling bored about your life. Maybe you haven’t really done things that you truly enjoy? Maybe what you’ve wanted to do all the time has been left behind?

Think about the list of things you really want to do, and ask yourself why you aren’t doing these things (yet). Then start taking your first step to make what you want happen.

Now go make your life interesting and live your dream life!

More About Living a Fulfilling Life

Featured photo credit: Kev Costello via unsplash.com

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