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10 Things People With Effective Communication Skills Have In Common

10 Things People With Effective Communication Skills Have In Common

Whether you’re ordering pizza delivery or dialing 911 for emergency care, effective communication can carry you through all aspects of life. It’s important, it’s essential and it’s not too hard to master.

While some excellent communication skills are inherent, those not naturally gifted with these traits can certainly practice to perfection.

As entrepreneur Brian Tracy said, “Communication is a skill that you can learn. It’s like riding a bicycle or typing. If you’re willing to work at it, you can rapidly improve the quality of every part of your life.”

In order to be the best communicator that you can be, look at the list below. The 10 following attributes belong to true communication experts:

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1. They Listen

“We have two ears and one mouth and we should use them proportionally,” says Susan Cain author of Quiet: The Power of Introverts in a World That Can’t Stop Talking.

Excellent listening is an essential skill in effective communicating. Being able to absorb what others say allows one to come up with appropriate responses. Great communicators don’t create one-sided conversations, because what’s the point of that?

They never try to think of responses as others are still speaking, because they don’t want to risk losing track of what is being said. By holding on to every word in the conversation, good communicators know just what fits when it comes time to speak.

2. They Can Relate to Others

As they listen intently, people with effective communication skills gain an understanding of their audience. Be it a room full of people, a group of online subscribers or just one other person, they can tailor their message for the specific listeners at hand.

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It’s absolutely necessary to have some insight regarding your crowd, because without that understanding, your words will fall flat. You wouldn’t want to praise burgers and pork chops to a group of PETA members while trying to win them over, would you? The understanding is beneficial for all members of the dialogue, as the messages are clear and all parties feel understood.

3. They Simplify the Complex

Some messages can be complicated, confusing or absolutely muddled. The good communicator, though, can take these messages and make them clear and concrete for his audience. Think of a teacher describing a new concept to an algebra class – if he can’t make the complicated understandable, his lesson will never get across to the students. By breaking down or rephrasing content, great communicators make the message more digestible to more people.

4. They Know When to Speak Up

Understanding when dialogue is required will always be helpful in good communication. Say, for example, an employee at work is slacking off or failing to understand a concept. A boss that recognizes the need for a conversation will be much better off than a boss that wordlessly sweeps the issue under the rug. They know when to speak up, and when it will do them good versus the instances in which it’s best to be quiet.

5. They Are Available

Whenever you need the excellent communicator, they make themselves available. They give you answers and don’t leave you hanging. They’re not the boyfriend that disappears and doesn’t text back for hours on end; they’re not the boss that has no time to explain assignments. Good communicators lead complete discussions, with which all parties are satisfied.

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6. They Practice Confidence

A good communicator knows she is a good communicator. She doesn’t hide behind vague language and she speaks loud and clear. Her air of confidence earns the trust of the audience, as she demonstrates that she knows what she’s talking about.

7. They Are Specific

If you’re going to get your message across, you’re not going to beat around the bush. Good communicators have a clear, concise point and there is no mistaking just what that is. She’ll give detailed instructions or ask targeted questions – she’ll leave no room for confusion.

Why, asks the communicator, would she waste time trying to sugarcoat her message with vague language? She’d much rather share it in a straightforward manner and avoid confusing the listener.

8. They Focus on Their Interactions

A big part of communicating well and respectfully is eliminating distractions from interactions. No one likes to be mid-conversation to have the other party start texting or shoving food in its face. By ridding his environment of these things, the good communicator is focused solely on the message and audience.

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9. They Ask Questions

Again, in an effort to best understand the audience, a good communicator uses questions – ones that are filled with specifics – amply. They fill any gaps of confusions with answers, not assumptions. Any knowledge gained through questioning helps to better fulfill the audience as well as to better get the communicator’s message across.

10. They Recognize Non-Verbal Cues

When chatting face-to-face, body language can be just as important as the words being spoken. Recognizing frustration, nervousness or excitement via non-verbal signals – like posture, facial expression and eye contact – helps the great communicator to understand her audience. In turn, she can better tailor her message to match the attitude of said audience.

Practicing these skills and improving your ability to communicate is worth your time and effort. As successful businessman Paul J. Meyer said, “Communication – the human connection – is the key to personal and career success.”

Featured photo credit: Anna Levinzon via flickr.com

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Kayla Matthews

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Published on October 14, 2019

10 Organizational Skills Training Techniques for the Overwhelmed

10 Organizational Skills Training Techniques for the Overwhelmed

Do you constantly feel overwhelmed by the amount of tasks you have to complete at work? If so, then it may be time to look into some organizational skills training techniques.

Organizational skills are an asset. They allow you to add structure to your day so that you meet deadlines, attend every meeting, and even have enough time to take your breaks (imagine that!). As transferable skills, they can also add value to your personal life.

So, if being organized and able to perform at your very best at work, even when you’re inundated with duties, sounds appealing to you, then read on.

Why You Need Organizational Skills Training

According to the Cambridge Dictionary, organizational skills refers to:[1]

“the ability to use your time, energy, resources, etc. in an effective way so that you achieve the things you want to achieve.”

When you’re feeling overwhelmed at work (or anywhere really) achieving anything seems impossible. This is why organizational skills training is crucial. The skills you learn can help you to overcome the feeling of defeat so you can take command of your tasks again.

The Benefits of Organizational Skills

Having organizational skills allow you to not only be more organized, but to also be more productive and more effective. You’ll have greater control of your tasks and be able to accomplish more things. It can also reduce stress-levels, and experiencing less stress means leading a healthier lifestyle.

Examples of organizational skills include:

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As previously mentioned, while a major benefit for the workplace, they are also valuable in your personal life.

Think about it, our personal lives are also filled with many tasks and activities. Whether it’s going to the bank or buy groceries, or doing household duties such as vacuuming or taking out the trash, each responsibility is basically a task that needs to be completed in order for our home lives to run as smoothly as possible.

How to Learn Organizational Skills

Many businesses and organizations provide organizational skills training, whether it’s a workshop, company presentation, online training course, or an all-out conference. Attending these events is a great start to learning organizational skills. Then, of course, you can set your own goals.

For most people, organizational skills don’t come naturally. However, fortunately, just like any other skill, they’re learnable. Once you acquire an understanding of a skill, the more you practice it, the better you’ll get at it.

If you’re completely new to all of this, your best bet is to start small. Set yourself one goal, select one thing you’d like to improve on, and repeat it regularly until it becomes a habit. Once you’re confident in maintaining the habit, you can add to your goal or expand on it.

Starting small and gradually adding as you progress is a good course of action, as it can ensure that you actually achieve what you set out to accomplish. If you dive straight into the deep end, you risk being even more overwhelmed than before and may fail to meet expectations completely.

Surrounding yourself with people that have particular behaviors is another way to learn organizational skills. Having a super organized team leader, manager, or head of business can greatly influence your own actions and behavior.

10 Organizational Skills Training Techniques

If you’ve noticed yourself feeling overwhelmed and stressed at work recently, then perhaps you could try out one of the following organizational skills training techniques. They could help you to get back control, focus on your tasks, and reduce stress-levels.

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1. Make a List

If you’re feeling swamped with tasks, creating a to-do list is great for taking back control of the things you need to do.

By writing down your tasks in order of importance (make sure you prioritize your list!), you’ll have a visualization of what needs to get done.

You’ll also get to experience the feeling of great relief when you get to cross a task off your to-do list when it’s completed!

2. Don’t Rely on Your Memory

Even if you have superhuman memory, it’s always a good idea to write everything down.

From project deadlines, to customer details, to product prices, writing things down can serve as a reminder so you don’t forget the important things when you’re feeling overwhelmed.

And with most of us carrying around smartphones, you’re never far from a tool where you can write something down.

3. Schedule

A huge part of being organized is knowing how to plan, and expert planning involves a lot of scheduling.

Scheduling is taking a step further than creating a to-do list. Not only do you have the things you need to do recorded, but you have a timetable when you should complete them. This helps you to develop your time management skills as you’re expected to coordinate tasks and activities so that deadlines are met and everything is done on time.

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4. Learn to Delegate

Learning to delegate tasks is a valuable skill that will help to keep you organized. Not only will it lighten your workload, but it will sharpen your planning and prioritization skills as you will have to learn which tasks should be done by you and which tasks are okay to be given to someone else.

5. Avoid Multitasking

While the idea of attempting to do more than one task simultaneously may seem brilliant, in practice, it’s the complete opposite. Multitasking is known to actually lower your productivity as it diminishes your focus and attention and things become more difficult and take longer to complete.

6. Minimize Interruptions

It’s impossible to control every aspect of your environment but it doesn’t hurt to try. By minimizing interruptions while you’re at work, it gives you a better chance of completing them as effectively and efficiently as possible.

Investing in noise-cancelling headphones or installing a social media block on your desktop are examples of ways you could reduce distractions.

7. Reduce Clutter

A notable organizational skills training technique is to create a filing system for your documents. Whether it’s at work or at home, we all accumulate documents that we may not currently need but are too afraid to throw away in case we will need it in the future.

Having an organized system can allow you to locate necessary documents any time you need them. It also keeps them safeguarded which reduces the chance of losing something important. This filing system applies to both actual paperwork and digital documents.

8. Organize Your Workspace

Where we work greatly influences how we work. If you have a cluttered and messy workspace, then the chances of you working in an unorganized fashion can be very high.

Keeping an organized workspace ensures that you’re able to perform at your most productive. You won’t waste time looking for things that have been misplaced and working in a clutter-free environment can be soothing for your mind.

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9. Get Rid of What You Don’t Need

Clutter is known to lead to stress and anxiety.[2] If you’re already feeling overwhelmed, then the sight of clutter can increase that feeling.

Getting rid of things you no longer need clears out your environment and, hopefully, your mind as well.

Done with that sticky-note? Throw it away! Inbox is filled to the brim with unread emails? Unsubscribe to newsletters you no longer read! Whatever you no longer require in your physical and digital life, get rid of it.

Here’s a guide to help you declutter: How to Declutter Your Life and Reduce Stress (The Ultimate Guide)

10. Tidy up Regularly

While working, it can get easy for your desk to get untidy. You’re focused on work and so keeping everything at your desk in order is probably a lower priority. But it’s something to be conscious of. Doing a regular tidy up can ensure the mess on your desk doesn’t go overboard.

Whether it’s a quick clean up every day, or a deep clean every month. Being aware of tidying up and fitting it into your routine will help keep you organized and less stressed.

The Bottom Line

Possessing organizational skills enables you to get back control of your tasks when you’re feeling overwhelmed and perform better at work. They can make you more productive, more efficient, and of course, more organized.

Remember, they’re not only valuable at work! Because of their transferability, they can be beneficial in other areas of your life. And really, it doesn’t hurt to be organized at home and socially, as well as at work.

Featured photo credit: Jeff Sheldon via unsplash.com

Reference

[1] Cambridge Dictionary: Organizational Skills
[2] Psychology Today: Why Mess Causes Stress: 8 Reasons, 8 Remedies

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