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10 Things People With Effective Communication Skills Have In Common

10 Things People With Effective Communication Skills Have In Common

Whether you’re ordering pizza delivery or dialing 911 for emergency care, effective communication can carry you through all aspects of life. It’s important, it’s essential and it’s not too hard to master.

While some excellent communication skills are inherent, those not naturally gifted with these traits can certainly practice to perfection.

As entrepreneur Brian Tracy said, “Communication is a skill that you can learn. It’s like riding a bicycle or typing. If you’re willing to work at it, you can rapidly improve the quality of every part of your life.”

In order to be the best communicator that you can be, look at the list below. The 10 following attributes belong to true communication experts:

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1. They Listen

“We have two ears and one mouth and we should use them proportionally,” says Susan Cain author of Quiet: The Power of Introverts in a World That Can’t Stop Talking.

Excellent listening is an essential skill in effective communicating. Being able to absorb what others say allows one to come up with appropriate responses. Great communicators don’t create one-sided conversations, because what’s the point of that?

They never try to think of responses as others are still speaking, because they don’t want to risk losing track of what is being said. By holding on to every word in the conversation, good communicators know just what fits when it comes time to speak.

2. They Can Relate to Others

As they listen intently, people with effective communication skills gain an understanding of their audience. Be it a room full of people, a group of online subscribers or just one other person, they can tailor their message for the specific listeners at hand.

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It’s absolutely necessary to have some insight regarding your crowd, because without that understanding, your words will fall flat. You wouldn’t want to praise burgers and pork chops to a group of PETA members while trying to win them over, would you? The understanding is beneficial for all members of the dialogue, as the messages are clear and all parties feel understood.

3. They Simplify the Complex

Some messages can be complicated, confusing or absolutely muddled. The good communicator, though, can take these messages and make them clear and concrete for his audience. Think of a teacher describing a new concept to an algebra class – if he can’t make the complicated understandable, his lesson will never get across to the students. By breaking down or rephrasing content, great communicators make the message more digestible to more people.

4. They Know When to Speak Up

Understanding when dialogue is required will always be helpful in good communication. Say, for example, an employee at work is slacking off or failing to understand a concept. A boss that recognizes the need for a conversation will be much better off than a boss that wordlessly sweeps the issue under the rug. They know when to speak up, and when it will do them good versus the instances in which it’s best to be quiet.

5. They Are Available

Whenever you need the excellent communicator, they make themselves available. They give you answers and don’t leave you hanging. They’re not the boyfriend that disappears and doesn’t text back for hours on end; they’re not the boss that has no time to explain assignments. Good communicators lead complete discussions, with which all parties are satisfied.

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6. They Practice Confidence

A good communicator knows she is a good communicator. She doesn’t hide behind vague language and she speaks loud and clear. Her air of confidence earns the trust of the audience, as she demonstrates that she knows what she’s talking about.

7. They Are Specific

If you’re going to get your message across, you’re not going to beat around the bush. Good communicators have a clear, concise point and there is no mistaking just what that is. She’ll give detailed instructions or ask targeted questions – she’ll leave no room for confusion.

Why, asks the communicator, would she waste time trying to sugarcoat her message with vague language? She’d much rather share it in a straightforward manner and avoid confusing the listener.

8. They Focus on Their Interactions

A big part of communicating well and respectfully is eliminating distractions from interactions. No one likes to be mid-conversation to have the other party start texting or shoving food in its face. By ridding his environment of these things, the good communicator is focused solely on the message and audience.

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9. They Ask Questions

Again, in an effort to best understand the audience, a good communicator uses questions – ones that are filled with specifics – amply. They fill any gaps of confusions with answers, not assumptions. Any knowledge gained through questioning helps to better fulfill the audience as well as to better get the communicator’s message across.

10. They Recognize Non-Verbal Cues

When chatting face-to-face, body language can be just as important as the words being spoken. Recognizing frustration, nervousness or excitement via non-verbal signals – like posture, facial expression and eye contact – helps the great communicator to understand her audience. In turn, she can better tailor her message to match the attitude of said audience.

Practicing these skills and improving your ability to communicate is worth your time and effort. As successful businessman Paul J. Meyer said, “Communication – the human connection – is the key to personal and career success.”

Featured photo credit: Anna Levinzon via flickr.com

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Last Updated on July 8, 2020

How to Prevent Decision Fatigue From Clouding Your Judgement

How to Prevent Decision Fatigue From Clouding Your Judgement

What is decision fatigue? Let me explain this with an example:

When determining a court ruling, there are many factors that contribute to their final verdict. You probably assume that the judge’s decision is influenced solely by the nature of the crime committed or the particular laws that were broken. While this is completely valid, there is an even greater influential factor that dictates the judge’s decision: the time of day.

In 2012, a research team from Columbia University[1] examined 1,112 court rulings set in place by a Parole Board Judge over a 10 month period. The judge would have to determine whether the individuals in question would be released from prison on parole, or a change in the parole terms.

While the facts of the case often take precedence in decision making, the judges mental state had an alarming influence on their verdict.

As the day goes on, the chance of a favorable ruling drops:

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    Image source: Proceedings of the National Academy of Sciences

    Does the time of day, or the judges level of hunger really contribute that greatly to their decision making? Yes, it does.

    The research went on to show that at the start of the day the likelihood of the judging giving out a favorable ruling was somewhere around 65%.

    But as the morning dragged on, the judge became fatigued and drained from making decision after decision. As more time went on, the odds of receiving a favorable ruling decreased steadily until it was whittled down to zero.

    However, right after their lunch break, the judge would return to the courtroom feeling refreshed and recharged. Energized by their second wind, their leniency skyrockets back up to a whopping 65%. And again, as the day drags on to its finish, the favorable rulings slowly diminish along with the judge’s spirits.

    This is no coincidence. According to the carefully recorded research, this was true for all 1,112 cases. The severity of the crime didn’t matter. Whether it was rape, murder, theft, or embezzlement, the criminal was more likely to get a favorable ruling either early in the morning, or after the judges lunch break.

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    Are You Suffering from Decision Fatigue Too?

    We all suffer from decision fatigue without even realizing it.

    Perhaps you aren’t a judge with the fate of an individual’s life at your disposal, but the daily decisions you make for yourself could hinder you if you’re not in the right head-space.

    Regardless of how energetic you feel (as I imagine it is somehow caffeine induced anyway), you will still experience decision fatigue. Just like every other muscle, your brain gets tired after periods of overuse, pumping out one decision after the next. It needs a chance to rest in order to function at a productive rate.

    The Detrimental Consequences of Decision Fatigue

    When you are in a position such as a Judge, you can’t afford to let your mental state dictate your decision making; but it still does. According to George Lowenstein, an American educator and economy expert, decision fatigue is to blame for poor decision making among members of high office. The disastrous level of failure among these individuals to control their impulses could be directly related to their day to day stresses at work and their private life.

    When you’re just too tired to think, you stop caring. And once you get careless, that’s when you need to worry. Decision fatigue can contribute to a number of issues such as impulse shopping (guilty), poor decision making at work, and poor decision making with after work relationships. You know what I’m talking about. Don’t dip your pen in the company ink.

    How to Make Decision Effectively

    Either alter the time of decision making to when your mind is the most fresh, or limit the number of decisions to be made. Try utilizing the following hacks for more effective decision making.

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    1. Make Your Most Important Decisions within the First 3 Hours

    You want to make decisions at your peak performance, so either first thing in the morning, or right after a break.

    Research has actually shown that you are the most productive for the first 3 hours[2] of your day. Utilize this time! Don’t waste it on trivial decisions such as what to wear, or mindlessly scrolling through social media.

    Instead, use this time to tweak your game plan. What do you want to accomplish? What can you improve? What steps do you need to take to reach these goals?

    2. Form Habits to Reduce Decision Making

    You don’t have to choose all the time.

    Breakfast is the most important meal of the day, but it doesn’t have to be an extravagant spread every morning. Make a habit out of eating a similar or quick breakfast, and cut that step of your morning out of the way. Can’t decide what to wear? Pick the first thing that catches your eye. We both know that after 20 minutes of changing outfits you’ll just go with the first thing anyway.

    Powerful individuals such as Steve Jobs, Barack Obama, and Mark Zuckerberg don’t waste their precious time deciding what to wear. In fact, they have been known to limiting their outfits down to two options in order to reduce their daily decision making.

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    3. Take Frequent Breaks for a Clearer Mind

    You are at your peak of productivity after a break, so to reap the benefits, you need to take lots of breaks! I know, what a sacrifice. If judges make better decisions in the morning and after their lunch break, then so will you.

    The reason for this is because the belly is now full, and the hunger is gone. Roy Baumeister, Florida State University social psychologist[3] had found that low-glucose levels take a negative toll on decision making. By taking a break to replenish your glucose levels, you will be able to focus better and improve your decision making abilities.

    Even if you aren’t hungry, little breaks are still necessary to let your mind refresh, and come back being able to think more clearly.

    Structure your break times. Decide beforehand when you will take breaks, and eat energy sustaining snacks so that your energy level doesn’t drop too low. The time you “lose” during your breaks will be made up in the end, as your productivity will increase after each break.

    So instead of slogging through your day, letting your mind deteriorate and fall victim to the daily abuses of decision making, take a break, eat a snack. Let your mind refresh and reset, and jump-start your productivity throughout the day.

    More Tips About Decision Making

    Featured photo credit: Kelly Sikkema via unsplash.com

    Reference

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