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How to Give Constructive Feedback and Avoid Ugly Confrontations

How to Give Constructive Feedback and Avoid Ugly Confrontations

“You’ve been doing a fantastic job, but, there’s just one thing….”

Many of us dread these words and what follows next. It’s only natural to feel this way because giving and/or receiving criticism can be daunting. Feedback has the potential to either encourage people to do better or totally demoralize them, so it’s important that you remain calm and optimistic when giving or receiving it.

According to a research paper published in The Journal of Consumer Research titled “Tell Me What I did Wrong: Experts Seek and Respond to Negative Feedback,” many people often forget the purpose of feedback. It’s not meant to make people feel bad, but rather to help people DO better. Negative feedback is not always bad, and positive feedback is not always good.

If you want to encourage people to do better and become the best they can be, you need to learn how to give constructive evaluations. Encouraging others also helps you achieve more in your own personal and business life. Here are some handy tips you can use to give more constructive feedback and encourage others instead of demoralizing them.

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1.   Remind yourself why you are giving feedback

Before you approach someone to give an evaluation, remind yourself why you are doing it. You goal is to help others improve performance or a situation. If you are rushed, overly critical, or unsure of yourself, you won’t accomplish your purpose.

Step back and analyze your reasons for wanting to give feedback. Build up a positive outlook and positive approach that is focused on improvement: this is important because a positive approach often gets more from people.

You don’t always have to be positive, though; a little negativity and controlled anger can be useful when used sparingly, especially when people are not paying sufficient attention to what you are saying.

2.   Create a comfortable environment to talk

According to neuroscientist Kevin Ochsner from Columbia University, who was citing research done at the university, people who receive feedback apply it only about 30% of the time. If the person you are talking to doesn’t feel comfortable, the effectiveness of your communication drops and ultimately becomes unproductive.

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Find somewhere safe to talk where you won’t be overheard or interrupted. Start the talk with something positive and then move on to an open, objective assessment. Help the other person “see” where there is a need for improvement and offer practical solutions to bring about desired change.

3.   Observe time

Feedback is not about surprising people or getting people off guard; it’s about telling people what they need to hear when they are most likely expecting to hear it. The effectiveness of your communication increases when it is given closer to the time the event or issue being addressed happened.

Congratulate people for a job well done as soon as the job is done. In the same way, address issues of none performance sooner rather than later. Don’t wait a whole year for problems to pile up before you address them—it’s easier for everyone involved when feedback is given in a timely manner.

The exception to this rule is if the situation in question is highly emotional. Wait for everyone to calm down first before you approach them for a candid talk, thus avoiding potentially ugly confrontations with people.

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4.   Focus on one specific issue

People generally respond better to an evaluation or performance appraisal when it is focused directly on a specific issue and delivered with a positive slant. Avoid discussing more than two issues in a single appraisal session, because doing so risks the other person feeling attacked. Focus more on one (or at most, two) priority issues that you want improved on first.

Say something like: “You’re smart. I want you to give at least one opinion in every brainstorming meeting we’re in together.” instead of “You should talk more in our meetings.” The former statement is more focused, addresses a specific issue directly and offers a solution, while the latter communication is ambiguous and opens many avenues for misinterpretation.

5.   Be tough, but not mean

Feedback will fall flat if you are unreasonable, mean-spirited and/or offensive. State your expectations clearly, firmly and civilly with a view to achieve positive change. Give not-so-positive appraisal in a private conversation to avoid making people look foolish or feel embarrassed in front of others.

Just be considerate and stick to discussing behavior that people can actually change. People generally appreciate public recognition of positive contributions, but will often take it hard if you criticize them for under-performance in public.

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6.   Follow up

Follow up on the progress of what was talked about in performance evaluations. Acknowledge people’s efforts to improve, and reward them when possible to reinforce positive effort and encourage improved performance.

Remember that people tend to become what you encourage them to be, not what you nag them to be, so don’t nag them with the excuse that you are following up. Be reasonable, and you will increase the effectiveness of your communications.

More by this author

David K. William

David is a publisher and entrepreneur who tries to help professionals grow their business and careers, and gives advice for entrepreneurs.

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Last Updated on October 17, 2019

How to Spend More Quality Time with Your Partner

How to Spend More Quality Time with Your Partner

You see your partner every single day. They are the first person you talk to in the morning and the last person you kiss goodnight.

But does seeing each other day in and day out equal a healthy relationship? Not necessarily.

Spending quality time with your partner is the best way to ensure your relationship stays healthy and strong. This means going above and beyond sitting together while you watch Netflix or going out for the occasional dinner. You deserve more from your relationship – and so does your spouse!

What does quality time mean? It means spending time with your spouse without interruption. It’s a chance for you to come together and talk. Communication will build emotional intimacy and trust.

Quality time is also about expressing love in a physical way. Not sex, necessarily (but that’s great, too!) but through hand-holding, cuddling, caressing, and tickling. Studies show that these displays of affection will boost partner satisfaction.[1]

So how do you spend quality time with your partner? Here are 13 relationship tips on making the most out of your time with your partner.

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1. Recognize the Signs

If you want a healthy relationship, you have to learn how to recognize the signs that you need to spend more quality time together.

Some telltale signs include:

  • You’re always on your phones.
  • You value friendships or hobbies over quality time with your spouse.
  • You aren’t together during important events.
  • You are arguing more often or lack connection.
  • You don’t make plans or date nights.
  • You’re not happy.

If you are experiencing any of these relationship symptoms, know that quality time together can reverse the negative effects of the signs above.

2. Try New Things Together

Have you ever wanted to learn how to play an instrument or speak another language? How about skydive or ballroom dance?

Instead of viewing these as solo hobbies and interests, why not involve your partner?

Trying new activities together builds healthy relationships because it encourages spouses to rely on one another for emotional and physical support.

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Shared hobbies also promote marital friendship, and the Journal of Happiness Studies found that marital satisfaction was twice as high for couples who viewed each other as best friends.[2]

3. Schedule in Tech-Free Time

Your phone is a great way to listen to music, watch videos, and keep up-to-date with friends and family. But is your phone good for your relationship?

Many couples phone snub, or ‘phub’, one another. Studies show that phubbing can lower relationship satisfaction and increase one’s chances of depression.[3]

Reduce those chances by removing distractions when spending quality time together and showing your partner they have your full attention.

4. Hit the Gym as a Couple

One way you can spend more time together as a couple is by becoming workout partners. Studies show that couples are more likely to stay with their exercise routine if they work out together.[4] Couples also work out harder than they would solo. One study found that 95 percent of couples who work out together maintained weight loss compares to the 66 percent of singles who did.[5]

Join a gym, do at-home couples’ workouts, try couples yoga, hit the hiking trails, or get your bikes out. No matter which way you choose to exercise, these healthy activities can promote a healthy relationship.

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5. Cook Meals Together

Pop open a bottle of wine or put some romantic music on while you get busy – in the kitchen, of course!

One of the best relationship tips for spending quality time together when you both have busy schedules is to cook meals together.[6]

Spice things up and try and prepare a four-course meal or a fancy French dish together. Not only is this a fun way to spend your time together, but it also promotes teamwork.

If all goes well, you’ll have a romantic date night meal at home that you prepared with your four hands. And if the food didn’t turn out the way you’d hoped, you are guaranteed to have a laugh and create new memories together.

6. Have a Regular Date Night

Couples experience a greater sense of happiness and less stress when they are spending quality time together.[7] One of the biggest relationship tips for a healthy partnership is to include a date night in your weekly routine.

The National Marriage Project found that having a weekly date night can make your relationship seem more exciting and helps prevent relationship boredom.[8] It also lowers the probability of divorce, improves your sex life, and increases healthy communication.

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Some great ideas for what to do on your date night include:

  • Have a movie marathon – Gather up your favorite flicks and cuddle up on the couch.
  • Play games together – Cards, board games, video games, and other creative outlets are a fun way to spend quality time together.
  • Recreate your first date – Go back to that restaurant and order the same meal you did when you first got together. You can spice up your evening by pretending you’re strangers meeting for the first time and see how sexy the night gets.
  • Plan a weekend getaway – There’s nothing better than traveling with the one you love.
  • Dinner and a movie – A classic!
  • Try a new restaurant – Make it your mission to rate and try all of the Mexican restaurants/Irish pubs/Italian trattorias in your area.
  • Have a long sex session – Intimacy promotes the release of the oxytocin hormone which is responsible for a myriad of great feelings.[9]

Here’re even more date night ideas for your reference: 50 Unique and Really Fun Date Ideas for Couples

Final Thoughts

The benefits of spending quality time together are endless. Here are just some of the ways it can contribute to a healthy relationship:

  • Improves emotional and physical intimacy
  • Lowers divorce rates
  • Improves communication
  • Reduces marital boredom
  • Bonds couples closer
  • Improves friendship
  • Boosts health
  • Reduces stress

These are all excellent reasons to start making date night a regular part of your week.

It’s easy to have a healthy relationship when you set aside dedicated time to share with your spouse. Try new things together, make your spouse your workout buddy, and look for innovative ways to be close and connected.

These relationship tips will bring great benefits to your marriage.

Featured photo credit: Allen Taylor via unsplash.com

Reference

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