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Published on May 13, 2019

10 Essential Skills to Become a Successful Team Leader and Manager

10 Essential Skills to Become a Successful Team Leader and Manager

There’s an age old debate on whether good leaders are born or made. And while we will not be settling that argument here today, I think it’s safe to say that even if you aren’t born to leadership, there are some skill sets that you can employ to become a successful team leader.

The Difference Between a Boss and a Leader

The terms boss and leader are often times used interchangeably, and with good reason. There is a lot of overlap in their meaning. But there are subtle differences, the most important one being that almost anyone can be a boss, leaders are harder to come by. Some of the differences between a boss and a leader:

  • A boss manages work, a leader inspires people – A boss will assign tasks and duties to their team, monitor the progress and assess the results. A leader inspires people to willingly contribute to the success of an organization.
  • A boss always has an answer, a leader always looks for a solution – Part of leadership is coaching your employees. This not only helps to build cohesiveness within the team, but is a great way to build your employees’ problem solving skills and further their career.
  • A boss monitors value, a leader creates value – Every employee needs to bring value to the organization, and that value needs to be greater than the cost of that employee to the company. A good leader is able to recognize their employees’ unique skill sets and utilize them in ways that maximize their talents for the benefit of the company.

These are just a few of the differences between a boss and a leader, but you get the idea. Now we’ll move on to some of the techniques you can use to become a successful team leader.

10 Essential Skills to Become a Successful Team Leader and Manager

1. Confidence (Not Arrogance)

People are naturally drawn to confident leaders.[1] Having clear goals and a clear sense of direction on achieving those goals is critical to successful leadership.

Just be careful that your confidence doesn’t turn into arrogance.

Think about the pilot of an airplane. In order to fly from point A to point B, a pilot needs to be confident in the route chosen, his/her ability to fly the plane and the competency of the crew. That pilot inspires confidence and most of us would be willing to take that flight. If however, that pilot starts out with only a vague idea of where they are going and the route they will take to get there, it doesn’t inspire confidence and very few people would be willing to follow that captain’s lead.

2. Decisiveness

Leaders make decisions in a timely manner. Not doing so is just letting the situation escalate until circumstances dictate an answer. Letting this happen is the exact opposite of leadership and will not inspire anyone to follow.

Here’re some tips to help you: 5 Tips for Lightning-Fast Decision Making

3. Organization

A good team leader recognizes that all resources are limited. This includes monetary capital, human capital as well as time. Being able to organize and prioritize each of these things so that waste is minimized is essential to a good leader.

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Hint: Employ systems to streamline productivity as much as possible. Have a standard system to deal with email, paperwork, time management and anything else that you can.

Without organization, a lot of important decisions will be left to circumstance.

4. Negotiation

Whether it’s in the job description or not, almost any team leader needs to be a good negotiator.

Disputes and conflict will inevitably arise within your team. When that happens, you need to be willing to settle these disputes and restore harmony within the group.

Always keep in mind that when dealing with different personalities, perception is reality. You may see one side as rational and the other side as ridiculous, but through that person’s eyes, they have a legitimate gripe. You need to not only solve the immediate issue, but also ensure that any resentments won’t impact the larger goals of the team.

Start by listening and acknowledging both sides, half the battle is reassuring people that you have heard them and take their issues seriously. Then, try to come up with 2 to 3 compromised solutions that would be acceptable to you.

Finally, ask them to pick the scenario that they both could live with. You’ll find that while neither one gets what they want, if they feel invested in the solution, they will be much more likely to abide by it.

These tactics maybe useful for you: 12 Tactics to Negotiate Better and Not Be a Pushover

5. Delegation

Knowing how to delegate is not an option for a good team leader; you MUST be able to delegate tasks to your team members without micro-managing them.

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In order to become an effective delegator, you must first have a clear understanding of the scope and time frame of the project. You also need a good understanding of each team member’s skill set.

Once those things are clear, you can then break down the goal into individual tasks that need to be accomplished within a time frame. You can then assign each task to a team member according to their individual skill sets.

Your job then becomes one of answering questions that arise, monitoring progress and tying everything together to make a finished product. Proper delegation is the truest form of management.

6. Prioritize

Being a good prioritizer is an undervalued skill, but it’s essential to optimizing your team’s time, effort and resources.

In a team leadership role, you need to be able to prioritize the tasks that are the most essential and the most time sensitive for the success of the project. From the point of view of the small business owner, you need to prioritize what you will personally do.

In my businesses, all of my efforts are devoted to activities that will increase sales and income for the company. I spend my time marketing, networking and promoting the businesses. Anything that takes me away from those activities needs to be done by either an employee or it gets contracted (or delegated) out to a specialist.

Take a look at this guide if you want to prioritize better: How to Prioritize Right in 10 Minutes and Work 10X Faster

7. Motivator

Being a good team leader means knowing how to motivate both the group and the individuals within the group. Using techniques like outside team building exercises can enhance group cohesiveness and group problem solving skills. These are the very things necessary when working in a group environment.

While implementing good team building activities is essential, it’s not enough. You need to understand how to motivate the individuals within your team. Everyone has their own motivation for doing things.

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Some are motivated by money, so is there a bonus at the end? If not, make sure they understand that their performance will be taken into consideration during their next annual review.

Some people (especially parents) may be motivated by having a more flexible schedule. Can you offer them Friday afternoon off if they come in an hour early on Monday – Thursday? (or stay an hour late)?

Some people are motivated by fear of consequences. And while constantly threatening people’s jobs may work in the short term, it’s no way to motivate people in the long term. But that doesn’t mean that there shouldn’t be consequences for missed deadlines or poor performance.

As a team leader, you have both the carrot and the stick at your disposal.

8. Maintain Composure

Any human endeavor that requires group coordination over a period of time is bound to run into snags, problem and issues, some foreseeable, some not. When these issues arise, a good team leader will stay focused on solutions rather than being fixated on the problem. This attribute does not come naturally to most people, but it is one that can and should be learned.

I personally learned this skill when I became a pilot. First of all, as any pilot will tell you, if you get into trouble flying an airplane, the worst thing you can do is panic. No one makes good decisions in a panic of distressed state of mind.

It’s important that you are able to calmly gather all the information about the problem before you do anything that might make the issue worse. Only when you are clear about the nature and cause of the problem can you then address it properly. There’s a reason that most plane crashes are due to pilot error. Don’t let pilot error crash your project.

9. Encourage Creativity

This has a lot to do with having good listening skills. A good leader will listen to their team at least as much as they direct the team.

Having regular meeting where team members can discuss the problems and issues they are having is a great way to not only build team cohesiveness, but it also allows for the brainstorming of ideas to solve problems.

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As a team leader, you should set ground rules for these brainstorming sessions that include:

  1. There are no stupid ideas – Brainstorming sessions by their nature are creative endeavors, nothing squelch’s creativity faster than a judgmental atmosphere.
  2. Don’t criticize other people’s ideas – A brainstorming session is not the forum to decide if an idea is good or not. In fact, you should be encouraging people to come up with wild, strange or unlikely concepts. After all, that is how industry changing breakthroughs come about.
  3. Build on other’s ideas – This is where encouraging wild ideas pays off. It’s very common that one person’s idea will trigger someone else’s different (or even better) idea. In effect, your team is harnessing and building off of each other’s brain power. And this is what we are after, it’s this type of “out of the box” thinking that can lead to revolutionary changes.

10. Integrity

No one can be an effective leader without integrity. It doesn’t take long for the troops to lose confidence in a leader who won’t stand up for them or who blames others for their mistakes. These types of leaders quickly evolve in to tyrants. They are no longer seen as a “team player” by the group and trust quickly dissolves. Once this happens, they no longer have the ability to inspire people to follow them, and the only tool left is to lead by fear and intimidation.

Obviously, this can work in the short term, but not as a long term strategy.

To avoid this, you can inspire confidence in your organization by listening to your staff and taking their advice (when warranted). Be forthright and admit to mistakes when you make them. And finally, don’t be afraid to go to bat for your employees with upper management if you think you are right. You don’t necessarily have to win, but it’s important that your troops see that you tried.

If you employ these tactics, you can inspire people to follow your lead without having to rely on intimidation or fear.

Final Thoughts

We’ve talked a lot about what makes a good or successful team leader . But why is it important for a leader to inspire followers as opposed to intimidate them? After all, we’ve all known leaders that have gotten good results using fear and intimidation as tactics, so what’s the advantage to inspire them? I think the answer is three fold:

It’s better for the organization. n terms of both the quality of the end result and the monetary costs to the company. It’s been well established that employees who feel vested in both the organization and the project become much more productive than those who don’t. Employees are also much more likely to remain with the company if they are happy and don’t fear losing their jobs. Retaining good employees can be a major cost saving tactic.

It’s better for the employee. Don’t underestimate the value of job satisfaction to an employee. Things like enjoying their job, co-workers and boss contribute a lot to morale. Often times, employees value job satisfaction over monetary issues and will stay with the company because of that.

It’s better for you. s we’ve said before, fear and intimidation will get you results in the short term. However, longer term the results will suffer as employee satisfaction and retention rates go down. As the team leader, you are ultimately responsible for the product your team puts out. Ensuring that your employees are giving you their best efforts only helps you.

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Featured photo credit: Louis Hansel via unsplash.com

Reference

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David Carpenter

Lifelong entrepreneur and business owner helping others to realize the American Dream of business ownership

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Last Updated on October 22, 2019

How to Focus and Concentrate Better to Boost Productivity

How to Focus and Concentrate Better to Boost Productivity

We live in a world of massive distraction. No matter where you are today, there is always going to be distractions. Your colleagues talking about their latest date, notification messages popping up on your screens, and not just your mobile phone screens. And even if you try to find a quiet place, there will always be someone with a mobile device that is beeping and chirping.

With all these distractions, it is incredibly difficult to concentrate on anything for very long. Something will distract you and that means you will find it very difficult to focus on anything.

So how to focus and concentrate better? How to focus better and produce work that lifts us and takes us closer towards achieving our outcomes?

1. Get Used to Turning off Your Devices

Yes, I know this one is hard for most people. We believe our devices are so vital to our lives that the thought of turning them off makes us feel insecure. The reality is they are not so vital and the world is not going to end within the next thirty minutes.

So turn them off. Your battery will thank you for it. More importantly though is when you are free from your mobile distraction addiction, you will begin to concentrate more on what needs to get done.

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You do not need to do this for very long. You could set a thirty-minute time frame for being completely mobile free. Let’s say you have an important piece of work to complete by lunchtime today. Turn off your mobile device between 10 am and 11 am and see what happens.

If you have never done this before, you will feel very uncomfortable at first. Your brain will be fighting you. It will be telling you all sorts of horror stories such as a meteorite is about to hit earth, or your boss is very angry and is trying to contact you. None of these things is true, but your brain is going to fight you. Prepare yourself for the fight.

Over time, as you do this more frequently, you will soon begin to find your brain fights you less and less. When you do turn on your device after your period of focused work and discover that the world did not end, you have not lost an important customer and all you have are a few email newsletters, a confirmation of an online order you made earlier and a text message from your mum asking you to call about dinner this weekend, you will start to feel more comfortable turning things off.

2. Create a Playlist in Your Favourite Music Streaming App

Many of us listen to music using some form of music streaming service, and it is very easy to create our own playlists of songs. This means we can create playlists for specific purposes.

Many years ago, when I was just starting to drive, there was a trend selling driving compilation tapes and CDs. The songs on these tapes and CDs were uplifting driving music songs. Songs such as C W McCall’s Convoy theme and the Allman Brothers Band’s, Jessica. They were great songs to drive to and helped to keep us awake and focused while we were driving.

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Today, we can create playlists to help us to focus on our work. Choose non-vocal music that has a low tempo. Music from artists such as Ben Böhmer, Ilan Bluestone or Andrew Bayer has the perfect tempo.

Whenever you want to go into deep, focused work, listen to that playlist. What happens is your brain soon associates when you listen to the playlist you created with focused work and it’s time to concentrate on what it is you want to do.

3. Have a Place to Go to When You Need to Concentrate

If you eat, surf online and read at your desk, you will find your desk a very distracting place to do your work. One way to get your brain to understand it is focused work time is, to use the same place each time for just focused work.

This could be a quiet place in your office, or it could be a special coffee shop you use specifically for focused work. Again, what you are doing is associating an environment with focus.

Just as with having a playlist to listen to when you want to concentrate, having a physical place that accomplishes the same thing will also put you in the right frame of mind to be more focused.

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When you do find the right place to do your focused work, then only do focused work there. Never surf, never do any online shopping. Just do your work and then leave. You want to be training your brain to associate focused work with that environment and nothing else.

If you need to make a phone call, respond to an email or message, then go outside and do it. From now on, this place is your special working place and that is all you use it for.

Every morning, I do fifteens minutes of meditation. Each time, I sit down to do my meditation, I use the same music playlist and the same place. As soon as I put my earphones in and sit down in this place, my mind immediately knows it is meditation time and I become relaxed and focused almost immediately. I have trained my brain over a few months to associate a sound and a place with relaxed, thoughtful meditation. It works.

4. Get up and Move

We humans have a limited attention span. How long you can stay focused for depends on your own personal makeup. It can range from between twenty minutes to around two hours. With practice, you can stay focused for longer, but it takes time and it takes a lot of practice.

When you do find yourself being unable to concentrate any longer, get up from where you are and move. Go for a walk, move around and get some air. Do something completely different from what you were doing when you were concentrating.

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If you were writing a report in front of a screen, get away from your screens and look out the window and appreciate the view. Take a walk in the local park, or just walk around your office. You need to give your brain completely different stimuli.

Your brain is like a muscle. There is only so much it can do before it fatigues. If you are doing some focused work in Photoshop and then switch to surfing the internet, you are not giving your brain any rest. You are still using many of the same parts of your brain.

It’s like doing fifty pushups and then immediately trying to do bench presses. Although you are doing a different exercise, you are still exercising your chest. What you need to be doing to build up superior levels of concentrated focus is, in a sense, do fifty pushups and then a session of squats. Now you are exercising your chest and then your legs. Two completely different exercises.

Do the same with your brain. Do focused visual work and then do some form of movement with a different type of work. Focused visual work followed by a discussion with a colleague about another unrelated piece of work, for example.

The Bottom Line

It is not difficult to train your brain to become better at concentrating and focusing, but you do need to exercise deliberate practice. You need to develop the intention to focus and be very strict with yourself.

Set time aside in your calendar and make sure you tell your colleagues that you will be ‘off the grid’ for a couple of hours. With practice and a little time, you will soon find yourself being able to resist temptations and focus better.

More Resources About Boosting Focus and Productivity

Featured photo credit: Wenni Zhou via unsplash.com

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