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Last Updated on April 23, 2020

13 Ways to Demonstrate Integrity in the Workplace

13 Ways to Demonstrate Integrity in the Workplace

Integrity isn’t the sort of asset you would claim on your resume, but it is a highly sought-after quality. A potential employer may never ask, “Are you a person with sound moral principles?” But most employers and hiring managers are looking to see that you are.

Rather than a specific skill, integrity is a bundle of traits, including honesty and an ability to adhere to moral and ethical principles. When taken together, these traits show that you are a quality individual that’s worthy of being hired.

A Hot Topic Across Industries: Integrity

Once you are on staff, you become a representative of the company, and your behavior becomes inextricably linked to its performance and its reputation. You must act with integrity in all business relationships — with coworkers, customers, vendors, and members of the community.

Companies are actively working to instill integrity into their business practices. In an effort to convey their emphasis on ethnical and socially responsible ways of doing business, nearly 200 CEOs recently signed a statement of commitment to, among other pledges, foster diversity, inclusion, dignity, and respect for employees.[1]

How to Demonstrate Integrity in the Workplace

Integrity begins with your individual choice to always act in accordance with strong moral principles, no matter the situation. By exhibiting integrity in all your work interactions, you will exude unwavering confidence and purpose[2]. Others will become inspired by your way of interacting and your steadfast accountability.

Here are 13 ways to demonstrate integrity in the workplace. Keep these attributes top-of-mind when conducting business, and you will soon be known as a person of integrity.

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1. Tell the Truth

It’s easy to be transparent when the news is good. You won a new piece of business, wooed a client, or made that all-important sale. When the news is positive, you shout it from the rooftops (or at the next staff meeting, anyway).

But how do you behave when the news is bad? How do you tell your boss the difficult news that the client was unmoved by the presentation? Or that a critical meeting did not go as planned? You tell the truth. Most bosses will forgive a few lackluster presentations if you tell the unvarnished truth. At least your boss knows you can be trusted.

2. Don’t Publicize Negativity

Your boss took a risk on you when he hired you. The last thing he wants to hear is that you are repaying his loyalty by looking for a new job. Or that you’ve been griping about the company on Facebook or other social media.

While you want to be transparent about your wins and losses to your boss and colleagues, you should resist bad-mouthing the company or anyone you work with. Demonstrate integrity in the workplace by keeping your gripes about your boss to yourself.

3. Don’t Abuse Your Position

Continually show your employer that you are worthy of the trust she put in you to do your best work. Demonstrate your integrity by never abusing any of your freedom and autonomy with personal phone calls, Internet searches, or too much socializing with coworkers. In addition, when you always deliver on what you promise, others will trust that you are a woman or man of your word.

4. Offer Respect to Every Colleague

Set a great example by respecting your colleague’s boundaries — both physical and emotional. If you work in a cubicle, don’t yell at your coworkers through the felt walls. Instead, email or text them and ask if you can pop by for a few minutes. Behave as if every person on staff has a door to their cubicle, and knock on it only in an emergency.

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If you notice that a colleague looks stressed or anxious, offer to help ease some of his/her workload. (If they reject your offer, respect that, too.) Furthermore, you show respect by giving others a chance to be heard and honoring their opinions and input.

5. Be Forthcoming With Important Information

Demonstrating integrity means you always stick to the truth when representing your company’s products and services. In any business interaction, you know never to distort the truth or cover up the facts. For example, let your customer know, “Our product doesn’t have the capability to do what you’ve just described, though it can meet these requirements.”

6. Give Credit Where It’s Due

In certain companies, it is hard to get the credit you deserve. However, you will find that the more you credit others with helping you out, the more credit you will accrue in return. Giving credit where it’s due helps foster camaraderie. “I could not have completed this project without Linda’s phenomenal assistance,” you can say. Better, thank Linda in an email and copy all who worked on the project.

7. Try Collaboration Instead of Competition

Some workplaces promote competition between teams for plum assignments, for new business pitches, and for developing software applications. Strive to foster a friendly rivalry rather than a cutthroat one. You will portray yourself as a team player, and others will want to work with you.

Let others know that you’re willing to share the direction you’re exploring and the information you’re uncovering in hopes of arriving at the best solution collaboratively.

8. Value Diversity

A diverse workplace allows colleagues with different backgrounds and viewpoints to find better solutions. If you are in Human Resources (or not), encourage your team to bring diverse minds to solve the challenges before you. As the old adage says, “Two heads (or four, six, eight or twenty) are better than one.”

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9. Be Accountable for Your Actions

Only cowards pass the buck. Those with integrity take responsibility, even when it means having to admit one’s shortcomings. “I think we did not study the competition deeply enough,” you can say to your team. “But I have an approach that will help us all get smarter, faster.”

When you’re accountable each and every time, your team will rally behind you when needed.

10. Meet All Deadlines

Integrity in the workplace starts with honoring deadlines. No one, least of all your boss, wants to hear the many reasons why you couldn’t honor a deadline. All she wants to hear is that the work is ready.

You will prove yourself a person of integrity if you come through when you say you will. (It may help to under-promise on the delivery date by a few days to give yourself the cushion you need to complete the work on time.)

11. Practice Open Communication

When others report to you, they want candid communication about their job performance. If you have to review someone who is underperforming, you owe it to them to let them know what he/she is doing wrong. Then, outline the steps they can take to improve. Work out a timeline for when you will both meet again to see if they have been able to turn things around.

Integrity in the workplace means handling the difficult conversations with grace and professionalism.

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12. Uphold Moral Standards of the Job

If you know someone at the office who is stealing money or accepting bribes, you must report the violation, even if it is uncomfortable to do so. Similarly, if you know of a colleague who is harassing or bullying coworkers, you need to report the behavior. Find out the procedures, and report the person. You may feel ostracized by the person, but everyone else on the team will respect you all the more.

13. Approach Challenges With Courage

Showing courage in each aspect of your professional life demonstrates integrity. It may mean having to go back to a client with new information that proves something you stated was wrong. Or it may mean standing up to a boss who wants to cut corners in a way that makes the workplace unsafe. (This is best done in private, rather than calling the boss’s integrity into question in public, although if you aren’t able to change their mind, you may need to enlist another boss.)

Final Thoughts

Integrity is the common denominator of a rewarding and successful career. By demonstrating integrity in the workplace, you’re able to find balance between respect and responsibility. Not only will your positive attributes lead you to have better relationships with coworkers, but you will find more fulfillment from your work because you know you’re performing in alignment with your best self.

Become a model of integrity in your workplace. You will set the tone for appropriate behavior and overall professionalism across your organization. The rewards will come in the form of mutual respect and rapid advancement.

More Tips on Integrity

Featured photo credit: Campaign Creators via unsplash.com

Reference

More by this author

Vicky Oliver

Author of 6 best-selling books on job-hunting and job interview questions, business etiquette, frugalista style, advertising, and office politics.

How to Decline a Job Offer Gracefully (With Email Examples) Why You Are Never Too Old for College (And How To Make It Work) How to Write an Impressive Cover Letter (With Examples) 13 Ways to Demonstrate Integrity in the Workplace How to Write an Effective Meeting Agenda (With Templates)

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Published on August 4, 2020

36 Important Resume Skills (For All Types of Jobs)

36 Important Resume Skills (For All Types of Jobs)

Most jobs require specialized skills. At the same time, there are a lot of resume skills that apply across the board.

If you’re on the hunt for a new job, give your resume a refresh. Employers want to know: Can you communicate effectively? Are you easy to get along with? Can you manage your time effectively?

Remember, you may not get a second look. Use your resume to make a great first impression.

Holistic ability is what employers want to see when hiring. These resume skills can make you a top pick regardless of what role you’re applying for.

Communication

Being properly understood is critical. On any team, you must be able to relay and interpret messages with speed and precision. How you describe yourself, the concision of your phrasings, and the layout of your resume are great ways to showcase these skills.

1. Writing

Whether it’s emails or official documents, writing skills are essential for candidates in any industry. Clear, concise phrasings minimize misunderstandings and save the recipient time. This is probably one of the most important resume skills.

2. Verbal Communication

Speaking clearly and eloquently is one of the first things a hiring manager will note in an interview. Communicating over the phone is commonplace in business. Outline this skill on your resume, and they’ll invite you in to listen for themselves. This is easily one of the most important resume skills in most industries.

3. Presentation

Sales pitches and company meetings may include presentations, which require special communication skills. Being able to spearhead and properly carry out a presentation shows organization and resolve.

4. Multilingualism

Knowing more than one language can open doors for you and the business you represent.[1] Being able to speak another language allows your company to serve a whole new demographic.

5. Reading Comprehension

At any job, employee handbooks, company newsletters, and emails will come your way. Being able to decipher them quickly and effectively is an important resume skill. This goes hand in hand with having excellent writing skills.

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Tech Savvy

Technology is evolving rapidly, especially in the business world. Be sure to mention the technologies you’re familiar with on your resume, even if you don’t expect to use them daily.

6. Social Media

Almost everyone has some form of social media these days. Companies use platforms like LinkedIn and Facebook to reach new audiences, provide customer service, and build brand loyalty.

7. Operating Systems

Can you use a Mac? What about a PC? Most jobs today require the use of a computer. Prior experience navigating common operating systems will help you acclimate much more quickly. This has become an important resume skill ever since the start of the information age.

8. Microsoft Office

Of all the software in the world, Microsoft’s Office suite might be the most popular. Word, Excel, Powerpoint, and Outlook are widely used in the business world. Having this as part of your resume skills is very helpful especially in certain industries.

9. Job-Specific Programs

Did you get the hang of HubSpot in your last role? Is Slack something you’ve mastered? Be sure to mention them on your list of resume skills. These demonstrate that you can pick up new tools quickly.

Interpersonal Skills

Despite the rise in technology, businesses are run by people. Working with and for people means you need to be able to handle yourself with poise in different social settings. Highlight roles and situations on your resume that involved tricky conversations.

10. Customer Service

No company can succeed without its customers. Being able to treat customers with respect and attention is an absolute must for any applicant. Specific industries regard this as the most important resume skill their prospective employees should have.

11. Active Listening

Listening is an underrated skill, especially for leaders.[2] If you can’t listen to other people, you’ll struggle to work as part of a team.

12. Sense of Humor

You might wonder why having a sense of humor is a part of your resume skills. Humor is important for building rapport, but getting it right in the workplace can be tough. Everyone loves someone who is entertaining and can lighten the mood. On the other hand, people are turned off by immaturity and inappropriate jokes.

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13. Conflict Resolution

A customer stomps up to your desk and starts yelling about a problem he or she is having – how do you handle this situation? The right approach is to work to resolve the situation, not to escalate or avoid it.

Teamwork

One of the best parts of any job is the bonds you build with your co-workers. Fostering healthy relationships can make the workspace more enjoyable for everyone.

14. Collaboration

Whatever your line of work, chances are good that you’ll be working with others. Being able to collaborate effectively with them is critical if the whole team is to hit its goals. You can use various apps and tools available to help you collaborate with your team.

15. Leadership

Even if the title of the job you’re applying to isn’t “manager” or “executive,” there will still be moments when it’s your turn to lead. Prove that you’re up to the challenge, and you’ll be looked at as a long-term asset. Listing this as one of your resume skills is certainly an eye-catcher for most.

16. Reliability

Work isn’t always easy or fun. You have to be willing to pull your weight, even when times are hard. Otherwise, your co-workers won’t feel as if they can count on you. Reliability is important in maintaining the cohesion of a team. You should let people know that they can rely on you.

17. Transparency

To work as a team, members must be willing to share information with each other. Are you willing to own up to your mistakes, share your challenges, and accept consequences like an adult? Let them know that you’re transparent and reliable.

Personal Traits

Your resume is about selling yourself, not just your education and work history. The good news is, your “soft” skills are a great opportunity to differentiate yourself. Use bullets beneath your past experiences to prove you have them.

18. Adaptability

In any role, you’ll need to adjust to new procedures, rules, and work environments. Remember, these are always subject to change. Being able to adapt ensures every transition goes smoothly.

19. Proactivity

An autonomous employee can get work done without being instructed every step of the way. Orientation is one thing; taking on challenges of your own accord is another. Being proactive is an essential resume skill, especially if you’re eyeing for managerial roles in the future.

20. Problem-Solving

When problems arise, can you come up with appropriate solutions? Being able to address your own problems makes your manager’s life easier and minimizes micro-management. Problem-solving is an important yet often overlooked resume skill.

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21. Creativity

Can you think outside of the box? Even roles that aren’t “creative,” strictly speaking, require creative thinking. Creativity also helps in your ability to solve problems.

22. Organization

Staying organized makes you more efficient and reduces the risk of mistakes. Organization skills make life easier not just for you, but also for other members of your team. This makes it an important skill to put in your list of resume skills.

23. Work Ethic

Every company wants hard workers on its team. You’re applying for employment after all, not a place to lounge around. Putting this on your list of resume skills is just as important as actually exhibiting it in the workplace once you’re hired.

24. Stress Management

How well do you work under stress? If you’ll be required to meet tight deadlines, you’ll have to prove you can handle the heat.

25. Attention Management

Whether you’re developing a partnership or writing a blog post, attention to detail makes all the difference. People who sweat the details do better work and tend to spot problems before they arise. Use Maura Thomas’s 4 Quadrants of Attention Management as a guide to managing attention.[3]

26. Time Management

Time is money. The better you are at using company time, the more valuable you’ll be. Show that you can make every second count. Managing your time also means being punctual. No employer wants to deal with a team member who’s constantly tardy. This is commonly included in most people’s resume skills, but not everyone lives up to it.

27. Patience

Things won’t always go your way. Can you calmly work through tough situations? If not, you’ll struggle with everything from sales to customer service to engineering.

28. Gratitude

When things do go your way, are you gracious? Simply being grateful can help you build real relationships.[4] This also helps foster a better team atmosphere.

29. Learning

Employers want to invest in people who are looking to grow. Whether you love to take online courses, read, or experiment with hobbies, make sure you show you’re willing to try new things.

30. Physical Capability

Many job postings have the classic line, “must be able to lift X amount of pounds” or “must be able to stand for X hours per day.” Play up past positions that required you to do physical labor.

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31. Research

How easily can you dig up new details about a concept? Research skills are critical for marketing, business analysis, writing, account management, and more.

32. Money Handling

Being able to count bills quickly and accurately is important at any company with a brick-and-mortar storefront. Integrity and honesty are key when you’re running the cash register or reconciling bank statements.

Commitment

To employers, every new hire represents an investment. Are you worth investing in? Prove it. Employers need to see signs of commitment before they bring you on board.

33. Longevity

Hiring managers love to see long tenures on your resume. This suggests that you’re in it for the long haul, not just passing through for a quick buck.

34. Fidelity

For an employer-employee relationship to work, there has to be trust. Employers tend to find out when someone is hiding side gig or sharing information they shouldn’t be. References from past employers can prove that you’re loyal to companies that hire you.

35. Obedience

You won’t agree with every choice your employer makes. With that said, you have to respect your role as an employee. Obedience is about doing what your leader decides is best, even if you have a different perspective.

36. Flexibility

Life is full of surprises. A month into your new job, your role could change entirely. Flexible people can roll with the punches.

Final Words

Perform a self-audit: Which of these skills will your potential employer want to see? Add them to your resume strategically, and you’ll be that much closer to your dream job.

Tips on How to Create a Great Resume

Featured photo credit: Van Tay Media via unsplash.com

Reference

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