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How to Succeed with Integrity in a Competitive Workplace

How to Succeed with Integrity in a Competitive Workplace

When you work in a competitive environment, you’re going to have to leap over more than a few hurdles. You may have to deal with arrogant bosses, employee politics, rampant discrimination, and cruel intimidation in order to survive a potentially hostile workplace. But don’t worry—you can rise above it all. Separate yourself from the negativity and preserve your integrity by investing in your own success above all else.

1. Strive for excellence.

“Great ambition is the passion of a great character. Those endowed with it may perform very good or very bad acts. All depends on the principles which direct them.”

—Napoleon Bonaparte

Take care to act upon your ambition, and let your principles be your guide. Do not just talk about what you are going to do. (In fact, avoid needless conversations with others about your career goals altogether.) The people you work with will twist your words around, especially if you cannot deliver on your promises. So make promises to yourself—and then keep them. Your actions will speak volumes to those around you. Once you’ve shown your co-workers what you can do, they will respect you for your ability to show up for the tasks at hand.

Learn from your mistakes. Should you make an error, do not allow yourself to get dragged down to the level of obnoxious co-workers. Ignore their comments about your mistakes, and learn from the errors you make. Any mistake can be converted into a learning experience if you take the time to explore what happened. And if others make mistakes, be sure to give them the space to learn as well. It’s not worth your energy to taunt them about their own errors—as an ambitious person, you simply don’t have time for that.

Put forth the effort on every project, aim for what you believe is right, and be proud of what you do. Your passion and persistence will move you up the ranks in a competitive workplace, especially if you perform with integrity and tact. You define the measurement of your own success: the only person you have to please is yourself.

2. Build and rebuild your reputation.

“Character isn’t inherited. One builds it daily by the way one thinks and acts, thought by thought, action by action. If one lets fear or hate or anger take possession of the mind, they become self-forged chains.”

—Helen Gahagan Douglas

It is up to you to begin forging strong bonds with your impressions among your co-workers. If you are starting a new job, then it is pretty easy. Simply present yourself in the best light from day one. If you hit the ground running, your reputation among your colleagues will grow naturally.

But what if you’ve been working with a corporation for many years? Well, it may be time to rebuild your reputation. Let go of pride for a spell, and find what needs within the company you can fulfill with your skill set. If you continue to cultivate these strengths, your co-workers will certainly appreciate exactly what value you bring to the company. From there, you can start to build other skills that will further raise your profile within the corporation—and that is something you can be proud of.

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Your reputation among your colleagues will grow with each of your successes. Your employer will trust you with more responsibilities. Others will look to you for advice on the way up: feel free to give it. Remind them, however, that there is no better teacher than learning from your mistakes.

If you take the time to cultivate your character on the path to success, you will inevitably preserve your reputation in the process.

3. Roll with the punches.

“I am glad that I paid so little attention to good advice; had I abided by it I might have been saved from some of my most valuable mistakes.”

—Edna St. Vincent Millay

Practice successful recoveries. Every time you make a mistake, look for the opportunity to learn.

Oftentimes in the workplace, an error could cost you: perhaps you will be demoted (or worse, fired.) In these cases, be sure to mourn your losses. Blow off a little steam, talk to a confidant or mentor, or take a well-deserved vacation. Set a time limit on your period of grief, however. Once you have allowed the moment to pass, roll with the punches.

You will be glad for the break. It will allow you to take an objective look at what happened, how you can regroup, and how you can avoid making the same mistake twice. If you have to look for a new job, don’t be afraid. Just put your best foot forward and rely upon those skills you’ve been cultivating. Champion your successes to the world and you’ll advance your career.

If you are returning to the same workplace after a hiatus, you’ll be ready to face everyone you work with. Your co-workers and employers will be impressed by your ability to rebound, and they will respect you all the more. Also, they will recognize that you are a human just like them. More often than not, they’re going to be delighted to have you back.

Find strength in your mistakes, and bounce back twice as high.

4. Respect others’ differences.

“The only difference between man and man all the world over is one of degree, and not of kind, even as there is between trees of the same species. Where in is the cause for anger, envy or discrimination?”

—Mahatma Gandhi

Nowadays, you can find many diverse cultures and beliefs in the workplace. Many times the manifestation of these differences can be a beautiful, natural part of belonging to an organization. In other times, the closed-minded natures of some co-workers can be difficult to navigate. Be sure to practice openness to what others believe, and do not seek to impress your own beliefs on your colleagues.

Let it be said: there are monsters in the workplace: misogynists, bigots, racists, narcissists, sociopaths, autocrats, and other types of ignorant miscreants. This is just a fact of life: people are the way they are. People of this ilk are not easily avoided in the workplace, so you must learn to let them be. Free yourself of whatever negativity they may conjure up within you, and focus merely on the work at hand. Let your successes tell your story, and remind yourself that a nasty person is often simply jealous of your ability to thrive.

Politics tell a similar story, but can be harder to deal with. Try to be happy for those who are celebrated for their worth. Sometimes, however, the office jerk gets to move up the ranks—don’t let it get you down. You will have your day. What’s more, since you measure yourself by your own achievements, you can be proud of what you do. Keep on rising above the mundane, and your co-workers will continue to want to see you grow. And don’t get involved in gossip—you are better than that.

Lead by example when it comes to politics. Diversity is meant to be celebrated in the workplace.

5. Foster healthy relationships.

“When we dislike someone, or feel threatened by someone, the natural tendency is to focus on something we dislike about the person, something that irritates us. Unfortunately, when we do this—instead of seeing the deeper beauty of the person and giving them energy—we take energy away and actually do them harm. All they know is that they suddenly feel less beautiful and less confident, and it is because we sapped their energy.”

—James Redfield, The Celestine Prophecy

Learn to work around those who are difficult, and praise those who you enjoy working with. It’s a healthy habit to look for the good in people: we’re not all that different after all. Everyone wants things to go smoothly in the workplace, so keep that in mind when the going gets tough.

For whatever reason, you may find that one or more of your colleagues do not like you. Don’t pander to them. You don’t have to please the people you work with, you just have to perform your job well. You may discover that there are like-minded individuals in your workplace: cultivate your working relationships with these people instead of squandering your focus on “how things should be.” By aligning yourself with the right kind of workers, you will be able to do more with your time and energy.

The higher-ups will undoubtedly appreciate your ability to work well with others and when it comes time to promote you, they will sing your praises as well.

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6. Go with the flow, and then go against it.

“It is better to lead from behind and to put others in front, especially when you celebrate victory when nice things occur. You take the front line when there is danger. Then people will appreciate your leadership.”

—Nelson Mandela

Always get a sense of the room when starting out. Your co-workers may be invested in their own projects, which is good—let them be. At other times, you may find your colleagues would rather laze away the day, or fester in foul moods. In these moments, break away from the bad habits and forge your own path.

In a project-oriented environment, always seek to discover the best way to further the task at hand. Are you the best suited individual for it? Maybe you need to ask for a little help on this one. Don’t be afraid to admit your weaknesses! This is a prime example where going with the flow will help you: allow everyone the opportunity to meet the needs of the company so that the overall project doesn’t suffer. Support those who want a little more responsibility too. Sometimes you have to let go of your ego so that the collective can thrive.

There will be moments when you know you have the right idea, though, and it seems like no one is listening. These are the times when you must take the bull by the horns. You will have to be assertive: share your groundbreaking ideas with the project manager or the entire team in the proper moment. This could mean having a pow-wow with her in her office, or it could mean that you should bring up your idea in a meeting. Whatever the case, gauge the public response to your suggestion beforehand and employ tact in the way you present it.

It’s important to know when to follow the flow, and when it’s right to break tradition.

7. Compete with class.

“He who angers you conquers you.”

—Sister Elizabeth Kenny

Competition is a good thing, and you should learn to love it. This doesn’t mean always winning, this means always doing your best.

When you compete with others in the workplace, think about that reputation you’ve been building. Others may want to put you down, to see you fail. Let them participate in a challenge how they want to, but if they play rough, you don’t necessarily have to play along. Think about how you will go about competing and what it will mean for your growth in the long run.

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Sometimes your co-workers (or your boss) will try to intimidate you. I’ve heard many stories about employers or colleagues who utilize horrible tactics to get what they want. Some of your co-workers might not want you to get the raise you deserve, so they’ll spread lies about you. A manager might threaten to suspend or fire you if you don’t agree to work grueling hours. Or maybe your team wants you to take the fall for a failed project. Don’t crumple under the pressure.

The answer, as always, is to rise above their intimidation. Let the facts of your work speak for themselves. If you have to, confront the person who is trying to intimidate you, and do it in private if you can. Perhaps you will have to do what is being asked of you, but at least you have made your stance known. And you can always voice your opinion through the proper channels. Never forget that you also have legal rights as an employee—if anyone ever harasses you thereby compromising your ability to work, don’t be afraid to blow the whistle on them if necessary.

Remember that you are an asset to your company, so maintain your integrity and you will triumph.

8. Make a lifestyle, not a living.

“A career is wonderful, but you can’t curl up with it on a cold night.”

—Marilyn Monroe

Life is about your journey in the world, and your career is just a slice of your experience. There are so many wonderful places to visit, events to enjoy, and people to meet. Your career is not the end-all be-all of your existence!

Therefore, set aside plenty of time outside of work to cultivate yourself. For example, you could start up a new hobby, watch indy movies, go out on dates, take trips, meet up with like-minded groups of people, grow your investments, and participate in the gazillion sorts of activities in your community—and around the world!

A life spent in service to a corporation will provide you with a regular salary and plenty of work experience. Beyond that, there is very little that a long career will bring you in your twilight years. Strive to develop a balance between your career and your life outside of work.

Your extra-curricular experiences will make you more cultured and happy, and the competitive environment you work in won’t seem so difficult to navigate. Your passion for life will shine both in your work community and outside of it. And you will be pleased with your successes because you didn’t pander to the competition—you rose above it all.

Featured photo credit: taylorward89/Photopin via flickr.com

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Published on March 20, 2019

How to Write a Powerful Mission Statement for Your Business

How to Write a Powerful Mission Statement for Your Business

Have you ever felt lost in the minutia of your job?

As a business owner, I can relate to getting bogged down in the day to day operations of my business. Things like inventory, payroll, scheduling, purchasing and employee management take up the bulk of my day.

While these things are important and need to get done, focusing too much on the details can make you lose sight of the big picture. This is why having a good mission statement comes in handy.

What is a Mission Statement?

Put simply, a mission statement is an internal document that provides a clear purpose for the organization. It provides a common reference point for everyone in the organization to start from.

In other words, after reading your company’s mission statement, managers and employees should be able to answer the question “What are company’s main objectives?” For example, Southwest Airlines mission statement reads:[1]

“Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit. We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth.”

In this single statement, Southwest conveys the company’s goals of providing the highest level of customer service as well as providing a good working environment for their employees.

Mission Statement VS. Vision Statement

While the mission and vision statements are related, there are subtle but distinct differences the you should be aware of.

First of all, a mission statement is designed primarily as an internal company document. It provides clarity and direction for managers and employees.

While there’s nothing wrong with sharing your company’s mission statement with the outside world, its intended audience is within the company.

While a mission statement provides a general framework for the organization, the vision statement is usually a more inspirational statement designed to motivate employees and inspire customers. Going back to Southwest Airlines, their vision statement reads:[2]

“To become the world’s most loved, most flown, and most profitable airline.”

This statement inspires good feeling from the customer while motivating the employees to achieve that vision.

What Does a Good Mission Statement Look Like?

When coming up with a mission statement, it’s important to take your time and do it right. Too often, people (especially entrepreneurs) just write down the first thing that comes to mind and they end up with worthless or (worse yet) a generic mission statement that is utterly useless.

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Remember, a mission statement should provide a common framework for everyone in your organization.

When writing a mission statement, you should always try to incorporate the following;

  • What we do?
  • How we do it?
  • Whom do we do it for?
  • What value are we bringing?

Now, you can see how tempting it is to just come up with something generic that ticks off those four boxes. Something like “We provide the best widgets available online for the consumer.”

After all, that did check off all the boxes:

What we do? Provide widgets.

How we do it? Online.

Who do we do it for? The consumer.

What value we bring? The best widgets.

The problem with this mission statement is that it could apply to any number of companies producing the same widget. There is nothing to distinguish your company or its widgets from any of your competitors widgets.

Compare that mission statement to this one:

“We provide the highest quality widgets directly to the consumer at an affordable price backed up with a 100% satisfaction guarantee. If our clients aren’t 100% satisfied, we’ll make it right.”

What’s the difference?

Both mission statements answer all the same questions of what, how, whom and value. But in the second statement, they are differentiating their company from all other competitors by answering the question “what makes us unique”.

Another way to read that is, “Why you should buy from us.” In this example, it’s because our widgets are of the highest quality and we stand behind them 100%.

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You might have noticed the statement didn’t say that we sell widgets at the lowest possible price. That’s because we are emphasizing quality and satisfaction over price.

A different company’s mission statement may emphasize selling widgets at the lowest possible price with little to no mention of a guarantee.

Hallmarks of a Good Mission Statement

1. Keep It Brief

Your mission statement should be no longer than three sentences. This is not your company’s magnum opus.

You should be able to distill the what, how, who and why questions into a succinct message.

2. Have a Purpose

A company’s missions statement should include the reason it even exists.

Make clear exactly what the company does with statements like “We strive to provide our customers with …….”

3. Include a “How”

Take this as an opportunity to differentiate your company from its competitors.

How do you provide a product or service that’s different or better than how your competitor provides it?

4. Talk About the Value You Bring to the Table

This is where you can really set yourself apart from the competition. This is the “why” customers should buy from you.

Do you offer the lowest prices? Fastest delivery? Exceptional customer service? Whatever it is that sets you apart and gives your particular products, services or company an advantage talk about it in the mission statement.

5. Make Sure It’s Plausible

It’s okay to shoot for the stars just to settle for the moon, but not in a mission statement.

Being overly ambitious will only set you and your employees up for failure, hurt morale and make you lose credibility. You will also scare away potential investors if they think that you are not being realistic in your mission statement.

6. Make It Unique and Distinctive

Imagine if someone who knew nothing about your business walked in and saw how it was operating, then they read your mission statement. Would they be able to recognize that mission statement was attached to that business? If not re-work it.

7. Think Long Term

A mission statement should be narrow enough so that it provides a common framework for the existing business, but open enough to allow for longer term goals. It should be able to grow as the business grows.

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8. Get Feedback

This is very important, especially from managers and employees.

Getting their input can clarify how they currently see the company and their role within the organization. It’s also a good way to get people “on-board,” as studies show that people are more likely to go along with an idea if they feel included in the decision making process beforehand.

9. Review Often and Revise as Necessary

You should review the missions statement often for two reasons.

First, as a reminder of what the essence of the company is. It’s easy to forget when you are in the day to day grind of the business.

And two, to make sure that the mission statement is still relevant. Things change, and not everything can be anticipated at the time a mission statement was written.

For example, if a mission statement was written before the advent of the internet, a company that use to sell things door to door now probably has a website that people order from. You should always update the mission statement to reflect these changes.

The Value of Mission Statements: Why Go Through All of These in the First Place?

It may seem like a lot of work just for a few sentences that describe a company, but the value of a well written mission statement should not be discounted.

First of all, if you are an entrepreneur, crystallizing the what, how, whom and value questions will keep you focused on the core business and its values.

If you are a manager or other employee, knowing the company’s basic tenants will help inform your interactions with both customers and colleagues alike.

Strategic Planning

A relevant mission statement acts as a framework for strategic planning. It provides guidance and parameters for making strategic decisions for the future of the company.

Measuring Performance

By having the company’s mission in a concrete form, it also allows for an objective measurement of how well the organization is meeting its stated goals at any one time.

Management can identify strengths and weaknesses in the organization based on the criteria set forth in the mission statement and make decisions accordingly.

Solidifying the Company’s Goals and Values for Employees

Part of a well run organization is nurturing happy and productive employees.

As humans, we all have an innate need for both purpose and to be part of something larger than ourselves. Providing employees with a clearly defined mission statement helps to define their role in the larger organization. Thus, fulfilling both of these needs.

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Now I’m not saying that a mission statement can overcome low pay and poor working conditions, but with everything else being equal, it can contribute to a happier and more productive workforce.

To Hold Management Accountable

By creating a mission statement, a company is publicly stating its highest values and goals for the world to see. By doing so, you are inviting both the public and your employees to to scrutinize how well the company lives up to its ideals.

So if you state that you only provide the highest quality products, and then offer something less, it’s fair for both the public and the employees to question, and even call for a change in management.

If management doesn’t take the mission statement seriously, no one else will either; and the legitimate authority that management rely’s on will be diminished.

To Serve as an Example

This is the opposite side of the coin from the previous statement. If the highest levels of management are seen taking the mission statement seriously and actively managing within the framework of the statement, that attitude filters down throughout the organization.

After all, a good employee knows what’s important to their boss and will take the steps necessary to curry favor with them.

Finally, use the company’s mission statement as a way to define roles within the company. You can do this by giving each division in the company a copy of the mission statement and challenge the head of each division to create a mission statement for their respective departments.

Their individual mission statements should focus on how each department fits in and ultimately contributes to the success of the company’s overall mission statement. This serves as both a clarifying and a team building exercise for all parts of the organization.

Final Thoughts

Developing a mission statement is too often just an after-thought, especially for entrepreneurs. We tend to prioritize things that we perceive will give us the biggest “bang for our buck.”

Somehow, taking the time and effort to sit down and think seriously about the what, whom, how and value of our business seems like a waste of time. After all, we got in the business to make money and become successful, isn’t that all we need to know?

That mindset will probably get you started okay, but if you find yourself having any success at all, you’ll find that there really is such a thing as growing pains.

By putting in the time and effort to create a mission statement, you are laying the groundwork that will give you a path to follow in your growth. And isn’t building long term success what we are really after?

More Resources About Achieving Business Success

Featured photo credit: Fab Lentz via unsplash.com

Reference

[1] Southwest Airlines: About Page
[2] Fit Small Business: 10 Vision Statement Examples To Spark Your Imagination

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