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Published on January 14, 2020

9 Effective Team Management Strategies

9 Effective Team Management Strategies

So, you’ve been promoted to manager and now you are responsible for a team. Whereas before, you only had to worry about your own work, you are now in charge of an entire project, and every aspect of it as well.

It can seem an overwhelming task, but there are some effective team management strategies that you can employ to make your life easier.

So what exactly is “team management”? For our purposes, we can define it as:

Team management is the ability to organize and coordinate a group of individuals in order to achieve a desired outcome, goal or task.

In the traditional business model, organizations were typically set up in a hierarchy with each person in the organization having a well-defined role and set of responsibilities. In today’s world, organizations are becoming much flatter, with more of an emphasis on cross-functional and cooperative problem solving.

This change in organizational structure also has an impact on team management, management techniques and management strategies. It has become less and less acceptable to this new generation in the workforce to answer to and follow an authoritarian leader. Today’s leader is much more likely to be viewed as a “facilitator” than a traditional team leader.

So, with this new reality in mind, here are 9 effective team management strategies for today’s corporate culture.

1. Establishing and Maintaining Trust

That trust is essential to effective team management should come as a surprise to no one.

Trust is an essential component to any relationship personal or professional. In a group setting, it’s important that the individual members have trust in the leader. Trust to do the right thing, deliver what was promised and to support the individuals on the team.

You can build trust a number of ways including, acknowledging a job well done and pitching in to help when team members struggle.

Similarly as a team leader, you need to be able to trust in the team for much of the same reasons. That they will deliver work on time and in a professional manner. That they share the same goals of both the team and organization and that they will do the “right thing” by the team.

Now, there’s one more aspect of trust that important for team management, and that’s trust between team members.

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In order for any team to be effective, the members need to have trust in one another to:

  • Deliver on promises
  • Put the needs of the team first
  • Understand how their individual actions affect the team as a whole
  • Be able to count on one another to help each other out

It can take some time to establish trust and the bonds that accompany it. But there are some things you can do to promote it:

  • Be tolerant of mistakes. They are bound to happen especially if people are new to the team. Providing an atmosphere that allows team members to admit mistakes without fear of retribution encourages open communication.
  • Encourage open communication. Being tolerant of mistakes is a good start however, it takes more than that. Actively seek out input from your team members. Have weekly brainstorming sessions that are completely non-judgmental. Utilize team building exercises.
  • Be flexible. Lose the mindset that says we do it this way because we’ve always done it this way. If someone comes up with a better solution and you’re receptive, it will encourage others to come up with better solutions too.
  • Be transparent. Nothing kills trust like keeping secrets.

2. Develop Relationships

One of the often-overlooked team management strategies is to develop relationships with those you manage. It’s just a fact of life that people do a better job and work harder for people they like.

Now, we’re not saying that you have to invite them to your house for Sunday dinner. But a beer after work, a lunch or a pizza party where you get to know your team members better is a good start.

And again, this is another area where you want to encourage your team members to develop relationships with one another. Try scheduling team building exercises on a weekly or monthly basis (note: schedule these during work hours, they are work related). Bowling and dart leagues are good too. Really, almost any cooperative team activity can strengthen relationships.

3. Use Team Management Apps and Tools

I recommend using these in any team setting, but they can be especially helpful for “virtual teams” where members are working from remote locations.

Basically, a team management tool is a platform open to everyone on the team.[1] Each member of the team is assigned their task, the progress of which can be followed and monitored. This allows for the team to know exactly where the project stands at any given moment. It’s very useful in pinpointing exactly where problems and bottlenecks are occurring in the system so that corrective action can be taken quickly.

They are also a good way for team members to coordinate their work with one another. If Sally is waiting for John to finish his project but sees that it’s still two weeks out, she can switch her focus, help out with the delay or be assigned a new task.

As you can see, when used properly team management tools can contribute to intergroup communication as well as improve efficiencies.

Get inspired by these 5 Project Management Tools to Get Your Team on Track

4. Know How to Retain Your Best Employees

Certainly, money is a motivating factor, but it’s not nearly as high on the list as you may believe, in fact:[2]

Studies have shown that 89 percent of bosses believe employees quit because they want more money. As much as any boss would love this statistic to be true (because it basically pardons any manager from wrongdoing) it’s simply not true. Only 12 percent of employees actually leave an organization for more money.

Moreover:[3]

79 percent of people who quit their jobs cite ‘lack of appreciation’ as their reason for leaving. As the saying goes, people don’t leave companies. They leave bosses.

So, what can we take away from these studies?

First, while no one would argue that money isn’t a factor, it’s not nearly as important as most people think. For most employees and team members, having a positive work environment is much more important.

So, start by creating a supportive atmosphere that encourages participation and rewards initiative. This will go a long way towards employee retention.

5. Know Your Role as a Leader

Good team management strategy requires that you know your role as a leader.

The role of a leader is, by nature dynamic, it changes both situationally and over time. In simple terms, know when to lead and when to step back.

Micromanaging is a nightmare for talented and motivated employees. A large part of job satisfaction is tied into the employee’s “ownership” of their work. Micromanaging stifles creativity and strips ownership from the team member.

Now, that’s not to say that you shouldn’t intervene when problems arise. After all, one of the advantages of the above mentioned team management software is the ability spot issues early before they become major problems.

So, when is it appropriate to step into a situation and when is it okay to leave it alone? While there is no hard and fast rule, a good plan of action is to:

  1. Inquire – Note, that I didn’t say intervene. The first step is to inquire with the team member to get a better understanding of the nature of the problem. Is it a personal issue, a training issue, too much on their plate?
  2. Evaluate – Is this a problem that will get worse without intervention? Is it a temporary hiccup?
  3. Decide on an action – Will shifting a portion of the workload to another team member help? How about letting them take a personal day for issues at home? Or, maybe no action is required which is still an action.
  4. Monitor – What effect did your decision have on the issue and adjust accordingly.

6. Take Advantage of Other People’s Knowledge and Skill Sets

A good team management strategy is always to use people’s skills and abilities as efficiently as possible. And as a leader, you need to recognize that you aren’t fully aware of everyone’s knowledge base.

The whole point of having a team is to take advantage of the different skill sets each team member has. While this may seem obvious, what many managers forget is that people’s expertise and skill sets can overlap.

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For example, when my team set up my latest online product, it didn’t do so well. So, I got everyone in a room to discuss it. As it turned out, it was my mistake. I had let my marketing team set the price points for the product and its various upsells and downsells. My marketing team had never dealt with this type of product before, but the team who built the product had done it many times. It was the programmers who pointed out that the pricing structure was all wrong.

Long story short, we changed the pricing structure and it’s now one of our best-selling products.

So, the moral of the story is that while people do have expertise in a field, don’t discount the fact that their experiences can give them insights that bleed over into other areas.

7. Define Roles Within the Team

We’re not talking job responsibilities like programming, marketing and development. We’re talking about defining roles within the team.

Everyone in a team has a different personality. Some are always “chipper” and are good for morale and rallying the troops. Others are good at keeping things organized and coordinated. Some people have good communication skills while others don’t.

Some roles within the team can include:

  • Champion – someone who enjoys promoting ideas, rallying the group, and driving change.
  • Creator – someone who enjoys generating ideas, designing solutions, and tackling creative challenges.
  • Implementer – someone who is adept at taking charge of the daily work activities and administrative tasks.
  • Facilitator – someone who does well managing relationships, both within the team and externally; they are the glue that holds everything together.[4]

Using each person’s unique personality traits will foster cohesiveness and synergy within the team.

8. Set the Example

All the team management strategies in the world are useless unless you set the example.

It seems so obvious that you need to “practice what you preach”, but I’ve seen too many examples of leaders with the attitude of “do what I say, not what I do”.

It doesn’t work for the parent who tells a child not to smoke when they do. And it doesn’t work for a leader who expects others to work late when they don’t.

Leaders also need to show the integrity that they want the team to have. Start by admitting your mistakes when you’re wrong. When interacting with team members, do so with professionalism, dignity and respect.

In short, be the type of team leader who’s worthy of having followers.

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9. Provide and Take Feedback

Feedback can be hard, both for the giver and the receiver. But hard doesn’t mean it shouldn’t’ be done.

Feedback is an essential tool for everyone’s professional growth. It allows us to both focus on the areas we need to improve and helps us define our strengths.

So, why is giving or receiving feedback so difficult?

The answer lies in human nature.

For the one receiving the feedback, especially negative feedback, it can feel like a personal attack, and the natural reaction is to get defensive or put up a wall. Neither of which is very helpful for the team, individual and team leader.

For the person giving the feedback, it can be even worse. It’s tough to tell anyone that they need to change or improve. You run the risk of creating an emotional response or even worse, long term resentment that can hurt morale. This is how leaders start to justify attitudes like “it’s not so bad” or “it will get better” that hurt both team and professional growth.

But the real problem arises because the employee is not given a chance to improve. If the employee doesn’t have the chance to improve their performance, it will impact both the results of the team and their career. This is the definition of a failed leadership strategy.

So, we’ve established that both giving and receiving feedback is difficult but, there are some things you can do to make it easier.

  • Give them a heads up – “Gary, I’d like to talk with you about that project, would you get the file and meet me”. This lets them know what’s happening and gives them a chance to collect their thought.
  • Ask questions first – Avoid the urge to “get it over with” and start by asking questions like “How do you think it’s going, what issues do you see?” This lets them have a chance to give you their perspective.
  • Talk about the work, not the person – Telling someone that they have a bad attitude is a guaranteed way to have them shut down and get defensive. But, explaining that there’s a communication issue and here’s what we are going to do to solve it is much less personal.
  • Ask them to give you some feedback – This helps with the perceived power imbalance of the interaction, making it more of a two-way street. Ask them what you can do to make their job easier? What do they see as your weaknesses? Do they have any suggestions that they think would be helpful?

Want some more tips on how to give and take feedback effectively? These articles can help:

The Bottom Line

Managing a team is never an easy task, it’s an ever-changing dynamic that requires constant monitoring, revisions, re-adaptations and support.

Just like the engine in a car that requires constant oil to support the health and functionality of the entire system, having the effective team management strategies will keep your team running smoothly.

More Team Management Tips

Featured photo credit: Marvin Meyer via unsplash.com

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Reference

[1] Clockify: 20 best team management software
[2] Office Vibe: 10 Shocking Statistics About Disengaged Employees
[3] OC Tanner Learning Group White Paper: Performance Accelerated
[4] CaliperCorp: 10 Best Practices for Effective Team Building

More by this author

David Carpenter

Lifelong entrepreneur and business owner helping others to realize the American Dream of business ownership

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Last Updated on September 18, 2020

How to Be More Self-Assured and Get More Done During the Week

How to Be More Self-Assured and Get More Done During the Week

Time is a great leveler isn’t it? We all have the same 24 hours in a day. Even if you’re self-assured, the day may never feel quite long enough.

Why is it that some people can be so much more productive and achieve so much more in a typical day, while others struggle to achieve anything apart from feeling time crunched and overwhelmed?

Everyone I know and work with wants to make the best use of their time. They want to learn how to be more self-assured, happier, and work less—all while growing in their career.

How effectively we use our time—and how we actually work in our business—can make a huge difference to the amount we accomplish in a day or week. It can also make us more focused and more confident.

Do you want to have more thinking and creative time? Do you want to spend more time working on your business rather than working at or in your business? In this article, we’ll show you how.

Get More Done by Gaining Confidence

What if you had a strategy for making the best use of your time that brings you more joy and allows you to focus on the biggest activities and opportunities in your business? You may find the following outline below to be helpful:

1. Create an Exciting Vision

If you don’t know where you’re going, how do you know when you get there?

You want to be more productive and spend more time getting the right stuff done. Well, you need to create a compelling and exciting vision of your future.

What does this future look like? How will you feel when you get there?

Creating a new vision, especially one that is a lot bigger than where you are right now, has a way of igniting your passion. It may be something that feels hard to achieve, but every step you take towards that bigger vision will certainly build your confidence.

Create a vision board to feel more self-assured.

    Commitment to this vision, and accomplishing continual daily progress depends on your ability to look at any situation you’re faced with or currently in, feel self-assured, and see something bigger ahead.

    Also, when you know where you’re headed, you will instinctively start to see all the new opportunities and connections that will get you there.

    Make a vision map to get you started on the path to better productivity. This doesn’t have to be fully actualized, but you should know at least what direction you are heading.

    2. Build a Strategic Plan

    Once you have your future vision mapped out, the next step is to build a strategic plan to get you there.

    Your future vision may be for 3 years or 5 years, or you may choose a longer time frame. Any timeframe over 3 years may feel like a long way away.

    You may wonder how you are ever going to feel confident and motivated on this bigger future years from now when you feel as though you have so much to accomplish today.

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    The first step is to decide on some specific goals for the next 12 months. Don’t list too many or you may begin to feel overwhelmed.

    The magic number for me and my clients is usually five annual goals.

    These are big goals that will create massive change in your business and life and bridge your current situation to your bigger future; accomplishing these goals one by one will help to increase your confidence on a daily basis.

    3. Get on Goal Planning

    Get yourself a piece of blank paper and a pen and divide the paper into 4 columns: A, B, C, and D.

    Ask yourself the question: What is great in my business and life right now? Write these things down in Column A. This might be a couple of things, five things, ten things, whatever feels right to you.

    Then ask yourself: What things are happening right now that I don’t want in my future? Write these things down in Column B.

    This is your opportunity to take a step back and look at the things that are simply not working. You may list people that are bringing you down or projects that you don’t want to work on any more. Maybe you’ll include a service offering that’s going nowhere. It could be the people you’re working with, or it could be your pricing.

    Now, let’s look at your personal strengths. Write down everything that you’re great at in Column C.

    These could be things that you’re doing right now and having success with. It could also be things you know you’re awesome at but you’re not spending enough time on.

    Column D is for your biggest opportunities. Is there a new service/product you could offer your ideal customers? Is there a new innovation you could bring to market? Just take some time out and really think and list these things in Column D.

    Once you’ve analyzed everything you’ve written down, take some time to really think about what goals you want to set for your business and life in the next 12 months.

    4. Set Outcomes to Build Confidence

    You now have your goals, and you’ll feel self-assured and raring to go. They are written down and you’re committed to achieving them. You feel self-assured and motivated.

    But how do you ensure that you stay on the correct course to achieve these goals?

    Managing and juggling day-to-day projects can get in the way. Dealing with problems can get in the way. Staying on top of orders, managing cash flow, and handling day-to-day stuff can move your ship off course.

    You want to be productive and achieve your goals, but you also need to ensure the day and week runs smoothly.

    One way to ensure this happens is to set 90 Day Outcome Goals; within those Outcome Goals, put some specific process goals that need to be undertaken.

    Let’s say you want to get 10 more speaking jobs in the next 90 days, and you know that you typically convert 50% of opportunities.

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    Therefore, your process goal needs to be to have 20 conversations in the next 90 Days to deliver the 10 new pieces of work. You will then work out who you can have those conversations with.

    It’s smart to overshoot, so you will more easily hit your target. This is a clear plan to work through because with every win, your confidence will grow.

    5. Completely Commit to Your Success

    If you are not truly committed to achieving your goals, then chances are that you won’t reach them.

    Motivation can only take you so far. It is the intentional commitment[1] and emotional investment in your future success that will move you forward.

    Think back to any time that you really committed to achieving something. There must have been a reason you actually achieved what you set out to achieve. What motivated you?

    Were you fully invested? Why did it matter? Did you have to be really courageous to achieve it?

    How did it feel when you achieved it? What difference did it make?

    When have you felt truly self-assured? When you are committed to something, then you are propelled into action. Your mindset is focused, and your body follows; you want to get it done.

    And, when you do get it done, your confidence goes through the roof. You feel a level of certainty in achieving the goal you set out to accomplish.

    6. Focus on Your Strengths

    To feel self-assured and build up the confidence needed to achieve our biggest goals, we need to focus on our strengths.

    What are you best at? What are your unique skills? You want to spend as much time as you can working in the areas that you’re great at.

    Multiply your strengths. These areas are where you add the biggest value. They often bring you the biggest amount of joy, and you feel more and more confident when you are using your unique skills.

    If you think there is a specific capability you need to learn or be better at, spend more focused time in that area.

    Many of us want to do it all. We want to be good at everything. We want to offer a lot of services. But, in reality, there are some very specific things we are great at; nobody is good at everything!

    Spending more time adding value in the areas where you excel can create breakthrough results and boost confidence.

    7. Embrace the Present

    Sometimes we spend so much time thinking about the future or worrying about the past that we forget the present moment[2].

    Are you spending most of your day reacting to things, or have you taken the time to think about what your perfect day looks like?

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    We all have the opportunity to create rather than react, to decide what we do with our day. All of our future success can be created in the present moment if we just take a step back and take action.

    Sometimes, doing it now is more important than doing it perfectly. There are hidden opportunities in every moment. We need to make sure we don’t miss them if we want to feel self-assured.

    8. Calm the Whirlwind

    The day-to-day life in business and life can be hard, which leads us to feel less self-assured.

    Your mind may be full to bursting with all of the things you feel you have to do. The phrase “I don’t have time” has almost become an instant reaction by so many people when new opportunities are presented.

    There is a whirlwind happening inside our minds.

    Appointments, notifications, tasks, phone calls, errands, cash flow, staffing issues, networking, marketing all can clutter up our timeline. The sheer volume of things we feel we should do creates procrastination, stopping us from pursuing the projects and people that matter.

    Many of us feel we have to do everything within our business.

    Rather than simplifying things and doing less, we do more. We work longer, which creates a lack of energy and focus. Because of this, we lose clarity on our biggest opportunities. If you feel this way, take some well-deserved time off.

    Look at where you’re spending your time. How much of your time is being spent moving your ideas forward?

    In the next 90 days, if you could delegate or outsource more daily tasks and spend more time focusing on where you add the biggest value, what difference would it make?

    Calm the whirlwind by slowing down and doing less.

    Focus on areas that you add the biggest amount of value. By doing this, your energy levels will increase, your confidence will grow and you will have more success.

    9. Take More Time off

    This may seem counterintuitive, but taking more time off to recharge and refocus can pay huge dividends.

    If you are constantly fighting fires and caught up in the myriad of different activities that you have to do each day, then how can you move your business forward?

    You may be being pulled in difference directions without any focused time on your biggest projects. If that’s the case, then it’s almost impossible to gain any real momentum in moving your business forward and hitting your goals.

    The best way to get off that treadmill is to take more creative time out of the business.

    Could you realistically take one day off per month to work on your business? If you could, what would you do with this time?

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    Just imagine no distractions, only focused time on the strategic development and growth of your business.

    Every day off per month could have a different focus: New product innovation; Thinking about your biggest clients; Improving operations.

    Add to this a quarterly review to check in with your goals progress, and this could have a dramatic effect on where you spend your valuable time.

    10. Celebrate Wins

    Sometimes you just want to get through the day, right?

    You have so much to do. There are so many things on your task list that you just complete what you can and then start another day. But what would happen if, at the end of each day, you took some time out to look at what you’ve accomplished?

    Celebrating success keeps you motivated and helps you become more self-assured. It is not just another day. It’s a day that included things that should be celebrated.

    If you’re struggling to feel motivated, try celebrating a couple of wins each day.

    Celebrating success combined with the gratitude you have for achieving those wins will boost your confidence and inspire you for the next day.

    11. Give Yourself More Space

    When was the last time you gave yourself time to think?

    Within the hustle and bustle, it can be difficult to give yourself a little bit of space and time to just think[3].

    Imagine giving yourself just an hour a day to just let your mind wander or think about a specific thing.

    If you think about it, we can all free up an hour a day for something without really losing any efficiency or really impacting our business.

    In fact, that hour could be transformational for your business and life.

    A new idea for a product could form, or an idea for adding value to your existing clients could materialize. Perhaps you could do a check in to your ideal future and your goals. You could decide that you want to take your business in a new direction.

    Try this: Just sit alone for an hour with a notebook and let it be your creative thinking time. See what happens.

    Final Thoughts

    Ultimately, being self-assured happens when you have a clear direction.

    This, coupled with having clear goals and working in your unique skill-set, gives you the biggest opportunity to be more productive and get more of the right things done.

    The old mantra that “less is more” is right on the money. By giving yourself more time to work on your goals, you will inevitably increase your confidence; at this point, your ideal future can be anything you want it to be.

    More on How to Be Self-Assured

    Featured photo credit: Nathan Dumlao via unsplash.com

    Reference

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