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Published on June 11, 2019

The Secrets of High Performing Teams: 9 Tips from Top Business Leaders

The Secrets of High Performing Teams: 9 Tips from Top Business Leaders

It’s basic human nature to form teams. After all, it didn’t take long for cavemen to realize the benefits of teamwork. It became fairly evident that a lone human out on the prairie was likely to be killed and eaten by predators, but a group of humans could organize so that what was originally a predator could become the prey of humans.

This is the synergistic effect of teamwork.[1] What is impossible to accomplish alone becomes possible with coordinated efforts of a team.

In its simplest form, a team can be defined as “a group of people coming together, all working towards a common goal”. But that’s just the basics. Using that definition, ANY group of people can be considered a team. Smart business people know how to assemble high performing teams that can give them an edge on the competition.

A poorly managed or low performing team can create many more problems than they solve. On the other hand, when managed correctly, high performing teams are the best single assets any business can have:

  • Promoting a sense of commitment – High performing teams promote a deep sense of commitment and loyalty to both the team’s goals and the organization.
  • Better results – High performing teams will usually produce better results than a standard team no matter what metric is used to evaluate them. Quality of result, making deadlines, schedules, etc.
  • Having clearly defined roles – Individual team members will have a clear understanding of both the team’s goals and their individual roles within that framework.
  • Promoting healthy competition – Having each team member understand exactly how their contribution contributes to the success of the team fosters a sense of obligation to coworkers that can enhance performance.
  • Complementary skills – A high performing team will consist of diverse members with varying expertise. This allows for constructive brainstorming sessions that build off of one another’s contributions.
  • Building trust – Members of a high performing team develop an interdependence on the other team members in order to complete the project. This interdependence is what builds trust within the group.

As a manager, your success or failure can be determined by your ability to create and manage a high performing team. After all, in business, we are all judged by the results that we bring to the company.

If you can master the ability to form and maintain high performing teams, you become a very valuable asset to your company. Use these 9 tips from top business leaders to develop a high performing team:

1. Have a Clear and Concise Goals

This needs to start at the top. Upper management needs to set and clearly communicate the goals and values of the organization. This should be accomplished through the development of vision and mission statements so that the overarching goals of the organization are concrete and clear to everyone.

Using the mission statement as a framework, the department heads can then set clear goals for the teams within their divisions. In turn, managers, using the framework passed down from the department heads can set goals for their individual teams.

By using this approach, everyone is aware of their individual goals, their team goals and how those goals contribute to achieving the overall goals set forth in the mission statement.

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2. Make It Exclusive

Successful business leaders know that people will actually work harder and be happier if what they are working on is seen as exclusive or special. Everyone likes to be apart of an elite group.

A good manager can create an air of exclusivity by using rigorous hiring standards as well as high performance standards. That, coupled with a compensation package that is unique to the group, (this can be higher pay, performance bonuses, extra vacation, flex-time, telecommuting etc.).

All of these things combine to create an exclusive atmosphere that encourages people to strive to gain entrance and maintain their position within the team.

3. Evaluate Skill Sets

This is an ongoing process. You should have a good idea of what skills are needed before you even form a team. Only when you are clear on the skill sets needed for the project should you then begin to assemble your team.

Once you have recruited the members of the team, don’t forget to continually monitor and evaluate their performance to ensure the standards and goals are being met.

4. Pull, Don’t Push

As a team leader, you need to lead by example. Anyone can bark orders and make demands of employees, but if you are willing to lead the way, it shows an understanding of the demands of the project as well as legitimizing your role as leader.

This rule should also be followed when an individual team member isn’t living up to expectations. Your first order of business should be to determine why they aren’t performing up to the standard.

Is it an issue of not having the right resources to do the job? A communication problem within the group, or a personal issue that is causing a distraction?

Whatever the case, a good team leader will take the time to understand the problem and then help facilitate a solution. Help your team tease out solutions instead of just demanding results.

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5. Promote Collaborative Decision Making

Abiding by this one rule upfront can save you serious headaches down the road.

Start by having regular team meetings to discuss both the overall progress of the team as well as the progress of the individual team members. When done right, these meetings will highlight potential problem areas that are likely to arise. Remember, that every individual’s actions within the group can affect every other person’s performance so identifying potential conflicts early is the goal.

By utilizing a collaborative decision making process, individuals within the group are more likely to be satisfied and take ownership of the solution than if the decision is imposed on them. This also contributes to the overall cohesiveness of the team.

Now, with that being said, there will always be occasions that it’s just not possible or practicable to make a collaborative decision. In those cases, the team leader must make the decision and move on.

6. Promote an “Open” Atmosphere

Nothing inhibits a team progress more than a “closed” environment. Every organization needs rules and guidelines in order to function, but they shouldn’t be so onerous as to stifle creativity.

Members of your high performing team should feel safe in expressing themselves without criticism. This is especially true in meetings and brainstorming sessions. These are the times when wild ideas that are “outside the box” should be encouraged. This is how you can encourage innovation.

This article explains more about how an open atmosphere encourages creativity: If You Want an Invincible Team, Make Them Feel Safe

7. Recognize High Performers

In any team or group situation, productivity can be measured and a norm or average productivity level can be determined.

By definition, half of the team will under-perform the average and half the team will outperform the average. When the highest 10%,20% or 30% are being publicly recognized, it encourages the rest to to achieve more.

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It’s also a great way to boost the team’s morale. And it’s been shown that high employee moral is positively correlated with productivity.

Recognition is a great way to reinforce cohesiveness within the group.

8. Avoid the “Zero-Sum Game” Trap

A zero-sum game is one which, in order for someone to win, someone else has to lose. This is exactly the opposite of what you are looking for in a high performing team.

In a zero-sum game, individual successes are celebrated over the success of the group. This can quickly degenerate into group members hoarding resources, limiting communication and even sabotaging other team members.

Obviously, team cohesiveness falls apart at this point as does the chances of producing a good outcome for the group. Avoid this potentially disastrous dynamic by focusing on cooperation instead of competition, team successes instead of individual success and always encourage open communication.

9. Have Trusted Leadership

High performing teams must have trust in their leadership. This is a requirement, not an option if you are serious about creating a exceptional team. Without trust, a leader is hard pressed to inspire others to follow.

Building and maintaining a team’s trust means that individuals within the team will follow direction willingly, without coercion and are much more likely to produce a good result. They are also much more likely to stretch their boundaries and go above and beyond the call of duty to achieve better results.

When you are trying to build trust within a group, there are 3 important things to keep in mind:

First, people trust people that they like. Start by building a positive relationship with individuals on the team.

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Secondly, we trust people with knowledge or expertise. This is especially true if that knowledge is used to help us solve problems. So use your expertise to help those within your team.

Finally, be someone your team members can count on. Stay true to your word, when you say you are going to do something, do it. Don’t make promises you can’t keep and always be willing to go to bat for your team members.

Final Thoughts

As we have discussed above, there are many facets to developing and maintaining a high performing team. And while the benefits of having such a team are obvious, being able to maintain that performance level over that long haul is much more difficult.

As with any human endeavor, the changes that occur over time that will inevitably erode performance. Things like complacency, job dis-satisfaction, employee turnover and even changes in upper management can all affect group dynamics and team performance.

Being aware of these issues so that you can deal with them early on is key to maintaining your team’s performance. It’s always better to anticipate and prepare for problems rather than react to them after they have occurred.

There is a huge difference being involved with a high performance team versus an average or low performing team. Not only in the quality of work produced, but also in the job satisfaction of the team members.

Most of us have been involved in a dysfunctional team at least once in our careers, with a lot of us it’s been several times. The sabotage, back stabbing and toxicity involved in these groups just perpetuates the very problems they were meant to solve.

If you suspect a team has devolved to this point, the best thing to do is to dissolve it and start anew. Even with high performing teams, the ability to maintain the same level of quality will diminish over time.

Technology changes as does the competition, so don’t be afraid to readjust, reconfigure or even dissolve formally successful teams to deal with these changes.

And while business, technology and staff all change over time, human nature does not. As long as there are human endeavors requiring teamwork, these 9 secrets of high performing team will provide you the best chance at success.

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Featured photo credit: You X Ventures via unsplash.com

Reference

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David Carpenter

Lifelong entrepreneur and business owner helping others to realize the American Dream of business ownership

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Last Updated on October 22, 2019

How to Make a Career Change at 40 and Get Unstuck

How to Make a Career Change at 40 and Get Unstuck

There are plenty of people who successfully made a career change at the age of 40 or above:

The Duncan Hines cake products you see in the grocery store are a good example. Hines did not write his first food guide until age 55 and he did not license his name for cake mixes until age 73.

Samuel L. Jackson made a career change and starred alongside John Travolta in Pulp Fiction at the age of 46.

Ray Kroc was age 59 when he bought his first McDonald’s.

And Sam Walton opened his first Wal-Mart at the age of 44.

I could keep going, but I think you get the point. If you have a sound mind and oxygen in your lungs, you have the ability to successfully make a career change.

In this article, I’ll look into why making a career change at 40 seems so difficult for you, and how to make the change and get unstuck from your stagnant job.

What’s Holding You Back from Making a Career Change?

There are a flood of amazing reasons to make a career change at 40. Heck, you could argue the benefits of making a career change at any age. However, there is something a little different about making a career change at 40.

When you are 40, you probably have lots of “responsibilities” that come into the decision-making process. What do I mean by responsibilities, you ask?

Responsibilities tend to be our fears and self-doubt wrapped in a bow of logic and reason. You may say to yourself:

  • I have bills to pay and a family to support. Can I afford the risk associated with a career change?
  • What about the friends I have made over the years? I cannot just abandon them.
  • What if I do not like my career change as much as I thought I would? I could end up miserable and stuck in a worse situation.
  • My new career is so different than what I have been doing, I need additional training and certifications. Can I afford this additional expense and do I have the time recoup my investment?
  • The economy is not the best and there is so much uncertainty surrounding a new career. Maybe it would be better to wait until I retire from this company in 15 years, and then I can start something new.

If you have experienced any of these thoughts, they will only pacify you for a short period of time. Whether that time is a few weeks, a few months, or even a few years.

Since you know that you prefer to do something else for a living, you start to feel stagnant in your current position.

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Your reasons for inaction that used to work are no longer doing the trick. What used to be a small fissure in your dissatisfaction in your current position is now a chasm.

Ideally, you never stay in a situation until that point, but if you did, there is still hope.

4 Tips To Change Your Career at 40

You do not have to feel stagnant in your current role any longer. You can take steps to conquer your fears and self-doubt so you can accomplish your goal of changing your career.

The challenge of changing your career is not knowing where to begin. That feeling of overwhelm and the fear of uncertainty is what keeps most people from moving forward.

To help you successfully change your career at the age of 40, follow these four tips.

1. Value Your Time Above Money

There is nothing more valuable than your time. You are likely receiving a pay-check or two every month that is replenishing your income. Money is something you can always receive more of.

When it comes to your time, when it is gone, it is gone. That is why waiting for the perfect situation to make a career change is the wrong mindset to have.

Realistically, you will never find the perfect situation. There will always be something that could be better or a project you want to finish before you leave.

By placing your time above money, you will maximize your opportunity to succeed and avoid stagnation.

If you feel disconnected when you are at work, understand that you are not alone. According to a Gallup Poll, only 32% of U.S. employees said they were actively engaged at work.[1]

Whether you think your talents are not being properly utilized, the politics of promotion stress you out, or you feel called to do something else with your life; the time to act is now.

Do not wait until you retire in another 10 to 20 years to make a career change. Put a plan in place to make a career change now. You will thank yourself later.

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2. Build a Network

Making a career change is not going to be easy, but that does not mean it is impossible.

One benefit to being further along in your career is the people you associate with are further along in their career as well.

Even if most of the people in your immediate network are not in your target industry, you never know the needs of the people with whom they associate.

A friend of mine recently made a career change and entered the real estate industry. The first thing he did was tell everyone he knew that he was a licensed real estate agent.

It was not as though he thought everyone he knew was getting ready to sell their home. He wanted to make sure he was in the front of our mind if we spoke to anyone purchasing or selling their home.

You may have had a similar experience with a financial adviser canvasing the neighborhood. They wanted to let you know they were a local and licensed financial adviser. Whether you or someone you knew was shopping for an adviser, they wanted to make sure you thought of them first.

The power of your network being further along in their career is they may be the hiring manager or decision-maker.

You want to let people know you are considering a career move early in the process, so they are thinking of you when the need arises.

Let me put it to you in the form of a question: When is the best time to let people know you have a snow shoveling business?

In the summer when there is not a drop of snow on the ground.

Let them know about your business in the summer. Then ask them if it is okay to keep in touch with them until the need arises. Then you want to spend the entire fall season cultivating and nurturing the relationship. As a result, when the winter comes around, they already know who is going to shovel their snow.

If you want to set yourself apart from your competition, start throwing out those feelers before the need arises. Then you will be ahead of your competition who waited until the snow fell to start canvasing the neighborhood.

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Learn about networking here: How to Network So You’ll Get Way Ahead in Your Professional Life

3. Believe It Is Possible

One of the greatest mistakes people make when they want to try something new, is they never talk to people living the life they want.

If you only talk to friends who have not changed their career in 30 years, what kind of advice do you think they will give you? They are going to give you the advice that they live by. If they have spent 30 years in the same career, they most likely feel stability of career is essential to their life.

In life, your actions often mirror your beliefs. Someone who wants to start a business should not ask for advice from someone who never started one.

A person who never took the risk of starting a business is most likely risk adverse. Consequently, they are going to speak on the fact that most businesses fail within the first five years.

Instead, if you talk to someone who is running a business, they will advice you on the difficulties of starting a business. However, they will also share with you how they overcame those difficulties, as well as the benefits of being a business owner.

If you want to overcome your fears and self-doubt associated with changing your career at 40, you are going to need to talk to people who have successfully managed a career change.

They are going to provide you a realistic perspective on the difficulties surrounding the endeavor, but they are also going to help you believe it is possible.

Studies show the sources of your beliefs include,[2]

“environment, events, knowledge, past experiences, visualization etc. One of the biggest misconceptions people often harbor is that belief is a static, intellectual concept. Nothing can be farther from truth! Beliefs are a choice. We have the power to choose our beliefs.”

By choosing to absorb the successes of others, you are choosing to believe you can change your career at 40. On the other hand, if you absorb the fears and doubts of others, you have chosen to succumb to your own fears and self-doubt.

4. Put Yourself Out There

You are most likely going to have to leave your comfort zone to make a career change at 40.

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Reason-being, your comfort zone is built on the experiences you have lived thus far. So that means your current career is in your comfort zone.

Even though you may be feeling stagnant and unproductive in your career, it is still your comfort zone. This helps explain why so many people are unwilling to pursue a career change.

If you want to improve your prospects of launching your new career, you are going to need to attend industry events.

Whether these events are local or a large conference that everyone attends, you want to make it a priority to go. Ideally you want to start with local events because they may be a more intimate setting.

Many of these events have a professional development component where you can see what skill-sets, certification, and education people are looking for. Here you can find 17 best careers worth going back to school for at 40.

You can almost survey the group and build your plan of action according to the responses you receive.

The bonus of exposure to your new industry is you may find yourself getting lucky (when opportunity meets preparation) and creating a valuable relationship or landing an interview.

Final Thoughts

Whatever the reason, if you want to change your career, you owe it to yourself to do so. You have valuable in-sight from your current career that can help you position yourself above others.

Start sharing your story and desire to change your career today. Attend industry events and build a mindset of belief. You have everything you need to accomplish your goal, you only need to take action.

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Featured photo credit: https://unsplash.com/photos/HY-Nr7GQs3k via unsplash.com

Reference

[1] News Gallup: Employee Engagement In US, Stagnant In 2015
[2] Indian J Psychiatry: The Biochemistry Of Belief

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