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The Secrets of High Performing Teams: 9 Tips from Top Business Leaders

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The Secrets of High Performing Teams: 9 Tips from Top Business Leaders

It’s basic human nature to form teams. After all, it didn’t take long for cavemen to realize the benefits of teamwork. It became fairly evident that a lone human out on the prairie was likely to be killed and eaten by predators, but a group of humans could organize so that what was originally a predator could become the prey of humans.

This is the synergistic effect of teamwork.[1] What is impossible to accomplish alone becomes possible with coordinated efforts of a team.

In its simplest form, a team can be defined as “a group of people coming together, all working towards a common goal”. But that’s just the basics. Using that definition, ANY group of people can be considered a team. Smart business people know how to assemble high performing teams that can give them an edge on the competition.

A poorly managed or low performing team can create many more problems than they solve. On the other hand, when managed correctly, high performing teams are the best single assets any business can have:

  • Promoting a sense of commitment – High performing teams promote a deep sense of commitment and loyalty to both the team’s goals and the organization.
  • Better results – High performing teams will usually produce better results than a standard team no matter what metric is used to evaluate them. Quality of result, making deadlines, schedules, etc.
  • Having clearly defined roles – Individual team members will have a clear understanding of both the team’s goals and their individual roles within that framework.
  • Promoting healthy competition – Having each team member understand exactly how their contribution contributes to the success of the team fosters a sense of obligation to coworkers that can enhance performance.
  • Complementary skills – A high performing team will consist of diverse members with varying expertise. This allows for constructive brainstorming sessions that build off of one another’s contributions.
  • Building trust – Members of a high performing team develop an interdependence on the other team members in order to complete the project. This interdependence is what builds trust within the group.

As a manager, your success or failure can be determined by your ability to create and manage a high performing team. After all, in business, we are all judged by the results that we bring to the company.

If you can master the ability to form and maintain high performing teams, you become a very valuable asset to your company. Use these 9 tips from top business leaders to develop a high performing team:

1. Have a Clear and Concise Goals

This needs to start at the top. Upper management needs to set and clearly communicate the goals and values of the organization. This should be accomplished through the development of vision and mission statements so that the overarching goals of the organization are concrete and clear to everyone.

Using the mission statement as a framework, the department heads can then set clear goals for the teams within their divisions. In turn, managers, using the framework passed down from the department heads can set goals for their individual teams.

By using this approach, everyone is aware of their individual goals, their team goals and how those goals contribute to achieving the overall goals set forth in the mission statement.

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2. Make It Exclusive

Successful business leaders know that people will actually work harder and be happier if what they are working on is seen as exclusive or special. Everyone likes to be apart of an elite group.

A good manager can create an air of exclusivity by using rigorous hiring standards as well as high performance standards. That, coupled with a compensation package that is unique to the group, (this can be higher pay, performance bonuses, extra vacation, flex-time, telecommuting etc.).

All of these things combine to create an exclusive atmosphere that encourages people to strive to gain entrance and maintain their position within the team.

3. Evaluate Skill Sets

This is an ongoing process. You should have a good idea of what skills are needed before you even form a team. Only when you are clear on the skill sets needed for the project should you then begin to assemble your team.

Once you have recruited the members of the team, don’t forget to continually monitor and evaluate their performance to ensure the standards and goals are being met.

4. Pull, Don’t Push

As a team leader, you need to lead by example. Anyone can bark orders and make demands of employees, but if you are willing to lead the way, it shows an understanding of the demands of the project as well as legitimizing your role as leader.

This rule should also be followed when an individual team member isn’t living up to expectations. Your first order of business should be to determine why they aren’t performing up to the standard.

Is it an issue of not having the right resources to do the job? A communication problem within the group, or a personal issue that is causing a distraction?

Whatever the case, a good team leader will take the time to understand the problem and then help facilitate a solution. Help your team tease out solutions instead of just demanding results.

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5. Promote Collaborative Decision Making

Abiding by this one rule upfront can save you serious headaches down the road.

Start by having regular team meetings to discuss both the overall progress of the team as well as the progress of the individual team members. When done right, these meetings will highlight potential problem areas that are likely to arise. Remember, that every individual’s actions within the group can affect every other person’s performance so identifying potential conflicts early is the goal.

By utilizing a collaborative decision making process, individuals within the group are more likely to be satisfied and take ownership of the solution than if the decision is imposed on them. This also contributes to the overall cohesiveness of the team.

Now, with that being said, there will always be occasions that it’s just not possible or practicable to make a collaborative decision. In those cases, the team leader must make the decision and move on.

6. Promote an “Open” Atmosphere

Nothing inhibits a team progress more than a “closed” environment. Every organization needs rules and guidelines in order to function, but they shouldn’t be so onerous as to stifle creativity.

Members of your high performing team should feel safe in expressing themselves without criticism. This is especially true in meetings and brainstorming sessions. These are the times when wild ideas that are “outside the box” should be encouraged. This is how you can encourage innovation.

This article explains more about how an open atmosphere encourages creativity: If You Want an Invincible Team, Make Them Feel Safe

7. Recognize High Performers

In any team or group situation, productivity can be measured and a norm or average productivity level can be determined.

By definition, half of the team will under-perform the average and half the team will outperform the average. When the highest 10%,20% or 30% are being publicly recognized, it encourages the rest to to achieve more.

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It’s also a great way to boost the team’s morale. And it’s been shown that high employee moral is positively correlated with productivity.

Recognition is a great way to reinforce cohesiveness within the group.

8. Avoid the “Zero-Sum Game” Trap

A zero-sum game is one which, in order for someone to win, someone else has to lose. This is exactly the opposite of what you are looking for in a high performing team.

In a zero-sum game, individual successes are celebrated over the success of the group. This can quickly degenerate into group members hoarding resources, limiting communication and even sabotaging other team members.

Obviously, team cohesiveness falls apart at this point as does the chances of producing a good outcome for the group. Avoid this potentially disastrous dynamic by focusing on cooperation instead of competition, team successes instead of individual success and always encourage open communication.

9. Have Trusted Leadership

High performing teams must have trust in their leadership. This is a requirement, not an option if you are serious about creating a exceptional team. Without trust, a leader is hard pressed to inspire others to follow.

Building and maintaining a team’s trust means that individuals within the team will follow direction willingly, without coercion and are much more likely to produce a good result. They are also much more likely to stretch their boundaries and go above and beyond the call of duty to achieve better results.

When you are trying to build trust within a group, there are 3 important things to keep in mind:

First, people trust people that they like. Start by building a positive relationship with individuals on the team.

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Secondly, we trust people with knowledge or expertise. This is especially true if that knowledge is used to help us solve problems. So use your expertise to help those within your team.

Finally, be someone your team members can count on. Stay true to your word, when you say you are going to do something, do it. Don’t make promises you can’t keep and always be willing to go to bat for your team members.

Final Thoughts

As we have discussed above, there are many facets to developing and maintaining a high performing team. And while the benefits of having such a team are obvious, being able to maintain that performance level over that long haul is much more difficult.

As with any human endeavor, the changes that occur over time that will inevitably erode performance. Things like complacency, job dis-satisfaction, employee turnover and even changes in upper management can all affect group dynamics and team performance.

Being aware of these issues so that you can deal with them early on is key to maintaining your team’s performance. It’s always better to anticipate and prepare for problems rather than react to them after they have occurred.

There is a huge difference being involved with a high performance team versus an average or low performing team. Not only in the quality of work produced, but also in the job satisfaction of the team members.

Most of us have been involved in a dysfunctional team at least once in our careers, with a lot of us it’s been several times. The sabotage, back stabbing and toxicity involved in these groups just perpetuates the very problems they were meant to solve.

If you suspect a team has devolved to this point, the best thing to do is to dissolve it and start anew. Even with high performing teams, the ability to maintain the same level of quality will diminish over time.

Technology changes as does the competition, so don’t be afraid to readjust, reconfigure or even dissolve formally successful teams to deal with these changes.

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And while business, technology and staff all change over time, human nature does not. As long as there are human endeavors requiring teamwork, these 9 secrets of high performing team will provide you the best chance at success.

More Articles About Team Management

Featured photo credit: You X Ventures via unsplash.com

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David Carpenter

Lifelong entrepreneur and business owner helping others to realize the American Dream of business ownership

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Last Updated on August 25, 2021

Why Personal Branding Is Important to Your Career

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Why Personal Branding Is Important to Your Career

As a recruiter, I have met and interviewed hundreds of candidates who have no idea who they are.

Without a personal brand, candidates struggle to answer the question: “tell me about yourself—who are you?” They have no idea about who they are, what their strengths are, and how they can add value to the company. They present their CV’s believing that their CV is the key to their career success. In some ways, your CV still has its use. However, in today’s job market, you need more than a CV to stand out in a crowd.

According to Celinne Da Costa:[1]

“Personal brand is essentially your golden ticket to networking with the right people, getting hired for a dream job, or building an influential business.” She believes that “a strong personal brand allows you to stand out in an oversaturated marketplace by exposing desired audiences to your vision, skillset, and personality in a way that is strategically aligned with your career goals.”

A personal brand opens up your world to so many more career opportunities that you would never have been exposed to with just your CV.

What Is Your Personal Brand?

“Personal branding is how you distinctively market your uniqueness.” —Bernard Kelvin Clive

Today, the job market is very competitive and tough. Having a great CV will only let you go so far because everyone has a CV, but no one else has your distinct personal brand! It is your personal brand that differentiates you from everyone else and that is what people buy—you.

Your personal brand is your mark on the world. It is how people you interact with and the world see you. It is your legacy—it is more important than a business brand because your personal brand lasts forever.

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I have coached people who have very successful careers, and they come to me because they have suddenly found that they are not getting the opportunities or having the conversations that would them to their next role. They are having what I call a “career meltdown,” all because they have no personal brand.

A personal brand helps you become conscious of your differences and your uniqueness. It allows you to position yourself in a way that makes you stand out from the pack, especially among other potential job applicants.

Don’t get me wrong, having a great CV and a great LinkedIn profile is important. However, there are a few steps that you have to take to have a CV and LinkedIn profile that is aligned to who you are, the value you offer to the market, and the personal guarantee that you deliver results.

Building your personal brand is about strategically, creatively, and professionally presenting what makes you, you. Knowing who you are and the value you bring to the table enables you to be more informed, agile, and adaptable to the changing dynamic world of work. This is how you can avoid having a series of career meltdowns.

Your Personal Brand Is Essential for Your Career Success

In her article, Why Personal Branding Is More Important Than Ever, Caroline Castrillon outlines key reasons why a personal brand is essential for career success.

According to Castrillon,[2]

“One reason is that it is more popular for recruiters to use social media during the interview process. According to a 2018 CareerBuilder survey, 70% of employers use social media to screen candidates during the hiring process, and 43% of employers use social media to check on current employees.”

The first thing I do as a recruiter when I want to check out a candidate or coaching client is to look them up on LinkedIn or other social media platforms, such as Facebook, Instagram, and Twitter. Your digital footprint is the window that highlights to the world who you are. When you have no control over how you want to be seen, you are making a big mistake because you are leaving it up to someone else to make a judgment for you as to who you are.

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As Jeff Bezos, the founder of Amazon, once said, “Your brand is what people say about you when you are not in the room.”

In her book, Becoming, Michelle Obama writes about the importance of having a personal brand and her journey to defining her personal brand. She wrote that:

“if you don’t get out there and define yourself, you’ll be quickly and inaccurately defined by others.”

When you have a personal brand, you are in control. You know exactly what people will say about you when you leave the room.

The magic of a personal brand is that gives you control over how you want to be seen in the world. Your confidence and self-belief enable you to leverage opportunities and make informed decisions about your career and your future. You no longer experience the frustrations of a career meltdown or being at a crossroads not knowing what to do next with your career or your life. With a personal brand, you have focus, clarity, and a strategy to move forward toward future success.

Creating your personal brand does not happen overnight. It takes a lot of work and self-reflection. You will be expected to step outside of your comfort zone not once, but many times.

The good news is that the more time you spend outside of your comfort zone, the more you will like being there. Being outside of your comfort zone is where you can test the viability of and fine-tune your personal brand.

5 Key Steps to Creating Your Personal Brand

These five steps will help you create a personal brand that will deliver you the results you desire with your career and in life.

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1. Set Your Personal Goals

What is it that you want to do in the next five years? What will your future self be doing in the next five to ten years? What is important to you? If you can answer these questions, then you are on the right path. If not, then you have to start thinking about them.

2. Create Your Unique Value Proposition

Create your unique value proposition by asking yourself these four questions:

  1. What are your personality features? What benefit do you offer people?
  2. Who are you and why do people enjoy working with you?
  3. What do you do and what do people want you to do for them? How do you solve their problems?
  4. What makes you different from others like you?

The answers to these questions will give you the information you need to create your professional story, which is the key step to creating your personal brand.

3. Write Your Professional Story

Knowing who you are, what you want, and the unique value you offer is essential to you creating your professional story. People remember stories. Your personal story incorporates your value proposition and tells people who you are and what makes you unique. This is what people will remember about you.

4. Determine Which Platforms Will Support Your Personal Brand

Decide which social media accounts and online platforms will best represent your brand and allow you to share your voice. In a professional capacity, having a LinkedIn profile and a CV that reflects your brand is key to your positioning in relation to role opportunities. People will be connecting with you because they will like the story you are telling.

5. Become Recognized for Sharing Your Knowledge and Expertise

A great way for you to promote yourself is by sharing knowledge and helping others. This is where you prove you know your stuff and you gain exposure for doing so. You can do this through social media, writing, commenting, video, joining professional groups, networking, etc. Find your own style and uniqueness and use it to attract clients, the opportunities, or the jobs you desire.

The importance of having a personal brand is not going to go away. In fact, it is the only way where you can stand out and be unique in a complex changing world of work. If you don’t have a personal brand, someone will do it for you. If you let this happen, you have no control and you may not like the story they create.

Standing out from others takes time and investment. Most people cannot make the change by themselves, and this is where engaging a personal brand coach is a viable option to consider.

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As a personal brand coach, working with my clients to create their personal brand is my passion. I love the fact that we can work together to create a personal story that defines exactly what people will say when you leave the room.

Other People’s Stories

Listening to other people’s stories is a great way to learn. In his article, 7 TED Talks About Personal Branding, Rafael Dos Santos presents the best Ted Talks where speakers share their stories about the “why,” “what,” and “how” of personal branding.((GuidedPR: 7 TED Talks About Personal Branding))

Take some time out to listen to these speakers sharing their stories and thoughts about personal branding. You will definitely learn so much about how you can start your journey of defining yourself and taking control of your professional and personal life.

Your personal brand, without a doubt, is your secret weapon to your career success. As Michelle Obama said,

“your story is what you have, what you will always have. It is something to own.”

So, go own your story. Go on the journey to create your personal brand that defines who you are, highlights your uniqueness, and the value you offer to the world.

Featured photo credit: Austin Distel via unsplash.com

Reference

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