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Published on December 17, 2018

15 Important Interview Questions to Ask Employees During an Interview

15 Important Interview Questions to Ask Employees During an Interview

The importance of asking great questions cannot be overstated. Great questions help you discover new things, diagnose existing problems, and explore how well solutions are working in your life or business. Whether you work with consultants, executives, or entry-level employees, you cannot skip questions.

Now imagine running a company where sustainability and profitability depends on your ability to determine the brightest minds and skills in the industry in a single conversation:

How do you know they’re the perfect fit for you? How do you assess their communication skills? How do you know they won’t cost your team in the long run?

You know it already; ask great questions!

The concept of asking questions isn’t new but there is a great chance that you’re not taking full advantage of it. A Harvard Business Review article refers to questioning as a powerful tool that unlocks value, fuels innovation and performance improvement.[1] As a hiring manager or recruiter, how to you get this information when you’re meeting a candidate for the first time?

Ask great questions, of course.

Without further ado, here are 15 interview questions to ask employees during an interview:

1. “What are your career goals?”

Another version of this question is “What types of problems do you see yourself solving in the future?”

This question is almost never asked and when it is asked, most questions are geared towards knowing how long the employees intends to stay in the company.

Instead of asking leading questions that would steer employees into declaring undying loyalty for the organization, ask what types of problems they hope to solve in the future.

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This does two things:

  1. It reveals the skills and interest in your employees.
  2. It lets you know what types of candidates you are attracting in the first place.

With this, you’re able to trend this data to improve how you market your job opening. And if employee retention is pertinent to you, you can use this information to improve the job function so that future employees can see their future selves in this role.

2. “Why do you think you’re a great fit?”

It is important to go beneath the surface to ask questions that make the candidates speak about themselves in their own words. However, a surprising benefit of asking this question is that you’re able to determine how well-versed a candidate really is with the company’s challenges and goals, in addition to their personal attributes.

Instead of listing off accomplishments, an exceptional employee is able to help you see how these previous accomplishment can translate into helping your organization solve its current business problems.

3. “What do you hope to learn from this role?”

The answers to this question can reveal if there is a job-skill match and if a linear career progression is expected.

As you listen carefully and mind these answers from candidates, you begin to see trends in responses that help you refine how you develop roles, responsibilities, how employees see themselves, and what they want their career to look like.

4. “How do you deal with conflict between colleagues?”

Almost every breakdown in relationship is caused by miscommunication or lack of effective interpersonal skills. But a solid indicator of how well a person communicates is how they manage interpersonal conflict.

Conflict management skills is no longer something required only for corporations who wish to settle million-dollar lawsuits. It’s an essential skill that every worker ought to possess and can make or break an organization.

Tip: Ask for a time when they didn’t get along with a co-worker and how they resolved the conflict.

5. “How did you learn about this position?”

Asking how they learned about the position reveals how the brand is perceived by the outside world. This way, you know if your current employees is your biggest source of referrals for qualified applicants.

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This also lets you know how effective your current staffing processes are and which channels are worth the effort.

6. “Why are you interested in this position?”

Again, another seemingly basic question. But when you field applications from candidates who are transferring their skills from a different department or industry, you want to know why the change was made.

What led to the aha moment? What was the internal struggle like for them? What stands out to them about this particular position? Very important.

7. “What excites you the MOST about this position?”

After establishing how passionate they are about this position, it’s not unusual that you would want to know what tasks and responsibilities excite them most. With this knowledge, not only are you aware of their sense of ownership, you help nurture these skills by encouraging and facilitating the discovery of hidden potential in your employees.

For example, a hospital nurse might detest inserting intravenous catheters in patients but jump at the task of motivating colleagues and initiating stress-reduction activities on hospital units. An office employee might cringe at the thought of public speaking but excel at creating world-class presentations.

While you can’t exempt your employee from every task in the role because they favor one thing over another, you are more aware of how rich your existing talent pool is in your organization and can utilize your talents effectively.

8. “What do you consider your weakness?”

Why should you ask a candidate what his or her weakness is when all you want is someone perfect?

Admitting a weakness shouldn’t automatically disqualify a candidate. Rather, it reveals to you how self-aware the candidate is.

Self-awareness is essential to personal and professional development, and this is sometimes a precursor to how self-directed a person is regarding their career goals.

There are arguments about the need to abolish the weakness question from interviews because it reduces candidates’ accomplishments. I disagree.

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Asking employees about weaknesses lets you understand your employees better so you can not only create a work environment that is smart, you’re able to design professional development programs that can strengthen these weaknesses.

9. “What will you find challenging about this position?”

Maybe you don’t want to ask the ”weakness question.” Maybe you’re more concerned about the capacity to perform in the current job rather than their job history.

Still, you want to know if you have a creative problem solver and how they feel about potential problems when they arise. You also want to anticipate how your employees will adjust to their roles once they are successfully hired. Self-awareness about one’s ability and limits can be observed by asking this question during an interview.

Note: This question should never be asked with a malicious intent. Exceptional employees come with flaws and this should be expected. They key is knowing whether the successful candidate is willing to be a problem solver.

10. “What additional support will you need during your transition?”

This is a very important question during the interview question because not only is the labor market diverse, the response to this question can be used to develop the orientation process and additional training materials.

As a mentor to newer nurses, this is a question I repeat more than 50 percent of the time during the orientation period. The responses I get provide me with insights into what employees really consider as constraints so that I can make their transition as smooth as possible.

11. “What qualities do you desire in a leader or manager?”

Not everyone desires a manager who provides direction while giving you free rein to make your job your own. At the same time, some employees might prefer a manager who is detail-oriented and provides all the answers.

Knowing this before a candidate is hired can prevent conflict arising from differences in communication or management styles.

12. “What do you do if you don’t agree with your manager’s decisions?”

Conflict not only happens between employees. According to a study of conflict in the Canadian workforce,[2] about 81 percent of people leave the organization as a result of conflict.

The purpose of this question is to determine how adaptable an employee is to different communication styles, what they consider deal breakers, and how they model desired behavior when conflict arises.

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The responses to this question allows you to manage expectations and an indication for leaders to continuously work on their communication and conflict management skills.

13. “What would make this company an amazing place to work?”

Maybe you can’t provide free lunches or paid hours of free time at work like bigger companies. But answers to this question can reveal a lot about what employees think is crucial to well-being.

In a study of nearly 17,000 employees,[3] it was noted that an increase in stress level is directly correlated to workplace injury. While this interview won’t eradicate organizational constraints or stressors, feedback from candidates and employees on what makes a company a great place to work is the perfect place to start.

14. “What other questions do you have for me?”

Although this is a conversation to determine the best fit for your team, company, or organization, the interview goes both ways. Yes, you are also being scrutinized by your interviewee.

The purpose of this question is to create space to answer the candidate’s questions about your organization. You also get to provide insight on processes, expectations, team culture, and information that isn’t readily available on the company website.

15. “Tell me about yourself”

If everything else seems too much, lead with this timeless question. You simply cannot go wrong here.

Sometimes, the best answers come from open-ended queries. This is your best chance to know the candidate’s history, career accomplishments, and get a feel for their career goals all at the same time.

It is less intrusive and leading with this question makes it easier to approach other questions––depending on how sensitive the position is.

The Bottom Line

Conversation is a two-way street. Good questions can give you great insights into the value an employee can bring to your company. But there is an art and science to asking questions.

While you won’t become an expert right off the bat, these questions provide a good foundation to start from if you want to attract and retain top talent in your organization.

More Resources About Job Interview

Featured photo credit: Drew Beamer via unsplash.com

Reference

More by this author

Margaret Olatunbosun

Creative coach who teaches high-achievers how to thrive at the intersection of creativity, passion, and profit.

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Last Updated on March 19, 2019

How to Ask for Help When You Need It Most

How to Ask for Help When You Need It Most

Nod your head if you’ve ever had to ask for help at work, at home or anywhere else. Now, nod again if you’ve ever felt shy or silly when doing so.

I’m sure some of you reading would have nodded twice!

Whether it’s not knowing the answer to a question in class and looking around to see if your classmates knew, getting stuck on a project at work and needing to get additional input from colleagues, or just being in a new city and needing help with directions, we’ve all been down this road before.

We may not know what to do, and clearly would benefit with some help, yet we won’t–or are afraid to–ask for help. We either very reluctantly do so eventually, or decide to suffer in silence altogether.

Why Are We so Afraid of Asking for Help?

So what stops us from seeking the help that we need? Sometimes it might be that we fear requesting assistance as we don’t want to seem weak, needy or incompetent in front of strangers, our peers or superiors.

Especially if you’re in a competitive work environment, there is an understandable fear that if you let your guard down, this information about you not knowing will be used against you. If you’re too open about asking for help, people may start associating you as the leech who’s always relying on someone, and you’ll start to appear incapable in front of your peers. And as much as you would like to play a fair and just game, the reality is that not everyone thinks that way. There will be overly aggressive individuals out there who will gladly walk over you to get to the top in their career.

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Not to mention, your reputation is at stake. If word got out that you had to seek help of some form, you’ll feel embarrassed or perhaps insecure. You might feel less confident about your abilities and worry about what others think of you. You’re afraid to attract that kind of attention at work.

Unfortunately, we all have a natural tendency to judge ourselves harshly–often thinking of situations much worse than they actually are in reality. As a result, we also miss out on a lot of potential knowledge or help. If only we were able to see past all that self imposed negativity! Or, at least learn how to manage such situations in a more confident manner.

Meet Paul

I have a friend by the name of Paul who runs his own company. He started at a young age and is already a very successful business man at age 40.

When I ask Paul to name something he does to stay focused and on track in life, he tells me that he has a life coach. He has regular monthly sessions with a life coach who helps him through different aspects of his life.

“It almost sounds like a counseling session”, I told Paul.

He simply replied, “Yes.”, with a smile.

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To Paul, the purpose of having a life coach is to give him perspective and to call out on areas of his life that he may have missed out on or neglected.

He see’s having a life coach as a benefit to his success, and not as a sign of weakness.

We’re Seeing It All Wrong

This got me thinking. Many of us automatically assume that going for counseling, taking self help courses, or seeing a life coach means that something unpleasant has happened or is happening in your life. The word help is regarded as a negative.

But the truth is, if we can turn “help” around to see it as a positive act, then going for any of the above would actually be an empowering act.

You need not be in some dire state to seek change. You also don’t have to be at some terrible dead-end or crossroad in life only to seek help. It may just be that you’re wanting to better improve your wellbeing, or to go through some self development to become a better you.

Everyone goes through periods of change in their lives. Whether it’s naturally occurring, or a ‘forced’ change, it’s always meant to improve our well being, and allow us to become better versions of ourselves. But we can’t always make or go through change alone, and that is completely normal. So we should embrace that fact and know that seeking help from someone or somewhere is a perfectly normal thing to do, and not something to be ashamed of.

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Help Is Not a Form of Weakness 

In Paul’s case, having a life coach helps give him an extra set of eyes so that he can envision his life and plans much clearer.

As a busy working professional, he has many responsibilities to attend to alongside being a father and husband. In order not to burn out or lose sight of his goals, Paul’s life coach acts as a reminder and offers him new insights to problems or situations that Paul may find himself in.

This is applicable to any form of help and not limited to what a life coach can bring to the table. Research has proven that having a support system has many positive benefits, such as higher levels of well-being, better coping skills and a longer and healthier life.

If this isn’t enough to convince you, even the most successful people like Richard Branson and Warren Buffet require asking for help and have other people advise them.

Take athletes for an example. Behind every successful athlete, or any athlete for that matter, is a coach. He or she is there to train and guide them on their path to greatness. Coaches have the ability to point out blind spots and play on the athlete’s strengths. The athlete focuses on a current or specific training routine, but the coach already has a bigger plan mapped out and that one training routine that the athlete is focusing on, is but one of many more training routines that will eventually lead to the athlete succeeding and outperforming. Without the coach’s vision to map that out and guide the athlete, the athlete will be training blindly, and not maximising his efforts.

Seeking Help Is Strength

By taking an active step in seeking help or advice, you’re actually taking control of your life, and not letting external circumstances (such as what people think) affect how you behave and perform. It is courageous to accept your weaknesses!

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So if you’re at a point in life where you’re wanting some change to happen, or feel stuck in a rut, it’s time to turn your weakness into strength by seeking help.

Here at Lifehack, we’re committed to your personal development. We want to be your transformational coach, to pull you out of that rut so you can be up and going again. Even if you’re not feeling stuck or at a crossroad, there is always more that you can do to improve and upgrade your life.

Want to learn how to save more time than wasting it? Or how to find out what you should be focusing on at present? Perhaps you just simply want to learn how to ignite that spark of motivation within you again to either pursue new interests or to continue pushing ahead with existing goals.

Learning never ends. So no matter your age, we’re here to guide you towards becoming a better you.

If you’re keen to take that step towards becoming a better you, begin a journey of transformation with us here!

As we guide you through important lessons and Cornerstone Skills that will significantly change your life, you will live the life you’ve always wanted!

Featured photo credit: Andre Maliik via unsplash.com

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