Advertising

Last Updated on December 15, 2020

How To Make A Good First Impression

Advertising
How To Make A Good First Impression

There is no doubt you’ve heard the adage that you never get a second chance to make a good first impression. What many people don’t realize is just how important a first impression can be. As a rule, people judge others within the first 3 to 5 seconds of meeting them. The judgment is made subliminally, without conscious thought, so it is important that individuals do their best to make a good impression, professionally and personally. Oftentimes, it is the simplest concepts of good manners or business etiquette that are forgotten. Nevertheless, there are steps that anyone can take to improve the impression they make in those crucial first moments.

The Basics of Good Impressions

The cornerstones of proper business etiquette are the following:

  • Be on time.
  • Dress appropriately for an occasion.
  • Address everyone respectfully, such as by their last name.
  • Maintain eye contact, but do not stare.
  • Speak clearly, confidently, and do not rush through your thoughts or sentences.
  • Offer a firm handshake.

Smile, Smile, Smile

A confident, relaxed smile is the best way to put other people at ease. Scientists have found that smiling is an important social cue, and that other people will respond to smiles on both a conscious and subliminal level. If a person smiles in joy, others around them will smile, and their brain activity will actually mimic the activity in the brain of the person that initiated the smile.

While people have some ability to detect fake smiles, this ability is not well-developed, and a good fake smile can fool most people. Whether or not you really feel it, put a smile on your face when meeting new people and, indirectly, people will also feel happy to see you. That feeling will resonate every time they think of you.

Good Manners Never Go Out of Style

While your parents should have taught you good manners growing up, here’s a quick primer on the basics that can really make a difference on your first impression.

Advertising

Language

Good manners are indicative of your respect for yourself and others. “Please,” “Thank You,” and “You’re Welcome,” are not meaningless words; they demonstrate to others that you value their effort, thought, and/or generosity. Using socially significant words, offer behavioral cues to other people when you meet for the first time; this is particularly true when engaging with your elders.

Nevertheless, good manners should not be reserved for superiors, but extended to everyone with whom you interact. Maintaining consistency with your interactions will avoid others thinking you play favorites or are a boss’s pet.

Names

Furthermore, it is rude to use someone’s first name unless given permission to do so, since it indicates a degree of familiarity the other person may not desire. Always address others in business by their title (Mr., Mrs., or Ms.) and their last name, unless they request you use a given name or nickname.

In an informal business atmosphere, it may be customary to address everyone by their first names, but it is best to wait for an invitation and avoid offending potential managers or co-workers.

Attire and Dress

It is usually better to be overdressed than under-dressed. Once again, the way a person dresses can demonstrate their respect for whoever they are meeting.

Advertising

For example, showing up for a job interview in inappropriate attire means either you do not understand the job, or you do not care whether or not you are hired. A suit is usually appropriate for office positions, while a clean polo shirt, dress shirt, or blouse, and khakis or jeans may be proper for factory or construction jobs.

Similarly, whether you’re interviewing for a professional job or meeting your boyfriend/girlfriend’s parents, you should always dress conservatively. Here are a few factors to keep in mind:

  • Less skin – long skirts, shirts with sleeves, nothing too tight
  • Simple colors – blue/navy suit, ties without designs
  • Hide tattoos – I recommend classy tattoo ideas if you plan to get one

Eye Contact

Eye contact is another important cue, and those who do not make eye contact place themselves at a social disadvantage, especially during public speaking. Most people believe that those who do not make eye contact are lying or avoiding something, or that they lack the confidence to interact effectively with other people.

While it is impolite to stare at other people, it is important to watch their faces, make regular eye contact when communicating, and occasionally look away.

Speaking

When meeting someone for the first time, it is important to make your words count, especially when it’s your turn to answer interview questions. Additionally, others may not be able to understand you if you do not speak clearly and in a voice loud enough to be heard.

Advertising

A clear, well-modulated speaking voice is an important social tool, and contributes to the ease of communication and a good first impression.

Handshake

Shaking hands is a social ritual in America, and having a firm handshake shows self-confidence, an important asset for any employee. While the handshake should be firm, too much pressure shows a desire to dominate and can be a negative signal. Keep handshakes friendly and painless.

What Not To Do

While it is acceptable to talk about subjects other than business with employers or fellow employees, avoid discussing politics and religion. Many people have strong feelings about these topics and if your opinion differs from theirs, an unpleasant argument could ensue. Stick with neutral topics in the workplace to avoid offending co-workers or your boss.

While humor is essential to a pleasant work atmosphere, tasteless jokes, especially those which target a specific gender, cultural group or sensitive topic, are not funny and may create legal difficulties for you and your employer. The same is true of jokes with sexual overtones. Save these jokes for like-minded friends at your Wednesday night poker game.

Finally, never bad mouth a current or past employer, or engage in malicious gossip about co-workers. This also applies to any online presence you may have on social media, like Facebook or Twitter. Employers often monitor comments made on social networks, so use privacy settings or a separate private account if you intend to make any negative comments about your job or co-workers. Better yet, just don’t do it. If you would not want your mother to see a picture or read a comment, keep it off your public pages.

Advertising

Traveling Overseas

Before meeting business associates in other countries, it is wise to educate yourself on the customs of other cultures and the background of the individuals you will be meeting. Behavior which might be considered acceptable or even unimpeachable in the U.S. may be considered offensive by people with different social rules.

In Japan, for example, business associates formally exchange business cards, while in China, a small token on behalf of your business is usually presented at the first meeting.

In some Middle Eastern countries, a gift of wine, cognac or whiskey would not be well received since the predominant religion, Islam, forbids the consumption of alcohol.

Being unaware of the customs practiced in other countries can result in creating a bad impression, and the appearance that you or your firm does not research and prepare in advance.

Final Word

While it may be trite, the best advice may be to treat other people as you wish to be treated. A friendly, courteous demeanor is always a good way to make a favorable first impression on the people you meet. When you think about the way others will perceive you, consider your reaction when meeting different people, and emulate the ones who made the best first impression on you.

Advertising

More by this author

Gary Dekmezian

Entrepreneur

How To Make A Good First Impression The Pros and Cons of Popular Blogging Platforms How Do I Choose The Best Hairstyles For Me? When Is A Good Time To Refinance Your Student Loans? Top Men’s Hairstyles In 2016

Trending in Communication

1 10 Signs You Are in a Codependent Relationship (And What To Do About It) 2 I Want To Be Happy: 7 Science-Backed Ways to Find Happiness 3 13 Ways Happy People Think and Feel Differently 4 10 Morning Habits Of Happy People 5 What Makes People Happy? 20 Secrets of “Always Happy” People

Read Next

Advertising
Advertising

Last Updated on July 20, 2021

How to Overcome the Fear of Public Speaking (A Step-by-Step Guide)

Advertising
How to Overcome the Fear of Public Speaking (A Step-by-Step Guide)

You’re standing behind the curtain, just about to make your way on stage to face the many faces half-shrouded in darkness in front of you. As you move towards the spotlight, your body starts to feel heavier with each step. A familiar thump echoes throughout your body – your heartbeat has gone off the charts.

Don’t worry, you’re not the only one with glossophobia(also known as speech anxiety or the fear of speaking to large crowds). Sometimes, the anxiety happens long before you even stand on stage.

Your body’s defence mechanism responds by causing a part of your brain to release adrenaline into your blood – the same chemical that gets released as if you were being chased by a lion.

Here’s a step-by-step guide to help you overcome your fear of public speaking:

1. Prepare yourself mentally and physically

According to experts, we’re built to display anxiety and to recognize it in others. If your body and mind are anxious, your audience will notice. Hence, it’s important to prepare yourself before the big show so that you arrive on stage confident, collected and ready.

“Your outside world is a reflection of your inside world. What goes on in the inside, shows on the outside.” – Bob Proctor

Exercising lightly before a presentation helps get your blood circulating and sends oxygen to the brain. Mental exercises, on the other hand, can help calm the mind and nerves. Here are some useful ways to calm your racing heart when you start to feel the butterflies in your stomach:

Warming up

If you’re nervous, chances are your body will feel the same way. Your body gets tense, your muscles feel tight or you’re breaking in cold sweat. The audience will notice you are nervous.

If you observe that this is exactly what is happening to you minutes before a speech, do a couple of stretches to loosen and relax your body. It’s better to warm up before every speech as it helps to increase the functional potential of the body as a whole. Not only that, it increases muscle efficiency, improves reaction time and your movements.

Here are some exercises to loosen up your body before show time:

Advertising

  1. Neck and shoulder rolls – This helps relieve upper body muscle tension and pressure as the rolls focus on rotating the head and shoulders, loosening the muscle. Stress and anxiety can make us rigid within this area which can make you feel agitated, especially when standing.
  2. Arm stretches – We often use this part of our muscles during a speech or presentation through our hand gestures and movements. Stretching these muscles can reduce arm fatigue, loosen you up and improve your body language range.
  3. Waist twists – Place your hands on your hips and rotate your waist in a circular motion. This exercise focuses on loosening the abdominal and lower back regions which is essential as it can cause discomfort and pain, further amplifying any anxieties you may experience.

Stay hydrated

Ever felt parched seconds before speaking? And then coming up on stage sounding raspy and scratchy in front of the audience? This happens because the adrenaline from stage fright causes your mouth to feel dried out.

To prevent all that, it’s essential we stay adequately hydrated before a speech. A sip of water will do the trick. However, do drink in moderation so that you won’t need to go to the bathroom constantly.

Try to avoid sugary beverages and caffeine, since it’s a diuretic – meaning you’ll feel thirstier. It will also amplify your anxiety which prevents you from speaking smoothly.

Meditate

Meditation is well-known as a powerful tool to calm the mind. ABC’s Dan Harris, co-anchor of Nightline and Good Morning America weekend and author of the book titled10% Happier , recommends that meditation can help individuals to feel significantly calmer, faster.

Meditation is like a workout for your mind. It gives you the strength and focus to filter out the negativity and distractions with words of encouragement, confidence and strength.

Mindfulness meditation, in particular, is a popular method to calm yourself before going up on the big stage. The practice involves sitting comfortably, focusing on your breathing and then bringing your mind’s attention to the present without drifting into concerns about the past or future – which likely includes floundering on stage.

Here’s a nice example of guided meditation before public speaking:

2. Focus on your goal

One thing people with a fear of public speaking have in common is focusing too much on themselves and the possibility of failure.

Do I look funny? What if I can’t remember what to say? Do I look stupid? Will people listen to me? Does anyone care about what I’m talking about?’

Instead of thinking this way, shift your attention to your one true purpose – contributing something of value to your audience.

Advertising

Decide on the progress you’d like your audience to make after your presentation. Notice their movements and expressions to adapt your speech to ensure that they are having a good time to leave the room as better people.

If your own focus isn’t beneficial and what it should be when you’re speaking, then shift it to what does. This is also key to establishing trust during your presentation as the audience can clearly see that you have their interests at heart.[1]

3. Convert negativity to positivity

There are two sides constantly battling inside of us – one is filled with strength and courage while the other is doubt and insecurities. Which one will you feed?

‘What if I mess up this speech? What if I’m not funny enough? What if I forget what to say?’

It’s no wonder why many of us are uncomfortable giving a presentation. All we do is bring ourselves down before we got a chance to prove ourselves. This is also known as a self-fulfilling prophecy – a belief that comes true because we are acting as if it already is. If you think you’re incompetent, then it will eventually become true.

Motivational coaches tout that positive mantras and affirmations tend to boost your confidents for the moments that matter most. Say to yourself: “I’ll ace this speech and I can do it!”

Take advantage of your adrenaline rush to encourage positive outcome rather than thinking of the negative ‘what ifs’.

Here’s a video of Psychologist Kelly McGonigal who encourages her audience to turn stress into something positive as well as provide methods on how to cope with it:

4. Understand your content

Knowing your content at your fingertips helps reduce your anxiety because there is one less thing to worry about. One way to get there is to practice numerous times before your actual speech.

Advertising

However, memorizing your script word-for-word is not encouraged. You can end up freezing should you forget something. You’ll also risk sounding unnatural and less approachable.

“No amount of reading or memorizing will make you successful in life. It is the understanding and the application of wise thought that counts.” – Bob Proctor

Many people unconsciously make the mistake of reading from their slides or memorizing their script word-for-word without understanding their content – a definite way to stress themselves out.

Understanding your speech flow and content makes it easier for you to convert ideas and concepts into your own words which you can then clearly explain to others in a conversational manner. Designing your slides to include text prompts is also an easy hack to ensure you get to quickly recall your flow when your mind goes blank.[2]

One way to understand is to memorize the over-arching concepts or ideas in your pitch. It helps you speak more naturally and let your personality shine through. It’s almost like taking your audience on a journey with a few key milestones.

5. Practice makes perfect

Like most people, many of us are not naturally attuned to public speaking. Rarely do individuals walk up to a large audience and present flawlessly without any research and preparation.

In fact, some of the top presenters make it look easy during showtime because they have spent countless hours behind-the-scenes in deep practice. Even great speakers like the late John F. Kennedy would spend months preparing his speech beforehand.

Public speaking, like any other skill, requires practice – whether it be practicing your speech countless of times in front of a mirror or making notes. As the saying goes, practice makes perfect!

6. Be authentic

There’s nothing wrong with feeling stressed before going up to speak in front of an audience.

Many people fear public speaking because they fear others will judge them for showing their true, vulnerable self. However, vulnerability can sometimes help you come across as more authentic and relatable as a speaker.

Advertising

Drop the pretence of trying to act or speak like someone else and you’ll find that it’s worth the risk. You become more genuine, flexible and spontaneous, which makes it easier to handle unpredictable situations – whether it’s getting tough questions from the crowd or experiencing an unexpected technical difficulty.

To find out your authentic style of speaking is easy. Just pick a topic or issue you are passionate about and discuss this like you normally would with a close family or friend. It is like having a conversation with someone in a personal one-to-one setting. A great way to do this on stage is to select a random audience member(with a hopefully calming face) and speak to a single person at a time during your speech. You’ll find that it’s easier trying to connect to one person at a time than a whole room.

With that said, being comfortable enough to be yourself in front of others may take a little time and some experience, depending how comfortable you are with being yourself in front of others. But once you embrace it, stage fright will not be as intimidating as you initially thought.

Presenters like Barack Obama are a prime example of a genuine and passionate speaker:

7. Post speech evaluation

Last but not the least, if you’ve done public speaking and have been scarred from a bad experience, try seeing it as a lesson learned to improve yourself as a speaker.

Don’t beat yourself up after a presentation

We are the hardest on ourselves and it’s good to be. But when you finish delivering your speech or presentation, give yourself some recognition and a pat on the back.

You managed to finish whatever you had to do and did not give up. You did not let your fears and insecurities get to you. Take a little more pride in your work and believe in yourself.

Improve your next speech

As mentioned before, practice does make perfect. If you want to improve your public speaking skills, try asking someone to film you during a speech or presentation. Afterwards, watch and observe what you can do to improve yourself next time.

Here are some questions you can ask yourself after every speech:

Advertising

  • How did I do?
  • Are there any areas for improvement?
  • Did I sound or look stressed?
  • Did I stumble on my words? Why?
  • Was I saying “um” too often?
  • How was the flow of the speech?

Write everything you observed down and keep practicing and improving. In time, you’ll be able to better manage your fears of public speaking and appear more confident when it counts.

If you want even more tips about public speaking or delivering a great presentation, check out these articles too:

Reference

Read Next