Advertising
Advertising

9 Tips To Be More Professional in The Office

9 Tips To Be More Professional in The Office

Being more professional in the office can help you in many ways. You can gain respect from others, and it can help with being promoted. Read nine of my biggest tips on being more professional at work.

Consider The Dress Code

There’s usually a dress code set for a workplace. This is different for men and women, and can be different for each company. To remain professional in the office, I would suggest dressing above the dress code. Let me explain what I mean by this.

If a company has a dress code that states employees must at least wear pants and a collared shirt in the office, then I would suggest wearing suit pants and a dress shirt. It meets the criteria, but it’s a little more professional. You could add to this by even wearing a suit jacket. If the standard is suit pants and a dress shirt, add a tie or a suit jacket. This will make you stand out in a good way, as someone who is professional and respects the company they work for.

Work More Than The Minimum Hours

Most offices usually have a minimum working time period. This is the time that you should arrive to work by, and leave work after, at the end of the day. One way to improve your professionalism is to work longer than those hours.

Advertising

The ability to do this will depend on your commitments outside of work. I’m not suggesting we need to work ten or twelve hour days. Adding an extra thirty or sixty minutes to your day will make others perceive you as more professional and passionate about your job, which is a good thing. Arriving before the required start time, and leaving after the required end time, will make it seem like you’re not watching the clock and are actually trying to improve at your job.

Maintain a Professional Attitude

Being professional at work is not just about arriving on time and dressing appropriately. It’s also about how you act. The things you say and actions you take can define how professional you seem at the office. You can act however you like outside the office, but to remain professional at work, it’s a good idea to keep a professional attitude.

This means what you think about and what you say should be considerate of your work environment. Try to refrain from offensive jokes and stories about drinking and partying on the weekend. Keep your focus on work while you’re there, and you’ll be perceived as being more professional.

Arrive On Time to Meetings

Meetings at work are common. While they can sometimes not be very useful, they still exist and can be helpful for team discussions. Meetings are scheduled for a certain time, and depending on the subject, they can be quite important. Nobody likes to have their time wasted, and one of the biggest time wasters is not being able to start a meeting because people haven’t arrived yet.

Advertising

When you go to meetings, make an effort to arrive by the scheduled start time. This is to show respect to people you’re meeting with, and not to waste time. Take into account any travel time you need, and any time you need to set up in the meeting such as with phone conferences.

Separate Personal Time and Work Time

We’ve all got things happening outside of work. It’s part of keeping a healthy work/life balance. However, we should try to limit the impact that they have on our workplace. Whether this is organising an event, speaking to friends, or dealing with problems, it’s good to try and keep it separate from your work. It’s not something that other people need to see or hear you doing.

Step away from your desk if you need to make or receive a personal call. Try to limit your personal Internet browsing to lunch times, or leave it until you get home if you can. If you need to print documents for home, try to do it at home or somewhere else if possible. It looks better if you’re not wasting company time to do your own things, even if it is only short. Sometimes it can’t be helped, which is fine, but try to minimise it.

Consider Your Personal Grooming

A good way to improve your professionalism at work is to be considerate of your personal grooming, and how it’s perceived at the office. Regardless of your feelings and thoughts towards grooming, other people may not feel the same way, and there is a generalisation or perception about some of these things.

Advertising

Men should aim to be clean shaven or have a maintained beard. Messy stubble or an untrimmed beard can look unprofessional and lazy. Keeping short hair is a good suggestion as long hair can also look lazy to other people. For women, some basic make-up and neat hair is usually OK.

Have A Professional Phone Greeting

How you answer your phone says a lot about your attitude to work. Your greeting is the first thing that people hear when they call you, and you want to send a good impression to them. There are better ways to answer your phone than “Yeah?” or “Hello.” Try adding your name in there as well as a greeting. Something like “Hello, Rob speaking.” or “Good afternoon, this is Sally.” is appropriate, professional, and not too long.

Your outgoing phone greeting should also send a good image. When you call someone, they will greet you, and you should have some kind of greeting back to start the conversation. Starting with a “Hello” and adding a reason for the call is good.

Use An Appropriate Email Signature

We all use email as part of our jobs. It’s an effective form of communication if used correctly. At the bottom of any email you send is your email signature. Setting one up that is effective and professional is a good suggestion.

Advertising

You should have your name, position, company, and contact details such as email and phone numbers. This is quite common and standard for a signature. There are other things you might see on signatures that don’t really belong there, and you shouldn’t use them either. Memorable or funny quotes, images, links to other sites or advice aren’t really necessary, and you don’t need to put anything like that on your signature.

Put Your Mobile Phone On Silent

Our mobile phones are with us for most of the day, either in our pockets or on our desk. A good way to be seen as more professional is to have your phone on silent or vibrate mode at work. You might have what you think is the greatest ringtone in the world, but others may disagree. Ringtones, especially loud ones, can be distracting and even annoying to others. Keeping it on silent or vibrate can make you look more considerate and professional at the office.

If the phone is next to you, or in your pocket, turning off the ringtone will still mean you know when the phone is ringing. You can see the screen light up, or hear the vibration on the desk. Having a ringtone go off in the office is just another distraction people don’t really need.

I hope these tips have helped. If you’re interested in being more professional at work, try a couple of these tips and see what your results are!

More by this author

5 Tips for Recovering After a Long Day at Work Burnt Out What To Do If You’re Feeling Burnt Out Already young IT intern 5 Tips For Your First IT Internship 5 Things To Do While Waiting For Your Computer 4 Kinds of Non-IT People Who Can Help Your IT Career

Trending in Work

1 How to Write a Powerful Mission Statement for Your Business 2 20 Inspiring Vision Statement Examples (2019 Updated) 3 How to Quit Your Unfulfilling Job and Lead Your Dream Career 4 8 Critical Skills for Workplace Success and Career Advancement 5 How to Find Work Motivation When You’re Unfulfilled at Work

Read Next

Advertising
Advertising
Advertising

Published on March 20, 2019

How to Write a Powerful Mission Statement for Your Business

How to Write a Powerful Mission Statement for Your Business

Have you ever felt lost in the minutia of your job?

As a business owner, I can relate to getting bogged down in the day to day operations of my business. Things like inventory, payroll, scheduling, purchasing and employee management take up the bulk of my day.

While these things are important and need to get done, focusing too much on the details can make you lose sight of the big picture. This is why having a good mission statement comes in handy.

What is a Mission Statement?

Put simply, a mission statement is an internal document that provides a clear purpose for the organization. It provides a common reference point for everyone in the organization to start from.

In other words, after reading your company’s mission statement, managers and employees should be able to answer the question “What are company’s main objectives?” For example, Southwest Airlines mission statement reads:[1]

“Southwest Airlines is dedication to the highest quality of Customer Service delivered with a sense of warmth, friendliness, individual pride, and Company Spirit. We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth.”

In this single statement, Southwest conveys the company’s goals of providing the highest level of customer service as well as providing a good working environment for their employees.

Mission Statement VS. Vision Statement

While the mission and vision statements are related, there are subtle but distinct differences the you should be aware of.

First of all, a mission statement is designed primarily as an internal company document. It provides clarity and direction for managers and employees.

While there’s nothing wrong with sharing your company’s mission statement with the outside world, its intended audience is within the company.

While a mission statement provides a general framework for the organization, the vision statement is usually a more inspirational statement designed to motivate employees and inspire customers. Going back to Southwest Airlines, their vision statement reads:[2]

“To become the world’s most loved, most flown, and most profitable airline.”

This statement inspires good feeling from the customer while motivating the employees to achieve that vision.

What Does a Good Mission Statement Look Like?

When coming up with a mission statement, it’s important to take your time and do it right. Too often, people (especially entrepreneurs) just write down the first thing that comes to mind and they end up with worthless or (worse yet) a generic mission statement that is utterly useless.

Advertising

Remember, a mission statement should provide a common framework for everyone in your organization.

When writing a mission statement, you should always try to incorporate the following;

  • What we do?
  • How we do it?
  • Whom do we do it for?
  • What value are we bringing?

Now, you can see how tempting it is to just come up with something generic that ticks off those four boxes. Something like “We provide the best widgets available online for the consumer.”

After all, that did check off all the boxes:

What we do? Provide widgets.

How we do it? Online.

Who do we do it for? The consumer.

What value we bring? The best widgets.

The problem with this mission statement is that it could apply to any number of companies producing the same widget. There is nothing to distinguish your company or its widgets from any of your competitors widgets.

Compare that mission statement to this one:

“We provide the highest quality widgets directly to the consumer at an affordable price backed up with a 100% satisfaction guarantee. If our clients aren’t 100% satisfied, we’ll make it right.”

What’s the difference?

Both mission statements answer all the same questions of what, how, whom and value. But in the second statement, they are differentiating their company from all other competitors by answering the question “what makes us unique”.

Another way to read that is, “Why you should buy from us.” In this example, it’s because our widgets are of the highest quality and we stand behind them 100%.

Advertising

You might have noticed the statement didn’t say that we sell widgets at the lowest possible price. That’s because we are emphasizing quality and satisfaction over price.

A different company’s mission statement may emphasize selling widgets at the lowest possible price with little to no mention of a guarantee.

Hallmarks of a Good Mission Statement

1. Keep It Brief

Your mission statement should be no longer than three sentences. This is not your company’s magnum opus.

You should be able to distill the what, how, who and why questions into a succinct message.

2. Have a Purpose

A company’s missions statement should include the reason it even exists.

Make clear exactly what the company does with statements like “We strive to provide our customers with …….”

3. Include a “How”

Take this as an opportunity to differentiate your company from its competitors.

How do you provide a product or service that’s different or better than how your competitor provides it?

4. Talk About the Value You Bring to the Table

This is where you can really set yourself apart from the competition. This is the “why” customers should buy from you.

Do you offer the lowest prices? Fastest delivery? Exceptional customer service? Whatever it is that sets you apart and gives your particular products, services or company an advantage talk about it in the mission statement.

5. Make Sure It’s Plausible

It’s okay to shoot for the stars just to settle for the moon, but not in a mission statement.

Being overly ambitious will only set you and your employees up for failure, hurt morale and make you lose credibility. You will also scare away potential investors if they think that you are not being realistic in your mission statement.

6. Make It Unique and Distinctive

Imagine if someone who knew nothing about your business walked in and saw how it was operating, then they read your mission statement. Would they be able to recognize that mission statement was attached to that business? If not re-work it.

7. Think Long Term

A mission statement should be narrow enough so that it provides a common framework for the existing business, but open enough to allow for longer term goals. It should be able to grow as the business grows.

Advertising

8. Get Feedback

This is very important, especially from managers and employees.

Getting their input can clarify how they currently see the company and their role within the organization. It’s also a good way to get people “on-board,” as studies show that people are more likely to go along with an idea if they feel included in the decision making process beforehand.

9. Review Often and Revise as Necessary

You should review the missions statement often for two reasons.

First, as a reminder of what the essence of the company is. It’s easy to forget when you are in the day to day grind of the business.

And two, to make sure that the mission statement is still relevant. Things change, and not everything can be anticipated at the time a mission statement was written.

For example, if a mission statement was written before the advent of the internet, a company that use to sell things door to door now probably has a website that people order from. You should always update the mission statement to reflect these changes.

The Value of Mission Statements: Why Go Through All of These in the First Place?

It may seem like a lot of work just for a few sentences that describe a company, but the value of a well written mission statement should not be discounted.

First of all, if you are an entrepreneur, crystallizing the what, how, whom and value questions will keep you focused on the core business and its values.

If you are a manager or other employee, knowing the company’s basic tenants will help inform your interactions with both customers and colleagues alike.

Strategic Planning

A relevant mission statement acts as a framework for strategic planning. It provides guidance and parameters for making strategic decisions for the future of the company.

Measuring Performance

By having the company’s mission in a concrete form, it also allows for an objective measurement of how well the organization is meeting its stated goals at any one time.

Management can identify strengths and weaknesses in the organization based on the criteria set forth in the mission statement and make decisions accordingly.

Solidifying the Company’s Goals and Values for Employees

Part of a well run organization is nurturing happy and productive employees.

As humans, we all have an innate need for both purpose and to be part of something larger than ourselves. Providing employees with a clearly defined mission statement helps to define their role in the larger organization. Thus, fulfilling both of these needs.

Advertising

Now I’m not saying that a mission statement can overcome low pay and poor working conditions, but with everything else being equal, it can contribute to a happier and more productive workforce.

To Hold Management Accountable

By creating a mission statement, a company is publicly stating its highest values and goals for the world to see. By doing so, you are inviting both the public and your employees to to scrutinize how well the company lives up to its ideals.

So if you state that you only provide the highest quality products, and then offer something less, it’s fair for both the public and the employees to question, and even call for a change in management.

If management doesn’t take the mission statement seriously, no one else will either; and the legitimate authority that management rely’s on will be diminished.

To Serve as an Example

This is the opposite side of the coin from the previous statement. If the highest levels of management are seen taking the mission statement seriously and actively managing within the framework of the statement, that attitude filters down throughout the organization.

After all, a good employee knows what’s important to their boss and will take the steps necessary to curry favor with them.

Finally, use the company’s mission statement as a way to define roles within the company. You can do this by giving each division in the company a copy of the mission statement and challenge the head of each division to create a mission statement for their respective departments.

Their individual mission statements should focus on how each department fits in and ultimately contributes to the success of the company’s overall mission statement. This serves as both a clarifying and a team building exercise for all parts of the organization.

Final Thoughts

Developing a mission statement is too often just an after-thought, especially for entrepreneurs. We tend to prioritize things that we perceive will give us the biggest “bang for our buck.”

Somehow, taking the time and effort to sit down and think seriously about the what, whom, how and value of our business seems like a waste of time. After all, we got in the business to make money and become successful, isn’t that all we need to know?

That mindset will probably get you started okay, but if you find yourself having any success at all, you’ll find that there really is such a thing as growing pains.

By putting in the time and effort to create a mission statement, you are laying the groundwork that will give you a path to follow in your growth. And isn’t building long term success what we are really after?

More Resources About Achieving Business Success

Featured photo credit: Fab Lentz via unsplash.com

Reference

[1] Southwest Airlines: About Page
[2] Fit Small Business: 10 Vision Statement Examples To Spark Your Imagination

Read Next