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8 Overused Cliches Employers Are Sick Of Seeing in Resumes

8 Overused Cliches Employers Are Sick Of Seeing in Resumes

Looking for a new job isn’t easy, and it can be hard to want to put your best into every iteration of your resume and cover letter. But here’s the thing: even though the economy’s been improving, times are still tough. Plenty of people are looking, and that means for every job opening you see, there’s some HR person out there who is being swamped with a deluge of resumes.

If you want to be sure your resume will actually make them hit the pause button (figuratively) and not the delete button (literally), you’ve got to avoid these cliche words and phrases that sound impressive but don’t actually convey much meaning.

“I’m a creative thinker”

Unless it’s literally part of your job title (e.g., Creative Director), “creative” is an adjective that’s become so overused it’s utterly meaningless to many recruiters. Think of what the inverse of this statement would be: “I only think inside the box.” “I can’t come up with anything new.” “I have no ideas of my own to contribute.” Literally no one is going to say that, so it means that stating the obvious is well, pretty obvious.

Instead of saying you’re creative, demonstrate that you’re creative with a well-written cover letter. Give a specific example of a problem you’ve overcome, a solution you devised, or how you’ve managed to expand your current role.

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“I’m results-oriented.”

Again, who exactly doesn’t want to get results for their employer? (A person they don’t want to hire, that’s who!) They will assume you’re results oriented, so show them the actual results.

Numbers can help here: Quantify how many sales you made in the last quarter, the number of people you’ve supervised as part of your team, or the amount of traffic your ad campaign drove to your client.

“I’m a guru/ninja/expert/etc.”

No, no, no. Unless “Guru” or “Ninja” is your actual job title, skip the enthusiastic euphemisms. Yeah, if one of your references describes you that way, it’s great — but if you’re talking about yourself like this, it’s a bit empty.

If you really are extra-super-good at what you do, show it by listing your accomplishments: Grants you won, conferences you’ve spoken at, programming languages or software you’ve mastered, and so on. If you’re kicking butt, your accomplishments will convey that for you.

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“I have excellent oral and written communication skills.”

Another case of something you should show, not tell. Though you’ll frequently see this on job descriptions, if it shows up in your cover letter or resume it feels like filler — because it is. If you really do have excellent communication skills, you’ll have a cover letter that’s clearly written, appropriately tailored to the position, and inviting to the reader. Same goes for your resume.

Drop this line, and spend the extra time proofreading to make sure that you don’t have any spelling errors or grammar gaffes. (If you’ve read your own resume so many times that you won’t even notice a mistake, ask a friend to proof it for you.)

“My references are available upon request.”

Well, yeah, they should be! Even if a potential employer hasn’t asked for your references yet (and many don’t until you’re doing a formal application), it’s more than acceptable to let them assume that of course you have references.

If they have asked for you references, name them and give their contact info in the appropriate part of the form, in a separate document, or below your cover letter, if you’re sending that in the body of an email. (In those instances, say something like, “Attached please find my references” or “Please find my references listed below.”) If they didn’t ask? Just don’t mention it for now. Use the extra space to say something useful about yourself!

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“I’m detail-oriented.”

No one’s going to say “I’m a total space cadet” or “I don’t sweat the small stuff.” But saying you’re detail-oriented has become such a cliche as to be totally meaningless (not least because so many recruiters see resumes that are riddled with spelling errors and cover letters personalized for the wrong company by applicants who claim to be “detail-oriented”). Again, show this by making sure that your cover letter and resume are free of basic grammar and spelling slip-ups.

You can also demonstrate your attention to detail by being specific in your discussion of what you do: Managed a staff of three interns; Served as liaison between lab group and department head; Spearheaded development of pay-per-click marketing campaigns for X, Y, and Z clients.

“Duties:”

Don’t just list! Your resume needs to tell a story about you, not just rehash the job posting for your previous gig. Instead of making a simple list that begins with “duties” or “responsibilities include” (come on, you know that sounds like a total snoozefest), use active verbs to help convey the specific tasks you’ve accomplished on the job. Collaborated with internal team and external vendors to source products, implemented a new system for tracking leads, revamped corporate website to reflect new brand strategy.

Even if what you do isn’t terribly thrilling, using specific, active verbs can your resume stand out. (E.g., “Client communication” versus “Communicated with clients to ensure that targets were met and issues were promptly resolved.”)

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“I’m passionate about what I do.”

Are you? Though today many employers want an intense level of commitment (which is a whole other deal), there are limits to how “passionate” one can be about, say, a call center job. Likewise, if you’re just starting out and you’re applying for jobs that are in a wide range of fields, you probably don’t have a “passion” for each and every one of them. If you actually are into what you do, it should be conveyed not only by your cover letter and resume, but also by your web presence (and yes, you should assume that before you get an interview request, you’re going to be Googled).

Your LinkedIn profile should obviously show that you’re excited about what you do, but ideally any other public profile (e.g., Twitter, which relatively few people have set to private) should reflect your interest and enthusiasm, at least a little. If it doesn’t, just leave “passionate” out of it. Otherwise, you’re just setting yourself up for an interview fail: “So, what makes you passionate about being an administrative assistant?” “Uhhhhhhhhh.” Don’t lay out anything in your cover letter or resume that you aren’t ready to answer for when you finally get that call.

Featured photo credit: Flazingo Photos via flickr.com

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Published on September 28, 2020

9 Essential Tips for Starting Your Own Business

9 Essential Tips for Starting Your Own Business

Starting your own business is the dream of every would-be entrepreneur. While it is a huge undertaking, the rewards of owning a business have proven to be worth it for millions of people all over the world. In this article, we will talk specifically about how to start your own business and how to make it successful.

We have all heard the statistics about the high failure rate of new businesses:[1]

  • Roughly 20% of small businesses fail within the first year.
  • Roughly 33% of small businesses fail within two years.
  • Roughly 50%of small businesses fail within five years.
  • Roughly 66% of small businesses fail within 10 years.

As these numbers suggest, starting a business and having a successful business are two vastly different things. Knowing how to start your own business the right way can mean the difference between long term success and failure.

There is an old saying that people don’t plan to fail, they fail to plan. There is a lot of truth to this. Starting a business is more than just coming up with a good idea and jumping in. You need to have a plan for success, and that means you have to know how to set and achieve goals.

From the time you get that (Eureka!) moment up until you open the doors, every decision you make will impact the business. So, it is important that you carefully evaluate every aspect of your business.

1. Evaluate Yourself

The cold hard truth is that good business ideas are a dime a dozen. Realistically, the chances of your idea being so unique as to be revolutionary are slim to none.

This does not mean that you should abandon it. It just means that you will need to do more than just bring it to the market. The phrase “If you build it, they will come” works better in movies than real life.

Be Honest – Doing honest self-evaluations are notoriously difficult. Humans just are not particularly good at accurately evaluating themselves.

Here is a quick little experiment you can do with any group of 10 or more people. Ask them to hold up a hand if they know how to drive a car, virtually 100% of hands go up. Then, ask them to keep their hand up if they are better than average drivers. 90-95% of hands stay up.

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So, what does this tell us?

Because it is statistically impossible that everyone is “above average”, it illustrates the phenomenon called the “Dunning-Kruger Effect,” which is a cognitive bias in which people wrongly overestimate their knowledge or ability in a specific area. This tends to occur because a lack of self-awareness prevents them from accurately assessing their own skills”.[2]

Because of this Dunning-Kruger Effect, it can be helpful to consult others about what they see as our strengths and weaknesses. Just assure the person that you are interested in their actual opinion and you won’t be hurt or offended if they give it to you.

Some of the things you will want to include in your self-evaluation:

  • Are you a self-starter? Unlike being an employee, there will be no one standing over your shoulder telling you what to do or when to go to work. If you are someone who requires a lot of structure, starting your own business may not be the best option.
  • How organized are you? Planning and organizational skills are important, especially in the early stages of launching a business. Entrepreneurs that “fly by the seat of their pants” rarely succeed.
  • How do you handle risk and failure? The fact of the matter is, going into business is a risky proposition. Success is never guaranteed. Smart business people take calculated risks, but they are still risks. If you are someone for whom the thought of failure or losing money would be devastating, entrepreneurship is probably not for you.
  • How well do you get along with people? How are your communication skills? Most of us consider ourselves “people persons”, but business owners take communication to an entirely new level. When starting out, the business owner is a jack of all trades. You need to be able to interact with clients, business partners, industry partners, suppliers, staff, accountants, lawyers, regulators, and a host of others both accurately and decisively.
  • How disciplined are you? Resilience and perseverance are two of the biggest factors that will determine your success. As we stated earlier, mistakes will be made and some of them will be costly. You need to have enough resilience and perseverance to continue getting up after being knocked down. The only sure way to fail is to give up.

If you are satisfied that you have what it takes to become an entrepreneur, it’s time to move on to the next step.

2. Evaluate Your Business Idea

Again, being able to honestly evaluate your own business idea is key. However, this step is generally not as hard as the self-evaluation because the criteria used in the evaluation process is more objective than subjective.

Identify your target market – Who are the people that will be buying your product or service? For this step, it’s important to alter your mindset. Instead of thinking like a seller, start thinking like a customer.

Can you articulate answers to the following questions?

  • What is the problem addressed by your product or service?
  • How does your product or service solve that problem?
  • Why is your solution better than the competitions’?
  • Are people willing to spend money on a solution to the problem?

You will also want to gather as much information about the people in your target market as possible. At the bare minimum, you will want to know the following about your potential clientele:

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  • Age
  • Location
  • Income
  • Gender
  • Occupation
  • Education
  • Marital Status
  • Ethnicity
  • Number of Children

All of this information will help tweak your product or service to better suit their needs. It is also helpful in developing a marketing strategy.

3. Evaluate the Competition

Generally, you can divide your competitors into three categories:

  • Direct competition – These are companies that offer the same products or services to the same target market as your business. You can think of Burger King and McDonald’s as direct competitors.
  • Indirect competition – These businesses will offer products and services that are similar to the ones you provide without being the same. Another type of indirect competitor can be one that markets the same product or service, just to a different clientele or market segment. Subway and McDonald’s would be indirect competitors.
  • Substitute competition – These are businesses that offer different products or services to the same clientele in the same market segment as you. An example of substitute competition for McDonald’s would be the local mom and pop diner.

Once you have identified exactly who your competitors are, you will want to gather the following information:

  • What is the range of products and services they offer?
  • Are they expanding or scaling down their business?
  • How long have they been in business?
  • What do customers see as their positive/negative attributes?
  • Can you identify any competitive advantage they have?
  • What is their pricing strategy?
  • What is their advertising/marketing strategy?

The purpose of the analysis is to identify your competition’s strengths and weaknesses to better compete.

For example, if your competitors sell largely to companies with more than 100 employees. You may decide to target smaller companies with less than 100 employees. This means that your pricing and marketing strategies will need to be more in line with what the smaller companies expect and can afford.

4. Evaluate the Financial Feasibility of the Business

In developing a financial feasibility analysis, you need to have answers to the following questions:

  • What will it cost to get your business off the ground and become profitable?
  • What initial expenses will you have?
  • What ongoing expenses will you have?
  • What is the source of your start-up capital?
  • What is the earning potential of the business, and how long will it take to achieve?
  • How will you keep the business open and pay your bills until it becomes profitable?

Once you have this information in hand, you will need to build in an extra “cushion” for all of the extra “surprise” expenses that pop up. Additionally, most people are overly optimistic when it comes to estimating the profitability of the business and the time frame needed to achieve it.

How much of a cushion do you need? No one can say for sure. Some people will tell you to double or even triple your estimates. At a bare minimum, you should add 50% to the estimates you made.

It can be disheartening to learn that your business idea really is not financially feasible, but it’s much better to make that discovery now rather than after the money is spent.

5. Have a Professional Business Plan

If you haven’t done so already, get yourself a professional business plan. When I say “professional,” I don’t mean that you need to go out and hire someone to do it. I mean that you need to know what a professional business plan looks like and take it seriously.

Too often, new entrepreneurs neglect to create a business plan in favor of flying by the seat of their pants. This is not a good strategy. Without a plan, you won’t know where you are headed.

“It can seem a daunting task when you’ve never been faced with writing a business plan before, but it’s a crucial task which will enable your venture to start and continue on a solid foundation. A business plan is also necessary when you’re looking to secure funding or investment. Essentially, a business plan is your vision for how the business will run, what you expect to achieve, and how you will achieve those things.”

-Mike Gingerich[3]

6. Use Common Sense Money Principles

Successful start-ups keep a tight rein on expenses. As an owner, you should know exactly where every penny is spent. In all businesses, expenses tend to go up over time. But in the initial stages, you can count on having more expenses than income.

In the earliest stage of being a startup owner, you will deal with an array of challenges. You have to familiarize yourself with the selected business landscape and look for options to expand the business venture while saving the operating costs.

During this time-frame, trimming the operating costs is not optional; defacto is a matter of life and death for your startup. You can’t keep moving in a specific direction. It is mandatory to drift your business towards one goal with smart planning.

7. Start With a Narrow Focus

All too often, I see new business owners get into trouble by overreaching their goals. What happens is that people take on work outside their expertise.

For example, a website designer will take on a client who wants SEO optimization in addition to the design

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Assuming that the web designer is not an expert in SEO, there are several potential problems with this scenario:

  • Pricing – Without knowing or understanding the scope of SEO that’s involved, the chances of underestimating and losing money on the project go way up.
  • Quality – They may be the greatest web designer on earth, but that’s still only half of the job. Clients rightly expect the entire project to be done right.
  • Reputation – There is no second chance for a first impression. These first projects need to be done well if you want any chance of referral business. They will also determine if your first few clients become repeat customers or not.

Remember, Amazon started out just selling books. They slowly expanded their business until you can now get virtually anything on their site.

Be like Amazon. Start with a narrow focus and expand from there.

8. Search Out and Use Specific Resources

There are a lot of free resources out there that every new business owner should take advantage of. They are a great source of information, help, and most importantly, networking opportunities. Some of these resources are general, while others are targeted to specific types of entrepreneurs. Both are worth checking out.

Here’s a partial list of resources:

  • The Chamber of Commerce – Their slogan is, “Designed for business owners, CO—is a site that connects like minds and delivers actionable insights for next-level growth.”
  • U.S. Small Business Association – They offer free business consulting services, SBA guaranteed business loans, certification for federal government contracting, and more.
  • Women’s Business Club – It is specifically for women to network and exchange ideas, but it also useful if you are marketing specifically to women.
  • BLACK ENTERPRISE – Similar to the Women’s Business Club, Black Enterprise is designed specifically for African American entrepreneurs. They bill themselves as, “The premier business, investing, and wealth-building resource for African Americans. Since 1970.”
  • Hispanic Small Business Resource GuideThis guide is filled with resources and networking opportunities for the Hispanic entrepreneur.

9. Just Do It!

Okay, I borrowed the phrase from Nike, but it’s good advice. It not only means taking concrete steps to start your business but also to get out of your own way.

A lot of entrepreneurs (and regular people) are afflicted by a condition called analysis paralysis. It is when someone overthinks about a decision too much that a choice never gets made, resulting in inaction.

If you are a perfectionist, you need to be especially careful of analysis paralysis. Perfectionists tend to wait until everything is perfect before launching their business, and many never get off the runway.

Final Thoughts

Accept that you will make mistakes, that you won’t make the right call all of the time, and that unforeseen obstacles will always pop up.

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If you are truly committed to the entrepreneurial lifestyle and your business, then take the plunge. The goal isn’t to be perfect, but to build a business that changes lives.

More Tips on How to Start Your Own Business

Featured photo credit: DISRUPTIVO via unsplash.com

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