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Fundamental Theory of Productivity: Less is More

Fundamental Theory of Productivity: Less is More

The art and science of productivity improves your results and your life. One of the basic theories of productivity can be summed up as “less is more.” Let’s explore the various ways you can grow your productivity through less. After all, we cannot increase the hours in the day but we can increase our focus and our creativity.

1. When you write down fewer priorities, you’ll achieve more

One of my favorite insights from Tim Ferriss’s book The 4-Hour Workweek is about the impact of setting fewer priorities. As Ferriss writes:

“Don’t ever arrive at the office or in front of your computer without a clear list of priorities… I don’t recommend using Outlook or computerized to-do lists, because it is possible to add an infinite number of items… There should never be more than two mission-critical items to complete each day. Never.”

I have found this recommendation valuable and absolutely worth implementing. Besides, writing a to-do list with one hundred items due on a single day will simply discourage you.

2. When you limit yourself to 7-10 annual goals, you will be more likely to achieve your goals

Entrepreneur and author Micheal Hyatt advocates setting approximately seven to ten annual goals that cover your entire life (career, health, intellectual, financial and so forth). Setting challenging goals is a vital to living a life you are proud of, rather than simply checking off tasks. In my experience, 7-10 goals is the “Goldilocks zone” for major annual goals.

3. When you avoid work emails at home, you will be happier and more productive

A study published in the Academy of Management Journal found that professionals often become angry when they receive emails and text messages from their company after usual working hours. When you think about it, that makes a lot of sense. After all, there is often little you can do to solve a work problem in the evening when you are away from your files and ability to seek input from others. If you keep answering work email and obsessing over problems, you will find it more difficult to relax and rest.

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4. When you insist on meetings with written agendas, you will waste less time.

Following a written agenda is a key habit for effective meetings. Even better, insisting that all meetings have agendas will reduce the number of meetings you attend. You may face a difficult adjustment at first. You will gain back hours of productive time each month. If you receive resistance to a written agenda, simply tell the person “Before attending meetings, I always seek to prepare so that I can make the most of the time.”

5. When you avoid email and social media first thing in the morning, you will be more productive

As Henry Ward Beecher said, “The first hour is the rudder of the day.” It matters how you start the day. Many successful people follow a defined morning routine and take the time to exercise or read a book. Starting the day with email puts you into a reactive frame of mind. That approach means you are neglecting your goals and priorities.

6. When you limit work hours, your focus will improve

In the public accounting industry, there is a “busy season” at the start of the year as thousands of professionals work on audits. The deadline pressure of the season means a great deal of stress. Unfortunately, some people in the sector become neglect the rest of their lives. Even worse, when you assume you will be in the office for twelve hours, you think nothing of wasting an hour or two in the morning.

7. When you take naps, you will manage your stress levels

Carving out twenty to thirty minutes during a busy work day is one way to improve your productivity. Vincent Walsh, professor of human brain research at University College London, commented that naps improve creativity. Simply continuing to grind away on a tough work problem is not always the right strategy. Of course, not every company has an enlightened policy on afternoon naps so use your judgement.

8. When you take all of your vacation days, you will be happier and more productive.

Did you know that New Zealand law requires staff have 30 vacation days per year? That high commitment to vacation is doing nothing to hurt New Zealand’s economy according to a recent OECD findings reported in USA Today. Taking time away from the office allows you to expand your interests, build new experiences and get much needed rest.

Stuck for ideas for how to use your vacation? Get some new ideas from the following resources

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35 Most Exotic Destinations For Your Next Vacation

8 Reasons Why Taking A Vacation Makes You Better At Work

9. When you reduce email notifications, you will focus more

Notifications – beeps, buzzing devices and sounds – were once a fun idea. However, the time has come to reduce notifications to improve your productivity. If your work or focus is broken to check email every few minutes, it will take you time to refocus on your work. That’s why you should take the time to disable notifications (e.g. disable email notifications on the iPhone and Android phones) or reduce the frequency (e.g. check email every hour instead of every 5 minutes).

10. When you block your calendar, you will receive fewer distractions

In many large organizations, it is a common practice to have a shared calendar. This type of system makes it easy to schedule meetings because the meeting organizer can find a time when everyone needed for the meeting is free. Unfortunately, some people start to view their daily office calendar in a reactive way: a place to store meeting requests. Instead, make sure you block (i.e. schedule “a meeting with yourself”) at least 2 hours per day to permit you to focus on your high priority activities.

For example, the Manager Tools podcast recommends avoiding meetings on Monday mornings.

11. When you reduce television consumption, you have more time to apply yourself to satisfying activities.

According to research firm Nielsen, the average American watches over 3 hours of television per day.  What if you reduced your intake by one hour? That would give you time to apply yourself to other activities. For example, you could finally start learning how to code, attend a night class one day a week or simply get to bed earlier. This idea is especially valuable if you tend to watch television (or video) for hours on end, regardless of the program.

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12. When you cut back on watching the news, you will be happier and less anxious.

Psychology Today magazine recently reported that viewing TV news and current affairs programs can make people more anxious. Over the past 20 years, there has been an increase in sensational negative news coverage. According to the research: “Not only are negatively balanced news broadcasts likely to make you sadder and more anxious, they are also likely to exacerbate your own personal worries and anxieties.”

13. When you avoid making major decisions when tired, you will make fewer mistakes.

Your energy level impacts your ability to make good decisions. For example, it is often difficult to keep your temper under control after a stressful day at the office. In fact, economists have reported that you are more likely to make impulse purchases (e.g. junk food) when you are tired.

Armed with this information, you can decide to “sleep on it” whenever you are prompted to make a significant decision late in the day.

14. When you go to bed earlier, you will be better rested and effective

If you are used to going through your days feeling tired and worn out, simply going to bed an hour earlier will improve your productivity. Getting more rest will improve your ability to stay focused and help you make better decisions, including on the road. National Highway Traffic Safety Administration reports that over 200,000 American car crashes are caused by sleepy drivers.

15. When you eliminate clutter in your workspace, you will waste less time

Clutter is a common problem for many of us. When your workspace is filled with clutter – old magazines, receipts for expense claims, piles of old Post-It notes – your productivity suffers. Specifically, you will spend time multiple times per day looking for important materials. According to the Daily Mail, searching for lost items takes up at least 10 minutes per day (that’s equivalent to spending over $1100 per year looking for items if your annual salary is $70,000).

16. When you reduce unproductive commuting time, you can achieve more

Commuting to and from the office takes up a great deal of time that could be put to productive use. The average American spends 50 minutes per day commuting, an activity that many consider tiresome or frustrating. Fortunately, you can transform commuting time into education time! If you drive a car to work, listen to podcasts or buy a subscription to Audible (a service that has 100,000 audio books). In addition, you can also look into commuting by train or subway, you can read, study or even get a head start on your work.

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17. When you streamline your morning routine, you will become a morning master

Your approach to your morning makes a significant impact on your productivity. If you are disorganized and sleep in, a mad scramble to make out the door in time will be your daily reality. Instead, you can follow the morning ritual of successful people who get up early so they can read, exercise and take care of other important activities.

To streamline your morning, look for recurring tasks that you can optimize. For example, consider placing your keys and cell phone in the exact same place each night so you can easily locate them as you depart. During the winter, place all your cold weather clothes (hat, gloves, boots etc) so you they can dry out and be ready for another day.

18. When you set a timer on your work, your foucs will improve

In most professional work environments, individuals have a high degree of autonomy in how they organize their days. Generally, this freedom is a blessing. It is also easy to fall into bad habits – reading articles on the Web, watching silly videos or simply day dreaming. Instead, set a timer for 25 minutes to improve productivity. Once you master the routine of working according to a schedule, you can gradually increase the duration of your focus periods.

19. When you reduce the icons on your computer desktop, you will be more productive

Your computer desktop is not an effective filing system. For the best results, I recommend a maximum of one column of icons for your most frequently used applications. I suggest including your main productivity applications (e.g. Microsoft Word and Excel) and web browsers (e.g. Firefox and Chrome). The rest of your desktop will then be free and clear.

Once you have your computer desktop tidy, look for an inspiring wallpaper image that will put you in a good mood. Explore these seven websites for wallpaper images to get your imagination started.

20. When you moderate your alcohol consumption, your health will improve

On cruise ships and other vacation destinations, complimentary beer, wine and other drinks are served to guests. While enjoyable, downing too much alcohol hurts your productivity. Heavy drinking causes health problems which takes time away from other pursuits. Not sure if your drinking habits are excessive? Make an appointment with your doctor to ask his or her advice.

Featured photo credit: Pocket Watch Classic/Tentes via pixabay.com

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Bruce Harpham

Bruce Harpham is a Project Management Professional and Founder and CEO of Project Management Hacks.

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Last Updated on January 6, 2021

14 Ideas on How to Measure Productivity to Make Progress

14 Ideas on How to Measure Productivity to Make Progress

Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

Knowing this information we can now better determine what course of action to take with salesperson #1.

Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

How to Measure Productivity With Management Techniques

Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

1. Identify Long and Short-Term Goals

Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

2. Break Down Goals Into Smaller Weekly Objectives

Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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Productivity = number of new customers ÷ number of sales calls made

3. Create a System

Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

You can do the same thing and just adapt it to your business.

Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

4. Evaluate, Evaluate, Evaluate!

We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

Just remember that you and your management style contribute directly to your employees’ productivity.

5. Use a Ratings Scale

Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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It’s also a good way to track long-term progress and growth in areas that need improvement.

6. Hire “Mystery Shoppers”

This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

7. Offer Feedback Forms

Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

8. Track Cost Effectiveness

This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

Having this information is very useful in forecasting expenses and estimating budgets.

9. Use Self-Evaluations

Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

10. Monitor Time Management

This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

Time Management Tips to Improve Productivity

    The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

    While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

    11. Analyze New Customer Acquisition

    We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

    Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

    For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

    Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

    Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

    From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

    12. Utilize Peer Feedback

    This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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    Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

    Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

    It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

    13. Encourage Innovation and Don’t Penalize Failure

    When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

    Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

    Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

    14. Use an External Evaluator

    Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

    They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

    While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

    Final Thoughts

    These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

    The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

    The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

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    Featured photo credit: William Iven via unsplash.com

    Reference

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