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How to Stop Being an Over-Thinker

How to Stop Being an Over-Thinker

As a rule, thinking is a good thing and while some people don’t do it enough, some over-think everything. Both genders can fall into either category – today we’re going to chat about the one who does too much.

Some people think themselves into stagnation, frustration, exhaustion, anxiety and even illness. They have an aptitude for making the simple, complex, the easy, hard, the minor issue, a major drama and the pain-less, pain-full. They are adept at snatching defeat from the jaws of victory and also at wasting their time and talent through age-old art of over-analysing everything and everyone; analysis paralysis. They are experts at misinterpreting what people are saying and if there is a way to have their feelings hurt, they’ll find it. Even go looking for it. Not only do they have a history of almost doing things but more often than not they are obsessive, compulsive with perfectionistic tendencies. They worry too much. About nearly everything. They are people-pleasers who want change (different) but the change process scares them. They don’t need other people to sabotage their dreams or goals, they can do that all by themselves. They are highly skilled in the art of self-sabotage and if anyone will get in their way, it’s them. They are… the Over-Thinker.

So, if you identify with any of the above, then you probably inhabit the cerebral landscape somewhere between casual Over-Thinker and chronic Over-Thinker. Here’s a few tips to help you deal with your Over-Thinking-Ness (a word). (Now).

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1. Stop waiting for perfection (perfect timing, perfect conditions) before you do what you know you should have done long ago. Being ambitious is great but aiming for perfection is unrealistic, impractical and debilitating. Aim for constant improvement and consciously and methodically work towards positive change where you need it most.

2. Don’t assume. Don’t act on hunches, act on facts.

3. Be more proactive; do stuff! Get out of the theory and into the practical. Now! Do at least one thing each day every day that will get you closer to where you want to be. Even if it scares you. Especially if it scares you. To steal someone else’s book title, “Feel the Fear and Do it Anyway.” Don’t let fear hijack your potential or run your life (into the ground).

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4. Ask yourself the right type of questions; the ones which will put you (mentally) in a positive, practical, productive and solution-focused head space. Acknowledge the problem but be all about the solution. Consciously find the good.

5. Have a sounding board (coach, friend, mentor, relative); someone who will provide you with relevant, meaningful, specific, unemotional feedback – you can’t be objective about you. Make sure it’s someone who will tell you what you need to hear, not what you want to hear.

6. In order to consistently and consciously move from mediocre to amazing, create a plan and totally commit to it. Don’t give yourself an escape clause. Identify and commit to your non-negotiable behaviours.

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7. Stop rationalising, justifying and explaining what you’re not doing. Try honesty, it’s quite effective. And liberating.

8. Keep a Success Diary (wanky name but great concept). Journaling your thoughts, decisions, behaviours and results is a great way to keep perspective, stay focused and motivated and to de-emotionalise the change process. It’s also a good way for you to learn what works – for you.

9. Get out of your thoughts. Eckhart Tolle talks about finding that very quiet, relaxing and beautiful space beyond our thoughts. The place where peace, calm, joy and freedom live. This is something which needs to be worked on but with practice you’ll be able to do it almost anywhere at any time. We don’t know how hard it is to stop thinking until we try. And the irony is that moving beyond our thoughts is not really about trying but about letting go. Of the chaos. The mind can be an exhausting place and sometimes we need a holiday from it. If you struggle with this concept, start by losing yourself in some of your favourite music. Step out of your mind and into the music; away from the cerebral and into the creative. The spiritual. The non-thinker. If you’re interested in exploring and understanding this concept more, check out Eckhart Tolle’s book the Power of Now. It’s kind of heavy going (possibly weird depending on where you’re at) but well worth it if you can persevere and digest his words thoughtfully.

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10. With all the thoughts traveling around in your head, some of them should be evicted, others are stuck and are too scared to come out. See your brain’s thoughts as one massive Apartment Block. Let’s look at Level 2 of your Apartment Block … as you walk down the corridor, you hear the ol’ crazy woman behind Apt 22 “you should have done it this way stuuupid…”. Further down is the chatterbox in Apt 28 who always has her door open and jumps out and distracts you, just as you’re trying to get somewhere. At the end of the corridor is Mr Gotnothingbettertodo who without fail stops you dead in your tracks “if you only saw how silly you looked you’ve never do that again!”. These trouble-making tenants are in fact those thoughts that interupt your driving forces and freeze you with guilt, anxiety and reasons to keep us still. These tenants are really easy to spot, haven’t paid rent in years, are up to no good and are causing trouble to all the other (good) tenants. These tenants must be evicted – effective immediately!

Start right now – select the most disturbing tenant you know is doing you no good and hand deliver your notice NOW! Get in that elevator, press the button to the floor that you know you keep avoiding.. and march to their door with confidence and hand deliver that notice. If they don’t co-operate, grab them by the ankles and toss them out. These tenants have been settled for a long time and know how to persuade you – so don’t give in! Remember, you have other fantastic tenants there that will be right by your side to support you in this mass evacuation.

This will make room for new, inspirational tenants. Make this Apartment Block your own – bring it back to life, create activities for your community, put in groovy carpet, bring in leafy plants, put in a bar upstairs with 24/7 feel good music (next to the brain spa and indoor pool) – even renovate a complete level and turn it into a brain haven where your tenants can go to put their feet up and recuperate. It’s your Apartment Block – the possibilities are endless!

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Craig Harper

Leading presenter, writer and educator in the areas of high-performance, self-management, personal transformation and more

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Last Updated on January 6, 2021

14 Ideas on How to Measure Productivity to Make Progress

14 Ideas on How to Measure Productivity to Make Progress

Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

Knowing this information we can now better determine what course of action to take with salesperson #1.

Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

How to Measure Productivity With Management Techniques

Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

1. Identify Long and Short-Term Goals

Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

2. Break Down Goals Into Smaller Weekly Objectives

Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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Productivity = number of new customers ÷ number of sales calls made

3. Create a System

Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

You can do the same thing and just adapt it to your business.

Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

4. Evaluate, Evaluate, Evaluate!

We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

Just remember that you and your management style contribute directly to your employees’ productivity.

5. Use a Ratings Scale

Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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It’s also a good way to track long-term progress and growth in areas that need improvement.

6. Hire “Mystery Shoppers”

This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

7. Offer Feedback Forms

Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

8. Track Cost Effectiveness

This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

Having this information is very useful in forecasting expenses and estimating budgets.

9. Use Self-Evaluations

Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

10. Monitor Time Management

This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

Time Management Tips to Improve Productivity

    The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

    While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

    11. Analyze New Customer Acquisition

    We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

    Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

    For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

    Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

    Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

    From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

    12. Utilize Peer Feedback

    This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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    Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

    Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

    It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

    13. Encourage Innovation and Don’t Penalize Failure

    When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

    Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

    Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

    14. Use an External Evaluator

    Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

    They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

    While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

    Final Thoughts

    These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

    The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

    The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

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    Featured photo credit: William Iven via unsplash.com

    Reference

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