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Last Updated on February 11, 2019

How to Deal with Anger and Better Control Your Emotions

How to Deal with Anger and Better Control Your Emotions

We all lose our temper from time to time. It’s a natural part of our emotions. And expressing anger is actually a healthy thing to do in our relationships with others. Expressing our differences in opinion allows us to have healthy conflict and many times come to an agreement or understanding that works for everyone.

That being said, too much anger is counterproductive. Expressing anger inappropriately can be harmful to relationships, both personal and at work. Inappropriate in this context can be too much anger, too often, or a times that are only going to make things worse, not better. In this article we will look at how to deal with anger and better control your emotions.

Let’s take a deeper look at how to deal with anger.

Expressing Anger: Unhealthy vs Healthy Ways

Anger is a natural and normal part of almost any relationship. This includes relationships with your spouse or significant other, kids, bosses, friends, family, etc. Anger provides us with valuable information, we just have to be willing to listen to it. It clues us in to areas where we disagree with others and things that need to be changed or altered.

Common Unhealthy Ways to Express Anger

Here’re some common yet unhealthy ways to express anger that you should avoid:

Being Passive-Aggressive

This is a term many of us are familiar with. Passive-aggressive behavior happens when someone is angry but uses indirect communication to express their anger.

Some of the more common passive-aggressive behaviors include the silent treatment, making comments about someone behind their back, being grumpy, moody, or pouting, or simply not doing tasks or assignments that they should.

This is a passive-aggressive person’s way of showing their anger. Not very productive but extremely common.

Poorly Timed

This is something I’ve been guilty of. I tend to be pretty open and out there with my emotions. As such, I’ve been known to express my anger in a situation where it can’t really do any good.

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An example would be getting angry at one person in front of a crowd of people. All that does is make people uncomfortable and shuts them down. It’s not a healthy way to express anger or disagreement with someone.

Ongoing Anger

Being angry all the time is most often a symptom of something else. It’s healthy and normal to express anger when you disagree with someone. However, if someone is angry most of the time and always seems to be expressing their anger to everyone around them, this won’t serve them well.

As a matter of fact, over time, people will start to avoid this person and have as little contact as possible. The reason being is no one likes being around someone who is angry all the time and it’s a no-win situation.

Expressing Anger in a Healthy Manner

What about the healthy ways to adapt? Some healthy ways to express anger in our relationships include:

Being Honest

Expressing your anger or disagreement in an honest fashion. By this, I mean be truthful about what it is that is making you angry. Sometimes this will entail walking away and thinking about it for a bit before you respond. But that’s okay because you want to be honest.

Don’t say you’re mad at something someone did or said when it’s really something else that upset you.

Being Direct

Similar to being honest, being direct is a healthy way to express anger.

Don’t talk around something that is making you angry. Don’t say that one thing is making you angry when it’s really something else. And don’t stack items on top of each other so you can unload on someone about 10 different things 6 months from now.

Be direct and upfront about what is making you angry. Ensure you are expressing your anger to the person who upset you or you are angry at, not to someone else. This is very counterproductive.

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Being Timely

When something makes you angry, it’s much better to express it in a timely manner. Don’t keep it bottled up inside of you, that’s only going to do more harm than good.

Think of the marriages that seem to go up in flames out of nowhere when the reality is someone kept quiet for years until they hit their breaking point.

Expressing anger as it occurs is a much healthier way of using anger to help us guide our relationships in the moment.

How To Deal With Anger

So if you feel angry, how should you deal with it right at that moment?

1. Slowdown

Maybe this has happened to you as well. From time to time, I receive an email at work that makes me so angry that steam is probably pouring out of my ears.

In my less restrained moments, I have been known to fire off a quick response. And that typically has ended about as well as you might imagine.

When I actually walk away from my computer and go do something else for a while, I am able to calm down and think more rationally. After that happens, I am able to respond in a more appropriate and productive manner.

2. Workout

I have definitely used this technique when I have been upset. If something happens that angers you, see if you have the opportunity to burn off some of the anger.

Being able to hit the gym to get a hard workout in is great. If this isn’t an option, see if you can go for a run or a bike ride. If you are at work when you become angry and the weather permits, at least go outside for a brisk walk.

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Besides working some of your anger out through exercise, this also helps to give your mind a chance to work through some ways to address what it is that upset you.

3. Keep It to the “I’s”

As in it’s you that is upset. You are upset because of something. Don’t accuse people of making you upset. You don’t want to place blame by saying something like “You always want to upset me because you don’t put away your dishes”. Say something more like “Having dirty dishes laying on the counter upsets me – can you work with me to come to a solution?”.

When you are accusatory towards someone, all that does is increase the tension. This doesn’t usually do anything except make your anger rise higher.

4. Seek Help When Needed

There are times when we could all use some help. Life can be stressful and overwhelming. It’s perfectly fine to seek some help from an expert if it will help you get back to a healthy balance.

If you find that you are angry all the time, it might be a good idea to go talk to an expert. They can give you some sound advice and ideas on how to get your anger to a more manageable, and healthy level.

How To Control Your Emotions

Having out of control emotions other than anger can lead to similar challenges in our lives. If you find yourself with emotional overflow here’s some ideas to help get your emotions under control.

Practice Relaxation

We all seem to lead incredibly busy lives, and that’s a good thing if we are loving the life we are living. That being said, it is very beneficial to our physical and mental well-being to take time out for relaxation. That can mean spending time doing things that help us calm down and relax like being around people we enjoy. It could be making time for things that help bring us balance like a healthy diet and exercise.

Many people incorporate techniques such as yoga and meditation to calm their minds and balance their emotions. Whatever your choice is, ensure you take time out to relax.

Laugh

Incorporating humor and laughter on a regular basis will help keep emotions in check and things in a healthy perspective.

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Remember, life isn’t a race. It’s a journey meant to be enjoyed fully along the way. Make sure you take time out to laugh and have fun.

Surround yourself with people that like to laugh and enjoy life. Don’t work at a job that just causes you stress which can lead to anger. Work at something you enjoy doing and brings a smile to your face.

Be Grateful

I was just having this conversation with one of my daughters who was stressed about school. We talked about the importance of being grateful for the many things in our lives that we seem to take for granted.

It’s easy to focus on the bad in life and the things that cause us negative emotions. It’s vitally important to remind ourselves of all the wonderful things in life that bring us positive emotions, things that we easily forget because we get caught up in the whirlwind of day to day life.

Take time out each day to remind yourself of a few things you are grateful for.

Final Thoughts

Life can be overwhelming at times. We seem to have constant pressure to achieve more and to always be on the go. People we are around and situations we are in can cause stress, anger, and negative emotions. At times, it can seem to be too much and we get angry and our emotions start to get out of control.

During these times, keep in mind that life is an incredible journey, full of wonder and things that bring us smiles and joy. When you find yourself angry more often than is healthy, take time out to remember the good things in life — the things that we seem to forget easily yet bring us so much positive energy and emotions.

Use some of the tips included here to help with how to deal with anger and better control your emotions. You’ll be glad you did.

More Resources About Anger Management

Featured photo credit: Patrick Fore via unsplash.com

More by this author

Mat Apodaca

Living a Complete Life Guru. Writing about the importance of having a well rounded life and how communication in the workplace and personal relationships plays a large role in your happinness

How to Master Effective Communication Skills at Work and Home How to Deal with Anger and Better Control Your Emotions How to Talk to Strangers Without Feeling Awkward The Art of Building Relationships You Need to Succeed in Your Career How to Be Influential and Gain Respect at Work

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Last Updated on February 21, 2019

The Secret to Effective Conflict Resolution: The IBR Approach

The Secret to Effective Conflict Resolution: The IBR Approach

In business, in social relationships, in family… In whatever context conflict is always inevitable, especially when you are in the leader role. This role equals “make decisions for the best of majority” and the remaining are not amused. Conflicts arise.

Conflicts arise when we want to push for a better quality work but some members want to take a break from work.

Conflicts arise when we as citizens want more recreational facilities but the Government has to balance the needs to maintain tourism growth.

Conflicts are literally everywhere.

Avoiding Conflicts a No-No and Resolving Conflicts a Win-Win

Avoiding conflicts seem to be a viable option for us. The cruel fact is, it isn’t. Conflicts won’t walk away by themselves. They will, instead, escalate and haunt you back even more when we finally realize that’s no way we can let it be.

Moreover, avoiding conflicts will eventually intensify the misunderstanding among the involved parties. And the misunderstanding severely hinders open communication which later on the parties tend to keep things secret. This is obviously detrimental to teamwork.

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Some may view conflicts as the last step before arguments. And they thus leave it aside as if they never happen. This is not true.

Conflicts are the intersect point between different individuals with different opinions. And this does not necessarily lead to argument.

Instead, proper handling of conflicts can actually result in a win-win situation – both parties are pleased and allies are gained. A better understanding between each other and future conflicts are less likely to happen.

The IBR Approach to Resolve Conflicts

Here, we introduce to you an effective approach to resolve conflicts – the Interest-Based Relational (IBR) approach. The IBR approach was developed by Roger Fisher and William Ury in their 1981 book Getting to Yes. It stresses the importance of the separation between people and their emotions from the problem. Another focus of the approach is to build mutual understanding and respect as they strengthen bonds among parties and can ultimately help resolve conflicts in a harmonious way. The approach suggests a 6-step procedure for conflict resolution:

Step 1: Prioritize Good Relationships

How? Before addressing the problem or even starting the discussion, make it clear the conflict can result in a mutual trouble and through subsequent respectful negotiation the conflict can be resolved peacefully. And that brings the best outcome to the whole team by working together.

Why? It is easy to overlook own cause of the conflict and point the finger to the members with different opinions. With such a mindset, it is likely to blame rather than to listen to the others and fail to acknowledge the problem completely. Such a discussion manner will undermine the good relationships among the members and aggravate the problem.

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Example: Before discussion, stress that the problem is never one’s complete fault. Everyone is responsible for it. Then, it is important to point out our own involvement in the problem and state clearly we are here to listen to everyone’s opinions rather than accusing others.

Step 2: People Are NOT the Cause of Problem

How? State clearly the problem is never one-sided. Collaborative effort is needed. More importantly, note the problem should not be taken personally. We are not making accusations on persons but addressing the problem itself.

Why? Once things taken personally, everything will go out of control. People will become irrational and neglect others’ opinions. We are then unable to address the problem properly because we cannot grasp a fuller and clearer picture of the problem due to presumption.

Example: In spite of the confronting opinions, we have to emphasize that the problem is not a result of the persons but probably the different perspectives to view it. So, if we try to look at the problem from the other’s perspective, we may understand why there are varied opinions.

Step 3: Listen From ALL Stances

How? Do NOT blame others. It is of utmost importance. Ask for everyone’s opinions. It is important to let everyone feel that they contribute to the discussion. Tell them their involvement is essential to solve the problem and their effort is very much appreciated.

Why? None wants to be ignored. If one feels neglected, it is very likely for he/she to be aggressive. It is definitely not what we hope to see in a discussion. Acknowledging and being acknowledged are equally important. So, make sure everyone has equal opportunity to express their views. Also, realizing their opinions are not neglected, they will be more receptive to other opinions.

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Example: A little trick can played here: Invite others to talk first. It is an easy way to let others feel involved and ,more importantly, know their voices are heard. Also, we can show that we are actively listening to them by giving direct eye-contact and nodding. One important to note is that never interrupt anyone. Always let them finish first beforeanother one begins.

Step 4: Listen Comes First, Talk Follows

How? Ensure everyone has listened to one another points of view. It can be done by taking turn to speak and leaving the discussion part at last. State once again the problem is nothing personal and no accusation should be made.

Why? By turn-taking, everyone can finish talking and voices of all sides can be heard indiscriminantly. This can promote willingness to listen to opposing opinions.

Example: We can prepare pieces of paper with different numbers written on them. Then, ask different members to pick one and talk according to the sequence of the number. After everyone’s finished, advise everyone to use “I” more than “You” in the discussion period to avoid others thinking that it is an accusation.

Step 5: Understand the Facts, Then Address the Problem

How? List out ALL the facts first. Ask everyone to tell what they know about the problems.

Why? Sometimes your facts are unknown to the others while they may know something we don’t. Missing out on these facts could possibly lead to inaccurate capture of the problem. Also, different known facts can lead to different perception of the matter. It also helps everyone better understand the problem and can eventually help reach a solution.

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Example: While everyone is expressing their own views, ask them to write down everything they know that is true to the problem. As soon as everyone has finished, all facts can be noted and everyone’s understanding of the problem is raised.

Step 6: Solve the Problem Together

How? Knowing what everyone’s thinking, it is now time to resolve the conflict. Up to this point, everyone should have understood the problem better. So, it is everyone’s time to suggest some solutions. It is important not to have one giving all the solutions.

Why? Having everyone suggesting their solutions is important as they will not feel excluded and their opinions are considered. Besides, it may also generate more solutions that can better resolve the conflicts. Everyone will more likely be satisfied with the result.

Example: After discussion, ask all members to suggest any possible solutions and stress that all solutions are welcomed. State clearly that we are looking for the best outcomes for everyone’s sake rather than battling to win over one another. Then, evaluate all the solutions and pick the one that is in favor of everyone.

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