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Last Updated on November 26, 2020

11 Organizational Skills That Every Smart Leader Needs

11 Organizational Skills That Every Smart Leader Needs

Failing to organize will often lead to chaos or, at the very least, an increase in stress levels. This occurs as you attempt to make sense of everything that surrounds you for the sake of making life easier. That’s why strong organizational skills are key to being a smart leader.

The need to have organizational abilities becomes even more important when you are a boss or manager. After all, people turn to you for inspiration, and it will hardly be inspiring if they see you freaking out.

What are organizational skills and how can you develop them? We’ll guide you through 11 key organizational skills that every leader needs to know. By the end, it will mean that you are in a better position to be a more effective leader.

1. Time Management

Poor time-management is at the root of so many issues within a company. As the leader, it’s your responsibility to ensure that things run like clockwork. This is only possible by having a firm understanding of what it is to be organized.

Failure in this area will lead to you being unable to stay on the task in front of you. Suddenly, your ability to juggle everything at once diminishes before you. It won’t take much before it all comes crashing down, resulting in you being viewed as rather unreliable.

Quick Tips for Time Management

    Be aware of the following: the tasks for completion, their deadlines, the amount of work required, and anything that cannot be delayed or avoided at any cost[1].

    Also, take a look at these 7 Effective Time Management Tips To Maximize Your Productivity.

    2. Planning

    Planning makes organizing easier, but we are often lacking when it comes to being able to plan ahead. Again, poor planning leads to disorganization and more pressure on you.

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    Remember that planning takes different forms, including dealing with time and how a project must proceed. However, a smart leader has to take things one step further to make a difference. You must also be aware of the plans of others and how they fit into your own approach if they are to make a difference.

    This becomes more important when dealing with a multi-disciplinary team where coordination can be problematic without adequate planning. A complete absence of planning will only ever lead to problems.

    3. Scheduling

    Even though this skill does overlap with those mentioned earlier, it’s still important enough to merit its own individual point. Having a schedule and keeping to it is known to be an effective tool for organizing your life.

    Scheduling indicates to others that you have an awareness about what they are doing. It also shows you have a firm grip on what is being done and that there are no issues with balancing a number of projects.

    Thanks to scheduling, your understanding of the time taken for different aspects becomes improved. This helps you to keep control of a project, as well as coping with problems thanks to an understanding of events.

    Scheduling time blocks is also a great technique to help you get organized: Get What Matters Done by Scheduling Time Blocks

    4. Resource Allocation

    It’s important to get the most out of your resources, and this too requires organization. Even knowing when to use those resources is important to prevent them becoming exhausted or used at incorrect times.

    Organizational skills, in this sense, means being acutely aware of the resources at hand and those you may call upon with a project. Your strength should also be in linking the correct resource to the right requirement to ensure it fits into their own abilities. Failure to do this means wasted resources, and this will not reflect well on you.

    To be certain of organization in this sense, you must first identify resources that may be relevant before beginning a new project. This prevents you from scrambling around and searching for help when you need it the most.

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    5. Delegation

    Delegation is an art form and one of the most important organizational skills, and not everyone has mastered it. An effective leader also understands its importance for a project to run smoothly.

    It’s impossible to handle each aspect of a project yourself, and that is where delegating tasks to team members can help. Being aware of who is best for a particular task prevents feelings of overwhelm, which will free you to oversee each aspect of the project.

    An organized leader will know their team and be aware of their strengths and weaknesses.[2] Being aware in advance means you will not stress when a problem arises, as you know who to call for help.

    Thanks to organization, your team will work more efficiently and complete each task with less stress on your shoulders.

    Take a look at this guide and learn how to delegate effectively: How to Delegate Work (the Definitive Guide for Successful Leaders)

    6. Prioritizing

    Being capable of prioritizing tasks will make your life easier. Creating a to-do list and understanding which deadlines come first leads to better planning as well as less stress. As your experience builds, you become more confident at knowing which tasks are the most important.

    Disorganized individuals tend to cope in a haphazard way and deal with things as they arise. This leads to putting energy into the wrong areas, and the most important things fall by the wayside. Prioritization keeps you on track with the order in which you need to complete things.

    For this, you must be aware of the tasks at hand and the process for each one. Check deadlines and other pressing details in advance to allow you to be better organized.

    7. Collaboration

    Collaboration is one of the organizational skills that makes life easier all around. The only problem is that it does require organization on your part. An organized leader is aware of those individuals that may be the best person for a particular task. Not organizing leaves you in a position of searching for help when it should be plain sailing.

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    This is about more than mere delegation. Instead, the skill is with knowing in advance who you can call upon to make a project run as smooth as possible. This may also involve other leaders of various departments, so working in unison is key.

    With this skill, you must become aware of who you may need to collaborate with before the need arises. Do your research and know who to call upon at any point. This allows you to then cope with any problem in a cool and efficient manner.

    8. Setting Goals

    An organized individual will find it easier to set and achieve goals. A smart leader is able to show others that they can set short and long-term goals, work towards them, and ultimately achieve them. The only way this is done is through solid organizational skills.

    It will be impossible to reach a target if you are unaware of the path to follow. You must understand the actions and objectives, or you will never achieve anything. Organization skills also help you identify each step and any problems connected to it.

    Here, you must identify the target or goal at the earliest opportunity and then bring forward the other organizational skills that I have mentioned.

    9. Maintaining Efficiency

    Organization and efficiency go hand in hand. Efficiency leads to the need for planning as the smoother something runs, the fewer problems you encounter.

    Being efficient also allows you to know where you are in a project at any moment. This is due to you having organized things to such an extent that you are able to counteract problems before they occur. Remember that efficiency and your ability to identify issues work in unison. If you fail to be organized, then it is impossible for this to happen.

    To learn this skill, you must set aside time for each project and break it down into individual segments. Understand how each step must progress and who will be responsible for each part. Identify problems and how to resolve them to allow in such a way that everything can run like clockwork.

    Efficiency is a skill that develops over time, so continue working on it and how to improve problem areas to become a stronger leader.

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    10. Clear Communication

    A strong leader needs to be able to communicate clearly at all times.[3] With your organizational skills, you will find that this is easier to do.

    Thanks to these skills, you always know what is happening and can clarify any issues. You are also able to communicate exactly what you need simply because you are organized and know the status quo at that point. You will find it easier to get things started due to your ability to get things across clearly and concisely[4].

    Organizational skills: How to improve communication

      To have good communication, you have to be confident in your own abilities as a leader. If you use the different skills discussed above, you will notice a greater confidence in your voice, which then has a positive influence on the rest of the team.

      If you want to be more confident in your communication skills, check out this article: How to Master Effective Communication Skills at Work and Home

      11. Self-Care

      Nothing mentioned above is possible if you are not organized in your own life, both professionally and personally. The ability to look after yourself is the glue that holds everything else together.

      You need to eat and sleep well, along with taking care of your general health. Organization in each aspect of your life is essential to ensure you have a healthy balance. Feeling under the weather, tired, stressed or anything else negative will have a profound impact on your abilities as a leader.

      Look at what people expect of you in each part of your life, and adopt the same strategies for each aspect. You can then expect a certain synergy to occur between the different areas, allowing them to work with a certain fluidity.

      This simple guide will be helpful for you to take better care of yourself: 13 Essential Self-Care Tips for Busy People

      The Bottom Line

      These 11 organizational skills are essential for any smart leader who wishes to be more organized in everything they do. By bettering yourself along these lines, it will lead to not only a greater sense of confidence in yourself, but also towards those that look to you for both guidance and inspiration.

      More Skills to Increase Productivity

      Featured photo credit: Emma Matthews via unsplash.com

      Reference

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      Chris Porteous

      The CEO of Grey Smoke Media / My SEO Sucks, helping entrepreneurs to grow their businesses.

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      Last Updated on January 6, 2021

      14 Ideas on How to Measure Productivity to Make Progress

      14 Ideas on How to Measure Productivity to Make Progress

      Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

      In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

      For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

      For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

      Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

      Knowing this information we can now better determine what course of action to take with salesperson #1.

      Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

      How to Measure Productivity With Management Techniques

      Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

      1. Identify Long and Short-Term Goals

      Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

      For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

      2. Break Down Goals Into Smaller Weekly Objectives

      Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

      Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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      Productivity = number of new customers ÷ number of sales calls made

      3. Create a System

      Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

      This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

      You can do the same thing and just adapt it to your business.

      Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

      Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

      4. Evaluate, Evaluate, Evaluate!

      We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

      If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

      Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

      Just remember that you and your management style contribute directly to your employees’ productivity.

      5. Use a Ratings Scale

      Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

      Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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      It’s also a good way to track long-term progress and growth in areas that need improvement.

      6. Hire “Mystery Shoppers”

      This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

      You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

      You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

      7. Offer Feedback Forms

      Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

      First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

      Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

      You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

      8. Track Cost Effectiveness

      This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

      Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

      Having this information is very useful in forecasting expenses and estimating budgets.

      9. Use Self-Evaluations

      Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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      Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

      10. Monitor Time Management

      This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

      Time Management Tips to Improve Productivity

        The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

        While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

        11. Analyze New Customer Acquisition

        We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

        Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

        For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

        Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

        Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

        From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

        12. Utilize Peer Feedback

        This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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        Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

        Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

        It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

        13. Encourage Innovation and Don’t Penalize Failure

        When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

        Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

        Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

        14. Use an External Evaluator

        Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

        They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

        While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

        Final Thoughts

        These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

        The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

        The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

        More Productivity Tips

        Featured photo credit: William Iven via unsplash.com

        Reference

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