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How to Talk to People When You Have Nothing to Say

How to Talk to People When You Have Nothing to Say

Whether we’re a die-hard introvert or an extravagant extrovert, there will always be those strange and awkward moments in a conversation where we struggle to know what to say.

The feeling of panic can arise as we desperately search for the right words yet this usually causes that mental block of appropriate topics to talk about.

So why exactly does this happen? Well it has a tendency to happen when we aren’t so familiar with a certain person or group of people. When you’re thrown into a conversation before common ground has been found, it can be difficult to keep the interaction going in a smooth and natural way because we’re not entirely confident of what and what not to talk about.

How to Keep a Conversation Going With Someone You’re Unfamiliar With

Having a few good techniques under your belt is essential for these exact moments. It will not only help you socially, allowing you to forge better building blocks for potential friendships, but also in professional connections where networking is important.

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Don’t Make ‘Being Interesting’ Your Goal

Many people believe that for people to want to build some kind of relationship, they must win them over with interesting or humorous chat. In reality, this isn’t really the case. The interaction doesn’t have to be insightful for it to be meaningful. Don’t get caught up in the belief that what you have to say isn’t good enough – just say it anyway.

People generally don’t remember what has been said in any given conversation, just that an interaction has taken place. Don’t get hung up on impressing them, just be yourself.

Let Them Talk about Themselves by Asking Good Questions

People generally like to talk about themselves. Not because they’re egotistical but because it’s a safe topic and one they obviously know very well. Therefore, if you’re struggling to think of what to say simply ask good questions.

Asking questions shows a level of personal interest and causes the other person to feel cared for. You do this by paying attention and observing the person to find clues. For example, if they look particularly tired, ask them what they did yesterday. If they have a certain item of clothing, mention you’ve been looking for a similar item and ask where they got it from or can they recommend where you can get one.

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The key is to ask open-ended questions and get them talking rather than questions that elicit yes or no answers. This allows the person to elaborate more, keep the conversation going and helps you find more clues to their personality.

Have a Conversation About Food

The point of this is to find a universal topic. Not everyone knows about the latest technological advances or fashions but you know everyone has a passion or at least an opinion on food.

If you’re eating together it’s an easy way to start a conversation by simply commenting on the food. Or expand by talking about different cuisines or other foods you’ve tried. If you’re eating a meal later, asking or suggesting what you should eat will always be a successful topic.

It’s all about finding that common ground and food is a perfectly simple and universal topic to bring up.

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Simply Rephrase What They Say

Sometimes conversations can wane if you can’t really relate to the topic they’re talking about. If you have little knowledge on the subject it can be hard to add your opinions and awkward silences can ensue.

A good technique in this case, is to rephrase what the other person has said. Not only does this show you’re interested and listening to what they’re saying, but it gives them a chance to point out discrepancies or be eager to tell you more because of your interest. If someone is describing their complicated job to you or a profession you’re not familiar with they may be well aware of your lack of knowledge. By repeating what they say or asking for clarification, you’re creating a sense of interest and rapport.

Share Small Things About Yourself

Sharing things about yourself can seem unnatural to some – especially introverts. However, sharing small things no matter how insignificant will not only show the other person you want them to get to know you, but it’s an easy conversation filler.

As mentioned before, it’s really not about what’s being said in a conversation that people remember. A person is more likely to remember the feeling of an awkward silence with you over a seemingly meaningless conversation about what you ate yesterday or what new gadget you bought.

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The idea is to be confident in bringing up any topic. If you do sense awkwardness, the other person will be more than grateful for your effort in keeping the conversation going so don’t think too much about how you’re coming across with your words.

Knowing it ‘All’ Doesn’t Make Someone a Great Conversationalist

Always keep this in mind. While having a breadth of knowledge can make it easier to converse with different types of people, it’s not necessary.

Know-it-alls do have a tendency to dominate conversations which we all know can turn people off. You’ll be much better off turning your knowledge to the tips above and applying these fundamental rules to the conversations you have. Remember you’re looking for flow and connection in a simple way. Don’t overthink it.

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Brian Lee

Chief of Product Management at Lifehack

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Published on May 18, 2021

How To Improve Listening Skills For Effective Workplace Communication

How To Improve Listening Skills For Effective Workplace Communication

We have two ears and one mouth for a reason—effective communication is dependent on using them in proportion, and this involves having good listening skills.

The workplace of the 21st century may not look the same as it did before COVID-19 spread throughout the world like wildfire, but that doesn’t mean you can relax your standards at work. If anything, Zoom meetings, conference calls, and the continuous time spent behind a screen have created a higher level of expectations for meeting etiquette and communication. And this goes further than simply muting your microphone during a meeting.

Effective workplace communication has been a topic of discussion for decades, yet, it is rarely addressed or implemented due to a lack of awareness and personal ownership by all parties.

Effective communication isn’t just about speaking clearly or finding the appropriate choice of words. It starts with intentional listening and being present. Here’s how to improve your listening skills for effective workplace communication.

Listen to Understand, Not to Speak

There are stark differences between listening and hearing. Listening involves intention, focused effort, and concentration, whereas hearing simply involves low-level awareness that someone else is speaking. Listening is a voluntary activity that allows one to be present and in the moment while hearing is passive and effortless.[1]

Which one would you prefer your colleagues to implement during your company-wide presentation? It’s a no-brainer.

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Listening can be one of the most powerful tools in your communication arsenal because one must listen to understand the message being told to them. As a result of this deeper understanding, communication can be streamlined because there is a higher level of comprehension that will facilitate practical follow-up questions, conversations, and problem-solving. And just because you heard something doesn’t mean you actually understood it.

We take this for granted daily, but that doesn’t mean we can use that as an excuse.

Your brain is constantly scanning your environment for threats, opportunities, and situations to advance your ability to promote your survival. And yet, while we are long past the days of worrying about being eaten by wildlife, the neurocircuitry responsible for these mechanisms is still hard-wired into our psychology and neural processing.

A classic example of this is the formation of memories. Case in point: where were you on June 3rd, 2014? For most of you reading this article, your mind will go completely blank, which isn’t necessarily bad.

The brain is far too efficient to retain every detail about every event that happens in your life, mainly because many events that occur aren’t always that important. The brain doesn’t—and shouldn’t—care what you ate for lunch three weeks ago or what color shirt you wore golfing last month. But for those of you who remember where you were on June 3rd, 2014, this date probably holds some sort of significance to you. Maybe it was a birthday or an anniversary. Perhaps it was the day your child was born. It could have even been a day where you lost someone special in your life.

Regardless of the circumstance, the brain is highly stimulated through emotion and engagement, which is why memories are usually stored in these situations. When the brain’s emotional centers become activated, the brain is far more likely to remember an event.[2] And this is also true when intention and focus are applied to listening to a conversation.

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Utilizing these hard-wired primitive pathways of survival to optimize your communication in the workplace is a no-brainer—literally and figuratively.

Intentional focus and concentrated efforts will pay off in the long run because you will retain more information and have an easier time recalling it down the road, making you look like a superstar in front of your colleagues and co-workers. Time to kiss those note-taking days away!

Effective Communication Isn’t Always Through Words

While we typically associate communication with words and verbal affirmations, communication can come in all shapes and forms. In the Zoom meeting era we live in, it has become far more challenging to utilize and understand these other forms of language. And this is because they are typically easier to see when we are sitting face to face with the person we speak to.[3]

Body language can play a significant role in how our words and communication are interpreted, especially when there is a disconnection involved.[4] When someone tells you one thing, yet their body language screams something completely different, it’s challenging to let that go. Our brain immediately starts to search for more information and inevitably prompts us to follow up with questions that will provide greater clarity to the situation at hand. And in all reality, not saying something might be just as important as actually saying something.

These commonly overlooked non-verbal communication choices can provide a plethora of information about the intentions, emotions, and motivations. We do this unconsciously, and it happens with every confrontation, conversation, and interaction we engage in. The magic lies in the utilization and active interpretation of these signals to improve your listening skills and your communication skills.

Our brains were designed for interpreting our world, which is why we are so good at recognizing subtle nuances and underlying disconnect within our casual encounters. So, when we begin to notice conflicting messages between verbal and non-verbal communication, our brain takes us down a path of troubleshooting.

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Which messages are consistent with this theme over time? Which statements aren’t aligning with what they’re really trying to tell me? How should I interpret their words and body language?

Suppose we want to break things down even further. In that case, one must understand that body language is usually a subconscious event, meaning that we rarely think about our body language. This happens because our brain’s primary focus is to string together words and phrases for verbal communication, which usually requires a higher level of processing. This doesn’t mean that body language will always tell the truth, but it does provide clues to help us weigh information, which can be pretty beneficial in the long run.

Actively interpreting body language can provide you with an edge in your communication skills. It can also be used as a tool to connect with the individual you are speaking to. This process is deeply ingrained into our human fabric and utilizes similar methods babies use while learning new skills from their parents’ traits during the early years of development.

Mirroring a person’s posture or stance can create a subtle bond, facilitating a sense of feeling like one another. This process is triggered via the activation of specific brain regions through the stimulation of specialized neurons called mirror neurons.[5] These particular neurons become activated while watching an individual engage in an activity or task, facilitating learning, queuing, and understanding. They also allow the person watching an action to become more efficient at physically executing the action, creating changes in the brain, and altering the overall structure of the brain to enhance output for that chosen activity.

Listening with intention can make you understand your colleague, and when paired together with mirroring body language, you can make your colleague feel like you two are alike. This simple trick can facilitate a greater bond of understanding and communication within all aspects of the conversation.

Eliminate All Distractions, Once and for All

As Jim Rohn says, “What is easy to do is also easy not to do.” And this is an underlying principle that will carry through in all aspects of communication. Distractions are a surefire way to ensure a lack of understanding or interpretation of a conversation, which in turn, will create inefficiencies and a poor foundation for communication.

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This should come as no surprise, especially in this day in age where people are constantly distracted by social media, text messaging, and endlessly checking their emails. We’re stuck in a cultural norm that has hijacked our love for the addictive dopamine rush and altered our ability to truly focus our efforts on the task at hand. And these distractions aren’t just distractions for the time they’re being used. They use up coveted brainpower and central processes that secondarily delay our ability to get back on track.

Gloria Mark, a researcher at UC Irvine, discovered that it takes an average of 23 minutes and 15 seconds for our brains to reach their peak state of focus after an interruption.[6] Yes, you read that correctly—distractions are costly, error-prone, and yield little to no benefit outside of a bump to the ego when receiving a new like on your social media profile.

Meetings should implement a no-phone policy, video conference calls should be set on their own browser with no other tabs open, and all updates, notifications, and email prompt should be immediately turned off, if possible, to eliminate all distractions during a meeting.

These are just a few examples of how we can optimize our environment to facilitate the highest levels of communication within the workplace.

Actions Speak Louder Than Words

Effective communication in the workplace doesn’t have to be challenging, but it does have to be intentional. Knowledge can only take us so far, but once again, knowing something is very different than putting it into action.

Just like riding a bike, the more often you do it, the easier it becomes. Master communicators are phenomenal listeners, which allows them to be effective communicators in the workplace and in life. If you genuinely want to own your communication, you must implement this information today and learn how to improve your listening skills.

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Choose your words carefully, listen intently, and most of all, be present in the moment—because that’s what master communicators do, and you can do it, too!

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Featured photo credit: Mailchimp via unsplash.com

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