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Seven Ways Technology Makes Your Small Business Grow Faster

Seven Ways Technology Makes Your Small Business Grow Faster

When properly harnessed technology has the ability to change lives for the better – the world over. As a point of illustration, you need only compare the technological progress made over the last 50 years with the prior 500 years of advances to appreciate its impact on society. However, modern technology’s reach doesn’t end with the general public.

In fact, its impact extends far into the business arena — to the extent that technology has the potential to make or break most businesses; this is especially true for small businesses.

Does this mean that technology can negate the effects of bad business fundamentals, poor management, or inept leadership? Absolutely not! However, it does mean that small businesses who at least score average in most areas can benefit immensely from the tech sector. Namely, it can help them grow and become more effective.

Here are a few ways that businesses can scale technology for growth.

1. Store Data on Cloud

Storage is in the cloud is a practice that has completely upended the old ways of storing data. Ten years ago companies who managed large quantities of data had to FTP large files when they wanted to send them. Likewise, businesses could not manage data without investing in numerous high capacity storage devices.

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In contrast, today it’s as easy as hosting the data via an online storage account and sending an invite link to share it with peers. Indeed, the implications of being able to store data in the cloud are staggering.

For example, cloud storage makes it possible for users to:

  • access their data from anywhere in the world
  • perform backups automatically
  • store unlimited amounts of data
  • collaborate on a single document in real time

If you’re a small business owner, you can use the benefits above to give you the speed to compete with larger businesses.

2. Social Media

Social media allows small businesses to do several things that were nearly impossible to accomplish as an SME only 25 years ago. Namely, it allows you to observe nearly every aspect of your audience’s behavior; this gives you a wealth of insight into what your customer’s motivations are. In turn, you can use this knowledge to become a better seller. Additionally, social media gives you a platform to build your authority. Social networking platforms have made it easier than ever to do both.

What this means to you as a small to mid-sized business is that you can wield just as much marketing firepower as more established brands at a fraction of the cost.

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3. Productivity Apps

While it would be nice to have an army of project managers at your beck and call, the reality is that it would cost a small fortune to do so. But the good news to small business owners is that thanks to digital innovation, you don’t need hundreds of productivity experts to stay productive. As a matter of fact, all you really need is a mobile device armed with the right productivity apps.

A few of the most popular ones include:

  • Slack
  • Trello
  • Asana
  • Podio
  • Basecamp

What’s more is that many of these apps can be synced with their desktop versions and are completely free or offer a free level of service.

The nice thing about using and mastering these applications is that doing so automatically enters you into the small percentage of businesses that are highly effective at getting the right things done.

4. Analytical Tools

There are numerous analytical tools that you can use to determine the strengths and weaknesses of your business. Thanks to the Internet many of these tools can be deployed within a matter of seconds. For instance, you can gauge the percentage of visitors to your website that browses your site on their mobile browsers – or – you can assess your page load speeds. When it comes to measuring your company’s key performance indicators, they sky’s the limit. Digital technology puts all of this at your fingertips.

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If you’ve ever heard the adage, ‘knowledge is power’, then applied knowledge is even more powerful; this is exactly what analytical tools afford you. Namely, the ability to make wiser decisions in a shorter amount of time.

5. Better Marketing Campaigns

Digital marketing campaigns have the potential to offer highly specific targeting, immediate results, easy testing environments, and two-way conversations. More importantly, they tend to offer higher returns on marketing spend than some traditional forms of advertising. These characteristics make digital marketing much more accessible to small businesses than other types of marketing.

One of the reasons online marketing appeals to smaller businesses is that unlike print, radio, or TV advertising, you don’t have to wait until the campaign is over to review campaign results.

6. Technology Yields Ease of Communication

Recent technological advances have done made communication effortless. Not only is it ridiculously easy to communicate in this day and age but communicating with your peers is both lightning fast and incredibly affordable; this applies both to domestic and international communication.

As business owners, modern communication has removed the barriers that used to make doing business overseas nearly impossible. As such, today collaborating with someone who lives abroad is as simple as Skyping that individual.

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7.  Web-Based Payment Systems

Web-based payment systems make it easy to send or receive payments. And they do so while offering a host of payment options. Many of these platforms even offer seamless integration into the popular accounting programs.

As a result of this newfound payment flexibility, small businesses can gain access to entirely new customer segments. Ultimately, this means more clients that you can offer your products and services to just by virtue of accepting another method of payment.

You’ve just seen seven ways that technology can help build your business. The common thread is that most, if not all of these advances allow business to do more with less. I hope that you found the article useful and can use at least one of these technology applications to your benefit.

Featured photo credit: imujer.com via static.imujer.com

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Last Updated on August 16, 2018

10 Huge Differences Between A Boss And A Leader

10 Huge Differences Between A Boss And A Leader

When you try to think of a leader at your place of work, you might think of your boss – you know, the supervisor in the tasteful office down the hall.

However, bosses are not the only leaders in the office, and not every boss has mastered the art of excellent leadership. Maybe the best leader you know is the co-worker sitting at the desk next to yours who is always willing to loan out her stapler and help you problem solve.

You see, a boss’ main priority is to efficiently cross items off of the corporate to-do list, while a true leader both completes tasks and works to empower and motivate the people he or she interacts with on a daily basis.

A leader is someone who works to improve things instead of focusing on the negatives. People acknowledge the authority of a boss, but people cherish a true leader.

Puzzled about what it takes to be a great leader? Let’s take a look at the difference between a boss and a leader, and why cultivating quality leadership skills is essential for people who really want to make a positive impact.

1. Leaders are compassionate human beings; bosses are cold.

It can be easy to equate professionalism with robot-like impersonal behavior. Many bosses stay holed up in their offices and barely ever interact with staff.

Even if your schedule is packed, you should always make time to reach out to the people around you. Remember that when you ask someone to share how they are feeling, you should be prepared to be vulnerable and open in your communication as well.

Does acting human at the office sound silly? It’s not.

A lack of compassion in the office leads to psychological turmoil, whereas positive connection leads to healthier staff.[1]

If people feel that you are being open, honest and compassionate with them, they will feel able to approach your office with what is on their minds, leading to a more productive and stress-free work environment.

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2. Leaders say “we”; bosses say “I”.

Practice developing a team-first mentality when thinking and speaking. In meetings, talk about trying to meet deadlines as a team instead of using accusatory “you” phrases. This makes it clear that you are a part of the team, too, and that you are willing to work hard and support your team members.

Let me explain:

A “we” mentality shifts the office dynamic from “trying to make the boss happy” to a spirit of teamwork, goal-setting, and accomplishment.

A “we” mentality allows for the accountability and community that is essential in the modern day workplace.

3. Leaders develop and invest in people; bosses use people.

Unfortunately, many office climates involve people using others to get what they want or to climb the corporate ladder. This is another example of the “me first” mentality that is so toxic in both office environments and personal relationships.

Instead of using others or focusing on your needs, think about how you can help other people grow.

Use your building blocks of compassion and team-mentality to stay attuned to the needs of others note the areas in which you can help them develop. A great leader wants to see his or her people flourish.

Make a list of ways you can invest in your team members to help them develop personally and professionally, and then take action!

4. Leaders respect people; bosses are fear-mongering.

Earning respect from everyone on your team will take time and commitment, but the rewards are worth every ounce of effort.

A boss who is a poor leader may try to control the office through fear and bully-like behavior. Employees who are petrified about their performance or who feel overwhelmed and stressed by unfair deadlines are probably working for a boss who uses a fear system instead of a respect system.

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What’s the bottom line?

Work to build respect among your team by treating everyone with fairness and kindness. Maintain a positive tone and stay reliable for those who approach you for help.

5. Leaders give credit where it’s due; bosses only take credits.

Looking for specific ways to gain respect from your colleagues and employees? There is no better place to start than with the simple act of giving credit where it is due.

Don’t be tempted to take credit for things you didn’t do, and always go above and beyond to generously acknowledge those who worked on a project and performed well.

You might be wondering how you can get started:

  • Begin by simply noticing which team member contributes what during your next project at work.
  • If possible, make mental notes. Remember that these notes should not be about ways in which team members are failing, but about ways in which they are excelling.
  • Depending on your leadership style, let people know how well they are doing either in private one-on-one meetings or in a group setting. Be honest and generous in your communication about a person’s performance.

6. Leaders see delegation as their best friend; bosses see it as an enemy.

If delegation is a leader’s best friend, then micromanagement is the enemy.

Delegation equates to trust and micromanagement equates to distrust. Nothing is more frustrating for an employee than feeling that his or her every movement is being critically observed.

Encourage trust in your office by delegating important tasks and acknowledging that your people are capable, smart individuals who can succeed!

Delegation is a great way to cash in on the positive benefits of a psychological phenomenon called a self-fulfilling prophecy. In a self-fulfilling prophecy, a person’s expectations of another person can cause the expectations to be fulfilled.[2]

In other words, if you truly believe that your team member can handle a project or task, he or she is more likely to deliver.

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Learn how to delegate in my other article:

How to Delegate Work (the Definitive Guide for Successful Leaders)

7. Leaders work hard; bosses let others do the work.

Delegation is not an excuse to get out of hard work. Instead of telling people to go accomplish the hardest work alone, make it clear that you are willing to pitch in and help with the hardest work of all when the need arises.

Here’s the deal:

Showing others that you work hard sets the tone for your whole team and will spur them on to greatness.

The next time you catch yourself telling someone to “go”, a.k.a accomplish a difficult task alone, change your phrasing to “let’s go”, showing that you are totally willing to help and support.

8. Leaders think long-term; bosses think short-term.

A leader who only utilizes short-term thinking is someone who cannot be prepared or organized for the future. Your colleagues or staff members need to know that they can trust you to have a handle on things not just this week, but next month or even next year.

Display your long-term thinking skills in group talks and meetings by sharing long-term hopes or concerns. Create plans for possible scenarios and be prepared for emergencies.

For example, if you know that you are losing someone on your team in a few months, be prepared to share a clear plan of how you and the remaining team members can best handle the change and workload until someone new is hired.

9. Leaders are like your colleagues; bosses are just bosses.

Another word for colleague is collaborator. Make sure your team knows that you are “one of them” and that you want to collaborate or work side by side.

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Not getting involved in the going ons of the office is a mistake because you will miss out on development and connection opportunities.

As our regular readers know, I love to remind people of the importance of building routines into each day. Create a routine that encourages you to leave your isolated office and collaborate with others. Spark healthy habits that benefit both you and your co-workers.

10. Leaders put people first; bosses put results first.

Bosses without crucial leadership training may focus on process and results instead of people. They may stick to a pre-set systems playbook even when employees voice new ideas or concerns.

Ignoring people’s opinions for the sake of company tradition like this is never truly beneficial to an organization.

Here’s what I mean by process over people:

Some organizations focus on proper structures or systems as their greatest assets instead of people. I believe that people lend real value to an organization, and that focusing on the development of people is a key ingredient for success in leadership.

Learning to be a leader is an ongoing adventure.

This list of differences makes it clear that, unlike an ordinary boss, a leader is able to be compassionate, inclusive, generous, and hard-working for the good of the team.

Instead of being a stereotypical scary or micromanaging-obsessed boss, a quality leader is able to establish an atmosphere of respect and collaboration.

Whether you are new to your work environment or a seasoned administrator, these leadership traits will help you get a jump start so that you can excel as a leader and positively impact the people around you.

For more inspiration and guidance, you can even start keeping tabs on some of the world’s top leadership experts. With an adventurous and positive attitude, anyone can learn good leadership.

Featured photo credit: Unsplash via unsplash.com

Reference

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