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Four Types Of Business Tools You Haven’t Tried – But Should

Four Types Of Business Tools You Haven’t Tried – But Should

It’s a new year, which means it’s a new chance to take your business to the next level. Now that the initial resolution rush is over, you’re likely left staring at a long list of tasks and goals, without knowing where to start. Don’t worry–this list of business tools has you covered, even in areas you may not have thought about before.

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    Communication

    Communication can make or break your company. The way your business is perceived by customers or clients and potential customers or clients is one of the defining factors in whether you’ll fail or succeed in the long term, and how you and your employees interact with and are reached by people is a huge part of that. Most tips for this area focus on social media and email communications; phone tools often get left out. So with that in mind–

    Free: Google Voice is probably the most useful free solution out there–it will let you create a business number that will redirect to your phone(s) of choice, without you having to plaster your personal phone number all over the internet. It also transcribes your voicemails, which is very handy (when it works right–sometimes the effect is more comical than useful).

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    Paid: Grasshopper is something like a more full-featured version of Google Voice, with the added ability to make the default phone number that people call a toll-free number. If you’re looking to go 110% pro with your business communications, the Hastings Humans are a good place to start–you can have them handle receptionist duties, answer calls 24/7, and take orders from your customers, among other things.

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      Delegating

      Communication is all about how customers are perceiving you; delegation is all about making sure your business is running as efficiently as possible. If you’re trying to do everything, chances are that you’re not getting near as much done as you should be–and the work you’re doing that’s outside your zone of genius is definitely not going to be your best work.

      Free: Unfortunately, free delegation tools are pretty thin on the ground. Delegating is all about getting someone else to do the things that you’re not good at or don’t want to do, and that means you have to pay them.

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      Paid: Two great places to start are FancyHands and Zirtual, both of which come with multiple plans to fit different peoples’ needs. FancyHands is a little more focused on life-related outsourcing, Zirtual is a little more focused on business-related outsourcing. Both of them are geared towards general needs–if you need a specialized task done, check out the contractors at Upwork, oDesk, or the old standby: Craigslist.

      Not sure where to start? Check out these 9 tasks you should be outsourcing and the lazy geek’s guide to outsourcing everything.

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        Security

        Data breaches are big news when they happen to big companies (like the Target fiasco this last Black Friday), but small businesses aren’t exempt by any means. Cyber crime is on the rise and if your business gets attacked, it could be expensive.

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        Free: There are a lot of free ways to increase your security–here’s a list of ways to secure your online privacy. If you and your team members follow all of the steps, you’ll be at least a little bit ahead of the hackers. And if you use WordPress, the Better WP Security plugin is a great place to start.

        Paid: If you manage a team and work largely out of the cloud, CloudEntr can save you from the dreaded “login credentials” spreadsheet that’s rarely updated and is a huge security risk when a team member leaves. One click lets you remove their access, without you having to change every single team account password. Carbonite can help you securely back up your data, and Prey will let you find lost devices before someone uses them to access sensitive data.

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          Productivity

          You probably have tried productivity tools before, of course–what business owner doesn’t want to be more productive? But the usual productivity app lists focus on task management tools, which are great, but not the be-all end-all of productivity.

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          Free: SelfControl will let you block distracting sites (including the productivity black hole that is Facebook) and your email inbox for a predetermined amount of time. IFTTT‘s slogan is “put the internet to work for you,” and it can streamline and automate a lot of your processes using “if this, then that” rules (hence the name). For example, you can set it to email you every time there’s a new result for a search on Craigslist. FocusBooster is a free Pomodoro timer that works on both Mac and Windows, and makes it easy for you to utilize the Pomodoro method of productivity.

          Paid: Zapier is similar to IFTTT, but with more business-related apps available in the library. Concentrate is similar to SelfControl, but lets you set up different routines for different activities (for example, a “writing” routine vs. a “designing” routine). VitaminR is a full-featured tool intended to not only train you into better productivity habits (reducing task switching, for example), but also letting you see data about what conditions lead to peak productivity levels for you.

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          Last Updated on November 26, 2020

          How Relationships Building Helps Achieve Career Success

          How Relationships Building Helps Achieve Career Success

          As playwright Wilson Mizner supposedly said all the way back in the 1930s,

          “Be kind to everyone on the way up; you will meet the same people on the way down.”

          The adage is the perfect prototype for relationship building in 2020, although we may want to expand Mizner’s definition of “kind” to include being helpful, respectful, grateful, and above all, crediting your colleagues along the way.

          5 Ways to Switch on Your Relationship Building Magnetism

          Relationship building does not come easily to all. Today’s computer culture makes us more insular and less likely to reach out—not to mention our new work-from-home situation in which we are only able to interact virtually. Still, relationship building remains an important part of career engagement and success, and it gets better with practice.

          Here are five ways you can strengthen your relationships:

          1. Advocate for Other’s Ideas

          Take the initiative to speak up in support of other team members’ good ideas. Doing so lets others know that the team’s success takes precedence over your needs for personal success. Get behind any colleague’s innovative approach or clever solution and offer whatever help you can give to see it through. Teammates will value your vote of confidence and your support.

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          2. Show Compassion

          If you learn that someone whom you work with has encountered difficult times, reach out. If it’s not someone you know well, a hand-written card expressing your sympathy and hopes for better times ahead could be an initial gesture. If it’s someone with whom you interact regularly, the act could involve offering to take on some of the person’s work to provide a needed reprieve or even bringing in a home-cooked dish as a way to offer comfort. The show of compassion will not go unnoticed, and your relationship building will have found a foothold.

          3. Communicate Regularly

          Make an effort to share any information with team members that will help them do their jobs more effectively. Keeping people in the loop says a lot about your consideration for what others need to deliver their best results.

          Try to discover the preferred mode of communication for each team member. Some people are fine relying on emails; others like to have a phone conversation. And once we can finally return to working together in offices, you may determine that face-to-face updates may be most advantageous for some members.

          4. Ask for Feedback

          Showing your willingness to reach out for advice and guidance will make a positive impression on your boss. When you make it clear that you welcome and can accept pointers, you display candor and trust in what opinions your superior has to offer. Your proclivity towards considering ways of improving your performance and strengthening any working interactions will signal your strong relationship skills.

          If you are in a work environment where you are asked to give feedback, be generous and compassionate. That does not mean being wishy-washy. Try always to give the type of feedback that you wouldn’t mind receiving.

          5. Give Credit Where It’s Due

          Be the worker who remembers to credit staffers with their contributions. It’s a surprisingly rare talent to credit others, but when you do so, they will remember to credit you, and the collective credit your team will accrue will be well worth the effort.

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          How Does Relationship Building Build Careers?

          Once you have strengthened and deepened your relationships, here are some of the great benefits:

          Work Doesn’t Feel So Much Like Work

          According to a Gallup poll, when you have a best friend at work, you are more likely to feel engaged with your job. Work is more fun when you have positive, productive relationships with your colleagues. Instead of spending time and energy overcoming difficult personalities, you can spend time enjoying the camaraderie with colleagues as you work congenially on projects together. When your coworkers are your friends, time goes by quickly and challenges don’t weigh as heavily.

          You Can Find Good Help

          It’s easier to ask for assistance when you have a good working relationship with a colleague. And with office tasks changing at the speed of technology, chances are that you are going to need some help acclimating—especially now that work has gone remote due to the COVID-19 pandemic.

          Much of relationship building rests on your genuine expressions of appreciation toward others. Showing gratitude for another’s help or for their willingness to put in the extra effort will let them know you value them.

          Mentors Come Out of the Woodwork

          Mentors are proven to advance your professional and career development. A mentor can help you navigate how to approach your work and keep you apprised of industry trends. They have a plethora of experience to draw from that can be invaluable when advising you on achieving career success and advancement.

          Mentors flock to those who are skilled at relationship building. So, work on your relationships and keep your eyes peeled for a worthy mentor.

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          You Pull Together as a Team

          Great teamwork starts with having an “abundance mentality” rather than a scarcity mentality. Too often, workers view all projects through a scarcity mentality lens. This leads to office strife as coworkers compete for their piece of the pie. But in an abundance mentality mode, you focus on the strengths that others bring rather than the possibility that they are potential competitors.

          Instead, you can commit relationship building efforts to ensure a positive work environment rather than an adversarial one. When you let others know that you intend to support their efforts and contribute to their success, they will respond in kind. Go, team!

          Your Network Expands and So Does Your Paycheck

          Expand your relationship building scope beyond your coworkers to include customers, suppliers, and other industry stakeholders. Your extra efforts can lead to extra sales, a more rewarding career, and even speedy professional advancement. And don’t overlook the importance of building warm relationships with assistants, receptionists, or even interns.

          Take care to build bridges, not just to your boss and your boss’s boss but with those that work under you as well. You may find that someone who you wouldn’t expect will put in a good word for you with your supervisor.

          Building and maintaining good working relationships with everyone you come in contact with can pay off in unforeseen ways. You never know when that underling will turn out to be the company’s “golden child.” Six years from now you may be turning to them for a job. If you have built up a good, trusting work relationship with others along your way, you will more likely be considered for positions that any of these people may be looking to fill.

          Your Job Won’t Stress You Out

          Study shows that some 83 percent of American workers experience work-related stress.[1] Granted, some of that stress is now likely caused by the new pandemic-triggered workplace adjustments, yet bosses and management, in general, are reportedly the predominant source of stress for more than one-third of workers.

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          Having meaningful connections among coworkers is the best way to make work less stressful. Whether it is having others whom to commiserate with, bounce ideas off, or bring out your best performance, friendships strengthen the group’s esprit de corps and lower the stress level of your job.

          Your Career Shines Bright

          Who would you feel better about approaching to provide a recommendation or ask for promotion: a cold, aloof boss with whom you have only an impersonal relationship or one that knows you as a person and with whom you have built a warm, trusting relationship?

          Your career advancement will always excel when you have a mutual bond of friendship and appreciation with those who can recommend you. Consider the plug you could receive from a supervisor who knows you as a friend versus one who remains detached and only notices you in terms of your ability to meet deadlines or attain goals.

          When people fully know your skills, strengths, personality, and aspirations, you have promoters who will sing your praises with any opportunity for advancement.

          Final Thoughts

          At the end of the day, it is “who you know” not “what you know.” When you build relationships, you build a pipeline of colleagues, work partners, team members, current bosses, and former bosses who want to help you—who want to see you succeed.

          At its core, every business is a people business. Making a point to take the small but meaningful actions that build the foundation of a good relationship can be instrumental in cultivating better relationships at work.

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          Featured photo credit: Adam Winger via unsplash.com

          Reference

          [1] The American Institute of Stress: 42 Worrying Workplace Stress Statistics

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