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The 5 Most Important Things You Need To Do To Be A Better Leader

The 5 Most Important Things You Need To Do To Be A Better Leader

Great leaders inspire others and have some traits in common. Here are the top five things you must do to become an even more effective leader.

1. Be humble.

One of the greatest lessons we can learn from the example Gandhi set is how to be humble. Although he was from a powerful family, he sat with his fellow man and led people by example, inspiring great devotion from his followers. He pushed for real change, without violence, and successfully brought in sweeping changes.

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Often, egos get in the way of people with power and prevent them from realizing their full potential. The more senior the leader, the more likely this is. Leaders can become focused on playing an important role, and forget why they were put into a position of leadership in the first place. The ability to serve others and learn things from people you might not otherwise come into contact with is important. To understand what people in your business are thinking, spend time with them on a regular basis.  Remember that because they serve your customers directly, their insights can be critical and provide you with ideas for how to do your job better than ever. The more you are seen, the more they will trust you and share.

2. Show empathy.

The ability to show empathy is very important in any leader. Understanding the unique challenges, skills and talents each person on your team has, will help you to plan your workforce strategy which will in turn have a positive impact on your bottom line. You can’t fake empathy, it has to be genuine. Knowing when people need support and providing it, will pay off many times in loyalty. It can also help you recruit others to your company, by having a loyal employee base who will refer their friends and family.

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3. Listen

Listening is truly under-rated in today’s world. People are so distracted by hundreds of emails and other interruptions that they often forget to hear what is being said to them. Sometimes we get wrapped up in conveying our view, and guess what we think others are going to say, by saying it ourselves. Yet what we say is often not what they had on their minds at all. When a leader does not listen well, people stop sharing new ideas because they don’t feel that what they say matters. Listening to your colleagues, team and managers will help you build a stronger and more meaningful relationship with others around you.

4. Communicate

Strong leaders share news, good and bad. They know that when things are tough, the best approach it to tell people what to expect, and when things are good, it’s important to celebrate. People need to know what is happening, and why. If you are experiencing problems that could affect profitability or people’s jobs, they need to know. The tendency to keep information within the executive suite is a dangerous one, because it undermines trust. When employees find out information from sources outside the company, or are the last to know critical information that affects them, they feel let down by leadership. Communicating key information often to all employees is a way to stay in touch with your team and to get real time feedback from everyone who works in your organization.

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5. Be patient

Some CEO’s are under enormous pressure to deliver results fast. Most leaders are. But the temptation to make knee jerk decisions and react immediately should be tempered by taking a thoughtful approach to any action and considering the implications of any bold decision.  Taking the time to do some blue sky thinking and turning it into strong strategic and practical plans will give you a major lead on your competitors who are more likely making snap decisions.

Featured photo credit: LauraRandell via join.deathtothestockphoto.com

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Last Updated on August 6, 2020

Why Working 9 to 5 Is Outdated

Why Working 9 to 5 Is Outdated

Bristol is the most congested city in England. Whenever I have to work at the office, I ride there, like most of us do. Furthermore, I always make sure to go at off hours; otherwise, the roads are jam-packed with cars, buses, bikes, even pedestrians. Why is that? Because everyone is working a traditional 9 to 5 work day.

Where did the “9 to 5” Come From?

It all started back in 1946. The United States government implemented the 40 hour work week for all federal employees, and all companies adopted the practice afterwards. That’s 67 years with the same schedule. Let’s think about all the things that have changed in the 67 years:

  • We went to the moon, and astronauts now live in space on the ISS.

  • Computers used to take up entire rooms and took hours to make a single calculation. Now we have more powerful computers in our purses and back pockets with our smartphones.

  • Lots of employees can now telecommute to the office from hundreds, and even thousands of miles away.

In 1946 a 9-5 job made sense because we had time after 5pm for a social life, a family life. Now we’re constantly connected to other people and the office, with the Internet, email on our smartphones, and hashtags in our movies and television shows. There is no downtime anymore.

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Different Folks, Different Strokes

Enjoying your downtime is an important part of life. It recharges your batteries and lets you be more productive. Allowing people to balance life and work can provide them with much needed perspective and motivation to see the bigger picture of what they are trying to achieve.

Some people are just more productive when they’re working at their optimal time of day, after feeling well rested and personally fulfilled.  For some that can be  from 4 a.m. to 9 a.m; for others, it could be  2 p.m. to 7 p.m.

People have their own rhythms and routines. It would be great if we could sync our work schedule to match. Simply put, the imposed 8-hour work day can be a creativity and morale killer for the average person in today’s world.

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Productivity and Trust Killer

Fostering creativity among employees is not always an easy endeavor, but perhaps a good place to start is by simply not tying their tasks and goals to a fixed time period. Let them work on their to-do list at their own pace, and chances are, you’ll get the best out of your employee who feels empowered instead of babysat.

That’s not to say that you should  allow your team to run wild and do whatever they want, but restricting them to a 9 to 5 time frame can quickly demoralize people. Set parameters and deadlines, and let them work at their own creative best with the understanding that their work is crucial to the functioning of the entire team.

Margaret Heffernan, an entrepreneur who previously worked in broadcasting, noted to Inc that from her experience, “treating employees like grown-ups made it more likely that they would behave the same way.” The principle here is to have your employees work to get things done, not to just follow the hands on the clock.

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A Flexible Remote Working Policy

Yahoo CEO Marissa Mayer famously recalled all her remote workers, saying she wanted to improve innovation and collaboration, but was that the right decision? We’ve all said that we’re often more productive in a half day working from home than a full day working in the office, right? So why not let your employees work remotely from home?

There are definitely varying schools of thought on remote working. Some believe that innovation and collaboration can only happen in a boardroom with markers, whiteboards and post-it notes and of course, this can be true for some. But do a few great brainstorms trump a team that feels a little less stressed and a little more free?

Those who champion remote working often note that these employees are not counting the clock, worried about getting home, cooking dinner or rushing through errands post-work. No one works their 9-5 straight without breaks here and there.  Allowing some time for remote working means employees can handle some non-work related tasks and feel more accomplished throughout the day. Also, sometimes we all need to have a taste of working in our pajamas, right?

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It’ll be interesting to see how many traditional companies and industries start giving their employees more freedom with their work schedule. And how many end up rescinding their policies like Yahoo did.

What are your thoughts of the traditional 9-5 schedule and what are you doing to help foster your team’s productivity and creativity? Hit the comments and let us know.

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