Advertising
Advertising

75 Common Email Mistakes You’re Probably Making at Work

75 Common Email Mistakes You’re Probably Making at Work

You’ve always wondered, right? Just what kind of mistakes are you making every day with your emails?

Well, don’t worry, I’ve put together this list of 75 common email mistakes so you can see what you’re guilty of. Let’s get started:

Advertising

Netiquette

  1. You don’t use basic greetings. Don’t forget to start with “Hello”, “Hi”, “Dear”, etc.
  2. You use ambiguous subject lines or avoid them altogether. State exactly what you want in your subject line and make it easier for people to find your emails later on.
  3. You send every email with the high-priority flag. Only use this when it’s urgent.
  4. You expect people to reply to your emails immediately and send them follow up emails when they don’t. Remember, email is a slower form of communication.
  5. You hit Reply All when you meant to hit Reply. Always check before you send.
  6. You mix up the difference between To and CC. To is for people who need to take action; CC is for people who need to be kept in the know.
  7. You CC hundreds of people when a BCC is more appropriate. Be sure to use BCC when you’re sending general emails to people who don’t know each other.
  8. You close emails abruptly. It doesn’t hurt to say thank you, sincerely, best regards or some other polite close.
  9. Your email doesn’t include contact information. Add this to your signature as soon as possible.
  10. You’ve got a really long signature. Shorten your email if you can, and consider if all that legalese is really necessary.

Writing

  1. You send incomplete emails. Take a few more minutes to finish what you’re writing.
  2. You ask people open-ended questions on email. This can cause discussions that are best had elsewhere.
  3. You use complicated sentences and words that recipients have to look up. Use everyday language.
  4. You use TXT speak, poor punctuation and bad grammar in your emails to your boss. Instead, type full sentences that make sense.
  5. You send emails in ALL CAPS to your colleagues. Stop shouting at me!
  6. You include content in the body of an email when the subject line is a closed-ended question, e.g., “Lunch at one?”
  7. You ask an open-ended question in the subject line and don’t include explanatory content in the body of the email, e.g., “I’m hungry. What will we do?”
  8. You don’t spellcheck or proofread your emails. Hint: those red squiggly lines normally mean there’s something wrong.
  9. Your write lengthy paragraphs and expect people to read them. Instead, write summaries and use bullet points whenever possible.
  10. You think unusual fonts keeps things interesting. Stick to Arial, Times New Roman or your company’s default font. And just use a variation of black; it’s easier to read.

Helping Your Colleagues

  1. You send large attachments and then wonder why other people don’t get them. Save them on the network, use cloud storage or compress them instead.
  2. You don’t send people updates about important projects that they’re involved in. Keep your colleagues in the loop.
  3. You send too many updates about unimportant projects that people aren’t involved in. Just keep relevant colleagues in the loop.
  4. You send emails when you need information urgently. A phone call, instant message or a conversation are all better and faster.
  5. You return to your desk after a break and reply to your emails one by one without checking them all first. You can save everyone time by reading all your emails first.
  6. You send the person beside you an email and then ask them verbally if they’ve received it yet.
  7. You spend hours filling an email with helpful information. Instead, write a blog post or update the company wiki so everyone can benefit.
  8. You send along chain emails because they’re a good way to pass the time. These are best kept for personal email accounts and even then, I’d avoid them.
  9. You hate email chains (that’s fine), and you don’t respond to important ones because you missed them (not fine).
  10. You don’t respect the time of the people you’re sending emails to. Keep your emails short and to the point.
  11. You use email Read Receipts. Most people find this annoying and even rude. Avoid!
  12. You use email to ask people questions, when the answers are available through a quick Google search.
  13. You forget to tell recipients what you want in your email. Say what you want in the subject line or the first line.
  14. You send steamy emails to colleagues that you’re having an affair with. You know the company can probably access your emails, right? Word will get around, so don’t be so unprofessional.
  15. You send steamy emails to colleagues that you’re not having an affair with. Ditto for point 14, with an added serve of sexual harassment charges.

Being Professional

  1. You don’t reply to your boss’s emails. Always reply to your boss.
  2. You swear or forward inappropriate attachments to colleagues via email. Remember that you’re at work before you send.
  3. You mix up personal emails with business emails. Keep them in separate accounts.
  4. You answer emails immediately and outside of office hours. Don’t give people the impression that you’re always available.
  5. You send emails when you’re drunk. Sober up first!
  6. You mistake long emails with being thorough.
  7. You mistake short emails with rudeness.
  8. You send an email to your team and CC the client on it. Keep client communications separate.
  9. You love sending pointless attachments like pictures of your cat, where you went on holidays and what you’re having for dinner. If you must, only send these to friends.
  10. You respond to emails when you’re angry. Count to 10 and take a deep breath first.

Productivity Drains

  1. You receive dozens of (unnecessary) notification emails every day from the various services that you use. Turn these off wherever possible.
  2. You haven’t read the Email Charter. Yes! There’s a charter.
  3. You pursue a Zen-like working environment, within which you focus on one task without stopping to check email. Like it or not, work will arrive through email; have a system for managing it.
  4. You phone notifies you via an audible ding every time you receive an email. Turn this off if you want to keep focused.
  5. You use email as your To-Do list. Keep your To-Do lists separate using apps like Wunderlist, Reminders or Asana.
  6. You constantly stop what you’re doing to see if you have new email. Instead, check email every hour or every other hour.
  7. Your inbox says you’ve 13,463 unread emails and you’re OK about it. Learn inbox zero or go bankrupt.
  8. Email is where your work goes to die. Stop it!
  9. You haven’t implemented inbox zero. This takes an hour or two to learn, but it will save you time.
  10. You practice inbox zero when you’re sitting on the toilet. No, stop that too!

Security

  1. You send passwords and other sensitive information via email. If you have to do this, encrypt the information first.
  2. You use the same password for your email and for all of your other accounts or …
  3. You don’t change your password regularly. Instead, get into the habit of changing your passwords once a month. And track them.
  4. You haven’t enabled 2-Step Verification on your public email accounts. Do this now.
  5. You’re excited to find out you’ve been pre-approved for a US$10,000 credit card that you didn’t apply for.
  6. Despite being warned by your colleagues, you write back to spammers just to be sure.
  7. You forward other people’s emails when there’s sensitive information at the bottom. Read the full chain before you forward.
  8. You don’t use a spyware, virus or adware blocking program. Ask your IT department to install one if they haven’t already.
  9. You give out other people’s phone numbers and addresses via email without their permission. Always check first.
  10. You log in to your email account on a public computer and forget to log out. If you’re going to use your professional email account outside of the office, make sure you are secure.

Email Management

  1. You rely on autofill to populate the address field. Instead, check the contact details are correct before you send.
  2. You send an important email, close Outlook before it finishes syncing with the server and then complain that nobody replied to your email.
  3. You respond to group emails by replying to everybody. Before you send, consider if a reply to one person will do.
  4. You use Gmail and don’t bother learning the keyboard shortcuts. They’re easy to use.
  5. You send file attachments that other people can’t open. Find out what the default applications and file formats in your office are.
  6. Your email isn’t organized into any folders, and you don’t know where anything is. Folders aren’t necessary, but they can help. However, if …
  7. Your email is organized into dozens of folders and you still don’t know where anything is; again, inbox zero can help.
  8. You email around large attachments. Instead, save them on the network, using cloud storage or another collaboration tool.
  9. You make a cup of coffee, put on a set of headphones, close down all your applications and spend an hour typing out that killer email. Don’t treat email like art.
  10. You print out emails and file them carefully in your drawer. That’s what your email archive is for.

Wait, I Thought of One More

You write a list of common email mistakes and realize you still make at least 53 of these mistakes!

Advertising

What common email mistakes do you make? Please let me know in the comments section below.

Advertising

Featured photo credit: kimubert via flickr.com

Advertising

More by this author

Apple keyboard 75 Common Email Mistakes You’re Probably Making at Work Press Conference: William H. Gates III 12 Things Successful People Do Differently ntriguing Roald Dahl Penguins, Leipzig Book Fair 12 Lessons From Roald Dahl That Will Inspire You Man lost in thought Why And How To Make A Mission Statement For Your Life

Trending in Productivity

1 30 Best Procrastination Quotes to Get You Back to Work 2 3 Steps to Organize Your Thoughts And 10X Your Productivity 3 4 Simple Steps To Track Your Progress Towards Your Goals 4 How To Be A Successful Person (And What Makes One Unsuccessful) 5 The Power of Tapping into Your Hidden Creativity

Read Next

Advertising
Advertising
Advertising

Last Updated on July 10, 2019

30 Best Procrastination Quotes to Get You Back to Work

30 Best Procrastination Quotes to Get You Back to Work

What do your 3pm fridge raid and perfectly alphabetised bookshelf have in common?

You most likely did both of them when you should have been doing work.

Procrastination is one of the most human behaviours. We’re all guilty of putting off what we know is important from time to time, and it seems the more pressing the task at hand, the better we are at avoiding it.

Sure, it means that every time we have an important deadline we end up with a spotlessly clean house and a completely empty inbox, but the real work gets left until the very last minute and is finished in a frenzy of stress and caffeine.

But we can gain control over procrastination by noticing it as soon as possible and stopping it in its tracks. On the contrary, you know you have a bad habit when you’re aware you’re putting something off, and you continue avoiding it anyway.

To start you off with combating procrastination, here are a few quotes to get you in a motivated frame of mind, because if procrastination has any enemies, it’s motivation to work harder.

A Few Home Truths

    “Never put off till tomorrow what may be done day after tomorrow just as well.”
    ― Mark Twain


    “It is easier to resist at the beginning than at the end.”
    ― Leonardo da Vinci


    “Someday is not a day of the week.”
    ― Janet Dailey


    “Success is not obtained overnight. It comes in instalments; you get a little bit today, a little bit tomorrow until the whole package is given out. The day you procrastinate, you lose that day’s success.”
    ― Israelmore Ayivor


    “The man who waits to know everything is the man who never does anything.”
    ― Craig D. Lounsbrough


    “Procrastination is like going to a fancy restaurant and filling up on bread and not leaving enough room for dinner.”
    ― Richie Norton, The Power of Starting Something Stupid: How to Crush Fear, Make Dreams Happen, and Live without Regret


    “Procrastination is the lazy cousin of fear. When we feel anxiety around an activity, we postpone it.”
    ― Noelle Hancock, My Year with Eleanor


    “Doing things at the last minute reminds us of the importance of doing things at the first minute.”
    ― Matshona Dhliwayo


    “You cannot escape the responsibility of tomorrow by evading it today.”
    ― Abraham Lincoln


    “A day can really slip by when you’re deliberately avoiding what you’re supposed to do.”
    ― Bill Watterson, There’s Treasure Everywhere


    “By what right do I, who have wasted this day, make claims on tomorrow?”
    ― Alain-Fournier, Le Grand Meaulnes


    “If you want to get ahead in life, I’ve found that perhaps the most useless word in the world is “tomorrow.”
    ― José N. Harris


    Some Practical Advice

      “If you get stuck, get away from your desk. Take a walk, take a bath, go to sleep, make a pie, draw, listen to music, meditate, exercise; whatever you do, don’t just stick there scowling at the problem. But don’t make telephone calls or go to a party; if you do, other people’s words will pour in where your lost words should be. Open a gap for them, create a space. Be patient.”
      ― Hilary Mantel


      “Thinking too much leads to paralysis by analysis. It’s important to think things through, but many use thinking as a means of avoiding action.”
      ― Robert Herjavec, The Will To Win: Leading, Competing, Succeeding


      “Only put off until tomorrow what you are willing to die having left undone”
      ― Pablo Picasso


      “It is only by working the rituals, that any significant degree of understanding can develop. If you wait until you are positive you understand all aspects of the ceremony before beginning to work, you will never begin to work.”
      ― Lon Milo DuQuette, The Magick of Aleister Crowley: A Handbook of the Rituals of Thelema


      “Do first what you don’t want to do most.”
      ― Clifford Cohen


      “How often do you find yourself saying, “In a minute”, “I’ll get to it” or “Tomorrow’s good enough” and every other possible excuse in the book? Compare it with how often you decide it’s got to be done, so let’s get on and do it! That should tell you just how serious your procrastinating problem really is.”
      ― Stephen Richards, The Secret of Getting Started: Strategies to Triumph over Procrastination


      “How to stop procrastinating starts with believing you can overcome procrastination.”
      ― Robert Moment, How to Stop Procrastinating


      “Never put things off…you will wake up and find them gone.”
      ― James Jones


      Some Tough Love

        “Do something instead of killing time. Because time is killing you.”
        ― Paulo Coelho, Aleph


        “If you take too long in deciding what to do with your life, you’ll find you’ve done it.”
        ― George Bernard Shaw


        “If you want to get ahead in life, I’ve found that perhaps the most useless word in the world is “tomorrow.”
        ― José N. Harris


        “What is deferred is not avoided.”
        ― Thomas More


        “Inspiration is for amateurs. The rest of us just show up and get to work”
        ― Chuck Close


        “If you always do what is easy and choose the path of least resistance, you never step outside your comfort zone. Great things don’t come from comfort zones.”
        ― Roy Bennett


        “Your ideas have legs and just as they run through your head, they could be running through someone else’s head and it’s just a matter of who gets to the finish line first. Nothing is new under the sun so act on your ideas.”― Sanjo Jendayi


        “You may not be punished for your procrastination, but for sure you will be punished by your procrastination.”
        ― Debasish Mridha


        When You Need Pulling out of Procrastination

          “Time is an equal opportunity employer. Each human being has exactly the same number of hours and minutes every day. Rich people can’t buy more hours. Scientists can’t invent new minutes. And you can’t save time to spend it on another day. Even so, time is amazingly fair and forgiving. No matter how much time you’ve wasted in the past, you still have an entire tomorrow.”
          ― Denis Waitley


          “A year from now you may wish you had started today.”
          ― Karen Lamb


          Print these quotes out, stick them on the wall in front of your desk – do whatever it takes to remember why you shouldn’t be putting your work off, or getting distracted by a desire to rearrange your socks into colour order.

          It won’t be easy, but being aware of how detrimental procrastination is to your longer-term goals is the first step towards overcoming it.

          More Motivational Quotes

          Featured photo credit: Unsplash via unsplash.com

          Read Next