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Achieve Inbox Zero To Increase 100% Team Efficiency

Achieve Inbox Zero To Increase 100% Team Efficiency

Founders and CEOs are always short on time, and their plates will never be cleared. But in order to succeed long-term, all leaders have to decide on strategic things they cannot let slip. These bottom lines form the rituals that help leaders make key decisions to help their teams get work done. It’s proven time and again that founders like Bill Gates and Mark Zuckerberg need to have a ‘superhuman’ work ethic[1] to stay on top of their businesses.

Whether it’s wearing the same clothes like Obama, Zuckerberg, and the late Steve Jobs does, or setting fixed times to finish all your tasks, having an anchor ritual is key. When leading a company, a leader’s most critical role is decision making. You do not want to become the bottleneck[2] that’s holding your awesome team members back.

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To help your business grow, you must achieve inbox 0. By ensuring that you’ve addressed all messages at the end of the day, your team will be able to hit the ground running tomorrow. Below are the ways I do it.

Turn off all notifications

First, turn off all your notifications. The cost of task switching[3] can break your train of thought and becomes a complete diversion. As tempting as it is to think that you must pick up those phone calls or respond to a direct message, don’t. Instead, by creating a response time buffer to protects your focus. You are giving yourself the space to return to only the important items later on. Read here to see why multi tasking isn’t as good as you thought it would be.

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Set times to check messages

Give yourself two or three fixed times throughout the day to clean your inbox and other apps such as Slack, Hipchat, Pipedrive for sales and even Git if you are technical. By giving yourself a block of time to respond to messages, you are also giving more time to give thoughtful responses. Messages often fall into the problem solving or planning[4] type of work that is a different mindset from procedural tasks.

Use Automation tools so nothing slips through

Use a tool to help you collect all your messages in one place, such as Franz. Even more simply, bookmark all your messaging platforms (e-mail, Whatsapp, Trello, Asana, Missive, or Pipedrive) in one browser folder and open them all at once. Automate tasks like these so that you don’t have to spend time thinking about which platforms or channels to check every day.

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Don’t give yourself tomorrow

“I’ll check that message tomorrow” is a luxury you can never allow yourself. That one message will quickly become two, three, and a hopeless pile by the end of the week. Productivity is the mentality of holding yourself to a standard. If you are staying up too late to clear your inbox, think about optimizing your schedule in other ways. For example, can you delegate some decision making tasks to team leads? Another way is to rearrange your social schedule or finding the most optimal times during the day to work on different tasks.

Give yourself a basic Yes / No question

Finally, learn to prioritize instantly by screening messages with a yes/no question. When scanning a notification, ask yourself: will this take less than 2 minutes to address? If yes, clear it now to reduce your task list. If it will take longer, then create an item on your favorite to-do app. Also consider importance and urgency. Is someone dependent on your answer? If yes, and your response only takes one line, then provide an answer to allow your colleague to continue their work.

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As a leader, your responses are essential to guiding your company. By doing small behavioural changes, you can achieve inbox 0 by screening message priorities and scheduling dedicated time slots to respond.

Featured photo credit: Freepik via freepik.com

Reference

More by this author

Ben Cheng

Co-Founder, Oursky

Achieve Inbox Zero To Increase 100% Team Efficiency 5 Ways To Increase Your Productivity To Match Your Business Growth

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Last Updated on January 21, 2020

What Is Creativity? We All Have It, and Need It

What Is Creativity? We All Have It, and Need It

Do you think of yourself as a creative person? Do you play the drums or do watercolor paintings? Perhaps compose songs or direct plays? Can you even relate to any of these so called ‘creative’ experiences? Growing up, did you ever have that ‘artistic’ sibling or friend who excelled in drawing, playing instruments or literature? And you maybe wondered why you can’t even compose a birthday card greeting–or that drawing stick figures is the furthest you’ll ever get to drawing a family portrait. Many people have this common assumption that creativity is an inborn talent; only a special group of people are inherently creative, and everyone else just unfortunately does not have that special ability. You either have that creative flair or instinct, or you don’t. But, this is far from the truth! So what is creativity?

Can I Be Creative?

The fact is, that everyone has an innate creative ability. Despite what most people may think, creativity is a skill that everyone can learn and hone on. It’s a skill with huge leverage that allows you to generate enormous amounts of value from relatively little input. How is that so? You’ll have to start by expanding your definition of creativity. Ironically, you have to be creative and ‘think out of the box’ with the definition! Creativity at its heart, is being able to see things in a way that others cannot. It’s a skill that helps you find new perspectives to create new possibilities and solutions to different problems. So, if you encounter different challenges and problems that need solving on a regular basis, then creativity is an invaluable skill to have.Let’s say, for example, that you work in sales. Having creativity will help you to look for new ways to approach and reach out to potential customers. Or perhaps you’re a teacher. In this role you have to constantly look for new ways to deliver your message and educate your students.

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How Creativity Works

Let me break another misconception about creativity, which is that it’s only used to create completely “new” or “original” things. Again, this is far from the truth. Because nothing is ever completely new or original. Everything, including works of art, doesn’t come from nothing. Everything derives from some sort of inspiration. That means that creativity works by connecting things together in order to derive new meaning or value.From this perspective, you can see a lot of creativity in action. In technology, Apple combines traditional computers with design and aesthetics to create new ways to use digital products. In music, a musician may be inspired by various styles of music, instruments and rhythms to create an entirely new type of song. All of these examples are about connecting different ideas, finding common ground amongst the differences, and creating a completely new idea out of them.

What Really Is Creativity?

Creativity Needs an Intention

Another misconception about the creative process is that you can just be in a general “creative” state. Real creativity isn’t about coming up with “eureka!” moments for random ideas. Instead, to be truly creative, you need to have a direction. You have to ask yourself this question: “What problem am I trying to solve?” Only by knowing the answer to this question can you start flexing your creativity muscles. Often times, the idea of creativity is associated with the ‘Right’ brain, with intuition and imagination. Hence a lot of focus is placed on the ‘Right’ brain when it comes to creativity. But, to get the most out of creativity, you need to utilize both sides of your brain–Right and Left–which means using the analytical and logical part of your brain, too. This may sound surprising to you, but creativity has a lot to do with problem solving. And, problem solving inherently involves logic and analysis. So instead of throwing out the ‘Left’ brain, full creativity needs them to work in unison. For example, when you’re looking for new ideas, your ‘Left’ brain will guide you to a place of focus, which is based on your objective behind the ideas you’re searching for. The ‘Right’ brain then guides you to gather and explore based on your current focus. And when you decide to try out these new ideas, your ‘Right’ brain will give you novel solutions outside of the ones you already know. Your ‘Left’ brain then helps you evaluate and tune the solutions to work better in practice. So, logic and creativity actually work hand in hand, and not one at the expense of the other.

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Creativity Is a Skill

At the end of the day, creativity is a skill. It’s not some innate or natural born talent that some have over others. What this means is that creativity and innovation can be practiced and improved upon systematically.A skill can be learned and practiced by applying your strongest learning styles. Want to know what your learning style is? Try this test. A skill can be measured and improved through a Feedback Loop, and can be continuously upgraded over time by regular practice. Through regular practice, your creativity goes through different stages of proficiency. This means that you can become more and more creative! If you never thought that creativity was relevant to you, or that you don’t have a knack for being creative… think again! You can use creativity in any aspect of your life. In fact you should use it, as it will allow you to to break through your usual loop, get you out of your comfort zone, and inspire you to grow and try new things. Creativity will definitely give you an edge when you’re trying to solve a problem or come up with new solutions.

Start Connecting the Dots

Excited to start honing your creativity? Here at Lifehack, we’ve got a wealth of knowledge to help you get started. We understand that creativity is a matter of connecting things together in order to derive new meaning or value. So, if you want to learn how to start connecting the dots, check out these tips:

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Featured photo credit: rawpixel via unsplash.com

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