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Last Updated on May 6, 2020

6 Characteristics of a Successful Person That Make Them Outstanding

6 Characteristics of a Successful Person That Make Them Outstanding

Highly successful people are uncommon. They walk the roads you walk on and stand under the same sun, but they view the world from a lens that sets them apart from the common man.

In the following lines, I will lend you that lens.

The 6 points you will see may look nothing like what you would expect, but their charm rests on their ability to look like one thing while being another. And there, I just gave you one characteristic to wet your beak:

Highly successful people see the good in every situation.

But what else do they share?

In no particular order, here are 6 characteristics of a successful person:

1. They Never Just Try.

Successful people never just try because just trying isn’t doing. Instead, they do what they set to achieve.

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People who only try things just for the sake of trying won’t be able to maximize the experience. But successful people do things with a clear goal in mind.

How do they do this?

  • By being crystal clear about their goals
  • By sacrificing anything that would steal resources (e.g., time) away from those goals.
  • By celebrating every small win along the way

2. They Leverage Everything.

Successful people know how to leverage everything. To put it simply, to leverage is to use a small input to reap a maximum reward. They naturally possess a certain level of resourcefulness and wit that others do not.

Highly successful people have the unique ability to make use of every bit of their human experience.

They sell their winning strategies in books, market their experience on TV shows, use their vulnerabilities to connect with strangers, and leverage their friendships to access closed circles.

Look at your life and assets carefully. You’ll realize that there are many things that you could leverage.

3. They Give More Than They Take.

One of the principal characteristics of a successful person is that they give more than they take.

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A general rule in life is to always give more than what is expected from you, and this applies perfectly to the path to success.

There is a connection between the number of people you serve and the number of returns you can make. That is why billionaires tend to be from those companies that serve the largest number of people. Does Amazon ring a bell?

Find a universal pain point, focus on addressing it, and in due time the returns will come. Nature rewards givers.

4. They Conquer Hearts.

The most valuable resources and opportunities are hidden behind relationship walls.

Whether they are introverts or extroverts, highly successful people find ways to connect with the people they meet. They understand that if our aspirations or backgrounds do not unite us, then our flaws will.

So, they use whatever common ground is available at the moment to reach for your heart.

For example, they will:

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  • Greet you in your native language.
  • Call you by name as much as they can.
  • Mirror your body language if they have no clue what sports you are talking about.

And if none of those work, they will show themselves as vulnerable by telling others stories about themselves. This works like a charm, and it’s very effective for strengthening relationships.

5. They Give Up (For the Right Things).

Knowing when and what to give up is one of the lesser-known characteristics of a successful person, but it is an important one nevertheless.

Only a fool will repeat the same action but expect different results. Successful people get that.

As a result, they do not lay their time on the altar of regrets or stay in love with ideas and methods that do not work. They fall in love with the end goal, not the path, and stick to what works. They make face the difficult decisions of what to give up and what to pursue.

They quickly discard what doesn’t work, and then they try something else. It is more difficult to progress through life if you don’t know when or what you should give up.

6. They Are A-Students in Life.

Although many highly successful people are school dropouts, one thing they never drop out of is the school of life. This is one of the most important characteristics of a successful person.

They are fantastic students of their mistakes. That is why most of them keep a personal journal where they write their mistakes and reflect on them.

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They are great students of others’ successes, which is why they read more books than the average man. They know that they’re not perfect and that they have a lot to learn from other successful people.

They are students of what makes people tick. Case in point, there is something you bought this week that you didn’t really need. But the company was still able to make you but it.

They are brilliant students of people’s problems. Proof? Their products or solutions sell, which leads to greater contribution to society and most of the time, more profit.

If you commit to being an astute student of life, you would have made a great leap on your journey to success. I believe that you will, so I wish you the very best in this endeavor.

Conclusion

Many factors are involved in the success or failure of a person. Remembering these 6 characteristics of a successful person is a good start if you want to achieve great things in life.

On the topic of success, many things are uncertain. However, one thing’s for sure:

It’s never going to be easy, but it’s certainly going to be worth it.

More Tips on How to Be Successful

Featured photo credit: Austin Distel via unsplash.com

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Pat Evrard

Pat shows people how to become their best self and achieve lasting greatness.

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Last Updated on January 6, 2021

14 Ideas on How to Measure Productivity to Make Progress

14 Ideas on How to Measure Productivity to Make Progress

Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

Knowing this information we can now better determine what course of action to take with salesperson #1.

Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

How to Measure Productivity With Management Techniques

Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

1. Identify Long and Short-Term Goals

Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

2. Break Down Goals Into Smaller Weekly Objectives

Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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Productivity = number of new customers ÷ number of sales calls made

3. Create a System

Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

You can do the same thing and just adapt it to your business.

Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

4. Evaluate, Evaluate, Evaluate!

We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

Just remember that you and your management style contribute directly to your employees’ productivity.

5. Use a Ratings Scale

Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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It’s also a good way to track long-term progress and growth in areas that need improvement.

6. Hire “Mystery Shoppers”

This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

7. Offer Feedback Forms

Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

8. Track Cost Effectiveness

This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

Having this information is very useful in forecasting expenses and estimating budgets.

9. Use Self-Evaluations

Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

10. Monitor Time Management

This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

Time Management Tips to Improve Productivity

    The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

    While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

    11. Analyze New Customer Acquisition

    We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

    Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

    For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

    Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

    Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

    From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

    12. Utilize Peer Feedback

    This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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    Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

    Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

    It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

    13. Encourage Innovation and Don’t Penalize Failure

    When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

    Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

    Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

    14. Use an External Evaluator

    Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

    They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

    While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

    Final Thoughts

    These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

    The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

    The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

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    Featured photo credit: William Iven via unsplash.com

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