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12 Things Successful People Do Differently

12 Things Successful People Do Differently

What does Richard Branson know that we don’t? Or Bill Gates? Or even Barack Obama?

As a writer obsessed with productivity, I’ve scoured the lives of successful people to discover what they do differently from the rest of us.

Here’s what I found out:

1. They keep healthy

Successful people recognize the importance of exercise and keeping healthy. It’s almost impossible to be productive if you’re sick, tired or generally in poor shape.

One high-profile example is the body-builder turned actor turned politician turned actor, Arnold Schwarzenegger.

Whatever you may think about his politics or his acting, you can’t deny he’s committed to physical health. Schwarzenegger won Mr. Olympia seven times before he became a famous film actor, and even when he served as Governor of California he was regularly pictured working out.

You can learn from Schwarzenegger by making time for physical exercise.

2. They fail and fail often

Successful people fail more often than the succeed.

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One of the best examples of this is British business man and entrepreneur Richard Branson. During his career, he has set up over 100 companies.

Some of his failures include Virgin Cola, Virgin Vodka and Virgin Clothing. Today, however, he’s worth over USD 4.6 billion. You can learn from Branson by taking educated risks and by following his advice:

You don’t learn to walk by following rules. You learn by doing, and by falling over.”

3. They work outside of the norm

Albert Einstein is the most famous scientist of all time, and he made a career of going against the grain. During the early part of his career, his peers (incredibly) refused to hire him and he struggled to find meaningful employment as a scientist or researcher.

So Einstein took a job working in patent office in Bern in Switzerland, and he conducted scientific research in his spare time, after he’d finished working for the day.

Even after he became famous, Einstein took pride in his outsider status. He spent his later years working on scientific projects that his peers had little interest in. Einstein’s life shows us that it can be good to work outside the norm and to question prevailing wisdom.

He said:

“Learn from yesterday, live for today, hope for tomorrow. The important thing is not to stop questioning.”

4. They pursue outside interests

Even if you have a passion or are committed to your career, it’s important to pursue outside interests and cultivate your hobbies.

Presidents of the United States probably don’t have much time for outside interests, but Barack Obama still makes time for regular basketball games while Bill Clinton and George Bush both liked to jog and play golf.

If they can manage some time to unwind, so can the rest of us.

5. They hold themselves accountable

The inventor and Founding Father Benjamin Franklin made a daily habit of holding himself accountable. Every night before he went to bed he asked himself: what good have I done today? 

He also examined how he spent his day, read and overlooked his business and accounts.

Holding ourselves accountable is important because it helps us work on the right things, at the right time. You can learn from Franklin’s life by getting into the habit of reviewing your day in a journal or by meditating.

6. They begin with the end in mind

Almost every productivity guru I’ve read or wrote about recommends beginning each project with an idea of what you want to accomplish. The thinking is this type of planning will save time (and pain) later on. As someone who has started and abandoned more than his fair share of writing projects, I can vouch for this.

Stephen Covey, author of the 7 Habits of Highly Effective People, put this best. He explains the importance of having a system in his book 7 Habits of Highly Effective People.

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“We may be very busy, we may be very efficient, but we will also be truly effective only when we begin with the end in mind.”

7. They are action orientated

Successful people always ask what do they need to do next to move a project forward.

David Allen, author of Getting Things Done, is the best example of this. He’s made a career out of getting people to consider what their next action is. You can do the same by working towards your goals through small, incremental actions.

8. They are always seeking out information

The marketer and author Ryan Halliday has written two books including the recently  published The Obstacle is the Way. To help with his writing and research, Halliday keeps information for his upcoming projects in a personal commonplace book.

I’m writing a book and I know how important it is to have a personal library or a resource of information to draw upon (it makes research easy). Halliday recommends a pen and paper system for his commonplace book. You can do the same, or you could use uses apps like Evernote and Simplenote to save your favorite articles and information that you could use for your work.

9. They seek out criticism

Successful people know that criticism enables them to improve. And they even welcome it.

As a film director, Martin Scorsese has to accept more than his fair share of criticism for the work he creates and shares with the world. He said about criticism:

“There are two kinds of power you have to fight. The first is the money, and that’s just our system. The other is the people close around you, knowing when to accept their criticism, knowing when to say no.”

10. They are mentally and physically tough

If you want to be successful, cultivate mental and physical strength.

The best example of this is Michael Phelps. So far, he has won 22 Olympic medals, he is the most decorated Olympian of all time and one of the most focused. His workout routine includes speed training, endurance training, dry land work and weight lifting. Phelps also mentally prepares for competitions, saying

“In Beijing, when my goggles filled with water, I didn’t panic. I went back to all of my training. I knew how many strokes it takes me to get up and down the pool, so I started counting my strokes. I didn’t reach the time I was aiming for, but I did win the race.”

11. They challenge themselves

J.K. Rowling could have called it quits after the Harry Potter series. She was already worth more money than the Queen of England and her legacy as an author was secure. Instead, Rowling changed her name and published the crime book Cuckoo’s Calling under the pen name Robert Gailbraith.

The media quickly discovered her secret, but her experience shows that really successful people push themselves towards new kinds of success. They are never complacent.

12. They know when to say no

Successful people recognize the importance of saying no. They don’t agree to commitments that won’t add value to their lives. Bill Gates is just one successful person who routinely says no. He keeps an empty schedule so that he can fill with with activities that he values.

We don’t all the the luxury or power of Gates but you can still take some lessons from his life. You can recognize that you can always earn more money, but time is limited commodity. I’ve tried to put this advice into practice by saying no to projects that prevent me from writing more frequently.

And finally now that you’re more successful than ever, don’t forget to consider your weekends.

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Did you find this post helpful? What lessons have you learnt from the lives of successful people? Please let me know in the comments section below.

Featured photo credit: Photo by Andy Mettler via upload.wikimedia.org

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Last Updated on January 6, 2021

14 Ideas on How to Measure Productivity to Make Progress

14 Ideas on How to Measure Productivity to Make Progress

Everyone has heard the term productivity, and people talk about it in terms of how high it is and how to improve it. But fewer know how to measure productivity, or even what exactly we are talking about when using the term “productivity.”

In its simplest form, the productivity formula looks like this: Output ÷ Input = Productivity.

For example, you have two salespeople each making 10 calls to customers per week. The first one averages 2 sales per week and the second one averages 3 sales per week. By plugging in the numbers we get the following productivity levels for each sales person.

For salesperson one, the output is 2 sales and the input is 10 sales: 2 ÷ 10 = .2 or 20% productivity. For salesperson two, the output is 3 sales and the input is 10 sales: 3 ÷ 10 = .3 or 30% productivity.

Knowing how to measure and interpret productivity is an invaluable asset for any manager or business owner in today’s world. As an example, in the above scenario, salesperson #1 is clearly not doing as well as salesperson #2.

Knowing this information we can now better determine what course of action to take with salesperson #1.

Some possible outcomes might be to require more in-house training for that salesperson, or to have them accompany the more productive salesperson to learn a better technique. It might be that salesperson #1 just isn’t suited for sales and would do a better job in a different position.

How to Measure Productivity With Management Techniques

Knowing how to measure productivity allows you to fine tune your business by minimizing costs and maximizing profits:

1. Identify Long and Short-Term Goals

Having a good understanding of what you (or your company’s) goals are is key to measuring productivity.

For example, if your company’s goal is to maximize market share, you’ll want to measure your team’s productivity by their ability to acquire new customers, not necessarily on actual sales made.

2. Break Down Goals Into Smaller Weekly Objectives

Your long-term goal might be to get 1,000 new customers in a year. That’s going to be 20 new customers per week. If you have 5 people on your team, then each one needs to bring in 4 new customers per week.

Now that you’ve broken it down, you can track each person’s productivity week-by-week just by plugging in the numbers:

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Productivity = number of new customers ÷ number of sales calls made

3. Create a System

Have you ever noticed that whenever you walk into a McDonald’s, the French fry machine is always to your left? 

This is because McDonald’s created a system. They have determined that the most efficient way to set up a kitchen is to always have the French fry machine on the left when you walk in.

You can do the same thing and just adapt it to your business.

Let’s say that you know that your most productive salespeople are making the most sales between the hours of 3 and 7 pm. If the other salespeople are working from 9 am to 4 pm, you can potentially increase productivity through something as simple as adjusting the workday.

Knowing how to measure productivity allows you to set up, monitor, and fine tune systems to maximize output.

4. Evaluate, Evaluate, Evaluate!

We’ve already touched on using these productivity numbers to evaluate and monitor your employees, but don’t forget to evaluate yourself using these same measurements.

If you have set up a system to track and measure employees’ performance, but you’re still not meeting goals, it may be time to look at your management style. After all, your management is a big part of the input side of our equation.

Are you more of a carrot or a stick type of manager? Maybe you can try being more of the opposite type to see if that changes productivity. Are you managing your employees as a group? Perhaps taking a more one-on-one approach would be a better way to utilize each individual’s strengths and weaknesses.

Just remember that you and your management style contribute directly to your employees’ productivity.

5. Use a Ratings Scale

Having clear and concise objectives for individual employees is a crucial part of any attempt to increase workplace productivity. Once you have set the goals or objectives, it’s important that your employees are given regular feedback regarding their progress.

Using a ratings scale is a good way to provide a standardized visual representation of progress. Using a scale of 1-5 or 1-10 is a good way to give clear and concise feedback on an individual basis.

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It’s also a good way to track long-term progress and growth in areas that need improvement.

6. Hire “Mystery Shoppers”

This is especially helpful in retail operations where customer service is critical. A mystery shopper can give feedback based on what a typical customer is likely to experience.

You can hire your own shopper, or there are firms that will provide them for you. No matter which route you choose, it’s important that the mystery shoppers have a standardized checklist for their evaluation.

You can request evaluations for your employees friendliness, how long it took to greet the shopper, employees’ knowledge of the products or services, and just about anything else that’s important to a retail operation.

7. Offer Feedback Forms

Using a feedback form is a great way to get direct input from existing customers. There are just a couple of things to keep in mind when using feedback forms.

First, keep the form short, 2-3 questions max with a space for any additional comments. Asking people to fill out a long form with lots of questions will significantly reduce the amount of information you receive.

Secondly, be aware that customers are much more likely to submit feedback forms when they are unhappy or have a complaint than when they are satisfied.

You can offset this tendency by asking everyone to take the survey at the end of their interaction. This will increase compliance and give you a broader range of customer experiences, which will help as you’re learning how to measure productivity.

8. Track Cost Effectiveness

This is a great metric to have, especially if your employees have some discretion over their budgets. You can track how much each person spends and how they spend it against their productivity.

Again, this one is easy to plug into the equation: Productivity = amount of money brought in ÷ amount of money spent.

Having this information is very useful in forecasting expenses and estimating budgets.

9. Use Self-Evaluations

Asking your staff to do self evaluations can be a win-win for everyone. Studies have shown that when employees feel that they are involved and their input is taken seriously, morale improves. And as we all know, high employee morale translates into higher productivity.

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Using self-evaluations is also a good way to make sure that the employees and employers goals are in alignment.

10. Monitor Time Management

This is the number one killer of productivity in the workplace. Time spent browsing the internet, playing games, checking email, and making personal calls all contribute to lower productivity[1].

Time Management Tips to Improve Productivity

    The trick is to limit these activities without becoming overbearing and affecting morale. Studies have shown that most people will adhere to rules that they feel are fair and applied to everyone equally.

    While ideally, we may think that none of these activities should be done on company time, employees will almost certainly have a different opinion. From a productivity standpoint, it is best to have policies and rules that are seen as fair to both sides as you’re learning how to measure productivity.

    11. Analyze New Customer Acquisition

    We’ve all heard the phrase that “It’s more expensive to get a new customer than it is to keep an existing one.” And while that is very true, in order for your business to keep growing, you will need to continually add new customers.

    Knowing how to measure productivity via new customer acquisition will make sure that your marketing dollars are being spent in the most efficient way possible. This is another metric that’s easy to plug into the formula: Productivity = number of new customers ÷ amount of money spent to acquire those customers.

    For example, if you run any kind of advertising campaign, you can compare results and base your future spending accordingly.

    Let’s say that your total advertising budget is $3,000. You put $2,000 into television ads, $700 into radio ads, and $300 into print ads. When you track the results, you find that your television ad produced 50 new customers, your radio ad produced 15 new customers, and your print ad produced 9 new customers.

    Let’s plug those numbers into our equation. Television produced 50 new customers at a cost of $2,000 (50 ÷ 2000 = .025, or a productivity rate of 2.5%). The radio ads produced 15 new customers and cost $700 (15 ÷ 700 = .022, or a 2.2% productivity rate). Print ads brought in 9 new customers and cost $300 (9 ÷ 300 = .03, or a 3% return on productivity).

    From this analysis, it is clear that you would be getting the biggest bang for your advertising dollar using print ads.

    12. Utilize Peer Feedback

    This is especially useful when people who work in teams or groups. While self-assessments can be very useful, the average person is notoriously bad at assessing their own abilities.

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    Just ask a room full of people how many consider themselves to be an above average driver and you’ll see 70% of the hands go up[2]! Now we clearly know that in reality about 25% of drivers are below average, 25% are above average, and 50% are average.

    Are all these people lying? No, they just don’t have an accurate assessment of their own abilities.

    It’s the same in the workplace. Using peer feedback will often provide a more accurate assessment of a person’s ability than a self-assessment would.

    13. Encourage Innovation and Don’t Penalize Failure

    When it comes to productivity, encouraging employee input and adopting their ideas can be a great way to boost productivity. Just make sure that any changes you adopt translate into higher productivity.

    Let’s say that someone comes to you requesting an entertainment budget so that they can take potential customers golfing or out to dinner. By utilizing simple productivity metrics, you can easily produce a cost benefit analysis and either expand the program to the rest of the sales team, or terminate it completely.

    Either way, you have gained valuable knowledge and boosted morale by including employees in the decision-making process.

    14. Use an External Evaluator

    Using an external evaluator is the pinnacle of objective evaluations. Firms that provide professional evaluations use highly trained personnel that even specialize in specific industries.

    They will design a complete analysis of your business’ productivity level. In their final report, they will offer suggestions and recommendations on how to improve productivity.

    While the benefits of a professional evaluation are many, their costs make them prohibitive for most businesses.

    Final Thoughts

    These are just a few of the things you can do when learning how to measure productivity. Some may work for your particular situation, and some may not.

    The most important thing to remember when deciding how to track productivity is to choose a method consistent with your goals. Once you’ve decided on that, it’s just a matter of continuously monitoring your progress, making minor adjustments, and analyzing the results of those adjustments.

    The business world is changing fast, and having the right tools to track and monitor your productivity can give you the edge over your competition.

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    Featured photo credit: William Iven via unsplash.com

    Reference

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