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10 Things Stellar Communicators Do Differently

10 Things Stellar Communicators Do Differently

Although we live in the Communication Age, it’s amazing how many of us struggle with how to get our message across effectively to our audience, whether a lone individual or a group of people. The sad truth is often those who are transmitting a message become so engrossed with what they are passionate about, they neglect to think about who is receiving that message and all the different ways that message can be perceived. Because they cannot control the reception of a message, communicators who want to stand out from the pack do the following:

1. They strive for ENGAGEMENT with their audience!

If they want their words to have impact, they will create a sense of involvement with the audience. If the subject matter allows, stellar communicators will call someone up out of the audience for an exercise or solicit audience participation. This establishes levity and creates an air of inclusiveness.

2. They seek to CONNECT!

They will strive to find common ground with their listeners. An audience who senses that their needs are being addressed will be far more likely to “tune in” and pay attention to what is being said.

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3. They display CLARITY IN A MESSAGE!

They will save the big flowery words for their great American novel and use language that is clear and understandable. Going overboard using big words runs the risk of losing message impact, not to mention the loss of attention of audience members if their minds start drifting because the language is over their heads!

4. They REINFORCE what they’re saying!

If their message has multiple points or there are several “take-aways” they want their audience to have, it is good practice to present material, give examples and have a strong summary at the end. Reinforcing what they have shared is a good way to ensure the message will stick in the audience’s memory!

5. They are FOCUSED!

A common pitfall speakers fall into is a tendency to roam in their thoughts and it comes out while they are speaking. If an audience senses that the speaker lacks focus, they’ll lack focus as well. Stellar communicators create an outline and stick to it as closely as possible. This not only gives a speech structure, but will help if their track of thought gets lost.

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6. They create SURPRISE or DISARM the audience!

Stellar communicators make an impact on their audience with the content of their message and find innovative ways to get the point across. If an audience comes expecting a cookie-cutter approach to a certain topic and they wind up getting surprised with a creative approach, this will go a very long way and will create a lasting impression!

7. They employ EYE CONTACT!

This is a powerful tactic that stellar communicators use. It immediately communicates to an audience that they are indeed real people and not just a backdrop that the speaker doesn’t see. When they lock eyes with someone for a fleeting moment, they are acknowledging them and silently saying, “I’m glad you’re here – you matter.”

8. They use VOICE PROJECTION!

It may seem like a no-brainer, but making sure they are heard by their audience is huge. Sometimes communicators forget to take into account the size of area they are speaking in. If an opportunity presents itself, they take a sneak peek at the venue they are speaking at. This will give them an idea how much they need to amplify their voice so their audience hears what they have to say!

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9. They are CONSCIOUS OF POSTURE!

Whether the audience is one person or a thousand, the manner in which speakers hold their body when speaking is crucial. Those who slump, have their heads hung low or are leaning against a podium/lecturn to prop themselves up automatically create a negative impression. If they can’t stand up straight and look an audience in the eye, then the audience will wonder what’s wrong or assume that the speaker has no faith in the message he or she intends to share.

10. They are AWARE THEY CAN ALWAYS IMPROVE.

Sometimes those of us who may be confident in our speaking style get too comfortable and think there is nothing else to improve upon. Complacency is not the way to go when improving speaking skills. They should read about speaking or attend a local Toastmasters meeting. Toastmasters International is an internationally recognized speaking club that fosters improvement in communication and leadership skills as well.

Without question, technology allows us to communicate with each other in ways we never dreamed of before. However, regardless of the innovations we’ve experienced, it is imperative to possess basic skills to represent our ideas or positions to others. Anyone can talk but if you truly want to be heard and want to be regarded as someone who speaks well, then there has to be a willingness to learn, a willingness to grow and a hunger to make your message matter to others!

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“There are three things to aim at in public speaking: first, to get into your subject, then to get your subject into yourself and lastly, to get your subject into the heart of your audience.” ~ Alexander Gregg

Featured photo credit: David Michael Morris via flickr.com

More by this author

Cathy Robinson

Cathy blogs about mental strength, motivation and happiness at Lifehack.

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Last Updated on September 18, 2019

15 Best Organizing Tips For Office Organization and Getting More Done

15 Best Organizing Tips For Office Organization and Getting More Done

You may think that you don’t have time for office organization, but if you really knew how much time that disorganization cost you, you’d reconsider.

Rearranging and moving piles occasionally doesn’t count. Neither does clearing off your desk, if you swipe the mess into a bin, or a desk drawer.

A relatively neat and orderly office space clears the way for higher productivity and less wasted time.

Organizing your office doesn’t have to take days, it can be done a little at a time. In fact, maintaining an organized office is much more effective if you treat it like an on-going project, instead of a massive assault.

So, if you’re ready to get started, the following organizing tips will help you transform your office into an efficient workspace.

1. Purge Your Office

De-clutter, empty, shred, get rid of everything that you don’t need or want. Look around. What haven’t you used in a while?

Take one area at a time. If it doesn’t work, send it out for repair or toss it. If you haven’t used it in months and can’t think of when you’ll actually need it, out it goes. This goes for furniture, equipment, supplies, etc.

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Don’t forget about knick-knacks, plants (real or artificial), and decorations – if they’re covered with dust and make your office look shabby, they’re fair game.

2. Gather and Redistribute

Gather up every item that isn’t where it belongs and put it where it does.

3. Establish Work “Zones”

Decide what type of activity happens in each area of your office. You’ll probably have a main workspace (most likely your desk,) a reference area (filing cabinet, shelves, binders,) and a supply area (closet, shelves or drawers.)

Place the appropriate equipment and supplies are located in the proper area as much as possible.

4. Close Proximity

Position the equipment and supplies that you use most within reach. Things that you rarely use can be stored or put away.

5. Get a Good Labeler

Choose a label maker that’s simple to use. Take the time to label shelves, bins, baskets drawers. Not only will it remind you where things go, but it will also help others who may have a need to find, use, or put away anything in your workspace.

6. Revise Your Filing System

As we move fully into the digital age, the need to store paper files has decreased.

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What can your store digitally? Are you duplicating files? You may be able to eliminate some of the files and folders you’ve used in the past. If you’re storing files on your computer, make sure you are doing regular back-ups.

Here’re some storage ideas for creating a smooth filing system:

  • Create a meeting folder – Put all “items to be discussed” in there along with items that need to be handed off, reports that need to be given, etc. It’ll help you be prepared for meetings and save you stress in the even that a meeting is moved up.
  • Create a WOR folder – So much of our messy papers are things that are on hold until someone else responds or acts. Corral them in a WOR (Waiting on Response) folder. Check it every few days for outstanding actions you may need to follow-up on.
  • Storage boxes – Use inexpensive storage boxes to keep archived files and get them out of your current file space.
  • Magazine boxes – Use magazine boxes or binders to store magazines and catalogs you really want to store. Please make sure you really need them for reference or research, otherwise recycle them, or give away.
  • Reading folder – Designate a file for print articles and documents you want to read that aren’t urgent.
  • Archive files – When a project is complete, put all of the materials together and file them away. Keep your “working folders” for projects in progress.
  • File weekly – Don’t let your filing pile up. Put your papers in a “To File” folder and file everything once a week.

Learn more tips on organizing your files here: How to Organize Your Files for Better Productivity

7. Clear off Your Desk

Remove everything, clean it thoroughly and put back only those items that are essential for daily use.

If you have difficulty declutter stuff, this Declutter Formula will help you throw away stuff without regretting later.

8. Organize your Desktop

Now that you’ve streamlined your desktop, it’s a good idea to organize it.

Use desktop organizers or containers to organize the items on your desk. Use trays for papers, containers for smaller items.

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Don’t forget your computer desktop! Make sure the files or images are all in organized folders. I’d recommend you clear your computer desktop everyday before you leave work.

9. Organize Your Drawers

Put items used together in the same drawer space, stamps with envelopes, sticky pads with notepads, etc.

Use drawer organizers for little items – paper clips, tacks, etc. Use a separate drawer for personal items.

10. Separate Inboxes

If you work regularly with other people, create a folder, tray, or inbox for each.

11. Clear Your Piles

Hopefully with your new organized office, you won’t create piles of paper anymore, but you still have to sort through the old ones.

Go through the pile (a little at a time if necessary) and put it in the appropriate place or dump it.

12. Sort Mails

Don’t just stick mail in a pile to be sorted or rifle through and take out the pieces you need right now. Sort it as soon as you get it – To act, To read, To file, To delegate or hand off. .

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13. Assign Discard Dates

You don’t need to keep every piece of paper indefinitely. Mark on files or documents when they can be tossed or shredded.

Some legal or financial documents must be kept for specified length of time. Make sure you know what those requirements are.

14. Filter Your Emails

Some emails are important to read, others are just not that important.

When you use the filter system to label different types of emails, you know their priority and which to reply first.

Take a look at these tips to achieve inbox zero: The Ultimate Way to get to Inbox Zero

15. Straighten Your Desk

At the end of the day, do a quick straighten, so you have a clean start the next day.

Bottom Line

Use one tip or try them all. The amount of effort you put into creating and maintaining an efficient work area will pay off in a big way.

Instead of spending time looking for things and shuffling piles, you’ll be able to spend your time…well…working and you’ll enjoy being clutter free!

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Featured photo credit: Alesia Kazantceva via unsplash.com

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