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8 Ways To Become A Good Listener

8 Ways To Become A Good Listener

When you are spoken to do you just hear or do you actually listen? It is a common misconception that when we hear someone speak we are automatically listening to what they are saying. For example, how frustrating is it when you are talking to someone as they type away on their phone? Imagine those times when you confided in a loved one and all they did was up to you and say “Huh? Can you repeat that?”

The truth is listening is a lot like reading. It involves concentrating on what the other person is saying and grasping the full meaning and impact of their words. The best leadership experts in the world excel at this skill. A lot of times when we read something difficult we attempt to skim, or simply don’t understand what we just read. Likewise, many people who unconsciously hear rather than listen fail to grasp the gist of the conversation.

Here are eight ways you can become a good listener today:

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1. Self assess

Ask yourself, “Am I really the ____ I want to be?” Whether you are trying to become a better person, employee, husband, friend, whatever it is, listening is important. Think of ways in which you can improve yourself and go for it. Think of the role listening has in self-improvement, in understanding direction, in family life, etc. Remind yourself that it is important to listen to constructive criticism and refrain from being defensive.

2. Remove distractions

It is a known fact that humans’ brains tune out much of what is heard in the immediate environment. As a matter of fact, you are still hearing things even as you sleep. According to auditory neurologist, Seth S. Horowitz, concentrating to pay attention is what makes listening that much more difficult than just hearing. You need to realize that you cannot pay attention to everything at once. You can’t read that email from your mother and listen to your manager’s instructions at the same time. To be a good listener you have to give the person speaking your full and undivided attention.

3. It’s not about you

Becoming a better listener involves understanding that this person wants to be heard, not listen to you. Do not interrupt them. Hold on to any comments or questions until the end. Wait until this person is done speaking to begin a conversation. How are you to be well informed without the whole story? Keep this in mind and don’t start to talk until the other person is finished.

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4. Get rid of the “me too” habit

When someone tells you a story, you should share your own right? Not always. It’s like that one time you told someone you were going on vacation to India for two weeks only to have them go off on a tangent about their adventures there while studying abroad. Attempting to ‘one up’ someone’s story or cutting them to interject with your own shows the person you are speaking to that you are not interested in listening to what they have to say. Stop it and listen, just listen.

5. Watch your body language

It’s not only about listening but looking like you are listening. If you’ve found that you’ve removed all distractions and are still having a hard time digesting the conversation, think of your body language. Are you looking past the speaker? Are you fiddling with your sleeves? Don’t. Look at their face, nod a few times, lean slightly toward them and don’t cross your arms. Train yourself to listen with your whole body, not just your ears.

6. Focus on the speaker

If you are speaking to someone on the phone, turn away from your computer. If you are speaking through an online program, close your door. Likewise, if you are speaking to this person up close and personal, it is important that you make eye contact. Not only will it make them feel important, it will help you grasp the urgency of the matter.

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7. Mentally Paraphrase

OK, so not all the people we talk to have the most interesting or understandable things to say. If you find yourself having issues paying attention to what someone is saying, try mentally paraphrasing important points. Not only will this help you stay focused, it will force you to pay attention.

8. Ask relevant questions

There is no better way to show you listened than to pick up on loose ends and ask about them. Asking an open ended question or many to clear any doubts or possible misconceptions. Chances are the person speaking to you will be delighted to answer. Not only do questions open up discussion about possible flashpoints, they also allow for smoother flowing conversations.

Throughout this process, keep in mind that listening is a key process when it comes to creating meaningful relationships. People who feel like you’ve listened, are more likely to appreciate your efforts whether they be professional or simply a matter of self-improvement.

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Listening, really listening is difficult when there are so many distractions around us. Hopefully, using these 8 tips you’ll become known as a good listener.

Featured photo credit: flickr via flickr.com

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Joel Goldstein

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Last Updated on January 18, 2019

7 Ways To Deal With Negative People

7 Ways To Deal With Negative People

Some people will have a rain cloud hanging over them, no matter what the weather is outside. Their negative attitude is toxic to your own moods, and you probably feel like there is little you can do about it.

But that couldn’t be farther from the truth.

If you want to effectively deal with negative people and be a champion of positivity, then your best route is to take definite action through some of the steps below.

1. Limit the time you spend with them.

First, let’s get this out of the way. You can be more positive than a cartoon sponge, but even your enthusiasm has a chance of being afflicted by the constant negativity of a friend.

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In fact, negativity has been proven to damage your health physically, making you vulnerable to high levels of stress and even cardiac disease. There’s no reason to get hurt because of someone else’s bad mood.

Though this may be a little tricky depending on your situation, working to spend slightly less time around negative people will keep your own spirits from slipping as well.

2. Speak up for yourself.

Don’t just absorb the comments that you are being bombarded with, especially if they are about you. It’s wise to be quick to listen and slow to speak, but being too quiet can give the person the impression that you are accepting what’s being said.

3. Don’t pretend that their behavior is “OK.”

This is an easy trap to fall into. Point out to the person that their constant negativity isn’t a good thing. We don’t want to do this because it’s far easier to let someone sit in their woes, and we’d rather just stay out of it.

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But if you want the best for this person, avoid giving the false impression that their negativity is normal.

4. Don’t make their problems your problems.

Though I consider empathy a gift, it can be a dangerous thing. When we hear the complaints of a friend or family member, we typically start to take on their burdens with them.

This is a bad habit to get into, especially if this is a person who is almost exclusively negative. These types of people are prone to embellishing and altering a story in order to gain sympathy.

Why else would they be sharing this with you?

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5. Change the subject.

When you suspect that a conversation is starting to take a turn for the negative, be a champion of positivity by changing the subject. Of course, you have to do this without ignoring what the other person said.

Acknowledge their comment, but move the conversation forward before the euphoric pleasure gained from complaining takes hold of either of you.

6. Talk about solutions, not problems.

Sometimes, changing the subject isn’t an option if you want to deal with negative people, but that doesn’t mean you can’t still be positive.

I know that when someone begins dumping complaints on me, I have a hard time knowing exactly what to say. The key is to measure your responses as solution-based.

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You can do this by asking questions like, “Well, how could this be resolved?” or, “How do you think they feel about it?”

Use discernment to find an appropriate response that will help your friend manage their perspectives.

7. Leave them behind.

Sadly, there are times when we have to move on without these friends, especially if you have exhausted your best efforts toward building a positive relationship.

If this person is a family member, you can still have a functioning relationship with them, of course, but you may still have to limit the influence they have over your wellbeing.

That being said, what are some steps you’ve taken to deal with negative people? Let us know in the comments.

You may also want to read: How to Stop the Negative Spin of Thoughts, Emotions and Actions.

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