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10 Practical Ways To Dealing With Difficult People Anywhere

10 Practical Ways To Dealing With Difficult People Anywhere

Whether you’re dealing with a rude customer, an unfair neighbor, or a demanding boss, it can be hard to know how to deal with difficult people. Here are some strategies you can employ to reduce your stress and increase the likelihood that you’ll leave the situation feeling okay.

1. Listen to What They Have to Say

Often, a willingness to listen can go a long way when you’re wondering how to deal with difficult people. Allow difficult people to share their opinion. Show that you’re willing to listen by making eye contact, asking questions, and showing an interest in what they have to say.

2. Place a Time Limit on How Long They Can Vent

Listening, however, doesn’t mean you have to listen for hours on end. Instead, place a time limit on how long you’re willing to listen to difficult people vent. Allowing them to repeat themselves over and over isn’t likely to be helpful in diffusing the situation.

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Make it clear that you’ve heard what they have to say and that you don’t want to be subjected to hearing all their complaints over and over. Instead, try to move the conversation forward in a direct, yet polite manner.

3. Don’t Simply Agree with Everything They Say

Don’t simply nod in agreement to everything difficult people say. Otherwise, they’ll think you’re on the same page. Instead, be willing to say that you disagree, but do so in a respectful manner.

4. Speak Up to Share Your Point of View

It’s important to speak up at a fairly early point in the conversation to make it clear that you share a different point of view. Avoid interrupting, but instead, find a break in the conversation to say, “This is the way I see it.” Then explain your point.

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5. Stick to the Facts

Learning how to deal with difficult people often means sticking to the facts. Avoid saying subjective things such as, “You shouldn’t have…” or “That was way out of line.” Instead, state the facts and remain as objective as possible about the order of events.

6. Work the Solution

Avoid focusing on the problem for too long. There’s no need to place blame, rehash over and over why it was wrong, or just repeatedly point out the negative. Take responsibility for your behavior and then direct the conversation toward a solution.

Suggest several possible ways to solve the problem. Invite difficult people to do the same. Try to look for a solution that everyone can agree on.

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7. Behave Respectfully

No matter how difficult the conversation gets, maintain respectful behavior at all times. You can’t control how the other person behaves or reacts, but you can control your own behavior. Leave the conversation being able to hold your head high, knowing you conducted yourself in the most professional manner possible.

8. Agree to Disagree

Sometimes you won’t be able to agree on a solution and it makes sense to simply agree to disagree. If you’re both on opposite sides of the fence and neither of you are interested in changing your minds, there’s no need to waste time trying to convince one another to think differently.

9. Don’t Cave to Every Demand

Just because difficult people become demanding or aggressive, doesn’t mean you need to do what they say. In fact, giving in can reinforce their tactics. Be willing to say no when difficult people make unreasonable demands.

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10. End the Conversation if Necessary

If the conversation gets ugly, be prepared to end it. Don’t allow someone to become threatening or verbally abusive. Instead, make it clear you aren’t willing to hold conversations with people who treat you in a disrespectful manner.

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Amy Morin

A psychotherapist, psychology instructor, keynote speaker, and the author of the bestselling book 13 Things Mentally Strong People Don't Do

10 Things To Remember When Everything Goes Wrong How to Think Positive Thoughts When Feeling Negative 12 Ways To Improve Social Skills And Make You Sociable Anytime 6 Mistakes That Keep You Struggling in Life And Stuck 13 Things Mentally Strong People Don’t Do

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Last Updated on July 27, 2020

7 Ways to Make Life Changing Decisions

7 Ways to Make Life Changing Decisions

Most people don’t know the profound effects of making life decisions. Often times, we go through life oblivious to what thoughts we are thinking and what actions we are taking. Every single decision we make in our days shapes our current reality. It shapes who we are as a person because we habitually follow through with the decisions we make without even realizing it.

If you’re unhappy with the results in your life right now, making the effort to changing your decisions starting today will be the key to creating the person you want to be and the life you want to have in the future.

Let’s talk about the 7 ways you can go about making life changing decisions.

1. Realize the Power of Decision Making

Before you start making a decision, you have to understand what a decision does.

Any decision that you make causes a chain of events to happen. When you decide to pick up a cigarette to smoke it, that decision might result in you picking up another one later on to get that same high feeling. After a day, you may have gone through a pack without knowing it. But if you decide not to smoke that first cigarette and make a decision every five minutes to focus your attention somewhere else when you get that craving, after doing this for a week, your cravings will eventually subside and you will become smoke-free.

But it comes down to making that very first decision of deciding whether or not to pick up that cigarette.

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2. Go with Your Gut

Often times, we take too much time to make a decision because we’re afraid of what’s going to happen. As a result of this, we go through things like careful planning, deep analysis, and pros and cons before deciding. This is a very time consuming process.

Instead, learn to trust your gut instinct. For the most part, your first instinct is usually the one that is correct or the one that you truly wanted to go with.

Even if you end up making a mistake, going with your gut still makes you a more confident decision maker compared to someone who takes all day to decide.

3. Carry Your Decision Out

When you make a decision, act on it. Commit to making a real decision.

What’s a real decision? It’s when you decide on something, and that decision is carried out through action. It’s pointless to make a decision and have it played out in your head, but not doing anything about it. That’s the same as not making a decision at all.

If you want to make real changes in life, you have to make it a habit to apply action with your decision until it’s completed. By going through this so many times, you will feel more confident with accomplishing the next decision that you have in mind.

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4. Tell Others About Your Decisions

There’s something about telling other people what we’re going to do that makes us follow through.

For example, for the longest time, I’ve been trying to become an early riser. Whenever I tried to use my own willpower, waking up early without falling back asleep felt impossible. So what I did was I went to a forum and made the decision to tell people that I would wake up at 6 AM and stay up. Within two days, I was able to accomplish doing this because I felt a moral obligation to follow through with my words even though I failed the first time.

Did people care? Probably not, but just the fact that there might be someone else out there seeing if you’re telling the truth will give you enough motivation to following through with your decision.

5. Learn from Your Past Decisions

Even after I failed to follow through my decision the first time when I told people I was going to wake up early and stay up, I didn’t give up. I basically asked myself, “What can I do this time to make it work tomorrow?”

The truth is, you are going to mess up at times when it comes to making decisions. Instead of beating yourself up over it, learn something from it.

Ask yourself, what was good about the decision I made? What was bad about it? What can I learn from it so I can make a better decision next time?

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Remember, don’t put so much emphasis focusing on short term effects; instead focus on the long term effects.

6. Maintain a Flexible Approach

I know this might sound counter-intuitive, but making a decision doesn’t mean that you can’t be open to other options.

For example, let’s say you made the decision to lose ten pounds by next month through cardio. If something comes up, you don’t have to just do cardio. You can be open to losing weight through different methods of dieting as long as it helps you reach your goal in the end.

Don’t be stubborn to seek out only one way of making a decision. Embrace any new knowledge that brings you closer to accomplishing your initial decision.

7. Have Fun Making Decisions

Finally, enjoy the process. I know decision-making might not be the most fun thing world to do, but when you do it often, it becomes a game of opportunity.

You’ll learn a lot about yourself on the way, you’ll feel and become a lot more confident when you’re with yourself and around others, and making decisions will just become a lot easier after you do it so often that you won’t even think about it.

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Anything you decide to do from this point on can have a profound effect later on. Opportunities are always waiting for you. Examine the decisions that you currently have in the day.

Are there any that can be changed to improve your life in some way? Are there any decisions that you can make today that can create a better tomorrow?

Final Thoughts

Some decisions in life are harder to make, but with these 7 pieces of advice, you can trust yourself more even when you’re making some of the most important decisions.

Making a decision is the only way to move forward. So remember, any decision is better than none at all.

More Tips for Making Better Decisions

Featured photo credit: Justin Luebke via unsplash.com

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