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How Not to Make Decisions That You’ll Regret Under Extreme Stress

How Not to Make Decisions That You’ll Regret Under Extreme Stress

On may 31 2009 Air France Flight 447 crashed into the Atlantic Ocean, killing all aboard.[1] Prior to impact, the pilots struggled to correct the plane as faulty readings blared out. In their confusion, they drove the plane ever upwards in an increasingly steep climb. Eventually, the aircraft stalled, and dropped from the sky.

    Analysis of the crash and black box led researches to ascertain that two things led to the tragedy.

    1. Mechanical malfunction (Ice built up in key tubes, which led to the plane giving out false readings). This is easily fixable and quite common.
    2. Cognitive tunneling.[2]

    What Is Cognitive Tunneling and Is It Bad?

    Cognitive tunneling, or inattentional blindness is a common mental state where your brain focuses on things closest to you, instead of trying to evaluate everything around you.[3] It is not without benefits though. Without it, it is possible we could become overwhelmed by all the information around us. It is perfectly normal, and occurs as much in the highly motivated and intelligent as the unmotivated and unintelligent.

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    However, as the above example with Flight 447 shows us, there are times when having a complete understanding on what is going on around us is critical, and in this way, cognitive tunneling can lead to disaster.

    For example, if the pilots of flight 44 took a moment to fully assess what was going on around them, it is perfectly possible they could have corrected their flight, and later landed safely. But instead, through cognitive tunneling, they didn’t become aware of the problem because they weren’t paying attention to what was really going on.

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          Overly Focused Blinds the Brain

          It is as Charles Duhigg says in his book Smarter Faster Better: The Secrets of Being Productive in Life and Business,

          “Cognitive tunneling can cause people to become overly focused on whatever is directly in front of their eyes or become preoccupied with immediate tasks. It’s what causes drivers to slam on their brakes when they see a red light ahead.”

          For most of human history, situations where it was critical to have a complete picture of what was going on around you, instead of a particular point, were pretty rare. If you were out hunting, for example, cognitive tunneling could keep you focused on your pray, and not, at a fly beside you. Cognitive blindness cuts out information our brain considers irrelevant to the task at hand, but due to our current high stakes, high speed world, that isn’t so much the case and sometimes we need to be aware of what is going on around us.

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            Be Attentional to the Inattentional

            What does it mean? Because cognitive tunneling is a natural mental state, it isn’t something that you can really turn off. However, there are two ways to effectively counteract it. All you need to do is be attentional: to anticipate and think.

              Anticipate

              When presented with problems that we have already experienced, it is normal for our minds to turn to the way they were resolved before. This can be effective, however there is no real reason to believe the same solution will work again, or is the perfect one for another time.

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              With cognitive tunneling, our minds will naturally skip over other solutions that may present themselves and refer to our older (possibly inferior system). If it doesn’t work second time around, then the problem stays but this time you are blind to other solutions.

              For example, Bob is driving his car, and his engine breaks down. He remembers how this happened a few months ago and how he resolved it. But this time the solution doesn’t work and his car still refuses to start. If Bob were to have, before driving, thought about his car, and anticipated what problems may arise in the future, then he would be in a better situation to resolve issues as they arise by countering his cognitive tunneling with another solution ready.

              Don’t React, Think!

              It is often unclear when your mind is overwhelmed with information and goes into cognitive tunneling before it is too late.

              No one can predict every single problem or emergency which may arise. But instead of reacting to the issue and robotically going through a checklist, think about the problem, describe exactly what is going on, and try to anticipate the results of everything, then you’ll be able to master any problem you come up against.

              Featured photo credit: pixabay via pixabay.com

              Reference

              More by this author

              Leon Ho

              Founder & CEO of Lifehack

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              Last Updated on May 7, 2019

              How to Detect a Wolf in Sheep’s Clothing

              How to Detect a Wolf in Sheep’s Clothing

              Work in any competitive field long enough, and you’re bound to run into a wolf in sheep’s clothing. It’s a powerful image. A shepherd watches over his flock to protect them from harm. He’d chase away any predator that tried to make its way into the flock. A clever wolf wearing the skin of a sheep as a disguise can sneak by the vigilant shepherd and get into the herd undetected.

              The story isn’t just a colorful description–it’s a warning to all of us to beware the wolf in sheep’s clothing. They may seem innocent, but they have ulterior motives. They’ll use different tactics to camouflage their intentions.

              The person who is kind to you, but undercuts you when you aren’t around is a wolf in disguise. A wolf in sheep’s clothing might pick your brain for ideas and then pass them off as their own to get a promotion. They’re always looking out for themselves at the expense of everyone around them.

              Wearing a Disguise Has Its Advantages

              People don’t go out of their way to manipulate others unless they’re getting something out of it. Hiding their intentions gives wolves the chance to manipulate other people to advance their own agenda. They know that what they’re trying to do wouldn’t be popular, or it might cause struggle if they presented themselves honestly.

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                They’ll be able to do what they want with less interference if they put on an act. By the time people figure out their true motives, the wolf has what it wants.

                Signs That Someone Is a Wolf in Disguise

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                    1. They live to take power instead of empowering others. A wolf uses people as stepping stones to get the things that they want. They don’t care what happens to anyone else.[1] A wolf at work might make you look bad during a presentation to make themselves look amazing in front of the boss.
                    2. Wolves seem sweet on the outside, but they’ll show you their teeth. If wolves revealed their true identity, people wouldn’t associate with them. They develop a friendly or kind persona, but they can’t keep up the act 24/7. Eventually, they’ll reveal their aggressive tendencies. A wealthy person who likes to break the law may make sizable charitable donations to convince people that they are kind and thoughtful. These donations largely keep them out of trouble, but if someone calls them out, they destroy that person’s reputation to stifle the criticism.
                    3. They manipulate through emotions to get what they want. Wolves know that they can get ahead by appealing to your emotions. They find out what you want and need, and they give you just enough to keep you quiet and compliant. Imagine that your boss is a wolf in sheep’s clothing, and you want to ask for a vacation. She might try to play on your guilt and feelings of insecurity to get you to skip vacation or take fewer days off.
                    4. A wolf will charm you first. Wolves are experts at manipulating the people around them. They appear interested in whatever you’re doing, and you’ll get the impression that they care. After they get you where they want you, they do just enough to keep you on the hook. This is the coworker who may start out being your friend, but they end up dumping responsibility onto you. When they see that you are growing frustrated, they’ll surprise you with something to charm you some more. Then, they’ll continue to do whatever they want.
                    5. Their stories are full of holes.  Calling a wolf out is the surest way to make them squirm. When this person tries to come up with a story, it won’t make much sense because they are improvising.[2] The classic example of this is the significant other that you suspect has cheated on you. When you ask them why they came home so late, they’ll either become upset with you, or they’ll make up a weak explanation.

                    How to Spot a Wolf

                      Know What’s Real So You Can Spot the Phony

                      Do some homework so that you have as much of the story as possible before you work with them. Research how they respond in certain situations, or give them hypothetical problems to see how they respond.

                      A job applicant might tell you that she’s always positive and thinks of herself as a team-player. That’s what every employer wants to hear. During the interview you ask applicants to work in groups to solve a problem to see how they handle the situation. The applicant “positive team-player” is bossy and negative. You’ve spotted the wolf.

                      A wolf will tell you something that ultimately benefits them. Gather evidence that proves or disproves their position, and see what happens. Chances are, when you choose the side that supports their agenda, they’ll act like your best friend. If you disagree, they’ll become aggressive.

                      Spotting a potential wolf–especially if you are one of the sheep–can present you with some challenges. If your gut tells you that a wolf is lurking among all the other sheep, pay attention, and make sure you take the next step.

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                      Ask Questions, the More the Better

                      There’s nothing wrong with asking questions to uncover the truth. The safety of everyone in your group is at risk. Since wolves often make up stories, you may be able to call them out when their tales lack details.

                      When they state an opinion, ask “Why do you think that?” or “How do you know it’s like that?” They’ll have trouble coming up with enough information to pull off the lie.

                      Since wolves are always pretending to be something they aren’t, they don’t usually have a clearly thought-out reason for what they say. In a debate, they won’t understand the root of an issue.

                      They may also tell you what they think you want to hear, but when pressed for more information, they won’t have anything to add. Their knowledge is superficial. No matter how much you try to encourage discussion, they will not be able to carry on a conversation about the subject.

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                      Wolves Are Everywhere

                      As much as we want to believe that everyone has the best intentions, it isn’t always the case. Some people only do things to benefit themselves, and they don’t care who they hurt in the process.

                      Wolves in sheep’s clothing can be found in almost every setting. You can’t get rid of them, but if you can spot them, you can avoid falling into their traps.

                      Reference

                      [1] Association of Biblical Counselors: Three Ways to Spot a Wolf in Sheep’s Clothing
                      [2] Power of Positivity: Beware of a wolf in sheep’s clothing

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