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Published on December 27, 2017

How to Guarantee a Bad Team?

How to Guarantee a Bad Team?

When a team fails – are team members responsible?

Cristiano Ronaldo is known as one of the best soccer players in the world. However, following his team’s (Real Madrid) disappointing performance in the 2015/16 season, he famously said during an interview,[1]

“If everyone else was at my level maybe we would be top of the table.”

    Realizing that this probably sounded a little arrogant, he later explained that he didn’t mean to blame his teammates.

    Even if Ronaldo didn’t intend to blame his teammates, lots of people, including team leaders do say something like that and think that team members are the ones responsible for failures. But is it really so?

    Here’s another example. This time from the world of basketball. The Los Angeles Lakers won three straight NBA championships from 2000–2002, but their fortunes faded shortly after that. The reason? Well, it certainly wasn’t the lack of talented players and coaches. Instead, it was the fact that the team suffered from poor leadership, which led to the players becoming frustrated and conflicted.[2]

    As I’ll soon show, when harmony is missing from a team, failure is usually not far around the corner.

    The True Reason Why a Team Fails

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      There are several common reasons why teams fail.

      Lack of a clear purpose or goal. 

      When a team does not know what to accomplish or what is expected, the team members will be unmotivated to move forward. And worse still, many of the team members will find the uncertainty scary and unsettling. Clearly, this is not the atmosphere needed to take a team to the top.

      For example, imagine if a team leader told his team members not to worry about achieving any goals. While day-to-day work might continue, it’s highly unlikely that the team will achieve anything groundbreaking or worthwhile.

      Lack of clear guidelines or instructions.

      Having a goal to aim for is essential, but equally, it’s vital that team members have definite guidelines or instructions to follow. Without these, the team won’t know how to work together – or what to do to improve.

      Think of a production line in a factory. If the production line workers don’t understand what they need to do, then the line will soon break down.

        Lack of planning.

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        Without specific action plans and deadlines that are possible to achieve, a team may be unable to stretch to their full potential.

        For instance, a successful marketing team will follow a strict marketing plan. This will include specific dates for things such as social media campaigns and press releases. A marketing team that has no plan, will be weak and ineffectual.

        Lack of encouragement.

        Encouragement is the vital energy that keeps teams enthusiastic and continuously moving forward. I’m sure you can think of times when you’ve had a negative, criticizing manager. No doubt, you just wanted to leave your job. And I bet you certainly weren’t motivated.

        Conversely, think about a time when you had a manager who was always encouraging and positive towards you. Even if you didn’t like the role much, you most likely worked well as you wanted to please your manager.

          So, what happens to a team that follows one or more of the four negatives above?

          The first thing that occurs is that a consistently low standard of quality will be output by the team. There will also be an environment that fosters lazy or passive team members. (In other words, team members who don’t make any effort to improve themselves or the team.)

          The team will also be likely to deny their responsibilities. For example, if they demonstrate poor performance – or even make mistakes – they’ll look for excuses.

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            A team that doesn’t work on the same page and isn’t motivated will stay the way the are: at the bottom, and failing to ever improve.

            There’s No Such Thing as a Bad Team

            All the above things that a team lacks – are things that good leadership can help avoid.

              You may have heard the expression that “there are no bad students, only bad teachers.” Well, in my experience, it’s exactly the same with teams. There are no bad teams, only bad leaders.

              Team leaders must accept total responsibility, own problems that inhibit performance, and develop solutions to those problems.

              A team can only deliver exceptional performance if their leader ensures they work harmoniously together towards a focused goal and with increasingly high standards of performance.

              Get Back on the Road to Success

              Okay, you’ve successfully ploughed through the negatives. Well done! Let’s now look at some concrete steps you can take to get your team working to their full potential.

              1. Set clear directions and goals

              Don’t just introduce long-term goals which seem too far away for the team to visualize the end results. Instead, have immediate and short-term goals so there’ll be small milestones to achieve, step-by-step before reaching the primary goals. When these small steps are added up together – the team will find they’re achieving some great stuff!

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              Let me give you an example. Let’s say an upcoming pop band wants to record an album. Unfortunately, they don’t have any budget or any songs of their own. In a situation like this, an album will probably remain a distant dream. However, if the band were to break down their goal into small steps, they would be sure to be encouraged by their initial successes. (These might be writing their first song, or saving enough money to book a recording studio.)

              2. Ensure the team know what is expected of them

              A team leader must ensure that team members do not slip into substandard performance and start to make this their new standard. In order to avoid this, the team leader will need to make it clear that there will be consequences for team members who don’t meet the required standards.

              This is not to say that the team leader should act like a dictator. As I’ve mentioned above, this management style will kill the motivation of team members. Instead, through performance appraisals and specific goals, a team leader can work with his team to make sure they stay on track. Team members who don’t make the grade, will most likely need more training and encouragement. Of course, if this fails, then it may be time for the team leader to suggest to the team member that they might be better off in another role, team – or company!

              3. Team leaders must always strive to improve

              Dynamic and successful teams must continuously review their performance to help identify weaknesses – and to find ways to overcome them. They must also find out their strengths – and enhance and make the best use of them.

              It’s obvious that a team leader must lead the way with the above performance reviews.

              Imagine an ambitious CEO of a tech startup. They have great vision and big, impressive goals. However, they lack one key leadership characteristic: they don’t know how to help teams within the company to continuously improve. A leadership failure like this can be fatal to a company’s success. Fortunately, even if the CEO can’t lead the teams in this way, a strong team leader could be brought in to oversee the workings and performance of the company’s teams.

              Leading the Way

              Great teams always have great leaders. And a great leader will understand that acknowledgement of failure and ownership of problems are key to a winning team. They won’t blame team members for failure – but instead, will always believe that the buck stops with themselves.

              Next time you come across a bad team, take a close look at their leader. You’ll most likely find that they’re failing to lead their team properly. Conversely, the next time you come across a successful team, take a close look at their leader. You’ll almost definitely find a purposeful person, who leads their team by example.

              Whether you’re a team leader or a team member, try adopting the tips in this article. I’m sure you’ll find that they’ll lead to increased productivity, achievements and overall team satisfaction.

              Reference

              More by this author

              Leon Ho

              Founder & CEO of Lifehack

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              Published on November 19, 2018

              10 Ways to Build Positive Work Relationships and Work as a Team

              10 Ways to Build Positive Work Relationships and Work as a Team

              Behind the corporate veil, the actual members who work towards achieving the company goals are the ultimate assets.

              It is very important for every team member to maintain focused goals on a professional front, at their individual level and at the organizational level. With even the slightest discord between two employees, the entire team might suffer and have to adjust with the downsize in organizational success that they realize ultimately.

              As humans, each and every employee is bound to have different opinion and feel inclined to meet their personal goals, just as much as they meet the goals of their company. Hence, it is essential that work relationships among different employees are friendly and cordial. This will help the fellow team members to work together as an efficient team. The ultimate outcome of which will be a capable work force, poised to gather the gains of organizational success.

              Let us take a look at some of the ways to build positive work relationships and help employees work together as a team:

              1. Respect Your Peer’s Time

              No matter which specific domain you work in or in which your organization deals in, each arena entails performance of various jobs by the employees. Within this organization, there are a set of cumulative jobs which ought to be performed at a specific pace, and within a set period of time.

              Sometimes, there might also be a sequence to the performance of actions and processes, so that the next process in the sequence can be performed. Some procedures are dependent upon the performance of an action by a certain member of the team, so that the other members can carry out the subsequent steps in the sequence. The ultimate target with this planning is that the work must be completed on time and there should be no delay in meeting the deadlines which have been set for the purpose.

              Thus, in situations where you are placed in a role where other people are affected by your actions or performance, it is essential that you respect their time and effort, and ensure that the ball is not pent up in your court.

              At the same time, remember that you should make yourself available for other people, should they require your help. Ultimately, your aim must be focused at ensuring that work is not pending and you get it done like experts doing the work.

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              2. Ensure that You Are Cautious With Social Media

              With the ongoing trend in the digital space, it is easy to feel compelled and drawn towards the idea of connecting with your peers and colleagues on the social media. Although there is not much harm in the practice, it is essential to observe caution while making these connections.

              The simple reason behind this is that one wrong move can dampen your reputation or else, cause your peers to gather an incorrect impression about you.

              It makes sense to ensure what the social media policy of your organization is before treading on this path. If such policies restrict the association of fellow employees, then you must respect them.

              3. Communication is the Key

              Communication is essentially one of the most vital keys which impact how your relationships with peers and other employees are. The role of effective communication cannot be stressed enough. It is vital in attaining the goals of working together in an organization and carrying out the jobs which will help in attaining success.

              However, there is a very big danger with communication. As part of the human nature, it is easy to assume that the person ahead of us has understood what we intend to say. This might not be true at all times.

              Therefore, taking feedback is important. This will help you understand if your message has been understood in the intended manner. If the message has not reached the intended party as expected, corrective actions can be taken at the same time.

              Poor communication has the disadvantage of adding stress and distrust among fellow employees. It can sometimes causes crucial message failed to be delivered, leading to organizational turbulence, after which the blame game is hard to end.

              In order to avoid the confusion and misunderstanding, communicate through a formal chain of command and follow formal mode of communication. Thus, communicating through mails or any other formal channel of communication would be the appropriate way to communicate in order to keep everything on record. This will help in referring to the communications later, should any dispute arise.

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              4. Feedback is Important

              As important as it is to take feedback from other people, it is also important to give your feedback. It is not just you who needs feedback but also your peers, in order to understand how well they are performing.

              Your feedback will help other people progress in their work as much as it will help you progress in yours. Giving constructive feedback to your fellow peers at the right time and in the right state will help them advance, and ultimately lead to the success of the organization.

              Your co-workers are bound to value your opinion and regard you in a positive light, if you provide them with the feedback that you require from them.

              5. Make Use of Common Day Courtesies

              Greeting a co-worker may sound like something so ordinary that you might wonder how it ended up on this list. However, as long as we are talking about ways to build a positive work environment, this one cannot be ignored.

              You maybe surprised by bidding your co-workers simple common day courtesies! Being humble never hurt anyone, even if you do not exactly receive something in return.

              Moreover, you must maintain eye contact with your fellow peers if you wish to gain their trust. This will provide the necessary infrastructure to build a capable team.

              6. Get Into the Habit of Helping Yourself

              While at work, accept that you are never going to receive the pampered behaviour which you do at home. No one at your workplace wakes up in the morning and makes themselves available at the  to hear you rant or constantly answer your questions. However, you might come up with situations nevertheless, which require you to ask for help or advice.

              In this scenario, try to gather some information about your question, say, from the manuals which you receive upon joining, or from the web and equip yourself with some concrete information about the question which you may be ready to ask from someone else.

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              At least when you approach someone with your doubts, along with the information gathered you’ve gathered, they will appreciate you for having made the effort to find out the answer.

              This will make them feel important as well, answering your questions and helping you achieve your goals or tasks.

              7. Treat Everyone as Equals

              As a member of your team, it is not your job to point out who is better and who is not. Organizational politics can be a deadly game to play and as long as you are not a pro player, it is always risky to put yourself in a situation that will tarnish your image.

              Gossiping is a strict no and spreading rumours is something you must avoid at all costs. Behave in a humble manner and even if someone tries to pull you into a conversation, avoid it in a respectful manner. Do everything you can to pull yourself out of that situation.

              While talking behind people’s backs may sound like a refreshing fun activity initially, it will definitely come to bite you behind the back in the future.

              Also, it will be wise to remember that no one in the organization is permanent. People change and so can their designation. It will be better for you to keep your personal views about someone in your head.

              As long as you maintain the idea of treating everyone as equal, you will find yourself amidst a positive working environment at all times.

              8. Acknowledge Your Mistakes

              Mistakes happen and one of the more noteworthy facts about mistakes is that they can be made by anyone. The wisest thing you can do is to admit mistakes you’ve made.

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              Playing the blame game will not only tarnish the name of your peers but also your own. It is always good to avoid getting into a tiff with others. Admit your mistakes and think of remedies or solutions to fix it. For a positive working relationship with your peers, you will need to adopt this quality.

              9. Learn to Take on Responsibilities

              Passing on your work load might be required when you are overburdened with work. However, when entrusted with a job, you should try to accept it as your responsibility and avoid putting it off to someone else.

              Putting off work all the time will only end up creating a block between you and your peers, while they may start avoiding communicating with you at all. When you work in a team, your duty is to cooperate and build a positive working relationship with your teammates.

              10. Engage in a Follow-up Routine

              As a part of a team, it is necessary to express the fact that you care about your team members and you are also poised to achieve the targets set by your team.

              Whenever you get the chance, do not hold back from asking your co-workers about your work performance and whether they think there’s anything you should improve.

              Be prepared to be available to change and improve. This will go a long way in presenting yourself as a responsible and willing to learn employee.

              The Bottom Line

              These are just some of the ways in which fellow team members can build positive work relationships among themselves and work towards taking the organization to new heights. This attitude is  best to achieve overall success for the organization and create an environment of trust and honesty among the employees.

              Featured photo credit: Mimi Thian via unsplash.com

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