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How to Make Difficult Problems Easier to Solve with Systems Thinking

How to Make Difficult Problems Easier to Solve with Systems Thinking

Everything and every time we think, we are projecting our own view on reality. [1] Revolutionary Systems Thinker and professor at Cornell University Derek Cabrera remarked,

“When we understand the world as being the result of systems of relationships, we better approximate reality.”

I recently came across Derek’s book Systems Thinking Made Simple: New Hope for Solving Wicked Problems and I was hooked! I was immediately converted to the field of Systems Thinking. In fact, I plan on using Systems Thinking as my new algorithm for everything I do.

    After speaking with Derek, I decided to write an article that was similar to a book review, yet also a how-to. This article will focus on Derek’s new version of Systems Thinking (v2.0), how to use it, and some tools to use with it. So, let’s take a look at what Systems Thinking v2.0 is.

    The Best Way to Solve Wicked Problems

      If you had to think of the problem that underlies all other problems, what would you say it is? Derek informs us that it is the way we think and until we change the way we think, we will find it extremely difficult to tackle wicked problems. In fact, Albert Einstein would have probably agreed. Einstein once remarked,

      “Without changing our patterns of thought, we will not be able to solve the problems created with our current pattern of thought.”

      So, what are wicked problems?

      “Wicked problems result from a mismatch with how things work and how we think or perceive they work.” – Derek Cabrera

      Why Systems Thinking Is the Best Way To Innovate

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        Personally, Systems Thinking is my “aha” or epiphany generator. It is the best way to innovate. In fact, there are three ways to innovate.

        1. Invent something new.
        2. Make an existing product better.
        3. Combine two existing things into something new.

        Systems Thinking is also perfect for learning something in one domain and transferring it to another. Along with his wife Laura, Derek discusses how Systems Thinking uses what is called a Far Transfer. This is learning something in one domain and transferring it to another in order to teach yourself 5-20 additional things.

        Derek and Laura discovered Systems Thinking v2.0 after developing an equation. Yet, it was his wife Laura who helped him translate this into the real world. Laura is an expert in the field of Translational Research, which helps bring the abstract into reality. They then developed Systems Thinking v2.0 through four simple rules. However, let’s look at a couple of key concepts to understand before we discuss the four rules.

        The Foundation of Systems Thinking

        Mental Model

          “All mental models are wrong; the practical question is how wrong do they have to be to not be useful.” – George E.P. Boy

          This is the foundation of Systems Thinking. Derek informs us that a Mental Model is an explanation of someone’s thought process about how something works in the real world. Think back to our discussion on wicked problems. Wicked problems are present when our mental models are complex.

          Derek provides the following equation for Mental Models.

          Information + Structure = Mental Models

          • Information includes all material, information, or data of any kind that contribute to meaning.
          • Structure includes hidden contextual structure that contributes to meaning.

          Complex Adaptive System

            Complexity theory draws research from science that examines uncertainty and non-linearity. It emphasizes interactions and feedback loops that are continuously changing. This is why Systems Thinking must be a Complex Adaptive System (CAS). This provide us an understanding of a system and the system’s behavior.

            The Four Simple Rules of Systems Thinking

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              Let’s now discuss the four simple rules of Systems Thinking v2.0. These rules are known as DSRP, which represents four cognitive functions that we must have to form new ideas:

              • Distinctions
              • Systems
              • Relationships
              • Perspectives

              Distinctions

                Simply put, every idea starts with a distinct thing or idea. Let’s see how Derek describes Distinctions.

                • They are the key to solving wicked problems.
                • They identify what a thing or even a problem IS and what it IS NOT.
                • They serve as the boundary that define an idea.
                • The things we see and think about derive meaning from other proximate things or ideas.
                • Essentially, words mean what we want them to mean.
                • Key words: compare, contrast, define, differentiate.

                Systems

                  “A change in the way an idea is organized leads to a change in the meaning of the idea.” – Derek Cabrera

                  Similar to distinctions, every idea or thing is a system containing parts. Let’s take a look at how Derek describes Systems.

                  • Any idea or thing can be split into parts (deconstruction).
                  • Any idea or thing can be lumped into a whole (construction).
                  • A person who can do both (split and lump) is called a “Slumper”.
                  • Slumper’s are people who have the ability to both construct or synthesize ideas; additionally, they can deconstruct ideas to further our understanding.
                  • Key words: part-whole, chunking, grouping, organizing.

                  “What makes something a part is that it belongs to a whole. What makes something a whole is that it has a part. Every whole has the potential to also be a part. Your mind needs to do the work to see this. In the real world, whatever you are looking at has parts.” – Derek Cabrera

                  Relationships

                    Relationships consist of an action and reaction. Here is how Derek defines Relationships.

                    • We cannot understand much about a thing or idea without understanding the relationship between or among the ideas or systems.
                    • All types of relationships require that we consider two underlying elements: action and reaction.
                    • Key words: connect, interconnection, interaction, link, cause, effect, feedback.

                    Perspectives

                      “If you change the way you look at things, the things you look at change.” – Derek Cabrera

                      Let’s now take a look at the last rule – Perspectives. We typically identify perspectives when we are able to identify the boundaries of a system and determine the relationships in a system. Derek defines Perspectives by the following.

                      • Sometimes perspectives are so basic and so unconscious to us, we are unaware of them but they are always aware of us.
                      • Perspectives are made up of two related elements: a Point from which we are Viewing and the thing or things that are in View (Point-of-View).
                      • Being aware of the perspectives we take and do not take is paramount to deeply understanding ourselves and the world around us.
                      • Shift perspectives and we transform distinctions, relationships, and systems we do and do not see.
                      • Different perspectives result from changing the Point, the View, or Both.

                      “Perspectives can be used to make us expand our thinking and include more options (i.e. divergent thinking). It can also be used to restrict our thinking and cause greater focus (i.e. convergent thinking).” – Derek Cabrera

                      Fill in Gaps Through Systems Thinking

                        “Systems Thinking requires little more than practice in building cognitive building blocks. It is no different than building with different types of Legos, or the four different nucleotides in DNA.” – Derek Cabrera

                        Let’s look at how to use some of the tools in Systems Thinking v2.0. The first technique we will look at is called a Cognitive Jig. This is a powerful technique, one in which Derek informs us,

                        “Will increase our speed of thought.”

                        Types of Cognitive Jigs

                          • Analogy. An analogy is the comparison of two things demonstrating similarities. Derek informs us,

                          “The genius behind the invention of analogies was that they gave us a mental model of a common way we understand things (i.e. by comparison to a known thing).”

                          • Metaphor. A metaphor is used when we need to make a comparison between two things that are not alike, yet have something in common.

                          New Cognitive Jigs

                            • Perspective Circles (P-Circle). P-Circles change the point (a) or the view (b) which changes the perspective. Another way to look at it is from an idea (b) from the perspective of an idea (a).
                            • Part-Parties. They demonstrate a whole made up of parts. The basic idea is: 1) Break an idea or thing into parts; 2) Relate the parts. These can then be extended further by including perspective.
                            • Barbells. You can look at Barbells as two ideas or things and the relationship between them. Expanded further, we find what is called an RDS Barbell, where: R = Relate; D = Distinguish; and S = Systematize. Derek calls these “algorithms for innovation.” He uses RDS Barbells in solving wicked problems as complexity is hidden in the interrelationship between ideas.

                            Tools to Help You Adapt Systems Thinking

                            Lastly, let’s take a brief look at some of the tools Derek and Laura have created to assist us in understanding and using Systems Thinking v2.0.

                            MetaMap. This platform was created to help us understand exactly how to map our thinking process using DSRP. You can even use it to map an outline to an essay! Best of all, this platform is free to use, you can try it out here: MetaMap

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                              ThinkBlocks. These are 3D dry erase blocks that anyone of any age can use.

                                ThinkQuiry. This website uses what Derek refers to as “MadLib” style DSRP questions. These can be useful in helping us use the structure of DSRP to discover new ideas. It utilizes the Socratic Method and focuses on the questions more than the answers. Start to discover new ideas on ThinkQuiry.

                                  If you can’t tell already, I highly recommend purchasing Systems Thinking Made Simple: New Hope for Solving Wicked Problems. Derek provides us a way to literally generate new and amazing ideas. There are an infinite number of thoughts in our mind, and an infinite number of systems we can use to explore our thoughts. Systems Thinking v2.0 provides us a powerful way to explore our thoughts.

                                  Furthermore, Derek places everyone on a Consciousness and Competence Continuum. He describes the continuum as:

                                    1. We begin at the unconscious incompetence stage (we don’t know what we don’t know).
                                    2. If we are lucky, someone wakes us up and causes us to search for something more. We then move into the conscious incompetence stage, where we realize we have something we need to learn.
                                    3. Once we develop some competence, we then move into the unconscious competence stage. Here we practice a skill without being fully aware of the skill. There is some cognition, just not metacognition (thinking about thinking or cognition about cognition).
                                    4. When we finally move into the conscious-competence stage, we become aware of what we are doing so that we can adapt to where we need to be.

                                    Successfully progressing along the continuum means we have an increase in our metacognitive awareness, which is extremely important as everything we experience is an ever-changing mental model.

                                    Derek’s vision for Systems Thinking v2.0 is to develop 7 Billion Systems Thinkers! Let me end this article with three questions. These are the same questions Derek used to develop his vision and you can use it to develop yours.

                                    • Question #1: What pisses you off the most?
                                    • Question #2: What do you see today?
                                    • Question #3: What should you see tomorrow?

                                    Featured photo credit: Meduana, unsplash via unsplash.com

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                                    Reference

                                    [1] Derek Cabrera: Systems Thinking Made Simple

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                                    Published on May 20, 2019

                                    How to Prevent Inaction from Leading to Regret

                                    How to Prevent Inaction from Leading to Regret

                                    Time.

                                    When you think of this construct, where do you see your time being spent?

                                    As William Shakespeare famously wrote “I wasted time, and now doth time waste me…”

                                    Have you used your time wisely? Are you where you want to be?

                                    Or do you have unfinished goals to attain… places you want to be, things you still need to do?

                                    The hard truth is, that time once passed cannot be replaced–which is why it is common to hear people say that one should not squander time doing nothing, or delay certain decisions for later. More often than not, the biggest blocker from reaching our goals is often inaction – which is essentially doing nothing, rather than doing something. 

                                    There are many reasons why we may not do something. Most often it boils down to adequate time. We may feel we don’t have enough time, or that it’s never quite the right time to pursue our goals.

                                    Maybe next month, or maybe next year…

                                    And, before you know it, the time has passed and you’re still no where near achieving those goals you dream about. This inaction often leads to strong regret once we look at the situation through hindsight. So, take some time now to reflect on any goal(s) you may have in mind, or hidden at the back of your mind; and, think about how you can truly start working on them now, and not later.

                                    So, how do you start?

                                    Figure Out Your Purpose (Your Main Goal)


                                    The first important step is to figure out your purpose, or your main goal.

                                    What is it that you’re after in life? And, are there any barriers preventing you from reaching your goal? These are good questions to ask when it comes to figuring out how (and for what purpose) you are spending your time.

                                    Your purpose will guide you, and it will ensure your time spent is within the bounds of what you actually want to accomplish.

                                    A good amount of research has been done on how we as humans develop and embrace long-term and highly meaningful goals in our lives. So much so, that having a purpose has connections to reduced stroke, and heart attack. It turns out, our desire to accomplish goals actually has an evolutionary connection–especially goals with a greater purpose to them. This is because a greater purpose often helps both the individual, and our species as a whole, survive.

                                    Knowing why it is you’re doing something is important; and, when you do, it will be easier to budget your time and effort into pursuing after those milestones or tasks that will lead to the accomplishment of your main goal.

                                    Assess Your Current Time Spent

                                    Next comes the actual time usage. Once you know what your main goal is, you’ll want to make the most of the time you have now. It’s good to know how you’re currently spending your time, so that you can start making improvements and easily assess what can stay and what can go in your day to day routine.

                                    For just one day, ideally on a day when you’d like to be more productive, I encourage you to record a time journal, down to the quarter hour if you can manage. You may be quite surprised at how little things—such as checking social media, answering emails that could wait, or idling at the water cooler or office pantry —can add up to a lot of wasted time.

                                    To get you started, I recommend you check out this quick self assessment to assess your current productivity: Want To Know How Much You’re Getting Done In A Day?

                                    Tricks to Tackle Distractions

                                    Once you’ve assessed how you’re currently spending your time, I hope you won’t be in for too big of a shock when you see just how big of an impact distractions and time wasters are in your life.

                                    Every time your mind wanders from your work, it takes an average of 25 minutes and 26 seconds to get into focus again. That’s almost half an hour of precious time every time you entertain a distraction!

                                    Which is why it’s important to learn how to focus, and tackle distractions effectively. Here’s how to do it:

                                    1. Set Time Aside for Focusing

                                    One way to stay focused is to set focused sessions for yourself. During a focused session, you should let people know that you won’t be responding unless it’s a real emergency.

                                    Set your messaging apps and shared calendars as “busy” to reduce interruptions. Think of these sessions as one on one time with yourself so that you can truly focus on what’s important, without external distractions coming your way.

                                    2. Beware of Emails

                                    Emails may sound harmless, but they can come into our inbox continuously throughout the day, and it’s tempting to respond to them as we receive them. Especially if you’re one to check your notifications frequently.

                                    Instead of checking them every time a new notification sounds, set a specific time to deal with your emails at one go. This will no doubt increase your productivity as you’re dealing with emails one after the other, rather than interrupting your focus on another project each time an email comes in.

                                    Besides switching off your email notifications so as not to get distracted, you could also install a Chrome extension called Block Site that helps to stop Gmail notifications coming through at specific times, making it easier for you to manage these subtle daily distractions.

                                    3. Let Technology Help

                                    As much as we are getting increasingly distracted because of technology, we can’t deny it’s many advantages. So instead of feeling controlled by technology, why not make use of disabling options that the devices offer?

                                    Turn off email alerts, app notifications, or set your phone to go straight to voicemail and even create auto-responses to incoming text messages. There are also apps like Forrest that help to increase your productivity by rewarding you each time you focus well, which encourages you to ignore your phone.

                                    4. Schedule Time to Get Distracted

                                    Just as important as scheduling focus time, is scheduling break times. Balance is always key, so when you start scheduling focused sessions, you should also intentionally pen down some break time slots for your mind to relax.

                                    This is because the brain isn’t created to sustain long periods of focus and concentration. The average attention span for an adult is between 15 and 40 minutes. After this time, your likelihood of distractions get stronger and you’ll become less motivated.

                                    So while taking a mental break might seem unproductive, in the long run it makes your brain work more efficiently, and you’ll end up getting more work done overall.

                                    Time is in Your Hands

                                    At the end of the day, we all have a certain amount of time to go all out to pursue our heart’s desires. Whatever your goals are, the time you have now, is in your hands to make them come true.

                                    You simply need to start somewhere, instead of allowing inaction waste your time away, leaving you with regret later on. With a main goal or purpose in mind, you can be on the right track to attaining your desired outcomes.

                                    Being aware of how you spend your time and learning how to tackle common distractions can help boost you forward in completing what’s necessary to reach your most desired goals.

                                    So what are you waiting for? 

                                    Featured photo credit: Photo by Aron Visuals on Unsplash via unsplash.com

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