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People Judge Your Intelligence Based on the Tone of Your Voice and How Fast You Speak

People Judge Your Intelligence Based on the Tone of Your Voice and How Fast You Speak

Do you want people to think you are intelligent? Has someone ever told you “You’re much smarter than you look.”?

No doubt it can sting to be perceived as less intelligent, particularly when you never had a chance to showcase your intellect in the first place! And while this might be a social inconvenience, it can be a huge setback when it comes to your career.

If you walk into a job interview and the first impression the interviewer has of you is ‘not very intelligent’, what are the chances of you getting that job? Enough said.

It’s Your Voice That Matters Most

But what determines whether or not someone perceives you as intelligent at first glance? If you ask a person off the street, they would likely highlight looks and conversational skills as the main factors. But science shows otherwise.

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In a study [1] published in the Journal of Psychological Science, MBA students from the University of Chicago were videotaped giving pitches on why they should be hired. Prospective employers and professional recruiters were then given three options: viewing the video, listening to the audio, or reading a transcript.

Here’s what the study concluded:

“These evaluators rated a candidate as more competent, thoughtful, and intelligent when they heard a pitch rather than read it and, as a result, had a more favorable impression of the candidate and were more interested in hiring the candidate. Adding voice to written pitches, by having trained actors or untrained adults read them, produced the same results. Adding visual cues to audio pitches did not alter evaluations of the candidates. For conveying one’s intellect, it is important that one’s voice, quite literally, be heard.”

To summarize, when it comes to first impressions on intelligence, looks don’t matter; your voice does.

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The reason behind this finding is attributed [2] to human evolution; our voices are tools that have been carefully honed for communication. In text, paralinguistic cues that provide critical information about a speaker’s intelligence and thoughtfulness are lost.

3 Keys To Making a Good First Impression

Now that you know how important your voice is in making a good first impression, let’s take a look at the keys in making a good first impression.

Use a lower pitch and vocal inflection.

People associate a high pitched tone with nervousness or childishness. You want to do the opposite; deliberately lower your vocal pitch. This projects both confidence and maturity.

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You also want to avoid the use of ‘uptalk’, which is a rising vocal inflection at the end of your sentences. Uptalk, combined with a high pitched tone will only amplify people’s perception of you as nervous or childish. Further, people who use uptalk are perceived as being less knowledgeable; regardless of actual content.

Be careful of using too much downward vocal inflection or ‘downtalk’, however. Overuse of this can make you come across as rude or confrontational.

Avoid Filler Words

Filler words, sometimes called vocal crutches, are words such as “ah”, “um”, “like”, “so”, “you know” and other similar phrases. And while everybody uses filler words, overusing them makes you appear to lack confidence and competence.

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To avoid using filler words, you must first be aware of your use of them. Communications expert Lisa B. Marshall suggests [3] people record themselves in conversations and listen to the recordings five minutes a day for two weeks.

It is better to substitute silence for these fillers; verbal pauses, even when overused, only serve to increase a speaker’s credibility.

Another option is to join your local Toastmasters club; every meeting has a designated ‘Ah Counter’ [4] whose job it is to record each speaker’s vocal crutches.

Speak Faster

Not too fast, of course, or they won’t understand a word you’re saying. Nevertheless, faster speakers are perceived to be more confident, according to a study conducted at Brigham Young University.

Lisa also notes that the ideal speaking rate [5] is about 150 words per minute, which is also the recommended speed for audio books. Avoiding the use of filler words will naturally quicken your speech but you can also practice faster speech through a few reading drills.

  • Practice reading a text out loud at varying speeds: Start by reading it a normal speed, then try to slowly increase the speed on each subsequent repetition. Read it backwards for extra challenge so you won’t be pausing o take extra time to think about what you are saying out loud.
  • Use tongue twisters: Not just for children, and great for warming up before a presentation as well. If you have trouble enunciating words beginning with a certain alphabet, find tongue twisters starting with said alphabet. For instance, if you have trouble pronouncing words beginning with the letter ‘P’ then go with the classic “Peter Piper picked a peck of pickled peppers/ A peck of pickled peppers Peter Piper picked/ If Peter Piper picked a peck of pickled peppers/ Where’s the peck of pickled peppers Peter Piper picked?”
  • Insert words in a passage when reading out loud: Add in arbitrary prepositions such as ‘and’ or ‘the’ when reading a passage out loud. This will force you to read without thinking what it means. Further, it will also give your speech a certain rhyme and diction that translates well to other fast speaking situations. Here’s an example: the phrase “the fox jumped over the fence” can become “the and fox and jumped the over and the and fence”

Reference

[1] Sage Journals: The Sound of Intellect
[2] Harvard Business Review: The Science of Sounding Smart
[3] The New York Times: So, Um, How Do You, Like, Stop Using Filler Words?
[4] Toastmasters International: Ah-counter
[5] Lisamarshall.com: How Fast Do I Speak?

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Last Updated on March 14, 2019

7 Questions to Ask in a Job Interview That Will Impress the Interviewer

7 Questions to Ask in a Job Interview That Will Impress the Interviewer

Recruiters might hold thousands of interviews in their careers and a lot of them are reporting the same thing—that most candidates play it safe with the questions they ask, or have no questions to ask in a job interview at all.

For job applicants, this approach is crazy! This is a job that you’re going to dedicate a lot of hours to and that might have a huge impact on your future career. Don’t throw away the chance to figure out if the position is perfect for you.

Here are 7 killer questions to ask in a job interview that will both impress your counterpart and give you some really useful insights into whether this job will be a dream … or a nightmare.

1. What are some challenges I might come up against this role?

A lesser candidate might ask, “what does a typical day look like in this role?” While this is a perfectly reasonable question to ask in an interview, focusing on potential challenges takes you much further because it indicates that you already are visualizing yourself in the role.

It’s impressive because it shows that you are not afraid of challenges, and you are prepared to strategize a game plan upfront to make sure you succeed if you get the job.

It can also open up a conversation about how you’ve solved problems in the past which can be a reassuring exercise for both you and the hiring manager.

How it helps you:

If you ask the interviewer to describe a typical day, you may get a vibrant picture of all the lovely things you’ll get to do in this job and all the lovely people you’ll get to do them with.

Asking about potential roadblocks means you hear the other side of the story—dysfunctional teams, internal politics, difficult clients, bootstrap budgets and so on. This can help you decide if you’re up for the challenge or whether, for the sake of your sanity, you should respectfully decline the job offer.

2. What are the qualities of really successful people in this role?

Employers don’t want to hire someone who goes through the motions; they want to hire someone who will excel.

Asking this question shows that you care about success, too. How could they not hire you with a dragon-slayer attitude like that?

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How it helps you:

Interviewers hire people who are great people to work with, but the definition of “great people” differs from person to person.

Does this company hire and promote people with a specific attitude, approach, worth ethic or communication style? Are the most successful people in this role strong extroverts who love to talk and socialize when you are studious and reserved? Does the company reward those who work insane hours when you’re happiest in a more relaxed environment?

If so, then this may not be the right match for you.

Whatever the answer is, you can decide whether you have what it takes for the manager to be happy with your performance in this role. And if the interviewer has no idea what success looks like for this position, this is a sign to proceed with extreme caution.

3. From the research I did on your company, I noticed the culture really supports XYZ. Can you tell me more about that element of the culture and how it impacts this job role?

Of course, you could just ask “what is the culture like here? ” but then you would miss a great opportunity to show that you’ve done your research!

Interviewers give BIG bonus point to those who read up and pay attention, and you’ve just pointed out that (a) you’re diligent in your research (b) you care about the company culture and (c) you’re committed to finding a great cultural fit.

How it helps you:

This question is so useful because it lets you pick an element of the culture that you really care about and that will have the most impact on whether you are happy with the organization.

For example, if training and development is important to you, then you need to know what’s on offer so you don’t end up in a dead-end job with no learning opportunities.

Companies often talk a good talk, and their press releases may be full of shiny CSR initiatives and all the headline-grabbing diversity programs they’re putting in place. This is your opportunity to look under the hood and see if the company lives its values on the ground.

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A company that says it is committed to doing the right thing by customers should not judge success by the number of up-sells an employee makes, for instance. Look for consistency, so you aren’t in for a culture shock after you start.

4. What is the promotion path for this role, and how would my performance on that path be measured?

To be clear, you are not asking when you will get promoted. Don’t go there—it’s presumptuous, and it indicates that you think you are better than the role you have applied for.

A career-minded candidate, on the other hand, usually has a plan that she’s working towards. This question shows you have a great drive toward growth and advancement and an intention to stick with the company beyond your current state.

How it helps you:

One word: hierarchy.

All organizations have levels of work and authority—executives, upper managers, line managers, the workforce, and so on. Understanding the hierarchical structure gives you power, because you can decide if you can work within it and are capable of climbing through its ranks, or whether it will be endlessly frustrating to you.

In a traditional pyramid hierarchy, for example, the people at the bottom tend to have very little autonomy to make decisions. This gets better as you rise up through the pyramid, but even middle managers have little power to create policy; they are more concerned with enforcing the rules the top leaders make.

If having a high degree of autonomy and accountability is important to you, you may do better in a flat hierarchy where work teams can design their own way of achieving the corporate goals.

5. What’s the most important thing the successful candidate could accomplish in their first 3 months/6 months/year?

Of all the questions to ask in a job interview, this one is impressive because it shows that you identify with and want to be a successful performer, and not just an average one.

Here, you’re drilling down into what the company needs, and needs quite urgently, proving that you’re all about adding value to the organization and not just about what’s in it for you.

How it helps you:

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Most job descriptions come with 8, 10 or 12 different job responsibilities and a lot of them with be boilerplate or responsibilities that someone in HR thinks are associated with this role. This question gives you a better sense of which responsibilities are the most important—and they may not be what initially attracted you to the role.

If you like the idea of training juniors, for example, but success is judged purely on your sales figures, then is this really the job you thought you were applying for?

This question will also give you an idea of what kind of learning curve you’re expected to have and whether you’ll get any ramp-up time before getting down to business. If you’re the type of person who likes to jump right in and get things done, for instance, you may not be thrilled to hear that you’re going to spend the first three months shadowing a peer.

6. What do you like about working here?

This simple question is all about building rapport with the interviewer. People like to talk about themselves, and the interviewer will be flattered that you’re interested in her opinions.

Hopefully, you’ll find some great connection points that the two of you share. What similar things drive you head into the office each day? How will you fit into the culture?

How it helps you:

You can learn a lot from this question. Someone who genuinely enjoys his job will be able to list several things they like, and their answers will sound passionate and sincere. If not….well, you might consider that a red flag.

Since you potentially can learn a lot about the company culture from this question, it’s a good idea to figure out upfront what’s important to you. Maybe you’re looking for a hands-off boss who values independent thought and creativity? Maybe you work better in environments that move at a rapid, exciting pace?

Whatever’s important to you, listen carefully and see if you can find any common ground.

7. Based on this interview, do you have any questions or concerns about my qualifications for the role?

What a great closing question to ask in a job interview! It shows that you’re not afraid of feedback—in fact, you are inviting it. Not being able to take criticism is a red flag for employers, who need to know that you’ll act on any “coaching moments” with a good heart.

As a bonus, asking this question shows that you are really interested in the position and wish to clear up anything that may be holding the company back from hiring you.

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How it helps you:

What a devious beast this question is! On the surface, it looks straightforward, but it’s actually giving you four key pieces of information.

First, is the manager capable of giving you feedback when put on the spot like this? Some managers are scared of giving feedback, or don’t think it’s important enough to bother outside of a formal performance appraisal. Do you want to work for a boss like that? How will you improve if no one is telling you what you did wrong?

Second, can the manager give feedback in a constructive way without being too pillowy or too confrontational? It’s unfair to expect the interviewer to have figured out your preferred way of receiving feedback in the space of an interview, but if she come back with a machine-gun fire of shortcomings or one of those corporate feedback “sandwiches” (the doozy slipped between two slices of compliment), then you need to ask yourself, can you work with someone who gives feedback like that?

Third, you get to learn the things the hiring manager is concerned about before you leave the interview. This gives you the chance to make a final, tailored sales pitch so you can convince the interviewer that she should not be worried about those things.

Fourth, you get to learn the things the hiring manager is concerned about period. If turnover is keeping him up at night, then your frequent job hopping might get a lot of additional scrutiny. If he’s facing some issues with conflict or communication, then he might raise concerns regarding your performance in this area.

Listen carefully: the concerns that are being raised about you might actually be a proxy for problems in the wider organization.

Making Your Interview Work for You

Interviews are a two-way street. While it is important to differentiate yourself from every other candidate, understand that convincing the interviewer you’re the right person for the role goes hand-in-hand with figuring out if the job is the right fit for you.

Would you feel happy in a work environment where the people, priorities, culture and management style were completely at odds with the way you work? Didn’t think so!

More Resources About Job Interviews

Featured photo credit: Amy Hirschi via unsplash.com

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