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Ugly Truth: Nobody Really Listens to You (But Still There Are Ways to Make What You Say Heard)

Ugly Truth: Nobody Really Listens to You (But Still There Are Ways to Make What You Say Heard)

Has it ever happened to you? You gave a super interesting presentation which you were sure would blow the audience away and whilst giving the talk, you realize that the audience is super bored, disinterested and not even listening to what you had to say in the first place?

Don’t take this personally or being reflective of your talking and communication skills – truth is most if not all people are not good at listening. The average attention span of a human being has always even been transient at best, and now with the advent of smartphones and technology – we now have attention spans shorter than that of a goldfish![1].

We all may be physically present at one plane, and appear to be attentive but mostly, our minds wander all over the place… And this situation is not just limited to you giving a talk to an audience, but sometimes even in interpersonal communication where you may be baring your heart and should, but the other person is inadvertently not paying attention…

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Doesn’t the Onus of Listening Lie With the Listener?

In a fair world, sure, but then the world isn’t all that a fair place, is it? What we need to do, is to stop resenting the fact that we may be saying or talking about the most interesting thing in the world but the other person may have stopped listening to it a while back. Instead, what we do need to do is to read the subtle signs of a person not listening so as to bring our audience’s attention back to us.

The effectiveness of a speaker ultimately lies with how much of it the audience has heard, listened and understood from and not just being a good talker. As a speaker, you have to ensure that the audience’s attention is on you, much like a spotlight.

What Are the Signs of Ineffective Listening?

As a speaker, you need to be aware of when the audience’s attention span starts to wander – and need to change the way you are talking so that everyone sits up and pays attention. It may not be fair to you as a speaker, but then the idea is that you need to make people listen using whatever means necessary – simply because there’s not much difference between your audience and a bunch of goldfish when it comes to paying attention! So read these signs of ineffective listening, and know when an intervention is needed.

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Whether your audience is a whole auditorium full of people, or just someone you are having a one on one contact with – these are the common, non-verbal sign that your audience is no longer really listening to you.[2]

  • Lack of eye contact: Most people actually listening to you talk, are likely to maintain a certain level of eye contact with you. If your audience is shying away from eye contact, they are likely distracted and not listening to you.
  • Too little or too much of nodding: When people are truly listening to you and understanding what you have to say – they tend to nod every now and then. If your audience is sitting with no nodding, or god forbid too much nodding – they are not listening!
  • No questions or response from the audience: At the end of a talk, as a speaker, you are likely to ask your audience if they have any doubts or need any further clarifications from you. Signs of good listening usually include at least a couple of questions of clarifications – but if you receive no response. It is possible that no one was actually listening to you.
  • No facial expressions: A wooden audience means that they weren’t listening to your jokes, your let’s get serious lines or even those argument-inspiring diktats.
  • Your audience interrupts you too much: Finally, if your audience keeps interrupting you – for clarifications, for arguing a point, for any random point – it is likely that they are on a different train of thought entirely.

How To Bring the Listening Spotlight Back on You

While it’s disheartening for the person who is talking to see that his audience, be it one or many, is not really listening to him – the best way to tackle this is to not take it personally, and simply get the spotlight of your audience’s attention back to you. Here are a few tips…

Make an Intentional Pause

If your audience is distracted, your voice and talk may have just turned into background noise for them. To snap them out of their inertia, pause for a moment. The idea is not to embarrass anyone and bring the spotlight on them – but when you stop speaking for a few moments, your audience is likely to snap out of their wandering thoughts and look at you in momentary surprise. This is the time to strike into new territory or even summarize your earlier topic into a couple of short, succinct sentences.[3]

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Ask a Question, Skillfully

One way to get the audience’s interest is to ask a question – albeit skillfully. Do not embarrass your audience – instead, summarize your points and then ask for opinions from people. Don’t get bothered if people are using their cell phones for that’s only normal. Instead, summarize and then ask questions. Make the audience part of your speech and you will see the cell phones slowly slip into pockets. When you ask a question, human competitiveness comes to the fore – and even the backseat laggards want to participate all of a sudden.[4]

Make a Sudden Verbal or Non Verbal Change

If you have been elaborating on the same point for a while, some of your audience may have become distracted. To bring their attention back – make a quick verbal change. Laugh suddenly or raise the pitch of your voice a few notches. This sudden change will bring drifting minds back from hearing to listening. Crack a sudden joke, do an impromptu dance, clap your hands – a sudden sound or visual stimuli is likely to bring everyone’s attention back to you. Change always grabs attention.[5]

Turn It Around

Mostly, the audience is used to the speaker having them turn off their cell phones and basically behave likes student in pre-K, even if they all might be CEOs of multimillion dollar companies. So, as a speaker, turn things around. A few really successful speakers have been known to use reverse psychology – they tell the audience not to put away the cell phones, remarking that this was not a church or a hospital. This establishes rapport between the audience and the speaker and this makes listening to a fun process.[6]

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Insert a Couple of Breaks

If your talk is going to be a tad long, make sure you insert a couple of breaks. Encourage your audience to go have a bathroom or water break, stretch their legs a tad or even catch up on Facebook or Twitter. Breaks, well, break the monotony of listening and freshen up your audience for all that you have to say further…

Remember that holding the attention of an audience; be it one or many is usually an uphill talk. Don’t get discouraged with wandering thoughts and learn the tips and tricks of bringing the focus back on to you. Laugh a lot, and make the audience smile too – and effective listening will soon follow.

Reference

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Rima Pundir

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Last Updated on February 19, 2019

How to Break Bad Habits: I Broke 3 Bad Habits in Less Than 2 Months

How to Break Bad Habits: I Broke 3 Bad Habits in Less Than 2 Months

The cycle of bad habits is what keeps us living small and stops us from reaching our true potential. Breaking a bad habit isn’t as hard as it seems; despite being a CEO of a company and raising two children, I still managed to break 3 bad habits I had within 2 months. Yes, that’s quitting one habit in less than 21 days.

I took steps to eliminate them one at a time. Habits such as drinking Coke every day, slouching when sitting and not having a consistent exercise routine.

So how did I break these habits? I used the Control Alternate Delete Method (Ctrl Alt Del).

What is this method and why is it so effective? Read on to find out how to break bad habits with this unique method.

How to break bad habits with the Control Alternate Delete Method

    We all notice on some level what our bad habits are. A lot of the time we choose to ignore the negative ways these impact us.

    For me, I was sitting most of the day in front of my computer at work in a slouching position. I drank Coke every single day in an attempt to stay awake. I put off any kind of exercise regime because I felt that it was better to just relax and have fun after a whole day of work. As a result, I was leading a really unhealthy lifestyle suffering from weight gain and back pain.

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    I needed to make a change.

    I started to read books about building habits such as The Power of Habit by Charles Duhigg, The One Thing by Gary W. Keller and Jay Papasan, and The Now Habit by Neil Fiore. After reading all these books, I’ve come up with my own method to quit bad habits — The Ctrl Alt Del Method.

    I started by focusing on just one bad habit, the first one being the sheer amount of Coke I was consuming each day.

    Every day I applied the Ctrl Alt Del Method and after two weeks, not only did I stop drinking Coke every day (I only drank one can in 2 weeks), but I started the better habit of drinking 8 glasses of water every day instead.

    After eliminating one bad habit, I moved on to the other two with this same method and a month later I was:

    • Hitting the gym twice a week.
    • Improving my sitting posture, not only at the office but also at home and everywhere else, improving my back pain.
    • Gaining core muscle which improved my back pain as well.
    • Losing fat around my waist which went from 36″ (considered obese level) to 32″ (normal level).

    If I can improve my life using this method, then so can you. Using this structure to eliminate your bad habits will increase your success and replace your bad habits with more positive ones.

    Control: Master your desire

      Identify your triggers

      Bad habits such as drinking alcohol, smoking and snacking too much trigger the release of dopamine, a feel-good chemical in the brain.[1] Although you might not like the end result, they give you a positive outcome in the moment. This is pure psychology.

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      It’s important to identify what is triggering you to continually act out your bad habit. This isn’t always an easy step because our habits have been built up over a long period of time.

      If you need help in identifying your triggers, here’s a list of common bad habits and their triggers: 13 Bad Habits You Need to Quit Right Away

      Self-reflect

      To help you work out your triggers, do a bit of self-reflection. Ask yourself questions such as:

      • What comfort are you getting from this habit?
      • Why do you need comfort?

      For example, I chose to drink coke because it tasted good and it made me feel good when I was stressed. I slouched only when I sat for too long working on my desk and started to feel tired. I skipped exercises because every day after work I felt I already did enough works and didn’t want to work out.

      If you choose to eat fast food every night, you’re probably telling yourself you’re too busy to cook. But ask yourself why? What are your priorities?

      Maybe you have a lack of self-worth that means you don’t have the self-love to want to look after your health. Perhaps it’s a sign you’re not making enough time for important routines like shopping and creating a healthy meal yourself. Maybe you’ve always had a belief that you’re a bad cook.

      Write a diary

      Write down your thoughts and feelings around this bad habit. Writing things down forces the brain to think harder.[2] This helps you to find the source to your stress or limiting negative beliefs.

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      Alternate: Find a replacement

        Find a positive alternative habit

        Once you think you’ve discovered your trigger, try to find a similar but healthy option. This is where I replaced Coke with lemon water; slouching with simply taking a walk and stretching my back every hour; and chilling at home after work with workout exercises that I actually found fun.

        You could decide to walk to the office instead of driving or getting off the bus earlier to walk. You could switch to a healthier breakfast cereal instead of grabbing a sugary snack when you head out of the door.

        By doing this, you aren’t getting rid of the act altogether like you would if you completely gave something up with nothing to fill that void. This helps your brain accept the improved habit more.

        Create a defence plan

        Everyone has moments of weakness and that want to revert back to the bad habit will rear its ugly head. This is where a plan can help counteract these moments.

        Think of things you can do when the temptations come. For example, if you want to check your phone less, ask your friend or partner to keep it for you or switch it off and read a book. If you’re a starter for an exercise routine, like me, get someone to do it with you to keep you accountable.

        Decide on something you will do once you feel triggered to go back to your old habit. Repeating these positive alternative habits consistently will help wire your brain to see them as your normal new habit over time.

        Delete: Remove temptations

          Remove stuff that reminds you of the bad habit

          Getting rid of anything that reminds you of your bad habit is essential. For example, I got rid of coke in my office and at home and replaced my usual office chair with an exercise ball. It makes it much easier to stop slipping back in a weak moment.

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          Avoid all kinds of temptations

          In the same vein, avoid places or people that you know will tempt you back into that bad habit. Don’t go to the supermarket on an empty stomach to avoid the temptation to buy trashy snacks, don’t drive past that fast food joint but find an alternative route instead, say no more often to the friend you know will get you drunk again this weekend.

          It’s all about not putting yourself in the situation where you’re in danger of relapsing.

          Conclusion

          The Control Alternate Delete Method uses the right steps you need to overcome your need to indulge in your bad habits. Working with your core psychology, emotions and feelings behind your actions is what makes this method effective and easy to apply to all bad habits you have.

          Bad habits are easy to form and making changes can seem difficult but remember that it’s all about consistency and repetition.

          Start using the Control Alternate Delete Method today and you can stop a bad habit permanently.

          What bad habit do you want to put a stop to once and for all? You must set aside time and pick one bad habit to focus on. Start using the steps to increase and maintain more positivity in your life moving forward.

          More Resources About Changing Habits

          Featured photo credit: Picjumbo via picjumbo.com

          Reference

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