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No Matter What You Say, the First Thing People Pay Attention to Is Only How You Say It

No Matter What You Say, the First Thing People Pay Attention to Is Only How You Say It

Regardless of the communication methods that we use in the modern age, we have a tendency to focus heavily on the words that we use to interact with others.

While words are a seminal part of engaging others, however, successful interpersonal communication relies on a number of additional factors such as body language, facial expressions and the overall context that relates to each message.

If you believe that the content of your message is more important than its delivery, you are misunderstanding interpersonal communication.

In this article, we are going to delve deeper into the numerous types of interpersonal communication that exist, so that you can determine which best suits your personality and outlook as an individual.

We will also be providing you with actionable items that you can follow right away, many of which can be used to influence your interpersonal communications going forward.

There are three main types of interpersonal communication.

The following types of interpersonal communication are what most of us use every day, but we probably aren’t very aware of each of their impact on our everyday interactions.

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1. Verbal Communication: Speaking and Listening

The main and most evolved type of interpersonal communication is verbal, as this combines numerous elements such as message, tone and in some instances nonverbal cues (more on this below).

Verbal communication includes both speaking and listening, both of which contribute towards successful and progressive communications.

We can also communicate verbally across a range of channels, most typically in-person or over the phone.[1] In the digital age, we can also converse through video messaging resources like Facebook and various video messaging apps.

2. Written Communication: Writing and Texting

In many ways, written communication offers a safe haven for those who struggle to express themselves or interact openly with others. While it is possible to communicate both formally or informally in writing, this medium places a stronger emphasis on the message in question and eliminates factors such as tone and body language.

Once again, however, modern technology has created more spontaneous and accessible channels for written communication. From SMS messaging to Twitter microblogs, written communication has gradually become increasingly more diverse and real-time in its delivery.

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3. Nonverbal Communication: Gestures and Body Languages

We have already touched on nonverbal communication, which can occur whenever we interact with others in person (or through video chat). This can manifest itself in a number of different ways during real-time communication, including facial expressions, body language and related hand gestures.

This type of communication is the most difficult to interpret, as it is completely subjective and hard to observe while participating in a verbal conversation. It is also the most fascinating type of interpersonal communication, however, and one that can add context (and in some instances contradict) the words that we use.

Adapt these universal tips to improve your day-to-day communication.

With these points in mind, it is easy to understand the diverse nature of interpersonal communication. Fortunately, there are a number of actionable and universal tips that enable you to improve your interpersonal skills, including the following:

Facts are not the be-all and end-all.

While facts are a central part of any conversation, particularly in the workplace, those with superior interpersonal skills understand that they are not the only consideration. After all, you can you can spend as much time as you like researching the content and the accuracy of your facts, but this means little if you do not deliver them in a convincing and engaging manner that invokes feeling.[2]

The recent election in the U.S. provided a relevant case in point, as while Democratic candidate Hilary Clinton failed to resonate with voters despite her considered approach to interpersonal communication, her rival Donald Trump flourished amid a number of inaccurate claims and fabrications.

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This has much to do with Trump’s emotive and colloquial delivery, which appealed to many voters’s fears, insecurities and partisan biases.

There is a difference between tactile and sugar coating your message.

As anyone who has ever received bad news can testify, there is nothing worse than instances when somebody sugar coats their message. After all, on occasions where individuals are laid off from work or given bad new by doctors, those delivering the message tend to establish the tone with their nonverbal communication long before they begin to talk.

While it is important to deliver any bad news tactfully, you also have a duty to be direct and emphasize the full gravity of your message for the benefit of the listener. This avoids confusion and creates a genuine sense of understanding, while it also ensures that the listener does not feel patronized or as though you are being insincere.

Finally, consider the message, context, noise, feedback and channel when communicating with others.

While all communications start with an underlying message and the words to deliver this, you need to ensure that you consider the other elements that contribute to progressive, interpersonal communication.[3]

The first consideration outside of your message is context, particularly in terms of the the situation that you choose to communicate. This can influence how a particular message is perceived, as especially when there is a conflict between the tone of the communication (which may be formal) and the location in which it takes place (which may be informal).

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Noise and feedback are also key considerations, and you must distinguish between the two when communicating with others. Noise has a special meaning in communication theory, as it relates to anything that can distract listeners or distort the message that is being delivered. This includes complicated language, tone and conflicting body language, and it is important to minimise noise at all times.

Conversely, feedback relates to the messages that are imparted by the listener at different times, and it is crucial that you listen to and follow these as closely as possible. This allows you to determine whether or not your message has been received accurately, and if not it also delvers prompts which help you to adapt your communication style or repeat key pieces of content that may have been missed.

We have the channel that you use to deliver a particular message, as this also has a direct influence on how it is perceived. We have already touched on this when appraising alternative types of interpersonal communication, with written and verbal techniques all leveraging alternative platforms.

Featured photo credit: Flaticon via flaticon.com

Reference

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Last Updated on October 22, 2018

Do You Have to Give Everything Up to Get a Fresh Start?

Do You Have to Give Everything Up to Get a Fresh Start?

There is a common belief that when you want to embark or start on something new, whether it be a project, a hobby, a job or some big life change, a certain sacrifice must be made. “Out with the old, and in with the new” as they say. It’s almost as if we’re not capable of handling more than what we already have unless we let go of something. But is that really always the case?

When I was young, I took up violin lessons. I enjoyed playing the violin, but when I saw a friend playing the guitar, I got interested in that and wanted to start playing the guitar. My parents however, insisted that I continue with violin lessons and felt I should give my full attention to one instrument, rather than a few; they didn’t believe in being a Jack of all trades. And so sadly, I never got to take up guitar lessons.

Afraid of Giving it Up?

Have you found yourself in a similar circumstance? Perhaps you’re at a crossroad right now, and you’re trying to decide on whether to stay on in your current job, or move on to something completely different.

You’re not truly doing something you love or are passionate about, and so you want to make that change… but it’s a risky plunge.

You’re going to have to sacrifice everything that you’ve worked for over the years. You’re going to have to say goodbye to that big salary, the benefits that comes with the job, and you’re going to have to adjust to the changes.

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Thinking of all that is already detering you from stepping out to take that plunge, isn’t it?

Or maybe you have many responsibilities in life and little time for yourself. You have a spouse and children to take care of, maybe you’ve even got aging parents to think of.

At work, you’ve got subordinates waiting on you for advice. As a leader, you have to manage the team. You’ve got conference calls in different time zones to take, business trips to make, decisions to execute.

You have a lot on your plate, and you wish you could just set aside some time to enjoy the pleasures in life. Golf more, take the kids out more, go on vacations more.

Sure, if you wanted all that time, you could take on a lower paying job that would require less of your time. But that would mean a big pay cut and less comfort in your life. If not, you’ll just have to wait till retirement.

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Play It Safe and Regret It Later

In these situations, it usually feels like an all or nothing approach. And, it then becomes the ‘smart’ thing to just ignore the challenge and stay put. Unless you’re overly confident that things are going to work out, or that you have a back up plan in place, most people never truly dare to take on new opportunities after a certain age or stage in life for fear of losing out, falling behind or having to give up whatever it is that they’ve already accomplished thus far.

But this is also where many individuals end up feeling regret much later on in life, perhaps as they approach retirement and have a sense of unfulfillment. There is an emptiness or a lack that they start feeling because they never answered their ‘calling’ or satisfied their heart’s desires. You may end up feeling short changed and unhappy with how things have turned out.

Most people end up feeling more bitter over the regrets of not having done or tried something, rather than in the mistakes they made when they tried something. It’s always the ‘what ifs’ that will go on to haunt you.

No Sacrifice Needed!

The good news is, you don’t actually have to make such a big sacrifice when it comes to change! You can carry on with your existing way of life, your job or your responsibilities while changing or doing something new.

It’s really not that hard because everything that you do in life, whether it’s your career, relationships or even health, are driven by 7 Cornerstone Skills. These are 7 qualities that if you have them, can make you excel at anything. And we already have most, if not all, of these 7 Cornerstone Skills; we just don’t always know how to use them to the best of our abilities.

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Unfortunately, some of us may not even know the importance of these Cornerstone Skills, and how just sharpening one skill can significantly improve the wellbeing of your life.

If you’re that busy professional with far too much on your plate, thinking there’s nothing you can do to lighten the weight so that you can breathe a little and have time to enjoy life, then think again.

Because I can show you some proven techniques that will improve your Focus significantly, and the way you manage your Time. You’ll end up investing in more time, than spending time unnecessarily, thus giving you the ability to enjoy some of that time for yourself.

By learning to Learn again, you’ll be able to grasp knowledge a lot quicker, allowing you to manage your responsibilities in a smart manner.

These are just 3 of the 7 Cornerstone Skills that I’ve mentioned. By harnessing the potential of all 7, you will realize that if you truly want to achieve a certain goal or ambition, you need not worry about having to trade off a certain aspect of your life.  Instead, you’ll be able to work around things, or improve things even faster because of the skills that you’ve now enhanced from understanding how these 7 Cornerstone Skills work together.

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Making a life improvement, career switch or new goal pursuit can easily happen without risky trade-offs once you know how to harness your Cornerstone Skills into your existing life.

Ready to learn more about the 7 Cornerstone Skills and find out why they’re so important? Subscribe to our newsletter today and begin making that change you’ve been wanting to, without sacrifices!

Featured photo credit: Martha Dominguez de Gouveia via unsplash.com

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