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No Matter What You Say, the First Thing People Pay Attention to Is Only How You Say It

No Matter What You Say, the First Thing People Pay Attention to Is Only How You Say It

Regardless of the communication methods that we use in the modern age, we have a tendency to focus heavily on the words that we use to interact with others.

While words are a seminal part of engaging others, however, successful interpersonal communication relies on a number of additional factors such as body language, facial expressions and the overall context that relates to each message.

If you believe that the content of your message is more important than its delivery, you are misunderstanding interpersonal communication.

In this article, we are going to delve deeper into the numerous types of interpersonal communication that exist, so that you can determine which best suits your personality and outlook as an individual.

We will also be providing you with actionable items that you can follow right away, many of which can be used to influence your interpersonal communications going forward.

There are three main types of interpersonal communication.

The following types of interpersonal communication are what most of us use every day, but we probably aren’t very aware of each of their impact on our everyday interactions.

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1. Verbal Communication: Speaking and Listening

The main and most evolved type of interpersonal communication is verbal, as this combines numerous elements such as message, tone and in some instances nonverbal cues (more on this below).

Verbal communication includes both speaking and listening, both of which contribute towards successful and progressive communications.

We can also communicate verbally across a range of channels, most typically in-person or over the phone.[1] In the digital age, we can also converse through video messaging resources like Facebook and various video messaging apps.

2. Written Communication: Writing and Texting

In many ways, written communication offers a safe haven for those who struggle to express themselves or interact openly with others. While it is possible to communicate both formally or informally in writing, this medium places a stronger emphasis on the message in question and eliminates factors such as tone and body language.

Once again, however, modern technology has created more spontaneous and accessible channels for written communication. From SMS messaging to Twitter microblogs, written communication has gradually become increasingly more diverse and real-time in its delivery.

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3. Nonverbal Communication: Gestures and Body Languages

We have already touched on nonverbal communication, which can occur whenever we interact with others in person (or through video chat). This can manifest itself in a number of different ways during real-time communication, including facial expressions, body language and related hand gestures.

This type of communication is the most difficult to interpret, as it is completely subjective and hard to observe while participating in a verbal conversation. It is also the most fascinating type of interpersonal communication, however, and one that can add context (and in some instances contradict) the words that we use.

Adapt these universal tips to improve your day-to-day communication.

With these points in mind, it is easy to understand the diverse nature of interpersonal communication. Fortunately, there are a number of actionable and universal tips that enable you to improve your interpersonal skills, including the following:

Facts are not the be-all and end-all.

While facts are a central part of any conversation, particularly in the workplace, those with superior interpersonal skills understand that they are not the only consideration. After all, you can you can spend as much time as you like researching the content and the accuracy of your facts, but this means little if you do not deliver them in a convincing and engaging manner that invokes feeling.[2]

The recent election in the U.S. provided a relevant case in point, as while Democratic candidate Hilary Clinton failed to resonate with voters despite her considered approach to interpersonal communication, her rival Donald Trump flourished amid a number of inaccurate claims and fabrications.

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This has much to do with Trump’s emotive and colloquial delivery, which appealed to many voters’s fears, insecurities and partisan biases.

There is a difference between tactile and sugar coating your message.

As anyone who has ever received bad news can testify, there is nothing worse than instances when somebody sugar coats their message. After all, on occasions where individuals are laid off from work or given bad new by doctors, those delivering the message tend to establish the tone with their nonverbal communication long before they begin to talk.

While it is important to deliver any bad news tactfully, you also have a duty to be direct and emphasize the full gravity of your message for the benefit of the listener. This avoids confusion and creates a genuine sense of understanding, while it also ensures that the listener does not feel patronized or as though you are being insincere.

Finally, consider the message, context, noise, feedback and channel when communicating with others.

While all communications start with an underlying message and the words to deliver this, you need to ensure that you consider the other elements that contribute to progressive, interpersonal communication.[3]

The first consideration outside of your message is context, particularly in terms of the the situation that you choose to communicate. This can influence how a particular message is perceived, as especially when there is a conflict between the tone of the communication (which may be formal) and the location in which it takes place (which may be informal).

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Noise and feedback are also key considerations, and you must distinguish between the two when communicating with others. Noise has a special meaning in communication theory, as it relates to anything that can distract listeners or distort the message that is being delivered. This includes complicated language, tone and conflicting body language, and it is important to minimise noise at all times.

Conversely, feedback relates to the messages that are imparted by the listener at different times, and it is crucial that you listen to and follow these as closely as possible. This allows you to determine whether or not your message has been received accurately, and if not it also delvers prompts which help you to adapt your communication style or repeat key pieces of content that may have been missed.

We have the channel that you use to deliver a particular message, as this also has a direct influence on how it is perceived. We have already touched on this when appraising alternative types of interpersonal communication, with written and verbal techniques all leveraging alternative platforms.

Featured photo credit: Flaticon via flaticon.com

Reference

[1] Important India: Types of Interpersonal Communication
[2] Soft Skills – Ask a Wharton MBA: What is Interpersonal Communication – Definition and 3 Myths
[3] Skills You Need: What is Interpersonal Communication?

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Last Updated on May 26, 2020

Top 10 Reasons Why People Don’t Reach Their Goals

Top 10 Reasons Why People Don’t Reach Their Goals

With everything that happens around us, it is sometimes difficult to reach our goals. This is compounded if you have any of the reasons on the list below.

Luckily, in addition to the top 10 reasons why people don’t reach their goals, I’ve included a quick fix for each of them. So let’s get to it.

1. Creating Vague Goals

When you don’t know where you are going, it is really hard to get there. Many people set themselves up for failure when they set goals that are unclear. “I want to lose weight” sounds like a great goal but the people who set this kind of goal will never reach it. It is not because the people are not motivated or disciplined but because the goal is too general. Do you want to lose 5 lbs or 50 lbs?

Quick Fix:  Set SMART goals by being Specific, making sure they are Measurable, Achievable and Realistic, and last but not least — give yourself a Time deadline. If you want to go one step further, you may want to read The Missing Letter in Your Smart Goals.

2. Lacking a Higher Purpose

Goals can be set on any topic imaginable but if you don’t have a higher purpose, it makes it is easy to give up once the initial motivation and excitement wears off. Understanding how your goal is relevant to you allows you to persevere even when the going gets tough.

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Quick Fix: When setting your SMART goal, ask yourself how the goal is relevant to your life and what you want to achieve.

3. Procrastinating

Even when you have SMART goals that are relevant to your purpose, if you don’t get started, you’ll never achieve your goal. One of the most dangerous phrases is “I’ll do it later.”

Quick Fix: Make sure the goal has been broken down into manageable pieces and then start right away. Here are 11 Practical Ways to Stop Procrastination.

4. Not Taking Responsibility

Things will go wrong. That’s a fact of life. When something comes up and you don’t achieve your goal, who do you blame? Your boss who kept you at work late so you couldn’t work on your book or maybe the horrible weather that stopped you from going to the gym. If it’s not your fault, there is nothing you can do, right?

Quick Fix: Own up to not reaching your goals. When you take responsibility, you’ll become resourceful knowing that you have control over the attainment of your goals.

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5. Listening to People Who Discourage You

When you go for your goals, especially the big ones that really count and fit in with your purpose in life, it is inevitable that people will discourage you. There are many reasons for this: concern, jealousy, ignorance, etc. How many goals have already been given up on because other people decided they were not worth pursuing?

Quick Fix: This one is easy. As long as you know the purpose for your goal, ignore the naysayers. You can take what they are saying into consideration but make sure you make the final choice.

6. Starting Too Many Projects

I’m a starter. That sounds like a good thing but not when you start too many things, you don’t end up finishing many of them. This usually stems from the fear of missing out (FOMO) or being someone who has many ideas.

Quick Fix: Understand that you have a limited amount of time and that you can’t do everything. To deal with FOMO, realize that by not finishing, you are missing out on all the opportunities that open up when you finish the projects you are working on.

7. Being Negative

If you think you’re not going to make it, then you’re probably not going to make it. If you don’t believe you’re going to reach your goal, then when you fail, it is expected which makes it easy to stop trying. When you are optimistic and a setback occurs, you focus your energy on finding solutions because you truly believe there is one. If you believe that you suffer from bad luck, check out this article.

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Quick Fix: Consider the idea that optimism and pessimism are both expectations of the future. Each are equally likely to be true but which belief will help you lead a happier more fulfilled life? Instead of wasting your energy on complaining, spend that energy on learning.

8. Being Selfish

There are people out there that think it is silly to help others. They believe in taking and not giving. They are misers with their time, money and knowledge and are only interested in opportunities where they stand to benefit. Most big goals require the help of others and it is very difficult to help people who only care about taking.

Quick Fix: Serve others first. Always look for ways to add value to other people.

9. Surrounding Yourself with People Who Don’t Reach Their Goals

You are who you associate with. This may be hard to swallow for some people and there are always exceptions to the rule but for the most part, we act in accordance with the people around us. This comes from the strong ad natural desire to belong and to be accepted (think of all the dumb things you did in high school just to fit in).

Quick Fix: Associate with people who always reach their goals.

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10. Watching Too Much TV

Not all TV is bad but if you are watching TV then most likely you are not doing anything to move one step closer to your goal. The problem with TV these days is that it is captivating. There are programs for all interests and hobbies and the shows keep getting better and better. Those who watch alot of TV usually don’t reach their goals and perhaps people watch TV because they don’t have any goals.

Quick Fix: Shut off the TV. Cancel the cable. Pick up a book that will help you move one step closer to your goal. Here are 6 Steps to Remove TV from your Life.

Do you have anything to add? What do you think are the reasons why people don’t reach their goals and what are your thought about the 10 reasons we have listed here. Feel free to give your own effective quick fixes for the different reasons in the comments section below.

Featured photo credit: Kyle Glenn via unsplash.com

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