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How to Make People Read Your Emails (and Letters) and Reply Every Time

How to Make People Read Your Emails (and Letters) and Reply Every Time

Writing business letters is something we all have to do from time to time, but we don’t usually get any training in school about how to actually do it. Getting your letter format wrong can make you look sloppy and unprofessional, but once you get the basics down and have some examples to work from, it makes business letter writing that much easier.

What’s the biggest “no-no” when writing a letter?

Probably the most common problem people have when writing business letters is using improper letter format.[1] Within this format there are a few options, but for the most part this is how it is done.

At the very top of your letter should be your contact information: name, company (if applicable), address and phone number. Some people also put their email address here.

Next comes the date and the person you are writing’s contact information: name, company and address.

Then there will be a greeting — usually something along the lines of “Dear Mr./Mrs. Jones.” The body of the letter follows, then a closing (Sincerely, Best, whatever you like) and a few blank lines followed by your typed signature. When you print the letter out you can sign it with ink.

Once you have the format down, it’s the content that can still be a little tricky. Whether you’re writing a letter of resignation or a recommendation letter, there are some basic rules you can follow. Here’s a look at 10 different kinds of business letters you might need to write,[2] the letter format for each and an example you can use as a template.

Complaint Letter: Express Disappointment

A way to formally express your disappointment in an experience, report bad customer service or let a company know their products didn’t meet the expectations.

Some tips:

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  • Don’t get emotional or angry; just state the facts.
  • Be cordial, professional and brief. Let them know what happened and what you’d like them to do to make it right.
  • Close by giving them a deadline to respond before getting a third-party mediator or lawyer involved.

Sample complaint letter | Federal Trade Commission

    Adjustment Letter: Explain and Apologize

    If you find yourself on the business side of a complaint letter, you will need to respond with a letter of your own. A good adjustment letter can help you keep a loyal customer; a bad one might spread like wildfire on the Internet.

    Some tips:

    • In most cases you’ll want to actually apologize that your company didn’t meet expectations.
    • Let them know what you are doing to make it right, or explain why you’re not doing what the customer asked if needed.
    • Be professional, concise, friendly and apologetic.

    Sample adjustment letters | OfficeWriting.com

      Sales Letters: Raise Awareness and Promote Products

      Letters writing to solicit business are still important for raising awareness of your company or products/services among potential clients.

      Some tips:

      • Keep it brief.
      • Make it about them, but not about you or your company.
      • Call to action, tell them what to do and how to do it.
      • If desired, you can also include your next steps or follow-up actions.

      Sales letter templates | Letters.org

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        Letter of Inquiry: Seek Information

        Write this kind of letter when seeking information, such as an interview request, a request for a catalog or a request for a public document.

        Some tips:

        • Be specific and brief; make it easier for the person who can track whatever you need down for you.
        • Providing some context and background can be helpful, but not the whole story of why you need a document.
        • Be courteous and show your gratitude.
        • If you are asking about the possibility of work, use the cover letter format.

        Inquiry letter templates | Sample Templates

          Acknowledgement Letter: Indicate Message Received

          Acknowledgment letters indicate that you received something (like a job or scholarship application, or sales materials) but have not necessarily taken action yet.

          Some tips:

          • Be short.
          • If there is information every person who sent information needs to know, such as when a decision will be made about hiring for a position, include that as well.
          • It might be used to thank someone for donating to cause, so include in the letter with any attachments.

          Acknowledgement letters for every occasion | Template.net

            Follow-Up Letter: Nudge and Remind

            A follow-up letter is sort of a nudge for people to make sure they received an initial letter and to remind them what you want them to do. They are often sent after a sales letter, letter of introduction or letter requesting information.

            Some tips:

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            • Be short to remind the recipient who you are, what and when you requested.
            • Include deadline if the initial note didn’t.
            • Include a call to action as a reminder.

            Follow-up templates of all sorts | Write Express

              Order Letter: Place an Order

              A formal way to place an order.

              Some tips:

              • Be concise and precise.
              • Make sure you include all the information a person would need to place an order for you.
              • Include all your shipping information and payment method.
              • Show your gratitude.
              • Provide contact information for follow-up.

              Order letter samples | How to Write a Letter

                Cover Letter: Introduce Yourself for a Job

                A cover letter is a way to introduce yourself, especially when applying for a job.

                Some tips:

                • Mention the job you are applying for right up front. You don’t have to be fancy.
                • Only cover a few relevant points on your resume, especially any related experiences.
                • Remember to mention your soft skills (e.g. communication skills, leadership skills) too.
                • Include contact information and make yourself available for answering any questions the hiring manager might have.

                Cover letter format | Monster

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                  Letter of Recommendation: Help or Reference Someone for Their Applications

                  This type of letter is often written by a teacher to help a student applying for a scholarship or internship or for admittance into a school or program. You might also write one to recommend someone for a job, fellowship or other opportunity.

                  Some tips:

                  • Be honest about the person you are writing about.
                  • Don’t gush or agree to write a letter for someone you wouldn’t support or don’t know very well.
                  • Use specific examples to highlight the person’s skills and abilities.
                  • Write something about why you would give this opportunity to the person you are writing about.
                  • Thank the reader for their time and include contact information should they have questions.

                  Sample recommendation letter | the Muse

                    Letter of Resignation: Resign From a Position

                    Don’t give in to any urges you might have to send an incendiary letter of resignation; you never know when you might cross paths with these people again.

                    • Keep it short and to the point: “This letter serves as notice that I am resigning my position as x effective x. Thank you for the opportunity” says enough.
                    • Consider your words very carefully if you are in a high-profile position and your letter is likely to be released publicly.
                    • You can include a reason if you like, but it isn’t necessary.
                    • Thank your boss and/or the company for the opportunities you’ve had there.

                    Resignation letters for many purposes/reasons | the Balance

                      For many other possible letters you could need in your business career, check this exhaustive list from the Balance.

                      Featured photo credit: Flaticon via flaticon.com

                      Reference

                      [1]English Sherpa: 7 Common Mistakes of Writing Business Letters). Writing a cover letter for a job application or a sales letter to gain clients is not like writing an email to a friend; certain rules need to be followed.

                      You also need to make sure that you use proper grammar and spelling, are not too casual in your writing and that you remove all of the parts of any template you may be using that should have been filled in (like a dummy mailing address at the top or the wrong date).

                      Know the basics of business letters, they are more useful than you think.

                      If you’re writing a business letter that’s going to be mailed, there are some common letter format rules that will help you get started.((The Balance: Format for Writing a Business Letter

                      [2]Houston Chronicle: 10 Types of Business Letters

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                      Sarah White

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                      1 There Is More to Life Than  ____________ 2 10 Steps For Success: Applying The Power Of Your Subconscious Mind 3 How to Lead a Team More Effectively and Be a True Leader at Work 4 How to Live up to Your Full Potential and Succeed in Life 5 How to Find Your Blind Spots in Life and Turn Them Into Strengths

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                      Last Updated on December 13, 2018

                      There Is More to Life Than  ____________

                      There Is More to Life Than  ____________

                      I decided to leave the title of this article open ended, because I’d like you to fill in what words best fit that blank. We’re all unique individuals from different walks of life, and in different stages of life; so, that sentence will have a different meaning for each of us.

                      If you’re a busy working professional, why are you working in the job that you have now?

                      Is it because it’s something you’re passionate about and brings you a lot of satisfaction? Or, is it because you studied that in college and just found a job that hired you for those skills? Perhaps it’s because of the money that you’re earning, or know you can earn down the line?

                      What if you’re about to retire? You’ve got, say, 2 to 3 more years before you hit your ‘deadline’ for retiring. Have you done all that you’ve wanted to do in the past 30-40 years? Any unfulfilled goals or dreams? Are you happy with the outcome of your life to date, all the decisions and/or risks that you’ve made thus far?

                      I’m sure many of us started working after college in hopes of earning a good living–to be financially stable and able to afford the ability to experience and do things that we love. We start establishing a career, and with time, tick off boxes on our bucket or ambition list. As you look back on the last couple of years, just how much of your time has been spent doing things that you enjoy and love–the things that give you a great sense of fulfillment and meaning?

                      Have you become a slave to the economy, a slave to your work, or a slave to your kids? Or have you found a balance between work and pleasure?

                      When is Enough Ever Enough?

                      Sadly, many of us live to work.

                      Realists would argue that if you truly want to work to live, you still need the finances to back that up. No money no talk. That is how the world runs today. So if you don’t earn or make enough dough, it’s hard to truly enjoy life; it’s hard to be happy without money.

                      So, in this quest to provide just that, many of us end up spending our whole lives pursuing wealth and a life of status and material wants. But, is it ever enough? Is there such a thing as having too much money? And, at what expense?

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                      Many wealthy entrepreneurs, millionaires and even billionaires have come to agree that money doesn’t bring you all the happiness in the world. It’s good to have, but it doesn’t truly satisfy all desires. There comes a point where you would have ‘had it all’ and still feel a sense of emptiness: an empty void that needs to be filled, not with money or material possessions.

                      So the question is then, what more is there to life if not for financial stability, status or material possessions?

                      How do we make work a part of life instead of having it consume our life entirely? Perhaps we need to go back to look at the word life itself.

                      What is Your Purpose in Life?

                      What is the nature of life? What does life mean to you? Is there a purpose?

                      If we seek jobs, all we will find are jobs. But if we have a sense of purpose in how we are productive; if we seek a calling, then we will find more than a job. We will find our contribution to humanity and we will find more to life. Would you agree?

                      Research has shown that having purpose and meaning in life increases overall well-being and life satisfaction, improves mental and physical health, enhances resiliency, enhances self-esteem, and decreases the chances of depression. So it should be noted that to be happy in life isn’t always enough, because happiness is a surge of emotions that does not last. Instead, it’s more important to find and have meaning in life.

                      Meaning is not only about transcending the self, but also about transcending the present moment. While happiness is an emotion felt in the here and now, it ultimately fades away, just as all emotions do; positive affect and feelings of pleasure are fleeting. The amount of time people report feeling good or bad correlates with happiness, but not at all with meaning.

                      Have You Been Going on a Wild Goose Chase?

                      Ironically, the single-minded pursuit of happiness is leaving people less happy. “It is the very pursuit of happiness, that thwarts happiness”, according to Viktor Frankl, a famous Austrian Neurologist and Holocaust survivor. Going back to the common example of pursuing riches in order to be happy is exactly what makes many so unhappy.

                      So again, look at the statement “There is more to life than ______.”

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                      Have you answered it meaningfully? If you’ve read on this far, and are now wondering how to take that first step to figuring out what your true purpose is in life, fret not; I’m here to help you reframe your mind and actions, so that you can embark on a journey of finding true meaning to your life.

                      Everything that you can do and accomplish in life are bounded by 7 Cornerstone Skills. These are the true essentials needed to achieve excellence. They’ll put you on a path that gives great meaning and satisfaction in life. And, the best thing of all? They already exist in each of us. We just don’t always make the most of it, or sometimes we aren’t even aware of the power that each of these skills have to help us in life.

                      On it’s own, each skill is unique and can help you through different stages of life, or problems. But as a whole set, these 7 Cornerstone Skills will give you full transformation over any situation. No matter what phase of life you’re in, what you’re striving to achieve, or what feel you’re lacking, your pursuit of meaning in life will be much faster when you’re able to make use of not one, not two, but all 7 Cornerstone Skills.

                      The 7 Cornerstone Skills

                      So let me give you a glimpse into what these 7 Cornerstone skills are.

                      Creativity

                      Creativity empowers you to find unique solutions to problems, and see things in ways that you least expect.

                      It goes beyond the artistic impressions and aesthetics, and is a crucial building block of change.

                      Learning

                      Without Learning, you will not be able to advance and progress in life. Yet, there are many of us who always fall behind not because they don’t have the intellectual ability, but because they don’t know how to learn effectively.

                      Memory

                      And then we have Memory, one of the most vital components, because without that you have nothing to fall back on, nothing to gain from all the learning or experiences that you’re exposed to on this earth.

                      And with an ever increasing amount of information available, how can you store up as much knowledge as you can without overloading?

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                      Focus

                      And with any and everything that you do, a certain amount of Focus is always given.

                      Whether it’s the career ladder that you’ve been climbing, or the responsibility of being a parent, Focus is a flow that allows you to push towards the progress that you’re striving for.

                      Without focus, we find ourselves lost, demotivated and stuck in a rut.

                      Motivation

                      Many of us aren’t happy in life or with our jobs and responsibilities because we lack Motivation, and an overarching purpose as I already mentioned earlier. Motivation helps drive you forward, and gives you the focus achieve your purpose.

                      Habits

                      If you realize, every new day that comes is filled with routines. Whether it’s getting ready for work in the morning, putting your kids to bed in the evening, or setting aside time during the weekends for family time and activities, it all happens as a result of habits that you’ve built over time.

                      Therefore Habits dictate a big part of your life. Pursuing happiness, money or meaning all have a dependency on your habits. If you find yourself being controlled by bad or negative habits, it’s more likely to hinder you from being productive and reaching those goals.

                      Time

                      This also ends up leading to bad use of Time, or poor time management.

                      You might feel like you haven’t built a stable career yet because you lack proper time management. You find yourself spending a lot of time being busy, yet producing little outcomes.

                      Or certain habits might be consuming time that you can be using for other more productive tasks.

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                      Perhaps you’re on your way to retirement, and feel like it’s too late to find new meaning to your life. There’s not much time left to embark on a new journey again.

                      Are You Ready to Live Your Best Life?

                      The simple fact is, that if you can sharpen these 7 Cornerstone skills, you will realize that finding meaning in life, or reaching the goals and ambitions that you’ve set out for yourself, no matter what stage of life you’re in, is very attainable.

                      There is no magical method to having life figured out. The skills have always been there since day 1, you just need to know how to use it to the best of your advantage.

                      And I’m here to show you just how you can do that. Lifehack is all about equipping you with the best and most effective ways to increase your productivity, motivation and focus to achieve true Purpose in life, in as little time as possible.

                      Embark on a transformational journey with us as we show you how to learn and improve your 7 Cornerstone Skills so that you’ll come out a new person, ready to either pursue your existing goals at a much quicker rate, or to find new goals to pursue without being limited by time, age or responsibilities.

                      If you’ve been wanting a change, or been stuck in a rut for a while now, here is your chance to get started on pushing towards progress again.

                      Anyone can transform, anyone can change. Are you ready to live your best life? Click here to start your journey!

                       

                      Featured photo credit: Caroline Hernandez via unsplash.com

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