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4 Benefits of Enterprise Instant Messaging in Business

4 Benefits of Enterprise Instant Messaging in Business

Recently, instant messaging was viewed as a communication tool for personal activities, but it has begun to improve business organizations everywhere. Employees can use enterprise instant messaging to communicate with one another without picking up the phone or leaving their offices. If your office has not keyed into the usage of enterprise instant messaging systems, this could be the right time to consider the advantages and disadvantages it offers your workers.

When I say “enterprise instant messaging,” I am not just talking about the instant messaging apps that people make use of in their everyday lives, such as Google Hangouts, Yahoo Messenger, Snapchat, Facebook Messenger, or other social platforms individuals have as apps on their mobile devices and tablets. Enterprise Instant Messaging (EIM) is even better than those.

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EIM combines the features and abilities of the client into instant messaging systems, such as instant connectivity, and platform independent support, which secures your business environment demands. It’s not a consumer app, so it is unique to your company; you can track messaging within the firm, and use administrative controls to block inappropriate content.

What are the benefits of enterprise instant messenger to businesses? To answer this question, it is advisable to know the benefits and value it will add to your business; benefits may come in the form of improved means of communication, but there are also additional benefits to your organization that should be noted.

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1. Productivity Benefits

First of all, enterprise instant messaging helps boost workers’ productivity by enhancing their communication and making it easier for them to connect. A strong enterprise instant messaging system provides every worker with an instant messaging application at his or her office or workstation.

When your workers have questions and need quick clarification, they don’t have to make a phone call, leave a voicemail, or send an email and keep waiting for a reply. Instant messaging is an instant conversation, a direct connection to other employees.

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EIM can show when employees are less busy, or if someone is away from their desk; another feature offers the ability to share content with co-workers. You can even share your screen, which enables someone else to see your desktop, or a particular application. This is very helpful when working together in a group, or when you need help with something you’re working on.

2. Mobility and Accessibility Benefits

Some enterprise instant messaging systems are also mobile, which offers flexibility and accessibility for workers that eave the office. Different EIM software allows instant messengers to exist on many platforms – that is, employees can access the instant messaging system from their mobile phones as well as their offices, and even from a web page. So, for instance, if a client or worker is held down at the airport, they can send quick instant messages to resolve questions or alert others of their delay.

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3. Customer Benefits

In some businesses, the instant messaging platform can be federated; you can update your status easily, and also send instant messages to people in your firm, which includes your clients. Web-based applications enable customers to communicate with members of the customer service department via chat programs and video conferences. This gives your client the chance to solve problems instantly, and allows customer service to get prompt feedback on products and services as well.

4. Quality Control Benefits

Instead of using the consumer messaging, it is advisable to adopt the enterprise instant messaging application, which has auditing and administrative control features. In light of quality control, or resolving other problems, managers and users can take advantage of the audit features to go back through chat logs and check for messages that are inside the internal and external databases in the EIM system.

Consulting with a technology services provider will help you check your needs and participation capabilities.

Featured photo credit: Startup Stock Photos via pexels.com

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Last Updated on April 3, 2019

How to Nix Your Credit Card Debt in Less Than 3 Years

How to Nix Your Credit Card Debt in Less Than 3 Years

Debt is never a fun thing to be in. But, there are many actions that you can take that will help you rid yourself of the burden of debt once and for all.

By coming up with a set plan, eliminating your debt can feel much easier than constantly thinking about it.

This post will provide some tips on how you can do this to help you nix your credit card debt in less than 3 years.

Hint: there are ways that are easier than you think.

1. Consider Consolidating Multiple Credit Cards If Possible

This may not be applicable to you, but if you have multiple cards – it is something to consider. Keeping up with multiple bills is time consuming.

It will depend on the balance you have on each. Consolidate ones you can but do not do it to the point that you get too close to the maximum limit. Also, it is ideal to pick the card with the lower interest rate.

Consider if there are any fees or alternatively, rewards, with transferring a balance to another card. Watch out for fees. Note that some cards offer rewards for transferring a balance to them. This is extra cash that can help go towards paying off your debt.

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Having one or two cards can make nixing your debt much simpler than keeping up with the balance of a bunch of cards. Keeping track of paying the minimum towards a bunch of cards is time consuming. Spend the time to consolidate instead to make the overall process simpler going forward.

My tip: Have one main credit card. Have a second one that you use for necessities – such as groceries or gas – that offers rewards for those purchases (a lot of cards do) and set the second one on auto-pay. You should be able to pay off a smaller amount on auto-pay if it is a necessity. If you think you cannot, then you may need to cut down a lot on expenses.

Why do I suggest doing this? Having one thing set to auto-pay is one less thing to think about. One less thing to waste time on. Same idea with consolidating to one main card. Tracking down too many is a hassle.

2. Try to Pay the Full Balance You Spent Each Month at the Very Least

You need to pay off the amount you are spending each month when that bill comes in. This is the amount you spent THAT month.

Do not let the debt keep accruing while you work on paying any unpaid debt that has accrued. It will become a never-ending battle. Try as best as you can to be current on paying for each month’s expenses when that month’s bill comes out.

If this is a strain, consider why. You may need to cut expenses. Or you may need to consider other cards. Or look at where this money is going.

3. Pay Extra When You Can – Every Small Amount Counts

This cannot be emphasized enough. If you are looking at a lot of credit card debt, it can look daunting, but each extra amount that you can put towards the debt will really add up – no matter how small it is.

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It does not just reduce the principal amount that you have left to pay off, but it reduces the amount that is collecting interest. You will always save money with that reduced interest.

4. Create a Plan on How to Pay Extra

Back to the main point, having this plan is giving you one less thing to think about.

This plan should be a plan that works for you. If it does not work for you, your spending habits, and your views on debt, then it will not be an effective plan.

For instance, if a set plan of an extra $50 (or another amount that you know you can afford) works for you, then do that. Set that aside every month and pay that extra amount. Treat it like a bill. Choose an amount that works for you and pay it like clockwork as though it was a bill you had to pay each month.

Little amounts will not nix it entirely, but they will help tackle it and having a set plan can make it less of a chore. Creating a new plan of how much to put towards it each month is an unnecessary added stress.

5. Cut out Costs for Services You Do Not Use

If you are signed up for subscriptions that you do not use because of some free trial or for some other reason, cut it out. Your overall financial position will look better.

In turn, that will make cutting your credit card debt easier. Look at your statements to find these expenses. If you do not use them, you may forget you are paying some unnecessary amount each month. Cutting it out can really add up in savings that you can put towards other needed expenses.

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6. Get Aggressive About It

Consider these points:

Depending on the interest and the level of debt, you may need to give up a few indulgences. For example, instead of ordering delivery or going out to eat, cook at home. Everything adds up.

Other things may be more of a sacrifice. It may be a trip you wanted to go on, or a daily latte habit you’ve picked up. In these instances, consider how important it is to you and if it’s worth the sacrifice. And if it is a costly expense, think whether you can wait to indulge.

Cutting an extravagant expense can really help make a dent in your overall debt. Try not to add to debt when you are trying to pay it off. It will be a never-ending battle. Make it less of a battle with these tips and it will feel easier.

Bottom line: Do what you can to make this process easier for you. Implement steps that do this. It takes time now, but will help overall. Also, keep track of your spending and paying down of your debts. Which is the next point.

7. Reevaluate Your Progress at Set Intervals

Doing a regular check-in can help you see your efforts pay off or maybe indicate that you need to give this a bit more effort. If you check every 3-6 months, it will not feel so much like a chore or feel so daunting.

By doing this, you will be able to better understand your progress and perhaps readjust your plan. Bonus: if you see it pay off, it will feel great to do this check-in. You will get there.

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Finally (and most importantly)…

8. Keep Trying

Do not get discouraged. Pushing it off will make it worse. Just keep trying.

Once your debt becomes lower, each monthly payment will reduce the balance more. Why? You are paying less towards interest. It will be a snowball effect eventually and it will become much easier to manage. Just get to that point. And know once you do, it will feel easier and motivating.

Start Knocking out Your Debt Today

The best way to eliminate debt is to get started right away. Begin by implementing the above steps and watch your debt just melt away. Try out some of the above strategies and see what works best for you. Soon you’ll be on your way to a debt free life.

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Featured photo credit: Pexels via pexels.com

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