Advertising
Advertising

Silence Can Solve Problems That Words Cannot

Silence Can Solve Problems That Words Cannot

Silence. A seldom used means of communication. Those who have made it big in life have always known the importance of silence, and how it packs nuclear power when used in the right proportion and in the right situation.

Ever tried keeping quiet in the middle of a fight? Your silence can solve problems that you are trying to solve with the verbal battle. You can create a place for you in someone’s heart if you really know how to be quiet. In a professional world, your silence and your ability to listen can make you far more confident and credible. Whether it’s to improve your life personally or professionally, silence can prove to be an excellent problem-solver in ways that words sometimes cannot be.

Building Relationships

Madeline and Stewart have been married for the last ten years. Love and grievances have commingled in their relationship, leading to occasional fights. They almost always know what the other person is going to say, so they presume each other’s reactions and lash out accordingly. What happens then? No one listens. They both talk, and walk out frustrated.

Stewart considered a change in this routine. He decided to let Madeline speak and to be silent, to intently listen to her. Sure, there were many times where he wanted to lash out, but instead he consciously stayed quiet. He tried to learn and understand what she was mad about. Just for one day.

Advertising

It took a lot of patience but certain things came to him as a surprise. There were many things that actually made sense! So, the next time a disagreement arose, he consciously corrected himself where he felt justified. From there, the relationship changed, Madeline noticed changes in him and felt the urge to change for him. The magic of silence, even after ten years, made a beautiful transformation possible for them and their relationship.

Silence can solve problems in a multitude of other ways in relationships. Here are some of the most common issues that relationships are met with and how to use silence to repair them:

  1. If your best friend is rude to you, ask him or her why, and then be silent and listen while keeping an open mind.
  2. As a parent, you are not getting through to your teenage child. Stop preaching. Be silent and listen to your kid. Your child may surprise you with his or her insights.
  3. Your quiet girlfriend or boyfriend might have things to tell you that you will hear only if you stop talking and create the space for their words to come into play.

Be silent and spend time with yourself. There are things that you probably need to tell yourself but they often get lost in the humdrum of life.Try it once. Even one day can make a difference. Your silence can solve problems that you might have in your relationship with other people or your relationship with yourself that have been archived for years and decades.

Advertising

Silence can solve problems

    The Professional World – Inducing Deliberate Silence

    Inducing silence is a technique often used by killer negotiators. Most conversationalists and deal-makers know this trick.[1] Below we illustrate how silence can solve problems in the professional world.

    Let’s say you need to convince your boss on a slightly unfair proposal. You walk into your boss’ office with a proposal to extend the Christmas holidays by two days for all members on staff. Sure enough, he or she outright refuses. Potential reasons? It might not be in their power, they might have some urgent job to complete before the holidays, or worse, they might not care much about his people.

    Scenario A

    Let’s say you assume that he does not care for his people. You start speaking right away, trying to explain how desperately people need the additional days, given the pressure of the last quarter. Well, your boss knows that and the reason for his refusal is grave. What happens then? An obvious confrontation – passive or aggressive. Finally, you walk out feeling disgusted and, most importantly, having failed to convince him or her of what you initially wanted for you and your coworkers.

    Scenario B

    Let’s say you have prepared two arrows in your quiver – two great proposals that can convince him. However, you do not use them right away. They will come out later. Rather, instead of saying anything, you induce deliberate silence. You let your boss break the silence while giving you relevant information. “You don’t understand”, they say, “There is a lot of work pressure right now. We cannot let people leave before the holidays. There are targets to fulfill!”

    Advertising

    You are now narrowing down potential reasons and getting closer to the real reason. They have told you that the favor can’t be granted because of deadlines not being met. With a better idea of the overall problem, you can delve deeper. Ask them: “Which projects are you worried about?” When they give an explanation, you will know which arrow to use. Tell them a logical and acceptable way out. So you can propose staying back late and completing the project well before the deadline, and ask if he or she is okay with that solution. They are still not convinced. Being in two minds now, they challenge you, indicating that might not work. You can use your best arrow to seal the deal now! You counter by offering to stay back and close the job before you leave at any cost, keeping back whoever is needed, well before the holidays.

    See what you did there?

    Scenario B was much more successful, largely, in part, because of inducing silence. You expected resistance, but you did not presume anything. You did not lash out, rather you used silence to your advantage. You understood the problem and worked around it. In the end, you placed a solution that benefits everyone in the bargain – a fair solution that also made sense to your boss, and that is why they accepted it.

    Advertising

    Silence can solve problems

      Silence Can Solve Problems In Multifaceted Ways

      This is not all. Silence can solve problems in several additional ways in the professional world. If you are facing an interview board and you are completely charged up and ready to answer every question, be silent, listen intently, and understand the question first. Your answers will sound professional and the board will be impressed by your poise and grip because you took time to listen and really think out the words that you say. If your colleague is instructing you over something routine that you have done a number of times and you do not need instructions to, do not be impatient, just listen. You might find new information and new ways to do things.

      Silence can solve problems if you simply know how to listen and keep an open mind. As the master of the ship, I often end up giving specific instructions to my juniors. At the end, however, I leave an open question. I ask: “Any suggestions from your end?”

      This is when I listen intently and wait for new information. You would be surprised at all the ways my juniors have surprised me with their insight and innovative ways to do things.

      This is how silence can solve problems, which is far from anything words can do by themselves. A negotiator needs to build a bond with the person on the other side and show them a way that makes sense to the other person as well.

      Featured photo credit: The Conscious Process via theconsciousprocess.wordpress.com

      Reference

      [1]The Soul Creator: Killer Negotiator: Tap the right emotions

      More by this author

      Silence Can Solve Problems That Words Cannot Motivate ourselves Motivate Yourself: Three Tricks to Kick Your Own Ass 4 Steps to Learn from your Mistakes 8 Killer Negotiation Tricks Clients Don’t Want You To Know Killer Negotiator 101 – Framing a Killer Sales Pitch

      Trending in Communication

      1 How to Get Motivated and Be Happy Every Day When You Wake Up 2 Feeling Stuck in Life? How to Never Get Stuck Again 3 3 Ways to Reprogram Your Subconscious Mind to Reach Your Goals 4 Practical Advice for Overcoming Problems in INFP Relationships 5 How to Live up to Your Full Potential and Succeed in Life

      Read Next

      Advertising
      Advertising

      Last Updated on December 2, 2018

      7 Public Speaking Techniques To Help Connect With Your Audience

      7 Public Speaking Techniques To Help Connect With Your Audience

      When giving a presentation or speech, you have to engage your audience effectively in order to truly get your point across. Unlike a written editorial or newsletter, your speech is fleeting; once you’ve said everything you set out to say, you don’t get a second chance to have your voice heard in that specific arena.

      You need to make sure your audience hangs on to every word you say, from your introduction to your wrap-up. You can do so by:

      1. Connecting them with each other

      Picture your typical rock concert. What’s the first thing the singer says to the crowd after jumping out on stage? “Hello (insert city name here)!” Just acknowledging that he’s coherent enough to know where he is is enough for the audience to go wild and get into the show.

      Advertising

      It makes each individual feel as if they’re a part of something bigger. The same goes for any public speaking event. When an audience hears, “You’re all here because you care deeply about wildlife preservation,” it gives them a sense that they’re not just there to listen, but they’re there to connect with the like-minded people all around them.

      2. Connect with their emotions

      Speakers always try to get their audience emotionally involved in whatever topic they’re discussing. There are a variety of ways in which to do this, such as using statistics, stories, pictures or videos that really show the importance of the topic at hand.

      For example, showing pictures of the aftermath of an accident related to drunk driving will certainly send a specific message to an audience of teenagers and young adults. While doing so might be emotionally nerve-racking to the crowd, it may be necessary to get your point across and engage them fully.

      Advertising

      3. Keep going back to the beginning

      Revisit your theme throughout your presentation. Although you should give your audience the credit they deserve and know that they can follow along, linking back to your initial thesis can act as a subconscious reminder of why what you’re currently telling them is important.

      On the other hand, if you simply mention your theme or the point of your speech at the beginning and never mention it again, it gives your audience the impression that it’s not really that important.

      4. Link to your audience’s motivation

      After you’ve acknowledged your audience’s common interests in being present, discuss their motivation for being there. Be specific. Using the previous example, if your audience clearly cares about wildlife preservation, discuss what can be done to help save endangered species’ from extinction.

      Advertising

      Don’t just give them cold, hard facts; use the facts to make a point that they can use to better themselves or the world in some way.

      5. Entertain them

      While not all speeches or presentations are meant to be entertaining in a comedic way, audiences will become thoroughly engaged in anecdotes that relate to the overall theme of the speech. We discussed appealing to emotions, and that’s exactly what a speaker sets out to do when he tells a story from his past or that of a well-known historical figure.

      Speakers usually tell more than one story in order to show that the first one they told isn’t simply an anomaly, and that whatever outcome they’re attempting to prove will consistently reoccur, given certain circumstances.

      Advertising

      6. Appeal to loyalty

      Just like the musician mentioning the town he’s playing in will get the audience ready to rock, speakers need to appeal to their audience’s loyalty to their country, company, product or cause. Show them how important it is that they’re present and listening to your speech by making your words hit home to each individual.

      In doing so, the members of your audience will feel as if you’re speaking directly to them while you’re addressing the entire crowd.

      7. Tell them the benefits of the presentation

      Early on in your presentation, you should tell your audience exactly what they’ll learn, and exactly how they’ll learn it. Don’t expect them to listen if they don’t have clear-cut information to listen for. On the other hand, if they know what to listen for, they’ll be more apt to stay engaged throughout your entire presentation so they don’t miss anything.

      Featured photo credit: Flickr via farm4.staticflickr.com

      Read Next