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Killer Negotiator 101 – Everybody is a good guy

Killer Negotiator 101 – Everybody is a good guy

A good negotiator wins the deal for himself. A killer negotiator creates a win-win!

My name is Captain D. Most of what I write are things which have come from my experiences in dealing with thousands upon thousands of people from all over the world and judging what makes them tick. I have loved to do that all my life, and it has helped me in countless ways- professionally and personally. Just a few days back I had a major inspection on my ship. The results were crucial for the performance of the vessel. Everyone was looking forward to it. There was a lot of ground to cover, and there were several things which could have gone wrong. The inspector was a very senior, matter-of-fact guy with no interest in chit-chat. Not everything went perfectly, yet in the end we all walked out smiling with a glittering report which made everyone happy! The inspector’s words as he left were, “I will remember you”.

Long story short, I know how to negotiate! It’s not difficult, and being a negotiator can surely take you places. Let us start with a basic concept which many fail to understand.

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    1. Everybody believes they are the good guys

    Whether you are Bill Gates or a New York City cab driver, you have a philosophy- an internal code of what is right, what is wrong, what is enjoyable, what is not, etc. It is your unique collection of beliefs and behaviors. It’s surprising that many people never understand that concept! When you meet someone, they judge you. Those judgments come from that person’s experience- the way he has seen his life unfold. That’s okay. However, to be a killer negotiator you must remember that often you may be trying to convince another person using the yardstick you have prepared for yourself. That may not work very well for you.

    Conflict of Concepts

    I recently completed a voyage from Iraq to the United States and met people from both countries. I get to chatting easily and often end up finding out information which someone would never hear about from a public source such as a newspaper.

    Ask an American, “Why was your country attacked on 9/11?” He or she will say, “They hate us because we are free”. Ever ask a person from Iraq why America is dropping bombs on their houses? I have. They say, “The United States wants to eliminate Islam.” These are both ideas planted in the minds of the masses by people with a certain objective which they do not disclose. Whichever side you are on, one thing is for certain. Someone born in America thinks one way and someone born in Iraq thinks another. Both have reasons to believe what they believe.

    How to use this as a negotiator

    Even a terrorist is a crusader to himself. Killing people makes sense to him. He can dehumanize people for a greater cause, just like a soldier on the battlefront. A thief is desperate and to him stealing seems a logical way out. We forget that our beliefs are just as strong in our minds as the other person’s ideas are to him or her. To be a negotiator, you must understand that. You cannot try to convince someone otherwise unless you understand his persona completely and unbiasedly.

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    Weird people around you

    You will find many people making decisions which may seem weird to you.

    • A company executive I know fired someone just so that he could put the blame for his mistakes on him.
    • People are married to those they do not love for years, but it makes sense to them to stay married.
    • A friend of mine has taken a job which is about half the pay of his last job, but he now can spend more time with his family.
    • Another friend left his family for a girlfriend he had twenty years back in Brazil and went to live there with her.
    • Your boss accepted a modification plan for your office based solely on the fact that it is cheaper to implement, regardless of how awesome your idea was.

    You may not agree with all this, and that’s okay. When you are a negotiator you need to follow the philosophy below.

    “It is the mark of an educated mind to be able to entertain a thought without accepting it.” -Aristotle

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    Killer negotiator

      Action Plan: Learn more than you teach.

      As a negotiator, you will face situations when the person on the other side differs with you.

      It’s not the time to teach; it’s the time to learn.

      Listen and be unbiased. Try to make sense of what the other person said.

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      Think:

      1. Perhaps there is a point in that idea!
      2. Maybe I can rethink my ways to accommodate these demands.
      3. I may have gotten it all wrong so I will consider this way.
      4. His idea seems bizarre to me, but let me find out how he came to it.

      If you consider the above, even though someone may differ with you, he or she will still agree that you are easy to work with and a great person.

      If you have a fight or an argument in your personal life hold back and think the above thoughts. They are all applicable! The moment you think of a situation from the other person’s point of view, you are instantly in a position to negotiate! Fight it solely with your logic, and you will lose that position. A negotiator hits the problem from the other side of the table!

      The way to fight resistance is not with resistance. The only way to disarm opponents is to understand their philosophy and figure out why they feel that way. You can counter the idea only when you truly understand it. That is the only way to be a master negotiator. Do not hit the person; hit the philosophy, and the person will agree with you.

      Featured photo credit: Free Images via freeimages.com

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      Last Updated on November 5, 2019

      How to Use Visual Learning to Work More Effectively

      How to Use Visual Learning to Work More Effectively

      Knowledge is essential to become successful in life, your career and your business. Without learning new concepts and becoming proficient in our craft, we cannot excel in our chosen careers or archive knowledge to pass down to the next generation.

      But content comes in various forms, and because how we learn influences how much we know, we need to talk about learning styles. This article will focus on how to utilize visual learning to boost your career or business.

      The Importance of Knowing Your Learning Style

      Knowing your learning style enables you to process new information to the best of your ability. Not only does it reduce your learning curve, you’re able to communicate these same concepts to others effectively.

      But it all starts when you’re able to first identify the best way you learn.

      As a college student, I soon figured out that taking online courses without visual aids or having an instructor in front of me led to poor retention of concepts.

      Sure, I got good grades and performed excellently in my online exams. However. I discovered that I couldn’t maintain this performance level because I forgot 80 percent of the course content by the end of the semester.

      There are several types of learning styles known to mankind. To give an idea of how visual learning stacks up against other learning styles, here’s a brief mention of some of the different types of learning styles we have.

      The four most popular types of learning styles are:

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      • Visual learning style (what this article talks about).
      • Aural or auditory learning style (learning by listening to information presented).
      • Verbal or linguistic learning style (learning that involves speech and writing).
      • Tactile learning style (learning by touching and doing)

      But for the purposes of this article, we will be focusing on using visual learning to boost your career or business.

      How to Know If You’re a Visual Learner?

      When it comes to boosting your career, business (or education), a visual learner is one who would most definitely choose shapes, images, symbols, or reading over auditory messages.

      I’m talking about preferring to read an actual map when navigating to a new place over listening to verbal directions. I’m talking about discovering that you actually have trouble remembering what your manager said at the meeting because there were no graphs or illustrations to support the points raised.

      Most people who struggle with learning probably aren’t leveraging their best learning styles. The earlier you identify how your learning style can boost your success, the less struggle you will encounter with processing new information throughout your career.

      However, visual learning in particular CAN 10x your career or business whether it is your preferred learning style or not. And here’s why:

      Several studies have arrived at the conclusion that the brain retains more information with the help of visual aids. In other words, images are directly processed by our long-term memory which helps us store information for longer periods of time.[1]

      While some lessons can be performed orally, several concepts can only make sense if you have an image with an explanation of sequences (i.e learning about the human DNA).

      Visual learning does use a different part of the brain and visual cues are processed by the part of the brain known as the occipital lobe.

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      By engaging more parts of the brain during learning, you’re able to have a fuller understanding of concepts and facilitate better interaction with your immediate environment.

      How to Use Visual Learning for Success

      Here’re 4 ways to use visual learning to boost your career or business:

      1. Bring back the to-do list. Then add shapes and colors to boost productivity.

      We live in an age where computers have taken over virtually every aspect of productivity and most human functions. But written lists are making a comeback, and with an endless number of important tasks to complete, having a to-do list of tasks in order of importance can improve your productivity.

      While coming up with a list is initially challenging, adding colors and shapes to written lists that you personally write and manage gives you an extra layer of assurance and boosts aids recall so that you actually get stuff done.

      I have tried this technique in my work as a registered nurse and discovered that adding shapes and colors to to-do lists helps me delegate tasks, recognize where more work is needed, and makes it easy to cross off completed tasks at the end of the day.

      2. Add graphs, charts and symbols to your reports.

      Yes, it seems like more work cut out for you. However, graphs enable you monitor the heartbeat of your business.

      Graphs and charts help you trend your finances, budget, and pretty much any data overtime. With the help of free and premium software available on the market, it has become easier to take plain data and in a matter of seconds, have relevant information displayed in different shapes and images.

      As an entrepreneur, you can make predictions and allocate funds wisely when you’re able to see whether your efforts are rewarded. You can use colors and charts to delegate actions to members of your team and track performance at the same time.

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      And when broken down into monthly, quarterly, bi-annual or annual goals, graphs and charts communicate what ordinary text cannot.

      3. Effectively brainstorm with mind-mapping.

      Mind-mapping is not new but I don’t think it’s been talked about as often as we do to-do lists.

      With mind mapping, you’re organizing information accurately and drawing relationships between concepts and pieces from a whole.

      Think of a mind map as a tree with several branches. For example, the tree can symbolize healthcare while each branch stands for nursing, medicine, laboratory science, and so on. When you look at nursing, you can further branch out into types of nursing; pediatric, women’s health, critical care, and so on.

      It’s an interesting relationship; the more ideas you’re able to come up with for your chosen subject, the deeper you get and the stronger the association.

      Mind maps really show you relationships between subjects and topics, and simplifies processes that might seem complicated at first glance. In a way, it is like a graphical representation of facts presented in a simple, visual format.

      Mind mapping isn’t only limited to career professionals; business owners can benefit from mind mapping by organizing their online learning activities and breaking down complex tasks into simple actions so that you can accurately measure productivity.

      4. Add video streaming to meetings.

      What if you could double the productivity of your team members by video streaming your meetings or adding flash animation to your presentation at the same time?

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      When you offer video as an alternative method of processing information to colleagues, there is a greater chance of retaining information because we recreate these stories into images in our minds.

      For organizations that hold virtual meetings, it can also be an effective way to enhance performance during if people can see their colleagues in addition to flash animation or whatever form of video is provided during the meeting.

      Is Visual Learning Better Than Other Learning Styles?

      No, that is not the point. The goal here is to supplement your existing dominant learning style with visual learning so that you can experience a significant boost in how you process and use everyday information.

      You might discover that understanding scientific concepts are much easier after incorporating visual learning or that you’re able to understand your organization’s value when projected on a visual screen with charts and graphs.

      The overall goal is to always be learning and to continue to leverage visual learning style in your career and business.

      More About Learning Styles

      Featured photo credit: Unsplash via unsplash.com

      Reference

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