Advertising
Advertising

6 Great Hacks to Build Engagement in Your Online Team

6 Great Hacks to Build Engagement in Your Online Team

We live in an increasingly globalized world, and it’s changing the way we work. Where businesses used to be confined to hiring from their local area, they now have access to talent from Australia to Zambia and virtually anywhere in between.

Entire projects, entire teams, or entire companies, may operate through telecommuting and work entirely online. Eliminating travel time, letting people work in a comfortable home environment, and even letting them choose their own hours can delight staff, and allow them to achieve a work-life balance.

However, there’s one major problem that remote workers face: isolation.

If your employees are scattered all over the world, they’re likely to be lacking in social interaction. In a good workplace environment, your coworkers are more than just fellow employees; you’re a “team”. Workers who feel a sense of belonging and engagement are much more likely to love what they do, and to work harder. While many office workers dream of working from home, many telecommuters miss the feeling of connection that they get from being in an office.

You may have heard of a psychological theory called Maslow’s Hierarchy of Needs:

Advertising

maslow

    Maslow theorizes that socializing with others is a fundamental human need. Self-esteem and self-actualization are also closely linked with human contact; the serotonin rush that comes with being told that you’re doing a good job is much more meaningful when there’s a face attached to that feedback.

    In short, keep people hunched over a computer alone for months or even years on end, and they’re not going to be happy campers.

    So, what can we do about it?

    1. Build a Community

    Make your remote staff feel like part of your company’s community, and ensure that they get to know each other and the non-remote staff.

    Advertising

    By building up company culture, and proactively involving remote workers, you can help them to feel like they’re part of something bigger. Put staff profiles up on your company’s intranet, and include remote workers in the profiles. You could even consider using a service like Yammer to encourage team communication.

    2. Blog

    Many companies that hire freelance or remote workers use the company blog to keep remote workers interested and engaged.

    They’ll publish profiles of workers on their blog, articles published by those workers, pictures from the cities that they live, and so on. It’s a great way to encourage your remote workers to put faces to their teammates’ names and get to know each other as people!

    3. Facebook Groups

    Start a Facebook chat group for the team, where people can bounce ideas off each other, and also get to know each other. Many project managers only use e-mail to communicate with their team, and in an entirely top-down way.

    The result of that strategy is that the team members mean nothing more than a name and an e-mail address to each other. If you create a Facebook group, your team members may even send each other friend requests; nothing builds team engagement like seeing pictures of each other’s cats/children/lunch.

    Advertising

    4. Recognize your remote workers’ achievements

    Lack of recognition can be a major drawback to working from home: remote workers frequently complain of being passed over for promotions because nobody in the office knows who are or what they do.

    Business News Daily suggests creating a system of virtual badges or rewards. One way to implement this to create profiles on the intranet for all staff, remote or otherwise, that show what badges/rewards they have achieved.

    5. Give remote workers opportunities for growth – and encourage them to come into the office!

    Let them know what room for growth there is in your company for remote workers, and also what potential there is to become an on-site worker in the future. Training opportunities that can be completed online are an ideal way to allow these workers to still make progress in their career while maintaining a telecommuting lifestyle, but also make sure that they are aware of training opportunities within the office if they live nearby.

    If they’re doing the same task every day, and there are other telecommuting tasks that they could be doing, let them mix it up a bit so that they can reduce boredom and learn new skills.

    Are there some tasks that are only being done on-site at present, that could be done by your telecommuting staff? Great managers and great companies are committed to nurturing their staff’s potential; this can be a bit more tricky with remote workers, but being a bit creative can really pay off in terms of engagement and staff retention. Who doesn’t want committed, highly skilled staff who love their work?

    Advertising

    Also, if your staff is mostly located within the local area, you could offer part-telecommuting jobs. A 2014 Gallup poll found that staff who telecommuted less than 20% of the time were more engaged that the average on-site worker, but “active disengagement” with one’s company increased as this percentage increased, to the extent that staff working entirely from home “are nearly twice as likely to be actively disengaged (23%) compared with those who telecommute less than 20% of the time (12% actively disengaged)”.

    So if you want happier workers, part-time telecommuting is a great way to achieve that, but if you can, bring them into the office at least sometimes. Isolated, miserable workers are a high price to pay, and face-time at the office is a great remedy.

    write-593333_640

      6. Socialize!

      You probably already have a strategy for engaging your on-site team, such as pizza nights, etc. Make sure that your remote staff are aware of these events and feel welcome. If your remote workers are simply too remote for this to be practical, you can still work on other ways that they can get to know each other. For example, having video meetings is a great way to brainstorm new ideas and make valuable new connections.

      You could dedicate an initial meeting to introducing each other, and playing the usual games that you’d use in an office to promote collaborative teamwork. In future meetings, try to encourage staff to talk about subjects other than just the task at hand: if your team members know each other as people, they’ll naturally be more engaged with the team and with their work.

      Building a team who love their work and who feel engaged with their fellow team members can sometimes be a challenge even when they’re sitting in the same office, but much more so when they rarely or never get any face-time with each other. However, taking the time to create a strategy for engaging your remote workers is a win-win; telecommuters who work in an environment that support their need for interaction and engagement will be happier, healthier, and far more productive.

      Featured photo credit: Pixabay via pixabay.com

      More by this author

      Lara Silbert

      Freelance content writer & University of Western Australia postgraduate student

      5 Dollar-Saving Tips for Green Baby Mamas 5 Dollar-Saving Tips For Green Baby Mamas 5 Lessons Single Moms Can Learn From Their Kids 6 Great Hacks to Build Engagement in Your Online Team

      Trending in Leadership

      1 10 Leadership Goals That Strong Leaders Set for Themselves 2 50 Inspiring Leadership Quotes from the Greatest Leaders of All Time 3 6 People Management Tactics to Lead a Diverse Team to Success 4 22 Team Building Activity for Work That Are Fun and Encourage Creativity 5 How to Delegate Work (the Definitive Guide for Successful Leaders)

      Read Next

      Advertising
      Advertising
      Advertising

      Last Updated on March 21, 2019

      11 Important Things to Remember When Changing Habits

      11 Important Things to Remember When Changing Habits

      Most gurus talk about habits in a way that doesn’t help you:

      You need to push yourself more. You can’t be lazy. You need to wake up at 5 am. You need more motivation. You can never fail…blah blah “insert more gibberish here.”

      But let me share with you the unconventional truths I found out:

      To build and change habits, you don’t need motivation or wake up at 5 am. Heck, you can fail multiple times, be lazy, have no motivation and still pull it off with ease.

      It’s quite simple and easy to do, especially with the following list I’m going to show to you. But remember, Jim Rohn used to say,

      “What is simple and easy to do is also simple and easy not to do.”

      The important things to remember when changing your habits are both simple and easy, just don’t think that they don’t make any difference because they do.

      In fact, they are the only things that make a difference.

      Let’s see what those small things are, shall we?

      1. Start Small

      The biggest mistake I see people doing with habits is by going big. You don’t go big…ever. You start small with your habits.

      Want to grow a book reading habit? Don’t start reading a book a day. Start with 10 pages a day.

      Want to become a writer? Don’t start writing 10,000 words a day. Start with 300 words.

      Want to lose weight? Don’t stop eating ice cream. Eat one less ball of it.

      Whatever it is, you need to start small. Starting big always leads to failure. It has to, because it’s not sustainable.

      Start small. How small? The amount needs to be in your comfort zone. So if you think that reading 20 pages of a book is a bit too much, start with 10 or 5.

      It needs to appear easy and be easy to do.

      Do less today to do more in a year.

      2. Stay Small

      There is a notion of Kaizen which means continuous improvement. They use this notion in habits where they tell you to start with reading 1 page of a book a day and then gradually increase the amount you do over time.

      Advertising

      But the problem with this approach is the end line — where the “improvement” stops.

      If I go from reading 1 page of a book a day and gradually reach 75 and 100, when do I stop? When I reach 1 book a day? That is just absurd.

      When you start a habit, stay at it in the intensity you have decided. Don’t push yourself for more.

      I started reading 20 pages of a book a day. It’s been more than 2 years now and I’ve read 101 books in that period. There is no way I will increase the number in the future.

      Why?

      Because reading 40 to 50 books a year is enough.

      The same thing applies to every other habit out there.

      Pick a (small) number and stay at it.

      3. Bad Days Are 100 Percent Occurrence

      No matter how great you are, you will have bad days where you won’t do your habit. Period.

      There is no way of going around this. So it’s better to prepare yourself for when that happens instead of thinking that it won’t ever happen.

      What I do when I miss a day of my habit(s) is that I try to bounce back the next day while trying to do habits for both of those days.

      Example for that is if I read 20 pages of a book a day and I miss a day, the next day I will have to read 40 pages of a book. If I miss writing 500 words, the next day I need to write 1000.

      This is a really important point we will discuss later on rewards and punishments.

      This is how I prepare for the bad days when I skip my habit(s) and it’s a model you should take as well.

      4. Those Who Track It, Hack It

      When you track an activity, you can objectively tell what you did in the past days, weeks, months, and years. If you don’t track, you will for sure forget everything you did.

      There are many different ways you can track your activities today, from Habitica to a simple Excel sheet that I use, to even a Whatsapp Tracker.

      Peter Drucker said,

      “What you track is what you do.”

      So track it to do it — it really helps.

      But tracking is accompanied by one more easy activity — measuring.

      5. Measure Once, Do Twice

      Peter Drucker also said,

      “What you measure is what you improve.”

      So alongside my tracker, I have numbers with which I measure doses of daily activities:

      For reading, it’s 20 pages.
      For writing, it’s 500 words.
      For the gym, it’s 1 (I went) or 0 (didn’t go).
      For budgeting, it’s writing down the incomes and expenses.

      Tracking and measuring go hand in hand, they take less than 20 seconds a day but they create so much momentum that it’s unbelievable.

      6. All Days Make a Difference

      Will one day in the gym make you fit? It won’t.

      Will two? They won’t.

      Will three? They won’t.

      Which means that a single gym session won’t make you fit. But after 100 gym sessions, you will look and feel fit.

      What happened? Which one made you fit?

      The answer to this (Sorites paradox)[1] is that no single gym session made you fit, they all did.

      No single day makes a difference, but when combined, they all do. So trust the process and keep on going (small).

      7. They Are Never Fully Automated

      Gurus tell you that habits become automatic. And yes, some of them do, like showering a certain way of brushing your teeth.

      But some habits don’t become automatic, they become a lifestyle.

      What I mean by that is that you won’t automatically “wake up” in the gym and wonder how you got there.

      It will just become a part of your lifestyle.

      Advertising

      The difference is that you do the first one automatically, without conscious thought, while the other is a part of how you live your life.

      It’s not automatic, but it’s a decision you don’t ponder on or think about — you simply do it.

      It will become easy at a certain point, but they will never become fully automated.

      8. What Got You Here Won’t Get You There

      Marshall Goldsmith has a great book with the same title to it. The phrase means that sometimes, you will need to ditch certain habits to make room for other ones which will bring you to the next step.

      Don’t be afraid to evolve your habits when you sense that they don’t bring you where you want to go.

      When I started reading, it was about reading business and tactic books. But two years into it, I switched to philosophy books which don’t teach me anything “applicable,” but instead teach me how to think.

      The most important ability of the 21st century is the ability to learn, unlearn, and relearn. The strongest tree is the willow tree – not because it has the strongest root or biggest trunk, but because it is flexible enough to endure and sustain anything.

      Be like a willow, adapting to the new ways of doing things.

      9. Set a Goal and Then Forget It

      The most successful of us know what they want to achieve, but they don’t focus on it.

      Sounds paradoxical? You’re right, it does. But here is the logic behind it.

      You need to have a goal of doing something – “I want to become a healthy individual” – and then, you need to reverse engineer how to get there with your habits- “I will go to the gym four times a week.”

      But once you have your goal, you need to “forget” about it and only focus on the process. Because you are working on the process of becoming healthy and it’s always in the making. You will only be as healthy as you take care of your body.

      So you have a goal which isn’t static but keeps on moving.

      If you went to the gym 150 times year and you hit your goal, what would you do then? You would stop going to the gym.

      This is why goal-oriented people experience yo-yo effect[2] and why process-oriented people don’t.

      The difference between process-oriented and goal-oriented people is that the first focus on daily actions while others only focus on the reward at the finish line.

      Set a goal but then forget about it and reap massive awards.

      10. Punish Yourself

      Last two sections are pure Pavlovian – you need to punish bad behavior and reward good behavior. You are the only person who decides what is good and what is bad for you, but when you do, you need to rigorously follow that.

      Advertising

      I’ve told you in point #3 about bad days and how after one occurs, I do double the work on the next day. That is one of my forms of punishments.

      It’s the need to tell your brain that certain behaviors are unacceptable and that they lead to bad outcomes. That’s what punishments are for.

      You want to tell your brain that there are real consequences to missing your daily habits.[3]

      No favorite food to eat or favorite show to watch or going to the cinema for a new Marvel movie- none, zero, zilch.

      The brain will remember these bad feelings and will try to avoid the behaviors that led to them as much as possible.

      But don’t forget the other side of the same coin.

      11. Reward Yourself

      When you follow and execute on your plan, reward yourself. It’s how the brain knows that you did something good.

      Whenever I finish one of my habits for the day, I open my tracker (who am I kidding, I always keep it open on my desktop) and fill it with a number. As soon as I finish reading 20 pages of a book a day (or a bit more), I open the tracker and write the number down.

      The cell becomes green and gives me an instant boost of endorphin – a great success for the day. Then, it becomes all about not breaking the chain and having as many green fields as possible.

      After 100 days, I crunch some numbers and see how I did.

      If I have less than 10 cheat days, I reward myself with a great meal in a restaurant. You can create your own rewards and they can be daily, weekly, monthly or any arbitrary time table that you create.

      Primoz Bozic, a productivity coach, has gold, silver, and bronze medals as his reward system.[4]

      If you’re having problems creating a system which works for you, contact me via email and we can discuss specifics.

      In the End, It Matters

      What you do matters not only to you but to the people around you.

      When you increase the quality of your life, you indirectly increase the quality of life of people around you. And sometimes, that is all the “motivation” we need to start.

      And that’s the best quote for the end of this article:

      “Motivation gets you started, but habits keep you going.”

      Keep going.

      Advertising

      More Resources to Help You Build Habits

      Featured photo credit: Anete Lūsiņa via unsplash.com

      Reference

      [1] Stanford Encyclopedia of Philosophy: Sorites paradox
      [2] Muscle Zone: What causes yo-yo effect and how to avoid it?
      [3] Growth Habits: 5 Missteps That Cause You To Quit Building A Habit
      [4] Primoz Bozic: The Lean Review: How to Plan Your 2019 in 20 Minutes

      Read Next