Advertising
Advertising

5 Things You Can Do To Build Trust Quickly

5 Things You Can Do To Build Trust Quickly

I was selling products all day and was finishing up talking to this customer when he paused, looked straight into my eyes, and said, ‘A good man you are, there’s only a couple of us left.’ Then he walked away with his wife.

I immediately thought to myself how strange it was to hear a customer speak from the heart to a sales person. A flood of memories from all the different times I had built trust with people, very quickly after meeting them, came to mind. This experience triggered me to clearly see the patterns of trust building that I’ve used throughout my life.

Based on my intuitive insight, and following up with some psychology research, I want to give you 5 things that you can do to build trust quickly.

1. Show your authentic smile

Research shows that genuine smiles, the kind of smiles that engage the muscles around the eyes, are indicators of trustworthiness.

The reason I call it your authentic smile is because it has to come from the emotional capacity within you. Every time that I’ve been able to build trust quickly, I’ve exhibited high amounts of positive emotion that naturally produces a smile on my face.

Advertising

What I’ve caught myself doing that I find to be effective, which you can do too, is that I prime my emotions. This means that I consciously regulate my emotions before or after an event. I think through how I feel and I try to focus on something that I can approach with a positive disposition.

For example, I might think to myself that I get to meet lots of interesting customers and I get to connect with them. This thought allows me to focus on connecting with other people, and instead of focusing on myself, I now have built an emotional capacity to connect with others. This enables me to experience more positive emotion, leading to me showing my authentic smile, and people trusting my face.

I know that people who are higher in extraversion and lower in neuroticism may find this easier, but we can all learn to built trust and deliver an authentic smile.

2. Mirror the other person’s communication style

Mirroring other people is a powerful way to build trust that is often under exercised or misused. In basic terms, mirroring is matching your actions with the actions of the person you want to build trust with. For example, if someone is speaking very slowly and softly, if you want to build rapport, it’s best that you speak slowly and softly back. Speaking really loudly and obnoxiously is going to make them feel uncomfortable. An easy rule of thumb I use is to simply match the energy of the person you are talking with.

Mirroring doesn’t just have to do with talking. You can mirror other people by your body posture, hand gestures, blurting out random sounds that people make, and a whole host of mirroring actions.

Advertising

Mirroring makes other people feel comfortable because you are communicating like they do. It makes people feel like they can relate to you, that you’re safe to be around, and that they can trust you.

Where people get mirroring wrong is when they try too hard to mirror somebody else. They go too overboard because they haven’t developed a way to naturally mirror other people. This is because they haven’t yet developed parts of their personality that enable them to deal with a large spectrum of communication styles.

For example, I personally am equally comfortable having a long, softly spoken, deeper conversation as I am a loud, quick-paced conversation where everyone is talking over the top of each other. Having a full range of experience has increased my capacity to mirror and connect with people.

Remember, authentic mirroring is less about trying to act like some else to manipulate them, and more about making people feel comfortable by communicating on their level.

3. Pay close attention to the person in front of you

Paying close attention doesn’t just mean you are pretending to look at their face, it means you are looking at them speak and are actively engaged emotionally.

Advertising

Empathetically show that you understand by looking into their eyes and slightly nod or softly respond with short verbal indications of your understanding of what they are saying. You don’t want to stare them down, but using an honest measure of eye contact shows you are actively paying attention and that you care about them.

When people know that you understand who they are, and their situation, they trust you. When they can feel that you are feeling what they are going through, they trust you. Paying close attention to a person will make them feel this way.

4. Be prepared to show vulnerability

In my opinion, the reason why people like Batman more than Superman is because Superman seems almost too unrealistic. He doesn’t seem vulnerable enough for us to be emotionally invested.

If you are open and honest with how you speak to people you’ll show strength, but you’ll also show vulnerability. Showing vulnerability doesn’t mean pointing out all your weaknesses, it means being real and allowing people to emotionally identify with you.

People trust vulnerability because it’s believable and it shows that you are willing to put yourself out there. You have some skin in the game so people trust that you are invested in what you are saying.

Advertising

5. Demonstrate that you do what you say

People looking for quick fixes to building trust have to realize that they actually have to be trustworthy. You can’t just smile and do all the rapport building tricks but then outright do something completely different to what you said you’d do.

If you can demonstrate that you do what you say you do in the beginning moments of meeting someone, then people are likely to trust in you based on what they observe.

All you need to do is keep being consistent in doing what you say and people will be able to trust you in that area.

Conclusion:

You can build trust with people very quickly if you are being truly authentic about connecting with them.

Featured photo credit: https://www.graphicstock.com via graphicstock.com

More by this author

5 Things You Can Do To Build Trust Quickly

Trending in Communication

1 7 Ways To Deal With Negative People 2 How to Talk to Strangers Without Feeling Awkward 3 What Are Interpersonal Skills? Master Them for Better Relationships 4 How To Stop Negative Thoughts from Killing Your Confidence 5 This 4-Year Old Girl’s Explanation On the Problem with New Year’s Resolutions Is Everything You Need

Read Next

Advertising
Advertising
Advertising

Last Updated on January 18, 2019

7 Ways To Deal With Negative People

7 Ways To Deal With Negative People

Some people will have a rain cloud hanging over them, no matter what the weather is outside. Their negative attitude is toxic to your own moods, and you probably feel like there is little you can do about it.

But that couldn’t be farther from the truth.

If you want to effectively deal with negative people and be a champion of positivity, then your best route is to take definite action through some of the steps below.

1. Limit the time you spend with them.

First, let’s get this out of the way. You can be more positive than a cartoon sponge, but even your enthusiasm has a chance of being afflicted by the constant negativity of a friend.

Advertising

In fact, negativity has been proven to damage your health physically, making you vulnerable to high levels of stress and even cardiac disease. There’s no reason to get hurt because of someone else’s bad mood.

Though this may be a little tricky depending on your situation, working to spend slightly less time around negative people will keep your own spirits from slipping as well.

2. Speak up for yourself.

Don’t just absorb the comments that you are being bombarded with, especially if they are about you. It’s wise to be quick to listen and slow to speak, but being too quiet can give the person the impression that you are accepting what’s being said.

3. Don’t pretend that their behavior is “OK.”

This is an easy trap to fall into. Point out to the person that their constant negativity isn’t a good thing. We don’t want to do this because it’s far easier to let someone sit in their woes, and we’d rather just stay out of it.

Advertising

But if you want the best for this person, avoid giving the false impression that their negativity is normal.

4. Don’t make their problems your problems.

Though I consider empathy a gift, it can be a dangerous thing. When we hear the complaints of a friend or family member, we typically start to take on their burdens with them.

This is a bad habit to get into, especially if this is a person who is almost exclusively negative. These types of people are prone to embellishing and altering a story in order to gain sympathy.

Why else would they be sharing this with you?

Advertising

5. Change the subject.

When you suspect that a conversation is starting to take a turn for the negative, be a champion of positivity by changing the subject. Of course, you have to do this without ignoring what the other person said.

Acknowledge their comment, but move the conversation forward before the euphoric pleasure gained from complaining takes hold of either of you.

6. Talk about solutions, not problems.

Sometimes, changing the subject isn’t an option if you want to deal with negative people, but that doesn’t mean you can’t still be positive.

I know that when someone begins dumping complaints on me, I have a hard time knowing exactly what to say. The key is to measure your responses as solution-based.

Advertising

You can do this by asking questions like, “Well, how could this be resolved?” or, “How do you think they feel about it?”

Use discernment to find an appropriate response that will help your friend manage their perspectives.

7. Leave them behind.

Sadly, there are times when we have to move on without these friends, especially if you have exhausted your best efforts toward building a positive relationship.

If this person is a family member, you can still have a functioning relationship with them, of course, but you may still have to limit the influence they have over your wellbeing.

That being said, what are some steps you’ve taken to deal with negative people? Let us know in the comments.

You may also want to read: How to Stop the Negative Spin of Thoughts, Emotions and Actions.

Read Next