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5 Things You Can Do To Build Trust Quickly

5 Things You Can Do To Build Trust Quickly

I was selling products all day and was finishing up talking to this customer when he paused, looked straight into my eyes, and said, ‘A good man you are, there’s only a couple of us left.’ Then he walked away with his wife.

I immediately thought to myself how strange it was to hear a customer speak from the heart to a sales person. A flood of memories from all the different times I had built trust with people, very quickly after meeting them, came to mind. This experience triggered me to clearly see the patterns of trust building that I’ve used throughout my life.

Based on my intuitive insight, and following up with some psychology research, I want to give you 5 things that you can do to build trust quickly.

1. Show your authentic smile

Research shows that genuine smiles, the kind of smiles that engage the muscles around the eyes, are indicators of trustworthiness.

The reason I call it your authentic smile is because it has to come from the emotional capacity within you. Every time that I’ve been able to build trust quickly, I’ve exhibited high amounts of positive emotion that naturally produces a smile on my face.

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What I’ve caught myself doing that I find to be effective, which you can do too, is that I prime my emotions. This means that I consciously regulate my emotions before or after an event. I think through how I feel and I try to focus on something that I can approach with a positive disposition.

For example, I might think to myself that I get to meet lots of interesting customers and I get to connect with them. This thought allows me to focus on connecting with other people, and instead of focusing on myself, I now have built an emotional capacity to connect with others. This enables me to experience more positive emotion, leading to me showing my authentic smile, and people trusting my face.

I know that people who are higher in extraversion and lower in neuroticism may find this easier, but we can all learn to built trust and deliver an authentic smile.

2. Mirror the other person’s communication style

Mirroring other people is a powerful way to build trust that is often under exercised or misused. In basic terms, mirroring is matching your actions with the actions of the person you want to build trust with. For example, if someone is speaking very slowly and softly, if you want to build rapport, it’s best that you speak slowly and softly back. Speaking really loudly and obnoxiously is going to make them feel uncomfortable. An easy rule of thumb I use is to simply match the energy of the person you are talking with.

Mirroring doesn’t just have to do with talking. You can mirror other people by your body posture, hand gestures, blurting out random sounds that people make, and a whole host of mirroring actions.

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Mirroring makes other people feel comfortable because you are communicating like they do. It makes people feel like they can relate to you, that you’re safe to be around, and that they can trust you.

Where people get mirroring wrong is when they try too hard to mirror somebody else. They go too overboard because they haven’t developed a way to naturally mirror other people. This is because they haven’t yet developed parts of their personality that enable them to deal with a large spectrum of communication styles.

For example, I personally am equally comfortable having a long, softly spoken, deeper conversation as I am a loud, quick-paced conversation where everyone is talking over the top of each other. Having a full range of experience has increased my capacity to mirror and connect with people.

Remember, authentic mirroring is less about trying to act like some else to manipulate them, and more about making people feel comfortable by communicating on their level.

3. Pay close attention to the person in front of you

Paying close attention doesn’t just mean you are pretending to look at their face, it means you are looking at them speak and are actively engaged emotionally.

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Empathetically show that you understand by looking into their eyes and slightly nod or softly respond with short verbal indications of your understanding of what they are saying. You don’t want to stare them down, but using an honest measure of eye contact shows you are actively paying attention and that you care about them.

When people know that you understand who they are, and their situation, they trust you. When they can feel that you are feeling what they are going through, they trust you. Paying close attention to a person will make them feel this way.

4. Be prepared to show vulnerability

In my opinion, the reason why people like Batman more than Superman is because Superman seems almost too unrealistic. He doesn’t seem vulnerable enough for us to be emotionally invested.

If you are open and honest with how you speak to people you’ll show strength, but you’ll also show vulnerability. Showing vulnerability doesn’t mean pointing out all your weaknesses, it means being real and allowing people to emotionally identify with you.

People trust vulnerability because it’s believable and it shows that you are willing to put yourself out there. You have some skin in the game so people trust that you are invested in what you are saying.

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5. Demonstrate that you do what you say

People looking for quick fixes to building trust have to realize that they actually have to be trustworthy. You can’t just smile and do all the rapport building tricks but then outright do something completely different to what you said you’d do.

If you can demonstrate that you do what you say you do in the beginning moments of meeting someone, then people are likely to trust in you based on what they observe.

All you need to do is keep being consistent in doing what you say and people will be able to trust you in that area.

Conclusion:

You can build trust with people very quickly if you are being truly authentic about connecting with them.

Featured photo credit: https://www.graphicstock.com via graphicstock.com

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Last Updated on November 15, 2018

Success In Reaching Goals Is Determined By Mindset

Success In Reaching Goals Is Determined By Mindset

What do you think it takes to achieve your goals? Hard work? Lots of actions? While these are paramount to becoming successful in reaching our goals, neither of these are possible without a positive mindset.

As humans, we naturally tend to lean towards a negative outlook when it comes to our hopes and dreams. We are prone to believing that we have limitations either from within ourselves or from external forces keeping us from truly getting to where we want to be in life. Our tendency to think that we’ll “believe it when we see it” suggests that our mindsets are focused on our goals not really being attainable until they’ve been achieved. The problem with this is that this common mindset fuels our limiting beliefs and shows a lack of faith in ourselves.

The Success Mindset

Success in achieving our goals comes down to a ‘success mindset’. Successful mindsets are those focused on victory, based on positive mental attitudes, empowering inclinations and good habits. Acquiring a success mindset is the sure-fire way to dramatically increase your chance to achieve your goals.

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The idea that achieving our goals comes down to our habits and actions is actually a typical type of mindset that misses a crucial point; that our mindset is, in fact, the determiner of our energy and what actions we take. A negative mindset will tend to create negative actions and similarly if we have a mindset that will only set into action once we see ‘proof’ that our goals are achievable, then the road will be much longer and arduous. This is why, instead of thinking “I’ll believe it when I see it”, a success mindset will think “I’ll see it when I believe it.”

The Placebo Effect and What It Shows Us About The Power of Mindset

The placebo effect is a perfect example of how mindset really can be powerful. In scientific trials, a group of participants were told they received medication that will heal an ailment but were actually given a sugar pill that does nothing (the placebo). Yet after the trial the participants believed it’s had a positive effect – sometimes even cured their ailment even though nothing has changed. This is the power of mindset.

How do we apply this to our goals? Well, when we set goals and dreams how often do we really believe they’ll come to fruition? Have absolute faith that they can be achieved? Have a complete unwavering expectation? Most of us don’t because we hold on to negative mindsets and limiting beliefs about ourselves that stop us from fully believing we are capable or that it’s at all possible. We tend to listen to the opinions of others despite them misaligning with our own or bow to societal pressures that make us believe we should think and act a certain way. There are many reasons why we possess these types of mindsets but a success mindset can be achieved.

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How To Create a Success Mindset

People with success mindsets have a particular way of perceiving things. They have positive outlooks and are able to put faith fully in their ability to succeed. With that in mind, here are a few ways that can turn a negative mindset into a successful one.

1. A Success Mindset Comes From a Growth Mindset

How does a mindset even manifest itself? It comes from the way you talk to yourself in the privacy of your own head. Realising this will go a long way towards noticing how you speak to yourself and others around you. If it’s mainly negative language you use when you talk about your goals and aspirations then this is an example of a fixed mindset.

A negative mindset brings with it a huge number of limiting beliefs. It creates a fixed mindset – one that can’t see beyond it’s own limitations. A growth mindset sees these limitations and looks beyond them – it finds ways to overcome obstacles and believes that this will result in success. When you think of your goal, a fixed mindset may think “what if I fail?” A growth mindset would look at the same goal and think “failures happen but that doesn’t mean I won’t be successful.”

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There’s a lot of power in changing your perspective.

2. Look For The Successes

It’s really important to get your mind focused on positive aspects of your goal. Finding inspiration through others can be really uplifting and keep you on track with developing your success mindset; reinforcing your belief that your dreams can be achieved. Find people that you can talk with about how they achieved their goals and seek out and surround yourself with positive people. This is crucial if you’re learning to develop a positive mindset.

3. Eliminate Negativity

You can come up against a lot of negativity sometimes either through other people or within yourself. Understanding that other people’s negative opinions are created through their own fears and limiting beliefs will go a long way in sustaining your success mindset. But for a lot of us, negative chatter can come from within and these usually manifest as negative words such as can’t, won’t, shouldn’t. Sometimes, when we think of how we’re going to achieve our goals, statements in our minds come out as negative absolutes: ‘It never works out for me’ or ‘I always fail.’

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When you notice these coming up you need to turn them around with ‘It always works out for me!’ and ‘I never fail!’ The trick is to believe it no matter what’s happened in the past. Remember that every new day is a clean slate and for you to adjust your mindset.

4. Create a Vision

Envisioning your end goal and seeing it in your mind is an important trait of a success mindset. Allowing ourselves to imagine our success creates a powerful excitement that shouldn’t be underestimated. When our brain becomes excited at the thought of achieving our goals, we become more committed, work harder towards achieving it and more likely to do whatever it takes to make it happen.

If this involves creating a vision board that you can look at to remind yourself every day then go for it. Small techniques like this go a long way in sustaining your success mindset and shouldn’t be dismissed.

An Inspirational Story…

For centuries experts said that running a mile in under 4 minutes was humanly impossible. On the 6th May 1954, Rodger Bannister did just that. As part of his training, Bannister relentlessly visualised the achievement, believing he could accomplish what everyone said wasn’t possible…and he did it.

What’s more amazing is that, as soon as Bannister achieved the 4-minute mile, more and more people also achieved it. How was this possible after so many years of no one achieving it? Because in people’s minds it was suddenly possible – once people knew that it was achievable it created a mindset of success and now, after over fifty years since Bannister did the ‘impossible’, his record has been lowered by 17 seconds – the power of the success mindset!

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